About Usbillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.Discover more about us here: https://billease.ph/about-us
Head of Business / System AnalysisWe are seeking a seasoned Head of Business / System Analysis to lead and scale our BA/SA function within the Engineering organization. This is a senior leadership role with ownership of a team of ~10 Business and System Analysts embedded across multiple product domains.You will serve as the critical bridge between business stakeholders, product, and engineering—ensuring complex business needs are translated into clear, actionable, and well-structured system specifications. You will also elevate the overall quality, consistency, and maturity of analysis practices across the organization
Key ResponsibilitiesTeam Leadership & DevelopmentLead, mentor, and scale a team of ~10 Business/System Analysts across multiple product squadsDefine team structure, roles, and clear career progression pathsConduct regular 1:1s, performance reviews, and development planningHire, onboard, and retain top BA/SA talent aligned with company growthFoster a collaborative, accountable, and knowledge-sharing cultureAnalysis Practice & StandardsDefine and enforce standards, templates, and best practices across analysis and documentation (BRDs, PRDs, functional specs, API contracts, BPMN, data models)Drive consistency and quality across all analytical outputs—from user stories to solution designsEstablish a strong documentation culture across a 50+ microservices landscapeChampion modern tools and frameworks (e.g., Figma, BPMN, OpenAPI/Swagger, ClickUp, Confluence-style wikis)Stakeholder ManagementAct as a trusted partner to senior and C-level stakeholders on system capabilities and requirements clarityFacilitate discovery sessions, workshops, and design reviews across business, product, and engineeringTranslate ambiguous business goals into structured, testable, and implementable specificationsCross-Functional DeliveryOversee BA/SA contributions across the full product lifecycle—from discovery to post-release evaluationPartner closely with Engineering Managers, Product Owners, and QA to ensure requirement clarity and minimize reworkReview and approve requirements for complex or high-impact initiativesIdentify risks, gaps, and ambiguities early in the delivery pipelineProcess Improvement & GovernanceContinuously improve how requirements are gathered, documented, and validatedEstablish quality gates and review checkpoints within delivery workflowsLead retrospectives within the BA team to improve efficiency and impactTrack team performance metrics and provide reporting to engineering leadership
The Ideal Candidate:Experience5+ years in Business Analysis, System Analysis, or a related discipline3+ years in a leadership role managing analysts or cross-functional teamsExperience in a product-driven, high-scale tech environment (fintech, banking, or financial services preferred)Proven track record managing multiple concurrent initiatives across complex domainsTechnical CapabilityComfortable working with API specifications (REST, OpenAPI/Swagger)Proficient in BPMN for process modelingStrong understanding of microservices and distributed systemsWorking knowledge of SQL for data validation and analysisAbility to engage in technical discussions (data models, integrations, event-driven systems)Familiarity with feature flags, rollout strategies, and fallback design
Technology EnvironmentYou will operate within a modern fintech stack, including:Backend: Python (Django, FastAPI, Flask), REST APIs, OpenAPIData: PostgreSQL, SQL, data modelingFrontend/Mobile: React/Angular, Android (Kotlin), iOSArchitecture: Microservices (~50 services), event-driven systemsInfrastructure: AWS, Docker, Kubernetes, CI/CDBanking & Payments: Mifos, QRPH, PESONet, e-wallet integrationsTools: BPMN, ClickUp, Figma, GitLab, documentation platforms
About UsBillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.
Discover more about us here: https://billease.ph/about-us
The Job Remote | Philippines
Key Responsibilities:Review requirements and user stories; provide actionable feedbackCreate and maintain test plans, cases, and scenariosExecute functional, regression, and exploratory testsPerform mobile testing using Xcode, Android Studio, TestFlight, and AppTestersConduct API testing using Postman and cross-platform testing via BrowserStackMonitor crashes and app performance using EmbraceDocument bugs and test findings clearlyUse basic automation and debugging to support QA effortsWork independently and manage workload efficientlyExcellent communication skillStrong time and workload management skillsCan work with minimal supervision and under pressureRequirements:Bachelors degree in a related field7+ years of QA experienceStrong knowledge of QA methodologies and toolsExperience testing web, backend, iOS, and Android appsProficient in Postman, BrowserStack, Xcode, Android Studio, EmbraceStrong documentation, communication, and debugging skillsNice to Have:ISTQB or similar certificationExperience with ClickUp, MoEngage, or fintech/banking system
About Usbillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.
