• A

    NetSuite Consultant  

    - Philippines

    Work Arrangement / Work Shift: Remote Set-up
    Role Overview:We are seeking a highly skilled NetSuite Consultant to join our team. This role involves working closely with clients to implement, optimize, and support NetSuite ERP solutions, focusing on financial processes and reporting. The ideal candidate will have a strong accounting background, hands-on experience with NetSuite, and the ability to translate business requirements into system solutions
    What You’ll Be Doing:Implement and support NetSuite connector setup, configuration, and integration mappings between NetSuite and third-party platforms.Lead and manage NetSuite ERP implementations with a focus on financial modules (GL, AP, AR, Fixed Assets, Revenue Recognition, etc.).Collaborate with clients to gather business requirements and translate them into NetSuite configurations and best practices.Conduct system assessments, process improvements, and gap analysis for financial operations.Provide customized NetSuite solutions, including workflow automation, to enhance efficiency.Develop financial reports, dashboards, and KPIs using SuiteAnalytics and saved searches.Train and support end users on NetSuite functionality, troubleshooting, and best practices.Work with cross-functional teams, including IT, finance, and operations, to ensure seamless integration with third-party applications
    What You’ll Need:3+ years of experience in NetSuite ERP implementation and configuration.Strong accounting and financial expertise, including month-end close, financial reporting, and compliance.Experience with NetSuite Financials, OneWorld, Multi-Book Accounting, and SuiteBilling is a plus.Knowledge of SuiteScript, SuiteFlow, and SuiteTalk for customizations is a plus.Strong problem-solving, analytical, and project management skills.Excellent communication skills and ability to work with stakeholders at all levels.
    What Will Set You Apart:NetSuite Certified ERP Consultant is a plus.Prior experience in public accounting, financial consulting, or ERP implementations.Experience in industries such as manufacturing, retail, wholesale distribution, or services.
    About Atticus: Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams.
    Atticus provides a comprehensive solution for international companies to build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino talent, managed with a focus on quality and long-term retention. We ensure the teams perform like extensions of the client’s own operations.
    Who We Are:We are a customer-focused organization that puts people at the heart of everything we do. We believe great outcomes come from strong collaboration, where ideas are openly shared and teamwork is valued.Our team members are proactive and confident—they take ownership, speak up, and are not afraid to ask questions. We encourage curiosity and continuous improvement, empowering everyone to challenge the status quo and find better ways of working.We foster a growth mindset, where learning is continuous, feedback is welcomed, and mistakes are seen as opportunities to grow. Here, you are supported to develop your skills, improve processes, and make a meaningful impact.
    Why Join Us:At Atticus Advisory Solutions Inc, we value our employees and provide a positive and collaborative work environment. We offer competitive compensation, benefits, annual leaves, health and medical insurances. Our culture offers flexible working arrangement and opportunities for growth and development.

  • B

    M&A Associate (ADM) [Remote]  

    - Philippines

    We help Americans buy profitable businesses so they can build real wealth and escape the corporate 9-5 grind. We're a fast-growing, lean remote team that moves quickly, stays organized, and closes deals.Our core values are Team-First Performance, Perfect Professionalism, and Mastery Through Feedback. We win as a team, communicate clearly and professionally, and constantly improve through honest, direct feedback.
    As M&A Associate (ADM), you keep the entire deal pipeline moving. You manage communications, watch the CRM like a hawk, audit SLAs, chase follow-ups, and make sure brokers and sellers stay happy and engaged. You work hand-in-hand with the Deal Manager, Communications Team, and Seller Call Coordinators so nothing falls through the cracks. This isn't just admin—it's about building trust, enforcing discipline, and creating speed in a high-volume environment. If you love structure, hate dropped balls, and want real exposure to acquisitions, this role is for you.
    About the RoleWe're looking for a highly organized operator to support full deal coordination and communication. You'll oversee two teams, monitor the pipeline, enforce SLAs, audit execution, handle broker/seller relationships, and back up the Deal Manager so deals progress smoothly every day.
    ResultsCRM and trackers stay 100% accurate and up-to-dateSLAs met consistently—no missed 3-hour responses or 48-hour follow-upsClear, timely communication with brokers, sellers, and partnersZero communication gaps or dropped follow-upsTeams coordinated smoothly with fast resolution of issuesWeekly reports delivered on time showing real pipeline health
    ResponsibilitiesOversee and manage the Communications Team and Seller Call Coordinator TeamRun regular check-ins with both teams (with the Deal Manager) to review status and fix blockersMonitor partner statuses and make sure tasks get done rightReview EOD emails and Slack to catch any coverage gapsWatch CRM and trackers daily—fix data issues, chase missing info, track progressAudit Slack channels, emails, and reports to enforce SLAs (3-hour responses, 24-hour follow-ups, 48-hour broker/seller touches)Act as go-to for broker and partner questions; help resolve escalated seller concernsKeep professional, responsive relationships with brokers and sellers to protect deal flowStep in for coverage during absences and handle ad-hoc requests (analysis, audits, decks)Track response times, sourcing goals, and pipeline metrics; submit weekly reportsSpot process gaps and suggest fixes to make everything faster and cleaner
    Requirements2+ years in coordination, account management, project management, operations, or similar rolesStrong organization and tracking skills—nothing slips when you're watchingExcellent written and verbal communication (clear, professional, proactive)Ability to juggle multiple priorities, stakeholders, and channels without dropping anythingComfortable working independently in a remote, high-accountability setupProactive mindset—you see issues early and fix them fast
    Nice to HaveAny exposure to M&A, finance, acquisitions, or deal pipelinesExperience in high-volume or fast-moving environmentsComfort with Slack, Google Workspace, Notion, or CRM/deal tracking toolsBackground supporting remote teams or fast-growth companies
    Why Join UsFully remote - work where you work bestSurround yourself with sharp, driven people who give real feedbackDirect exposure to live deal execution and acquisitionsFast-paced team where your organization and ownership make a big differenceRoom to grow quickly as we scale

