Esusu: Building Credit Access for All
Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.
As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.
Our impact speaks volumes:$50 billion in credit activity facilitated5 million+ rental units in our networkTrusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers
Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu.
The Challenge:
We are seeking a Sales Support Specialist to join our Revenue Operations Team. This individual will work closely with Account Executives and Account Managers to drive team efficiencies and close more revenue. They will offer support to their book of business on the administrative side by: supporting client communications, assisting with day-to-day operations for reps, and assisting with reporting for the Office of the CEO.
What will you help deliver:
1. Sales Process & Deal SupportEnsure open opportunities in Salesforce are accurate, complete, and compliant with system and contract requirements prior to deal closure.Monitor and respond to incoming requests from Sales via email and Slack, providing timely and accurate assistance.Coordinate with Finance, Legal, Product, and Revenue Leaders to confirm alignment before deal activation.
2. Revenue Operations Support & Case ManagementOwn and maintain the Internal Case Board, ensuring revenue-impacting cases are resolved accurately, within SLA, and according to defined SOPs.Support audits, client offboarding, revenue validation, and other initiatives that influence billing, collections, or revenue recognition.Develop, maintain, and improve project management workflows and SOPs to enhance operational consistency.
3. Lead & Open Forecast ManagementOwn lead quality and open-deal accuracy across Salesforce to maintain a clean, high-integrity pipeline.Ensure all leads and opportunities have complete, compliant, and up-to-date data for proper routing, follow-up, and deal progression.Validate prospect and client eligibility across multiple sources and maintain a centralized tracking source for Revenue, Finance, and cross-functional partners.
4. Reporting & External Partner CoordinationPrepare and send standardized reports to external partners, ensuring completeness, accuracy, and on-time delivery.Collaborate with Data Science and the Office of the CEO to produce quarterly reporting lists and presentations for partner reviews.Support invoicing and payment processes for Esusu services delivered to partners.
5. Support the Revenue Team with outreach via Apollo and LinkedIn by:Designing and sending monthly communications related to Esusu’s offerings and external partnerships. Supporting the team in maximizing use of procured revenue tools.Coordinating with Marketing, Product, and Enablement to distribute key updates and battlecards to Sales, identifying trends and recommending refreshers or training.
Qualifications:
Bachelor’s Degree or at least 2 years of experience with Sales Operations or a Revenue TeamExperience with Salesforce Sales Cloud, B2B Automation Tools, LinkedIn Sales Navigator, and any other Revenue Facing AI Tools. Admin Experience with Salesforce is good to have. Experience with Large Data Management and Data analysis via SpreadsheetSelf-starter with strong analytical and problem-solving skills, with the ability to translate strategy into specific execution plans and prioritiesComfortable building relationships and communicating with different stakeholdersStrong sense of urgency, organization, and time management skills to work on multiple prioritiesCurious, detail-oriented, independent, rigorous, and proactive kind of a personTeam player ready to pitch in and help when needed. Ability to work independently, as well as on a team, and be a self-starter.
Competitive Benefits That Support You
At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally. For our Philippines-based team members, we partner with an Employer of Record (EOR), a third-party organization that manages payroll, taxes, and compliance on our behalf.
💵Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).🌴Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).🩺Premium Health Coverage – Comprehensive HMO via iCare🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay💻 Work Tools Provided – Laptop and essential work equipment included🫱🏾 🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
© Esusu Inc. All rights reserved. Esusu, Inc. is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
Esusu: Building Credit Access for AllYour financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.
As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.
Our impact speaks volumes:$50 billion in credit activity facilitated5 million+ rental units in our networkTrusted partnerships with leading real estate companies, government entities, fintechs, banks, and employersThrough our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone.
Unlock Tomorrow with Esusu.
The Challenge:As a Marketing Generalist at Esusu, you will play a hands-on role in turning our mission and products into clear, consistent stories that reach the right people at the right time. You’ll support a lean, high-impact marketing team by filling critical execution gaps across campaigns, content, and operations—especially as we expand our footprint across renters, real estate partners, and financial institutions. This role matters now because Esusu is scaling rapidly, and we need someone who can keep projects moving, connect the dots between channels, and ensure our brand shows up with clarity and rigor in every market we touch.