Discover more about us here: https://billease.ph/about-us
The Role:We are seeking a driven Business Analyst who pairs strong financial acumen with a strategic, business-focused mindset to take full ownership of product performance, growth, and profitability. This role goes beyond traditional product management — you will act as the owner of the business, using financial insight and strategic thinking to drive impactful initiatives. You will evaluate the economics behind payments, question assumptions, and lead projects that optimize profitability while strengthening our position in the payments ecosystem.
HYBRID: 1x a week onsite in Makati
Key ResponsibilitiesAct as the business analyst for an open-loop business, owning end-to-end performance, profitability, and operational control.Understand and manage the P&L by tracking revenues, costs, margins, and key business drivers.Use data analysis, financial modeling, and forecasting to drive business strategies and decision-making.Identify growth opportunities and operational optimizations using data-driven insights.Collaborate with cross-functional teams in Risk, Finance, Operations, and Tech to ensure smooth execution and continuous improvement.Develop a deep understanding of the open-loop payment ecosystem, customer behavior, and market trends.Drive initiatives to boost adoption, increase transaction volumes, and enhance overall customer experience.
Requirements3 to 5 years of experience in finance, audit, or business analysis — ideally from a Big 4 audit firm or similar environment.Strong financial and analytical skills with the ability to interpret data, assess profitability, and make strategic decisions.Experience or exposure to payments, payment ecosystems, or fintech is required.Entrepreneurial and ownership mindset — proactive, curious, and results-oriented.Bachelors degree in Finance, Economics, Mathematics, or Business AdministrationPrior product management experience is a plus but not required.
About UsBillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.
Discover more about us here: https://billease.ph/about-us
Hiring Nationwide: Metro Manila, Luzon, Visayas and MindanaoField work
The JobTraining Delivery and Support:Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies.Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices.Provide ongoing coaching and mentorship to enhance individual and team performance.Performance Evaluation:Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement.Provide actionable feedback and implement tailored training plans to address performance gaps.Process Improvement:Collaborate with the sales leadership team to streamline and improve field training processes.Develop training materials, tools, and resources that align with Billeases objectives and values.Field Engagement:Conduct 100% fieldwork to observe and support SAs during live customer interactions.Act as a liaison between the SAs and management to address challenges and implement solutions promptly.Data Analysis and Reporting:Leverage analytical skills to track training outcomes and SA performance metrics.Prepare and present reports on training effectiveness and recommendations for continuous improvement.
The Ideal Candidate Experience:Minimum of 2 years of extensive experience in sales financing or a related field.Prior coaching or field training experience is strongly preferred.Skills and Competencies:Strong process orientation with the ability to implement structured training methodologies.Analytical and evaluation skills to assess SA performance and training impact.Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned area's local language.Work Environment: Willingness and ability to work 100% in the field, traveling to various locations as required, including weekends and non-standard work hours.Flexibility to adapt to different work conditions and team dynamics.Ability to coordinate effectively with cross-functional teams, including sales, operations, and training.
Role SummarySupport data architecture, infrastructure, and reporting ecosystem. Ensure reliable data pipelines, optimize cloud performance, and deliver high-quality data to business stakeholders and BI tools.