  • S

    Remote BDR Role Swiftlane Philippines  

    - Philippines

    Business Development Representative (BDR) Philippines
    About Swiftlane Swiftlane is a VC funded startup in San Francisco. We are disrupting the access control system for buildings with a modern, convenient access solution to traditional key card systems. Winner of the best access control by Security Industry Association, Swiftlane is growing rapidly and in search of top talent to help us scale. We provide a 2-in-1 access control + video intercom touchless entry for buildings utilizing facial recognition, mobile access & PIN based unlock. Our founding team built many great experiences at companies like Facebook, Instagram, and Lyft self driving team.The Role We’re BDR's to be the first point of contact with new customers. You’ll handle inbound leads, run outbound campaigns, and uncover high-value accounts in multifamily and commercial real estate. Your mission: spark strong conversations, identify pain points, and create opportunities for our Account Executives. Full-time, remote (Mon–Fri)What You’ll DoRespond quickly to inbound leads & qualify opportunitiesRun outbound campaigns (calls, emails, LinkedIn)Research & target strategic accounts (multifamily, CRE, property managers, integrators)Conduct discovery calls: pain points, budget, decision processSet meetings & hand off qualified deals to AEsLog every touchpoint in Salesforce & keep CRM cleanShare field feedback to improve messaging & campaignsWhat We’re Looking For1–3 years software salesStrong phone presence, curious & confidentOrganized with great follow-up skills (Salesforce preferred)Creative in outreach, not afraid to test new ideasHigh energy, motivated, resilient in a fast-paced startupBonus: SaaS or PropTech sales experience, or exposure to multifamily/CRE
    What’s In It For YouCompetitive base + commissionStock options & full health insuranceFlexible vacation policyClear growth path to Account Executive (12–18 months)Collaborative, high-ownership culture
    ApplyTo apply for this position, send an email to contact@swiftlane.com with the link to this job posting and a little information about yourself. Please include a resume, in the subject title please include Sales Job inquiry. We look forward to talking with you!

  • E

    Revenue Operations Coordinator PH  

    - Philippines

    Esusu: Building Credit Access for All
    Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.
    As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.
    Our impact speaks volumes:$50 billion in credit activity facilitated5 million+ rental units in our networkTrusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers
    Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu.

    The Challenge:
    We are seeking a Sales Support Specialist to join our Revenue Operations Team. This individual will work closely with Account Executives and Account Managers to drive team efficiencies and close more revenue. They will offer support to their book of business on the administrative side by: supporting client communications, assisting with day-to-day operations for reps, and assisting with reporting for the Office of the CEO.

    What will you help deliver:
    1. Sales Process & Deal SupportEnsure open opportunities in Salesforce are accurate, complete, and compliant with system and contract requirements prior to deal closure.Monitor and respond to incoming requests from Sales via email and Slack, providing timely and accurate assistance.Coordinate with Finance, Legal, Product, and Revenue Leaders to confirm alignment before deal activation.
    2. Revenue Operations Support & Case ManagementOwn and maintain the Internal Case Board, ensuring revenue-impacting cases are resolved accurately, within SLA, and according to defined SOPs.Support audits, client offboarding, revenue validation, and other initiatives that influence billing, collections, or revenue recognition.Develop, maintain, and improve project management workflows and SOPs to enhance operational consistency.
    3. Lead & Open Forecast ManagementOwn lead quality and open-deal accuracy across Salesforce to maintain a clean, high-integrity pipeline.Ensure all leads and opportunities have complete, compliant, and up-to-date data for proper routing, follow-up, and deal progression.Validate prospect and client eligibility across multiple sources and maintain a centralized tracking source for Revenue, Finance, and cross-functional partners.
    4. Reporting & External Partner CoordinationPrepare and send standardized reports to external partners, ensuring completeness, accuracy, and on-time delivery.Collaborate with Data Science and the Office of the CEO to produce quarterly reporting lists and presentations for partner reviews.Support invoicing and payment processes for Esusu services delivered to partners.
    5. Support the Revenue Team with outreach via Apollo and LinkedIn by:Designing and sending monthly communications related to Esusu’s offerings and external partnerships. Supporting the team in maximizing use of procured revenue tools.Coordinating with Marketing, Product, and Enablement to distribute key updates and battlecards to Sales, identifying trends and recommending refreshers or training.

    Qualifications:
    Bachelor’s Degree or at least 2 years of experience with Sales Operations or a Revenue TeamExperience with Salesforce Sales Cloud, B2B Automation Tools, LinkedIn Sales Navigator, and any other Revenue Facing AI Tools. Admin Experience with Salesforce is good to have. Experience with Large Data Management and Data analysis via SpreadsheetSelf-starter with strong analytical and problem-solving skills, with the ability to translate strategy into specific execution plans and prioritiesComfortable building relationships and communicating with different stakeholdersStrong sense of urgency, organization, and time management skills to work on multiple prioritiesCurious, detail-oriented, independent, rigorous, and proactive kind of a personTeam player ready to pitch in and help when needed. Ability to work independently, as well as on a team, and be a self-starter.


    Competitive Benefits That Support You
    At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally. For our Philippines-based team members, we partner with an Employer of Record (EOR), a third-party organization that manages payroll, taxes, and compliance on our behalf.
    💵Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).🌴Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).🩺Premium Health Coverage – Comprehensive HMO via iCare🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay💻 Work Tools Provided – Laptop and essential work equipment included🫱🏾 🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    © Esusu Inc. All rights reserved. Esusu, Inc. is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

