Esusu: Building Credit Access for All
Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.
As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.
Our impact speaks volumes:$50 billion in credit activity facilitated5 million+ rental units in our networkTrusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers
Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu.
The Challenge:
We are seeking a Sales Support Specialist to join our Revenue Operations Team. This individual will work closely with Account Executives and Account Managers to drive team efficiencies and close more revenue. They will offer support to their book of business on the administrative side by: supporting client communications, assisting with day-to-day operations for reps, and assisting with reporting for the Office of the CEO.
What will you help deliver:
1. Sales Process & Deal SupportEnsure open opportunities in Salesforce are accurate, complete, and compliant with system and contract requirements prior to deal closure.Monitor and respond to incoming requests from Sales via email and Slack, providing timely and accurate assistance.Coordinate with Finance, Legal, Product, and Revenue Leaders to confirm alignment before deal activation.
2. Revenue Operations Support & Case ManagementOwn and maintain the Internal Case Board, ensuring revenue-impacting cases are resolved accurately, within SLA, and according to defined SOPs.Support audits, client offboarding, revenue validation, and other initiatives that influence billing, collections, or revenue recognition.Develop, maintain, and improve project management workflows and SOPs to enhance operational consistency.
3. Lead & Open Forecast ManagementOwn lead quality and open-deal accuracy across Salesforce to maintain a clean, high-integrity pipeline.Ensure all leads and opportunities have complete, compliant, and up-to-date data for proper routing, follow-up, and deal progression.Validate prospect and client eligibility across multiple sources and maintain a centralized tracking source for Revenue, Finance, and cross-functional partners.
4. Reporting & External Partner CoordinationPrepare and send standardized reports to external partners, ensuring completeness, accuracy, and on-time delivery.Collaborate with Data Science and the Office of the CEO to produce quarterly reporting lists and presentations for partner reviews.Support invoicing and payment processes for Esusu services delivered to partners.
5. Support the Revenue Team with outreach via Apollo and LinkedIn by:Designing and sending monthly communications related to Esusu’s offerings and external partnerships. Supporting the team in maximizing use of procured revenue tools.Coordinating with Marketing, Product, and Enablement to distribute key updates and battlecards to Sales, identifying trends and recommending refreshers or training.
Qualifications:
Bachelor’s Degree or at least 2 years of experience with Sales Operations or a Revenue TeamExperience with Salesforce Sales Cloud, B2B Automation Tools, LinkedIn Sales Navigator, and any other Revenue Facing AI Tools. Admin Experience with Salesforce is good to have. Experience with Large Data Management and Data analysis via SpreadsheetSelf-starter with strong analytical and problem-solving skills, with the ability to translate strategy into specific execution plans and prioritiesComfortable building relationships and communicating with different stakeholdersStrong sense of urgency, organization, and time management skills to work on multiple prioritiesCurious, detail-oriented, independent, rigorous, and proactive kind of a personTeam player ready to pitch in and help when needed. Ability to work independently, as well as on a team, and be a self-starter.
Competitive Benefits That Support You
At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally. For our Philippines-based team members, we partner with an Employer of Record (EOR), a third-party organization that manages payroll, taxes, and compliance on our behalf.
💵Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).🌴Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).🩺Premium Health Coverage – Comprehensive HMO via iCare🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay💻 Work Tools Provided – Laptop and essential work equipment included🫱🏾 🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
© Esusu Inc. All rights reserved. Esusu, Inc. is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.