Infrastructure & Pipelines- Maintain and optimize cloud-based data infrastructure- Build, monitor, and troubleshoot ETL pipelines- Ensure data pipeline reliability, quality, and timely delivery- Implement data governance, security, and access controls- Support infrastructure automation
Reporting & Analytics Support- Design and maintain data models and reporting marts for BI tools- Support business reporting needs and ad-hoc data requests- Optimize query performance for dashboards and reports- Maintain data documentation, dictionaries, and lineage
Required Skills- SQL: Strong proficiency in Redshift/PostgreSQL, complex queries, performance tuning- AWS: Hands-on with data-related infrastructure- ETL/Orchestration: Experience with ETL processing tools (Airflow, Kafka Connect)- Python: Data processing, automation, scripting- Data Modeling: Star schema, dimensional modeling, data warehouse concepts- BI Tools: Experience supporting Power BI, Looker, Qlik Sense, or similar- Nice to have: Docker, ClickHouse, MongoDB, Elasticsearch, data quality frameworks
Requirements- Bachelor's degree in Computer Science, IT, Engineering, or related field- 2-4 years of experience in data engineering, infrastructure, or cloud operations- Financial services or fintech background preferred- Strong problem-solving and troubleshooting abilities
Billease is seeking a Deputy Chief Technology Officer (Deputy CTO) who will serve as a senior technical authority and a trusted partner to the CTO. This role requires deep hands-on expertise, a strong theoretical foundation, and proven experience designing, building, and operating complex systems within a fintech environment.
The Deputy CTO will independently drive architectural decisions, ensure platform stability, security, and scalability, and effectively bridge engineering execution with business and regulatory requirements.
Architecture & Technical LeadershipDesign, evolve, and govern scalable, secure, and highly available architectures.Strong experience with microservices, event-driven systems, and modular monoliths, with clear trade-off analysis.Deep grounding in design patterns, SOLID principles, and Clean Architecture.Lead architecture and code reviews, technical due diligence, and major design decisions.Own and maintain architecture documentation (C4, ADRs, diagrams).
Platform, Cloud & InfrastructureHands-on leadership of production Kubernetes environments (EKS/GKE).Strong knowledge of Helm, ingress controllers, autoscaling (HPA/VPA), and zero-downtime deployment strategies (blue-green, canary, rolling).Deep experience with AWS (VPC, EC2, EKS, RDS, S3, Route53, Load Balancers) and working knowledge of GCP (GKE, Pub/Sub, Cloud SQL).Design secure, highly available, cost-efficient multi-AZ cloud architectures.Strong understanding of IAM, backups, disaster recovery, and cost governance.
Security & ReliabilityStrong information security mindset aligned with financial-grade standards.Experience with encryption (in transit/at rest), key management, secrets storage, VPNs, and secure networking.Solid networking fundamentals: TCP/IP, routing, firewalls, DNS, and load balancing.Ownership of observability and reliability practices using Prometheus, Grafana, VictoriaMetrics, logs, metrics, traces, alerts, and SLOs.
Backend, Data & MessagingStrong hands-on experience with Python (FastAPI/Flask/Django) and Golang for high-performance services.Deep understanding of Linux and Docker (multi-stage builds, runtime security).Experience with messaging and streaming platforms (Kafka, RabbitMQ), including retries, DLQs, and delivery semantics.Strong database expertise: PostgreSQL, MySQL, ClickHouse, SQL optimization, and familiarity with NoSQL systems.Experience with logging/search stacks (ELK).Solid understanding of data warehousing and pipelines (Redshift, Airflow, ETL/ELT, data quality).
Fintech, Payments & Domain Knowledge (Mandatory)Proven experience working in a fintech company.Strong understanding of regulatory and compliance constraints, risk management, and security requirements.Hands-on knowledge of card payment systems (authorization, clearing, settlement), PCI-DSS, payment gateways, and 3-D Secure.Understanding of end-to-end transaction flows, reconciliation, and financial reporting.Experience supporting collections systems or workflows is a strong advantage.
Mobile & IntegrationsAbility to review and guide high-scale mobile applications (Android: Kotlin/Java, iOS: Swift).Experience collaborating with mobile teams on API design, security, performance, and release coordination.Strong experience designing and debugging integrations using standard internet protocols (HTTPS, SMTP, SFTP).
Leadership & Ways of WorkingProven experience leading senior engineering teams and acting as a technical authority.Ability to mentor engineers, provide structured feedback, and drive execution.Experience hiring and onboarding senior engineers is a plus.Strong Agile and delivery management skills (Scrum/Kanban), including backlog prioritization, release planning, risk management, and stakeholder communication.Strong Git and CI/CD practices.