  • B

    Head of Business System Analysis  

    - Philippines

    About Usbillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.Discover more about us here: https://billease.ph/about-us
    Head of Business / System AnalysisWe are seeking a seasoned Head of Business / System Analysis to lead and scale our BA/SA function within the Engineering organization. This is a senior leadership role with ownership of a team of ~10 Business and System Analysts embedded across multiple product domains.You will serve as the critical bridge between business stakeholders, product, and engineering—ensuring complex business needs are translated into clear, actionable, and well-structured system specifications. You will also elevate the overall quality, consistency, and maturity of analysis practices across the organization
    Key ResponsibilitiesTeam Leadership & DevelopmentLead, mentor, and scale a team of ~10 Business/System Analysts across multiple product squadsDefine team structure, roles, and clear career progression pathsConduct regular 1:1s, performance reviews, and development planningHire, onboard, and retain top BA/SA talent aligned with company growthFoster a collaborative, accountable, and knowledge-sharing cultureAnalysis Practice & StandardsDefine and enforce standards, templates, and best practices across analysis and documentation (BRDs, PRDs, functional specs, API contracts, BPMN, data models)Drive consistency and quality across all analytical outputs—from user stories to solution designsEstablish a strong documentation culture across a 50+ microservices landscapeChampion modern tools and frameworks (e.g., Figma, BPMN, OpenAPI/Swagger, ClickUp, Confluence-style wikis)Stakeholder ManagementAct as a trusted partner to senior and C-level stakeholders on system capabilities and requirements clarityFacilitate discovery sessions, workshops, and design reviews across business, product, and engineeringTranslate ambiguous business goals into structured, testable, and implementable specificationsCross-Functional DeliveryOversee BA/SA contributions across the full product lifecycle—from discovery to post-release evaluationPartner closely with Engineering Managers, Product Owners, and QA to ensure requirement clarity and minimize reworkReview and approve requirements for complex or high-impact initiativesIdentify risks, gaps, and ambiguities early in the delivery pipelineProcess Improvement & GovernanceContinuously improve how requirements are gathered, documented, and validatedEstablish quality gates and review checkpoints within delivery workflowsLead retrospectives within the BA team to improve efficiency and impactTrack team performance metrics and provide reporting to engineering leadership
    The Ideal Candidate:Experience5+ years in Business Analysis, System Analysis, or a related discipline3+ years in a leadership role managing analysts or cross-functional teamsExperience in a product-driven, high-scale tech environment (fintech, banking, or financial services preferred)Proven track record managing multiple concurrent initiatives across complex domainsTechnical CapabilityComfortable working with API specifications (REST, OpenAPI/Swagger)Proficient in BPMN for process modelingStrong understanding of microservices and distributed systemsWorking knowledge of SQL for data validation and analysisAbility to engage in technical discussions (data models, integrations, event-driven systems)Familiarity with feature flags, rollout strategies, and fallback design
    Technology EnvironmentYou will operate within a modern fintech stack, including:Backend: Python (Django, FastAPI, Flask), REST APIs, OpenAPIData: PostgreSQL, SQL, data modelingFrontend/Mobile: React/Angular, Android (Kotlin), iOSArchitecture: Microservices (~50 services), event-driven systemsInfrastructure: AWS, Docker, Kubernetes, CI/CDBanking & Payments: Mifos, QRPH, PESONet, e-wallet integrationsTools: BPMN, ClickUp, Figma, GitLab, documentation platforms

  • U

    Job ResponsibilitiesAs a Senior Commercial Operations Specialist, you will play a key role in supporting the smooth execution of commercial activities and ensuring operational excellence across both pre-sales and after-sales projects in the assigned region.
    Manage daily commercial operations, including cost calculation, pricing approval coordination, service and maintenance quotations, contract preparation, order processing, inventory tracking, and invoice issuance.Monitor and maintain business data such as accounts receivable, sales performance, and order status to ensure accuracy and timely reporting.Work closely with cross-functional teams (Sales, Finance, Supply Chain, and Service) to support overseas business projects and ensure compliance with company policies and local regulations.Identify potential operational or commercial risks and proactively coordinate with relevant stakeholders to ensure smooth project delivery.Maintain proper documentation and filing of contracts, orders, and related commercial records in accordance with company standards.Continuously support process improvement initiatives to enhance operational efficiency and service quality.
    QualificationsBachelor’s degree in Business Administration, Finance, Accounting, Logistics, or a related field.At least 3 years of experience in commercial operations, sales operations, order management, or a related function.Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and cultures.Detail-oriented, organized, and capable of managing multiple tasks in a fast-paced environment.Demonstrated sense of ownership, accountability, and proactive problem-solving mindset.Good project coordination and data analysis skills.Fluent in English (both written and spoken); knowledge of an additional language is an advantage.Familiarity with international trade practices, commercial processes, or contract management is a plus.

  • B

    M&A Associate (DEM) [Remote]  

    - Philippines

    We help US citizens buy profitable, cash-flowing businesses so they can build real wealth and escape the 9-5 grind. We're a fast-growing team that moves quickly, holds high standards, and gets deals done.Our core values are Team-First Performance, Perfect Professionalism, and Mastery Through Feedback. We win together, communicate clearly and professionally, and get better every day through honest feedback.As M&A Associate (DEM), you're the last line of defense before a deal funds and closes. You review structures, fix LOIs, kill risks early, and make sure everything is clean and ready to go. You mentor analysts, tighten our process, and keep the pipeline moving fast. This is real execution work—if you love turning solid models into deals that actually close, and you thrive in a fast, no-BS environment, this role is built for you.
    About the RoleWe're looking for someone sharp to own deal structuring oversight and execution quality. You'll approve structures and LOIs, ensure packages are lender-ready, and help the team level up so we close more and faster.
    ResultsStructures meet lender and buyer standards (DSCR, terms, risks) so funding flows smoothlyLOIs go out clean and enforceable—no endless revisionsPipeline stays fast with accurate tracking and very few delaysAnalysts get stronger through regular mentoring and clear feedbackRisks get caught and fixed early, leading to higher close ratesProcess gets tighter over time for better speed and quality
    ResponsibilitiesReview and approve analyst structures (SBA, seller notes, equity rolls, earnouts) for accuracy and fundabilityRedline and finalize LOIs so terms are clear, strong, and enforceableOversee LOI video walkthroughs to make sure the logic is solid and risks are coveredDo senior reviews on financials, assumptions, SOPs, KPIs, and risk flagsWork with teams, partners, and lenders to get packages fully readyMentor analysts on structuring, risk spotting, and executionSpot bottlenecks and improve processes to close deals faster
    RequirementsStrong ability to analyze financials, build/review models, and evaluate deal logic2+ years in transaction support, financial analysis, project execution, or similar high-stakes workQuick learner who can pick up SBA, seller financing, DSCR, and lender rules fastSharp eye for detail, good judgment, and comfort in fast-moving settingsClear communication for feedback, approvals, mentoring, and team coordinationProactive ownership mindset—things don't slip on your watch
    Nice to HaveBackground in M&A, private equity, investment banking, corporate development, Big 4, or SMB dealsSome exposure to SBA lending, seller financing, LOIs, or DSCRExperience in high-volume pipelines or fast-growth environmentsComfort with tools like Notion, Slack, Google SheetsTrack record in remote or distributed teams
    Why Join UsFully remote so you can focus on the work that mattersWork with sharp, driven people who give real feedback and push each otherBig room to grow as we scale aggressivelyHands-on impact on real deals that change lives and create wealthCulture of mastery, fast execution, and getting better every day