BUSINESS ANALYST (FUTURE LEADERS PROGRAM) The Business Analyst Future Leaders Program (BA FLP) is designed to accelerate the careers of talented graduates by giving them full ownership of meaningful, high impact projects from day one. As a BA, you will get the chance to work directly with and be mentored by top-level management on key initiatives that will shape the strategic direction of the company, allowing you to make real contributions right from the start and developing you into a future leader of Billease. Applications are open year-round.
About BilleaseBillease is a leading fintech startup in the Philippines revolutionizing consumer lending in the country. As a pioneer in the buy-now-pay-later space, we offer innovative solutions for both customers and merchants. Our credit business has become a top-tier competitor in the Philippine market, partnering with over 10,000 merchants and serving over 3 million customers. Our vision is to create financially inclusive products that not only meet but exceed consumer expectations, leveraging cutting-edge software and AI.
What does a Business Analyst Do?Takes end to end ownership of cross-functional projects that drive tangible resultsManages key stakeholders inside and outside the companyCollaborates with top management to shape the company's strategic directionReceives one-on-one mentorship from C-suite level management
The Ideal CandidateGraduating at the top of your class from a course in a related field (Management Engineering)Proficient in interpersonal communication, adept at stakeholder management. Thrives on creative problem-solving, with a passion for innovation. Strong analytical skills, comfortable with quantitative data. A collaborative team player, capable of managing multiple stakeholders.
About BilleaseBillease is the leading buy now, pay later (BNPL) platform in the Philippines. Were building financial products that are simple, fair, and useful for millions of customers. Our design team is small but punches above its weight, we work fast, test constantly, and care about outcomes more than pretty decks.
The RoleWere looking for a Full-Stack Product Designer, someone who can take a customer journey from messy problem to polished, shippable design. You'll cover the full stack:UX mapping flows, fixing friction points, creating clarity in complex journeysUI hands-on in Figma, setting strong visual direction, keeping consistency across screensSystems thinking building design frameworks that scale across productsDelivery working side-by-side with product managers, engineers, and marketers to make sure what ships is what you designedYou wont just be pushing pixels. You'll be in customer interviews, in data dashboards, in design reviews, and in production releases.
What you'll doOwn design for end-to-end journeys (e.g., wallet loan, mobile load, shopping integration)Translate customer and business needs into simple, elegant solutionsCreate wireframes, prototypes, and final UI in Figma and ensure they get built rightPartner with product, UX research, and lifecycle to align design with real customer behaviorMaintain and evolve our design system for speed and consistencyBalance speed with craft knowing when to ship scrappy and when to polishWhat were looking for5+ years in product design, ideally at consumer tech, fintech, or e-commerce companiesStrong portfolio showing end-to-end ownership (flows, UX decisions, UI craft)Comfort jumping between high-level strategy and detailed design workSkilled in Figma (components, auto-layout, prototyping)Basic knowledge of usability testing and data-driven iterationGreat communicator - clear, straightforward, no fluffHungry to learn, humble to feedback, biased to actionNice to haveExperience in top fintech organizations, preferably on emerging marketsMotion/interaction design skills (for smoother app experience)Understanding of front-end implementation (so you can speak engineer)Why BilleaseImpact: your work will shape the daily financial lives of millionsSpeed: we move fast, test, and iterate no endless approvalsTeam: small, sharp, and direct. No politics, just outcomesGrowth: space to own big pieces of the product and grow with them
About UsBillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.Discover more about us here: https://billease.ph/about-usThe JobWe are seeking a dynamic and results-driven Account Manager to join our team. The Account Manager will play a key role in managing and nurturing relationships with our merchant partners, ensuring they maximize the value of Billease's services. This role is perfect for a proactive individual who enjoys problem-solving, developing strategies, and driving growth for both our merchants and Billease.