  • A

    Workday HRIS Analyst  

    - Philippines

    About Athena
    Athena (athena.com) pairs world-class leaders with elite executive assistants. It’s where some of the most powerful partnerships in the world get built.
    Our clients are founders, executives, and leaders whose ambition exceeds their time. Athena is the first company to build a human-in-the-loop executive support system, combining trained Executive Assistants with market-leading AI to help them stay organized, follow through on priorities, and operate at their highest level.
    Athena is one of the largest companies in this category, with 3,000+ clients and over $100M in annual run rate. Our clients include Uber, Shopify, and Goldman Sachs.
    We are fully global, working across time zones and cultures. Joining Athena means creating something that fundamentally changes how people live and work and brings extraordinary achievement within reach.
    Who We’re Looking For
    We’re looking for people who take their work seriously and want to get better at it.
    You should be thoughtful in how you approach problems, willing to take ownership, and able to follow through without constant direction. You ask questions when something doesn’t make sense, and you care about getting the details right.
    You should be comfortable working with people who have high expectations and limited time. That means being clear, responsive, and reliable.
    We’re also looking for people who are interested in how this role is changing. The way work gets done is in flux between people, systems, and AI. We want people who are curious about that and willing to adapt as technology evolves.
    You don’t need to know everything on day one, but you should be able to learn quickly and apply what you learn.
    Role Overview
    We are seeking a Workday HRIS Analyst to support, maintain, and continuously improve Athena’s Workday environment. This role is responsible for day-to-day system operations, data integrity, reporting, and the ongoing optimization of HR processes that enable a high-quality employee experience and scalable people operations.
    You will partner closely with HR, Payroll, Finance, and other business stakeholders to help design, implement, and maintain Workday solutions across modules such as Core HCM, Recruiting, Talent, Learning, Compensation, Benefits, Payroll, and People Analytics. In this role, you will help ensure Workday data is accurate, processes run smoothly, and reporting delivers actionable insights to support business decisions.
    This is an excellent opportunity for someone who is excited to deepen their technical expertise, strengthen their understanding of enterprise HR systems, and contribute to the evolution of Athena’s people technology as we grow.
    Key Responsibilities
    Technical Responsibilities (Primary Focus)Support configuration, testing, and maintenance of Workday business processes (BPs)Assist in designing and implementing solutions to improve HR processes and data managementPerform data loads and updates using tools such as EIB (Enterprise Interface Builder)Maintain data accuracy and integrity within WorkdayProvide day-to-day system support (user access, role changes, troubleshooting)Develop and maintain reports, dashboards, and analytics for HR and business teamsSupport Workday releases, including testing and impact analysisCreate and maintain documentation (business requirements, system procedures, test scripts)Business & Strategic SupportPartner with HR stakeholders to understand system needs and recommend improvementsAssist in gathering and translating business requirements into system solutionsResearch new Workday features and identify opportunities for optimizationSupport project execution through testing, documentation, and coordination
    Required Qualifications
    Bachelor’s degree in Computer Science, Information Systems, HR, Analytics, or related field2-4 years of experience in HRIS, HR systems, data analysis, or similar roleBasic understanding of HR processes across the employee lifecycleStrong Excel skills (pivot tables, formulas, data analysis)Analytical mindset with the ability to identify system and process improvementsStrong communication skills (ability to explain technical concepts clearly)Excellent organizational and time management skills
    Preferred Qualifications
    Exposure to Workday or other HRIS platformsExperience supporting system implementations or upgradesWorkday training or certification (nice to have)Interest or exposure to AI tools / Generative AI / LLMs
    Why Join Athena
    Work at the intersection of Human + AIStrong learning and career growth opportunity in HR technologyHigh-impact role with exposure to cross-functional teamsFast-paced, high-growth environment
    Equal Opportunity Employer
    At Athena, we are committed to building a diverse and inclusive workplace. We believe diversity drives innovation and strengthens our ability to serve our clients. We provide equal employment opportunities to all individuals regardless of background or identity.

  • L

    College-Level Accounting Tutor (CPA)  

    - Philippines

    We are looking for tutors to solve college-level Accounting/Finance questions in English. These questions are submitted by students, who expect a response in less than 24 hours.
    Tutors in this project work in freelance mode and can decide the number of hours they wish to work.
    Do you prefer to work in the morning, in the evening, for a few hours or many hours? The choice is yours. You can log in at any time to help students. In addition, you can work from anywhere, as long as you have a computer with a reliable Internet connection.
    We need tutors who can start immediately!
    Characteristics
    Payment in dollars.Type of contract: freelance/self-employed.Schedule: Flexible, free choiceStart: ImmediateDuration: Indefinite
    Requirements
    Ability to solve university-level questions in at least one of the following subjects:AccountingFinanceEconomicsOperations ManagementStudent or graduate of a university course whose curriculum includes at least one of the subjects listed in the previous point.Computer with an Internet connection.No criminal record.
    About LatinHire
    Founded in 2003, LatinHire is a company specialising in managing teams of experts for distance learning institutions. Its clients include some of the world's most prestigious education startups.

  • N

    Permananent Work From HomeCandidate must have a stable internet not lower than 50mbps (we have Telecommute Program, a certain amount will be reimbursedCompany provided machineSalary :₱150,000 – ₱200,000 per month
    Job Title: Platform Engineer Company Name: Nowcom Global ServicesJob Description:We are seeking a talented Platform Engineer to join our dynamic team. As a Platform Engineer, you will play a crucial role in designing, implementing, and maintaining the backend infrastructure that powers our cutting-edge products. You should be passionate about building scalable and efficient systems and thrive in a collaborative and fast-paced environment.
    Responsibilities:Architect and develop scalable backend solutions to support our products and services.Collaborate with cross-functional teams to define and implement APIs for seamless integration.Implement and maintain CD pipelines for efficient and reliable deployment processes.Optimize system performance and troubleshoot issues to ensure seamless operations.Stay updated on industry trends and emerging technologies to contribute to the continuous improvement of our technology stack.Qualifications:Proven experience as a Platform Engineer or similar role (DevOps or Infrastructure).Proficient in one or more programming languages (e.g., Python, Java, Go, C).Experience with cloud platforms (e.g., AWS, Azure, GCP) and infrastructure as code.Strong understanding of microservices architecture and containerization (Docker, Kubernetes).Familiarity with CI/CD tools and practices.Strong understanding of Linux concepts and experience managing Linux-based infrastructure.Excellent problem-solving and troubleshooting skills.Ability to work collaboratively in a team environment.Preferred Qualifications:Certifications in relevant technologies.Familiarity with Networking technologiesExperience with database management (e.g., MySQL, MongoDB).Knowledge of monitoring and logging tools (e.g., Prometheus, ELK stack).
    Salary commensurate with experience and skills
    THE PERKS THAT WE OFFER:Permanent Work From Home Set UpFull-Time PositionsNon-taxable allowanceTelecommuting Allowance Competitive Salary Offer (varies on the skillset and tenure in the industry)HMO Worth 200k w/ Free Dependents, Insurance and Retirement2K Each Medicine Reimbursement employee and dependents20 Leave Credits (10 are convertible to cash)5k Yearly Prescription Eyeglasses Availment13th Month PayYearly Appraisal(Depending on overall performance)StabilityCareer GrowthFriendly and harmonious working environmentExtravagant Year End Party with sumptuous dinner and a lot of raffle itemsSummer Outing for you and your family
    Take your career to the next level and be part of an AWESOME TEAM :-)

  • T

    Customer Support Specialist (Hosting)  

    - Philippines

    Full time - Fully remoteExperience with Hosting/Forex industry is mandatory!
    Want to fast-track your application? Send your detailed profile to recruitment@thinkhuge.net
    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
    Primary Responsibilities:Experience and working knowledge in the Hosting/Cloud world (KVM Virtualization both Windows and Linux).Experience with WHMCS, SolusVM and Freshdesk/Freshchat is a plusA thorough understanding of every product through sporadic testing and regular communication with the support and infrastructure teamOngoing live chat supportOngoing email & ticket supportFortnightly company meetingsKnowledge in the handling of VMS, VPS and WHMCS .Experience in support desk positionIdentifying and notifying bugs to the rest of the technical teamEngaging with customers through live chat and using the information to cross sell our productsUnderstanding our clients' needs.Performing live support to solve those needs.Extraordinary product knowledge.Proactively learning any new process or technology as required.Working along with other teams within the company when necessary.Work with Customer Care team to translate evolving customer requirements and implement continuous improvements to service delivery processes that improve efficiency and customer satisfaction
    Key Performance Indicators:Experience working with Trading/Hosting/Forex companyThorough Experience on VMS, VPS and WHMCSFamiliarity with system/computer skills/ strong technical abilityStrong willingness to perform & learn new practicesTeam work and excellent interpersonal skills.Excellent verbal & written English communication skillsAvailable to work in the European/USA time zonesUnderstanding of Churn Control and Quality of Customer Interaction
    Other:A customer-led mindset - you must have an understanding of the levers needed to be pulled in order to provide an outstanding customer experienceRecent experience in handling customer conversations and a desire to stay actively involved in the day-to-day of your team.Understanding our clients' needs. Performing live support to solve those needs.Staying up to date with product changes and relaying tactical
    Who are you?You understand why traders need a VPS and why the EA/algo space is boomingYou understand hosting and why brokers would need a hosting providerYou’re comfortable pitching via calls to Customers, senior stakeholders & decision-makersBe coachable and receptive to feedbackYou’ve worked either in the hosting or trading space and you fully understand the market and the requirements of 24x7 trading, low latency trading etc.

    Why Join Us
    We operate in a space where performance matters. Our customers are not looking for generic support, they rely on infrastructure that powers trading activity, automation, and execution. That means every interaction needs to be handled by someone who understands both the technical environment and the customer impact behind it. If you’re looking to work in a company that sits at the intersection of fintech, hosting, and trading technology, we’d like to hear from you.
    Who We Are
    Originally built around proprietary in-house trade-copying technology, the business has grown into a globally distributed infrastructure provider operating across 60+ data centers worldwide and supporting some of the most recognized brands in the CFD space. At ThinkHuge, we power the infrastructure behind performance. Our globally distributed remote team of 100+ works at the intersection of fintech, hosting, and performance infrastructure, with a strong focus on uptime, security, and operational excellence. If you enjoy solving real problems in high-demand technical environments, you’ll find meaningful work here.

  • U

    US Expat Tax Accountant  

    - Philippines

    Company DescriptionUniversal Tax Professionals specializes in assisting U.S. citizens and Green Card holders living and working abroad with their U.S. tax preparation and filing needs. Trusted by clients in over 100 countries, the firm provides personalized services, including annual tax return preparation and help with the Streamlined Filing Program, all with a transparent flat-rate fee. The experienced team of CPAs and EAs delivers reliable, responsive support and ensures compliance while maintaining direct client communication without outsourcing or contractors. Universal Tax Professionals is committed to helping Americans abroad manage their tax obligations efficiently as they plan for their financial future.Role DescriptionThis is a full-time remote role for a U.S. Expat Tax Accountant. The primary responsibilities include managing the preparation, review, and filing of U.S. tax returns for expatriates, ensuring compliance with U.S. tax laws, and providing tax planning services tailored to the unique needs of clients living abroad. The Tax Manager will also advise clients on the Streamlined Filing Program, represent clients in front of the IRS, and stay updated on the latest tax regulations impacting U.S. citizens and Green Card holders residing overseas.QualificationsStrong knowledge of Tax Planning, including strategies for U.S. expats and international tax matters.Proven expertise in Tax Compliance and understanding of U.S. taxation requirements for citizens and Green Card holders abroad.Experience with Tax Preparation and filing for a wide array of individual and corporate clients.In-depth understanding of Tax Law and application to complex international scenarios.Additional qualifications such as CPA, EA, or other relevant certifications are essential.Exceptional client communication, attention to detail, and problem-solving abilities.Bachelor's degree in Accounting, Finance, Taxation, or a related field.Experience working with U.S. expat tax matters is highly desirable.