Key Responsibilities:Merchant Relationship Management: Serve as the primary point of contact for merchant partners, building strong relationships to ensure their satisfaction and success with Billeases services.Performance Monitoring: Analyze and monitor merchant performance, providing insights and recommendations to optimize the use of Billeases payment solutions.Sales Growth: Identify new business opportunities within the existing portfolio to drive revenue growth for both Billease and our merchants.Issue Resolution: Address and resolve any client concerns or operational challenges in a timely and professional manner, working closely with internal teams to provide solutions.Product Knowledge: Stay up to date on Billeases products, services, and updates, effectively communicating these to merchant partners to ensure full utilization of the platform.Onboarding: Guide new merchants through the onboarding process, ensuring they have a smooth and seamless experience as they integrate Billeases payment options into their systems.Collaboration: Work cross-functionally with teams such as Marketing, Operations, and Product to ensure the success of merchants and to relay feedback that can drive product development.Reporting: Prepare and present performance reports to both internal and external stakeholders, ensuring transparency in the partnerships progress.
The Ideal CandidateBachelors degree in Business, Marketing, or related field.Proven experience (3+ years) in account management, client success, or sales within the fintech, e-commerce, or financial services sectors.Strong understanding of e-commerce and digital payment solutions.Excellent communication and interpersonal skills, with the ability to build lasting client relationships.Analytical mindset with the ability to interpret data and provide actionable insights.Ability to work independently and within a team to meet deadlines and manage multiple accounts simultaneously.Proficient in CRM software and Microsoft Office Suite.Location: Cebu / Bohol / CDO / Davao
The OfferCompetitive salary and performance-based incentives.Health and wellness benefits.Opportunities for professional development and career growth.A dynamic and collaborative work environment in a rapidly growing fintech company.
About UsBillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.
Discover more about us here: https://billease.ph/about-us
Job Summary:The Sales Field Risk/Fraud Officer is responsible for identifying, investigating, and mitigating risks and fraudulent activities within the assigned sales area. This role ensures that field operations and sales activities comply with company standards and risk management protocols. The officer will work closely with the Sales, Merchant Fraud, and Compliance teams to proactively prevent fraud, protect company assets, and maintain the integrity of sales operations.
Note: This is a field-based role in ILOCOS - LA UNION - NUEVA ECIJA - TARLAC - MUNTINLUPA - CDO CAGAYAN DE ORO. The position requires frequent on-site visits to stores, merchants, sales associates, and customer residences or areas as part of investigations and verification processes.
Key Responsibilities:Risk Investigation and AnalysisInvestigate the causes and reasons for high-risk incidents or transactions within the assigned area.Analyze patterns or trends that may indicate potential fraud or operational lapses.Conduct on-ground validation and area checks for high-risk customers, merchants, or sales associates.Fraud Investigation and VerificationConduct fraud investigations for reported or identified suspicious cases involving sales associates, merchants, or customers.Perform customer, barangay, and area verification visits for suspected fraudulent applications or activities.Coordinate with barangay officials or local authorities when necessary for information validation.Risk Mitigation and PreventionIdentify and recommend corrective actions for risk mitigation and fraud prevention.Collaborate with the Merchant Fraud Team in investigating fraud alerts or red flags raised from system monitoring.Partner with Sales Field Trainers and Area Managers to implement field-level corrective measures.Participate in mentoring or re-training Sales Associates on compliance and ethical selling practices.Conduct random spot checks or field audits to ensure adherence to sales and operational standards.Reporting and DocumentationPrepare comprehensive investigation reports with findings, conclusions, and recommendations.Maintain accurate and confidential records of investigations and supporting evidence.Provide timely reports on identified fraud cases and high-risk areas to management and concerned departments.Collaboration and CommunicationPartner with Sales leadership to strengthen fraud prevention awareness across field teams.Share findings and insights to enhance company-wide risk mitigation efforts.Assist in conducting fraud awareness sessions, refresher training, or case study discussions.Continuous ImprovementRecommend process improvements to reduce risk exposure and improve fraud detection.Stay updated on emerging fraud schemes, trends, and industry best practices.
Qualifications:Bachelors Degree in Criminology, Business Administration, Risk Management, or related field.Ideally with 2 years of experience in fraud investigation, field audit, risk management, or sales operations.Background in financial services, lending, or fintech is an advantage.Strong investigative, analytical, and documentation skills.Excellent communication and interpersonal abilities.Must be willing to travel and perform extensive fieldwork including store visits, customer residence checks, and area validation.High level of integrity, confidentiality, and sound judgment.Proficiency in report writing.