  • D

    Position OverviewWe are seeking a highly organized, adaptable, and people-focused professional to join our team as a Healthcare Recruiter & Staffing Coordinator. This hybrid role combines the responsibilities of sourcing and recruiting top healthcare talent (RNs, LPNs, CNAs, and more) with the critical function of coordinating staff schedules to ensure quality patient care. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and has the ability to build strong professional relationships.
    Key ResponsibilitiesRecruitment & Talent AcquisitionSource healthcare professionals through job boards, search platforms, and social media.Proactively identify, engage, and build relationships with both active and passive candidates.Conduct initial screenings, interviews, and candidate evaluations.Make informed hiring recommendations based on candidate qualifications.Maintain accurate recruitment documentation while upholding HIPAA confidentiality standards.Represent the company’s mission, vision, and values in all candidate and community interactions.Perform other recruitment related duties as assigned. Scheduling & Staffing CoordinationManage day-to-day scheduling of nurses and CNAs to meet patient care needs.Handle call-offs, shift changes, and scheduling adjustments in real time.Collaborate with HR and Clinical Managers to share staffing updates and address performance concerns.Maintain effective and positive relationships with referral sources, patients, families, and employees.Ensure compliance with internal processes and patient care requirements.
    What We’re Looking ForQuick adaptability in a constantly changing, fast-paced environment.Strong communication skills.Exceptional organizational skills and ability to juggle multiple priorities with professionalism.Analytical, detail-oriented, and proactive problem solver.Outstanding customer service skills and professional phone etiquette.Ability to effectively assess and motivate candidates to join our team.Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with Axxess is a plus (training provided).Recruiting experience with Indeed.
    QualificationsPrevious experience in healthcare recruiting, scheduling, or staffing coordination preferred.Strong interpersonal skills with the ability to foster relationships across multiple levels.Ability to maintain confidentiality and professionalism at all times.Flexibility to handle after-hours or urgent staffing needs when required.

  • C

    Chef De Partie Baker  

    - Philippines

    Responsibilities:
    Oversee the bakery shop operation, ensuring smooth and efficient production according to company policies.Adhere to various safety, service, hygiene, and environmental regulations.Act professionally and courteously with guests and crew.Lead, coach, and evaluate bakery shop team members.Manage bread production, quality, and presentation for daily menus.Control food costs and minimize waste through production forecasts.Supervise bread display in buffets.Uphold US Public Health regulations in food preparation and sanitation.Maintain the bakery shop and equipment properly.Ensure readiness for US Public Health inspections.Order and receive necessary supplies from the main stores.Ensure recipes and yields comply with company standards.Complete daily consumption reports.Enforce proper uniform and hygiene standards for bakery staff.Understand time and attendance procedures and work schedules.Assist guests and crew members with inquiries.Attend meetings, training, and other work-related activities.Manage daily production recaps.Coach and train Cook Baker.Perform additional duties as assigned.
    Qualifications:Minimum 3-4 years experience as a Head Baker/CDP Baker in an upscale establishment (cruise ship experience preferred).Culinary school degree required.Strong leadership, communication, problem-solving, and interpersonal skills.Excellent customer service, teamwork, and conflict-resolution skills.Knowledge of personalized service principles and techniques.Strong planning, coaching, organizing, and staff management skills.Basic computer software skills.Understanding of basic accounting principles.Ability to write reports and maintain positive relationships with superiors.
    Overall, this seems like a demanding and responsible position requiring strong leadership, organizational, and communication skills. If you have the necessary experience and qualifications and are comfortable working in a fast-paced, multicultural environment, then this opportunity might be a good fit for you.
    Do you have any specific questions about the position or your suitability for it? We'd be happy to help in any way we can.

  • K

    Head of B2B & Wholesale Partnerships  

    - Philippines

    Company Description
    Karma and Luck, founded in 2015 in Las Vegas, Nevada, creates unique jewelry inspired by the cultures of the Far and Middle East. Known for its iconic charms, symbols, and designs rooted in ancient traditions, the brand combines spirituality and modern fashion. In addition to jewelry, Karma and Luck offers a range of home décor, statues, blessings, and keychains infused with spiritual essence and protection. Guided by a mission to inspire and unite different cultures, the company also supports charitable causes, including donations to Make-A-Wish Southern Nevada.
    Role Description
    This is a part-time remote role for the Head of B2B & Wholesale Partnerships. The selected individual will oversee the establishment and maintenance of B2B and wholesale relationships, develop strategic partnerships, identify new business opportunities, and collaborate with internal teams to achieve sales goals. Responsibilities include analyzing market trends, creating growth strategies, and ensuring strong communication and alignment with external partners to drive business success.
    Qualifications
    Strong skills in Business Relationship Management and nurturing PartnershipsProficiency in developing Strategic Partnerships and identifying business opportunitiesExcellent Analytical Skills for evaluating market trends and developing growth strategiesExceptional Communication skills for fostering internal and external collaborationDemonstrated experience in B2B sales and wholesale business developmentProven leadership and organizational abilitiesExperience and knowledge in jewelry, fashion, or lifestyle products is a plus

  • P

    Cloud & Azure Engineering Roles (Multiple Openings)
    Location: Philippines (Remote)Work Setup: Fully RemoteEmployment Type: Full-Time / Contract
    Role OverviewWe are expanding our cloud delivery team and are hiring experienced professionals across multiple roles including Azure Architecture, DevOps, Cloud Engineering, Kubernetes, Data Engineering, and Project Management.
    This is an opportunity to work on high-impact cloud projects, including architecture assessments, cloud migrations, infrastructure optimization, and enterprise-scale Azure implementations.
    Open RolesAzure ArchitectDevOps EngineerCloud EngineerKubernetes / AKS SpecialistData EngineerProject Manager
    Key Responsibilities (Across Roles)Design, build, and manage cloud infrastructure in AzureImplement CI/CD pipelines and Infrastructure as Code (IaC)Support AWS to Azure migration projectsEnsure security, compliance, and governance standardsOptimize cloud performance, scalability, and costCollaborate with cross-functional teams to deliver projectsMonitor systems and resolve performance or reliability issuesContribute to documentation, architecture, and best practices
    Technical Requirements (Combined)Cloud & InfrastructureStrong experience with Microsoft Azure services (compute, storage, networking)Experience with AWS (for migration scenarios)Knowledge of cloud architecture and scalability designDevOps & AutomationCI/CD tools: Azure DevOps, GitHub Actions, GitLab CI/CDInfrastructure as Code: Terraform, Bicep, ARM templatesScripting: PowerShell, Bash, PythonContainers & KubernetesHands-on experience with Docker and KubernetesExperience with Azure Kubernetes Service (AKS)Exposure to EKS to AKS migrations is a plusSecurity & ComplianceExperience with cloud security best practicesTools such as Microsoft Defender for Cloud, Key VaultUnderstanding of SOC 2 or similar compliance frameworksIdentity & Access Management (RBAC, Azure AD)Data Engineering (for Data-focused roles)Azure Data Services (Data Factory, Synapse, Data Lake)ETL/ELT pipeline developmentSQL and Python/PySparkMonitoring & OptimizationAzure Monitor, Log Analytics, Application InsightsPerformance tuning and cost optimizationProject Management (for PM role)Agile/Scrum methodologiesTools like Jira, Azure DevOps BoardsExperience managing cloud/infrastructure projects
    Required ExperienceHands-on experience in cloud infrastructure (Azure preferred)Proven experience in at least one of the listed role domainsExperience working in fast-paced, scaling environmentsFamiliarity with multi-cloud environments (AWS + Azure)Soft SkillsStrong communication skills (American English proficiency)Team-oriented and collaborative mindsetSelf-motivated and accountableFast learner with strong problem-solving abilityReliable and delivery-focusedNice to HaveMicrosoft / AWS certificationsKubernetes certifications (CKA/CKAD)Experience in startup or high-growth environments

  • T

    Guest Experience Associate (Night Shift, WFH)  

    - Philippines

    The Guest Experience Representative is the front line of communication with guests, ensuring every stay is smooth, comfortable, and memorable. This role handles all inbound guest questions, coordinates service requests, and resolves issues quickly to deliver a five-star experience.
    Key Responsibilities:Respond promptly to guest inquiries via phone, text, email, and chat.Assist with reservations, property details, check-in/out logistics, and mid-stay requests.Log and track maintenance tickets based on guest or cleaner feedback.Communicate clearly and empathetically to resolve problems and exceed guest expectations.Collaborate with internal teams to ensure accurate property information and readiness.Contribute to consistently high review scores through excellent service and follow-up.
    Requirements / Qualifications:Excellent written and verbal communication skills.Customer service or hospitality experience preferred.Comfortable using property management systems and CRM tools.Experience working directly with Airbnb, VRBO and any other OTA is helpful.Reliable, responsive, and able to multitask under pressure.Positive, problem-solving mindset with a genuine desire to help people.Ability to work flexible hours, including weekends or evenings if needed.

  • S

    Job Title: Digital Graphic Designer (E-commerce & Social)Job Type: Full-TimeJob Set-Up: RemoteWork Hours: Monday to Friday, 9:00 am to 6:00 pm PST (Pacific Standard Time)
    JOB DESCRIPTIONThe Digital Graphic Designer (E-commerce & Social) is responsible for high-quality production execution and visual asset creation across e-commerce and social platforms. This role ensures all digital content— from product imagery to social posts—is accurate, consistent, and visually compelling. The position manages photo retouching, asset resizing, file organization, platform-specific outputs, and creative updates, supporting e-commerce, marketing, and retail initiatives.
    RESPONSIBILITIESPhoto Retouching & Visual StandardsMaintain photo retouching standards, ensuring skin realism, texture integrity, and color accuracyEnsure shade consistency across SKUs and product finish accuracyPreserve before-and-after integrity and visual consistency across shoots and timePerform skin cleanup without creating a plastic look, and product cleanup without distortionEnsure swatch clarity, color matching to physical products, balanced lighting, and removal of dust, scratches, or reflections
    Asset Production & ExecutionResize, reformat, and export assets for various digital platformsUpdate existing designs, manage versioning, revisions, and file organization with proper naming conventionsPrepare files for digital and print production, supporting retail spec complianceAdapt PDP images, make retail spec adjustments, text updates within templates, shade/SKU swaps, and asset handoffs to e-commerce and marketing
    Digital & E-commerce DeliverablesCreate and manage PDP image sets, Amazon A+ content, and paid social ad creativeDevelop organic social visuals, social posts and stories, email marketing graphics, landing page visuals, and digital launch kitsProduce creative testing versions, perform iterative updates, and ensure platform-specific specs and cropping requirements are met
    Collaboration & ImpactWork closely with e-commerce, marketing, and creative teams to deliver accurate, visually consistent assetsEnsure brand and product integrity across all digital touchpointsMaintain high standards of quality, consistency, and efficiency in fast-paced production workflows
    QUALIFICATIONS3–5+ years of experience in digital graphic design, e-commerce, or social media content productionStrong expertise in photo retouching, color correction, and maintaining product and skin realismExperience creating PDP images, Amazon A+ content, paid and organic social visuals, email graphics, and landing page visualsProficient in resizing, reformatting, versioning, file organization, and platform-specific asset preparationAdvanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, etc.) and other digital asset toolsDetail-oriented with strong understanding of retail/e-commerce specs, visual consistency, and quality controlMust have experience working with US clients, specifically in the BEAUTY/COSMETICS industryMust submit a copy of his/her latest PORTFOLIOMust provide their own SM handles link

  • M

    Operations & Growth Manager  

    - Philippines

    Position Type: Full TimeLocation: Philippines (Remote)Schedule: Monday - Friday, 8am-5pm PST
    About the CompanyOur client is a fast-growing, highly technical CFO and controllership services firm serving the trades industry. With a strong remote team in the Philippines and US, they deliver deeply embedded, practitioner-style advisory services for their clients. For a few specialized roles; they place global talent directly with their client. As they scale, their focus is on preserving their unique culture, fostering human capital, and leveraging AI-driven systems to enhance their service.
    About the RoleThe Operations Manager is a visionary leader responsible for ensuring operational excellence across our client's teams while maintaining and nurturing our warm, growth-oriented culture. This role balances people leadership with strategic oversight, supporting team development, employee engagement, and long-term organizational growth. The Operations Manager will act as a mentor, advocate, and developer for the team, particularly their Philippine-based staff, ensuring alignment with company values, processes, and client commitments.
    ResponsibilitiesLead, coach, and develop a team of managers and senior staff, focusing on culture, employee growth, and retention.Partner with the CEO to translate company vision into actionable growth and development plans for individuals and teams.Serve as the primary advocate and voice for the Philippine team, ensuring communication, support, and engagement.Oversee operational workflows, ensuring effective utilization of ClickUp and other systems for task management and client deliverables.Support change management initiatives, introducing new processes and technologies while minimizing disruption and fear.Identify and cultivate emerging talent, creating clear pathways for growth and leadership.Ensure client expectations are met while maintaining employee wellbeing and engagement.Collaborate with HR on escalated employee matters, coaching, and performance management.
    Competencies and QualificationsProven experience leading and scaling remote teams, ideally in operations, accounting, or technical services.Deep understanding of team dynamics, people development, and culture preservation.Strong organizational skills with experience managing multiple concurrent priorities.Experience in change management, operational strategy, and workflow optimization.High emotional intelligence and ability to navigate sensitive employee situations.Familiarity with ClickUp or equivalent project/task management platforms preferred.Comfortable with hybrid US–Philippine work models and PST overlap.Background in a boutique or startup environment, ideally with experience breaking away from corporate bureaucracy.
    What We Offer100% Remote Work13th Month PayHealthcare (HMO)Paid SSS and PhilHealthPaid Holidays and PTO Accrual
    Application ProcessWe understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
    Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.

    #LI-RM1

  • d

    Software Support Specialist  

    - Philippines

    GENERAL SUMMARY: We are looking for a Software Support Specialist based in the Philippines. Full training on dataPARC software will be provided, and the selected candidate will be expected to develop deep expertise in dataPARC software, becoming a highly proficient resource for customers and internal teams alike. We are looking for candidates with strong technical foundations rather than prior historian experience. This role suits someone who is proactive, highly accountable, and solution-oriented, with a minimum of 5 years of relevant experience. This is a full-time role focused on end-to-end ownership of technical support cases, from initiation through to successful resolution. The selected candidate will directly engage with customers to troubleshoot issues, manage cases, and ensure timely resolutions. In addition to case handling, the support specialist will lead technical projects, including server migrations and version rollouts, collaborating with client cross-functional teams such as IT, Engineering, and Operations to ensure seamless implementation.This role requires hands-on problem-solving and independent case management, along with the technical leadership needed to oversee customer interactions and project outcomes. Note: This is an individual contributor role with no managerial responsibilities.
    LOCATION — This position is fully remote (work from home). Candidates must be based near Metro Manila, Cebu City, or Davao City. As there is no physical office, candidates are required to have a dedicated home office setup with a reliable high-speed internet connection.___________________________________________________________________ResponsibilitiesServe as the main contact for technical support cases, engaging directly with customers,vendors, and resellers via phone and email, providing prompt and professional service.Take full ownership of assigned cases, managing all troubleshooting activities and guiding customers in gathering necessary information for resolution.Resolve advanced technical issues in dataPARC software, primarily on Microsoft OSplatforms.Coordinate effectively across teams to address and resolve complex cases while maintaining high service standards.Lead technical projects (e.g., server migrations and version rollouts) by identifying infrastructure requirements, coordinating with customer teams, and independently performing application-side tasks from initiation to completion.Develop proficiency in SQL Server Administration, T-SQL scripting, and VBA scripting as needed.Create and document detailed solutions for technical issues, ensuring clear communication of technical solutions.Contribute to product testing and improvement by simulating customer environments, reporting bugs, and assisting with updates.Provide training to customers on product functionality and customization to empower effective product use.Maintain accurate time tracking for project management and billing purposes.Mentor junior team members, setting a strong example of technical expertise and customerservice.Handle escalations, provide critical support for high-impact issues.Meet or exceed performance metrics related to case resolution and customer satisfaction.Maintain detailed and accurate work log notes for all cases and projects, ensuring complete documentation of actions taken, progress made, and next steps.Demonstrate diligence in customer follow-ups, adhering to both internal and external SLAs to ensure timely communication and resolution at every stage of a case.Foster a positive, collaborative team culture and participate in an on-call rotation for after-hours support as needed.Participate in an on-call rotation for after-hours support as required. Given the nature of supporting a global 24/7 customer base, after-hours availability may occasionally be needed outside of the standard Thursday–Monday schedule to address critical cases orongoing projects.Participate in all training relevant to department or position.Responsible for own personal safety, the safety of the team and those around you.Work in accordance with and enforce compliance with all Voith, BTG, dataPARC policies (ex: Safety, Code of Conduct, Commercial Policy, Security Policy and Export Compliance)._________________________________________________________________________________Organizational Responsibility StatementResponsible for personal safety and the safety of the team. In addition to the job-specific responsibilities listed above, all employees are expected to support and model BTG’s Code of Conduct and support BTG’s Values: Innovative, Reliable, Fair, Sustainable, and Ambitious. Employees will be held accountable for knowledge and practical application of these principles.__________________________________________________________________________________________Supervisory ResponsibilityThis position does not have direct supervisory responsibility. __________________________________________________________________________________________Required Knowledge, Skills, and AbilitiesMinimum of 5 years of experience in a technical support role, with a proven track record of independently resolving complex cases.Expertise in taking full case ownership, with hands-on troubleshooting skills and the ability to guide customers effectively.Advanced proficiency in performance, network, and software troubleshooting on Windows Client and Microsoft Server OS environments.Familiarity with Active Directory, Group Policy, and TCP/IP networking.Exemplify patience, empathy, and clear communication, particularly in high-stress or high-priority situations.Strong communication, documentation, and organizational skills, with an emphasis on detail-oriented case follow-through.Excellent customer service approach, balancing technical expertise with a collaborative attitude.Proficiency in SQL Server Administration and T-SQL scripting, or strong demonstrated willingness and ability to develop this skill quickly.Ability to communicate effectively with both technical users (IT, engineers) and non-technical users (operators, plant personnel) in industrial settings.__________________________________________________________________________________Schedule:Thursday through Monday: 8:00 AM to 5:00 PM (Philippine Standard Time, PHT)These hours are structured to support Capstone's 24/7 support model, serving customers across the globe.Schedule is subject to change based on business needs and operational requirements. Advanced notice will be provided for any shift adjustments.This role requires schedule flexibility. Active cases, ongoing projects, or critical customer situations may require availability outside of standard hours. The ability to adapt to shifting demands is essential to success in this role._____________________________________________________________________________________Languages:Required: English – Fluent_____________________________________________________________________________________Preferred Education/Experience:Bachelor’s Degree (Preferred: Computer Science)Experience working with Time Series Historians (e.g., dataPARC, AVEVA PI, Aspen IP.21,Honeywell)Familiarity with industrial or operational technology (OT) environments such as manufacturing, oil & gas, chemicals, utilities, or pulp & paper.______________________________________________________________________________________Physical conditions/Working EnvironmentRequires prolonged sitting and/or frequent mobility.Travel up to 60%.Occasional lifting to 20 lbs.Requires manual dexterity to operate keyboard, calculator, and other office equipment.Requires normal range of visual and hearing.
    RECRUITMENT PRIVACY NOTICE:Please note, before applying to a BTG/Capstone job posting or sending us your resume/CV, kindly refer to BTG’s Recruitment Privacy Notice which is available on our website at https://www.btg.com/btgs-recruiment-policy/We thank you for the interest in BTG/Capstone; however only those candidates selected for an interview will be contacted.

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