What will you help deliver:You will support campaign execution support across email, social, website, and paid channels—from brief to launch to reporting—ensuring campaigns ship on time and on brand.You will own day-to-day marketing operations such as updating website content, coordinating asset requests, managing basic list pulls, assisting our Lifecycle Marketing and Marketing Ops managers, and keeping project trackers up to date.Clear, concise marketing materials such as one-pagers, landing pages, nurture emails, and social copy tailored to renter, partner, and B2B audiences.Partner and event support, including coordinating deliverables (logos, copy, assets), tracking timelines, and helping measure basic ROI on key initiatives.Collaboration with cross-functional teams (Sales, Account Management, Product, and Design) to gather inputs, route approvals, and ensure stakeholders have what they need.You will prepare basic performance reporting on key campaigns and channels, helping the team understand what’s working and where to optimize next, ensuring reports are up-to-date and well-organized, and helping flag any potential issues as they arise.
Qualifications:Expertise with tools like HubSpot, Webflow, Braze, Figma, or similar platforms.2–4 years of experience in marketing, communications, or a related field, ideally in B2B, fintech, SaaS, or mission-driven organizations.Hands-on experience executing campaigns or projects across at least two channels (for example: email, social, website, ads, or events).Strong writing and editing skills with an ability to translate complex ideas into clear, compelling, and error-free copy.Comfortable working with marketing tools (e.g., email/lifecycle platforms, CMS/website editors, project management tools, and basic analytics dashboards); experience adapting quickly to new tools.Highly organized and detail-oriented, with a track record of managing multiple projects, deadlines, and stakeholders in a fast-paced environment.Proactive, resourceful, and comfortable with ambiguity—you can move work forward with limited direction and know when to ask for help.Alignment with Esusu’s mission and a genuine interest in financial inclusion, technology, and impact-driven work.
Nice to have:Experience working with global or distributed teams, including collaborating across time zones.Background supporting both B2B and consumer-facing marketing efforts.
Above and Beyond:You’ve worked in a small or startup marketing team where you wore multiple hats and helped build or refine processes from the ground up.You bring light project management superpowers—creating checklists, timelines, and simple systems that help everyone stay on track.You’re comfortable digging into data (e.g., basic dashboards, spreadsheets) to answer simple performance questions and propose next steps.You have experience in financial services, credit-building, housing, or related impact sectors and can quickly connect Esusu’s products to the real problems our audiences face.You contribute positively to team culture—offering thoughtful feedback, documenting what you learn, and helping others move faster and smarter.
Competitive Benefits That Support YouAt Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally. For our Philippines-based team members, we partner with an Employer of Record (EOR), a third-party organization that manages payroll, taxes, and compliance on our behalf.
💵Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).🌴Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).🩺Premium Health Coverage – Comprehensive HMO via iCare🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay💻 Work Tools Provided – Laptop and essential work equipment included🫱🏾 🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
© Esusu Inc. All rights reserved, Esusu is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
Esusu: Building Credit Access for AllYour financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.
As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.
Our impact speaks volumes:$50 billion in credit activity facilitated5 million+ rental units in our networkTrusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers
Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone.
Unlock Tomorrow with Esusu.
The Challenge:The IT Manager supports the VP of IT and Security by leading Esusu’s day-to-day IT operations, ensuring that our people, devices, and core business applications are secure, reliable, and well-supported. This role executes the IT roadmap defined with the VP, owning IT service delivery, endpoint and identity management, vendor management (including Digiss and other managed service providers), and partnering closely with Information Security, Risk, Engineering, and Operations to support Esusu’s compliance and growth objectives (SOC 2, ISO 27001, and related frameworks).
What will you help deliver:Strategy & Leadership● Execute and maintain the IT roadmap and operating plan defined in partnership with the VP of IT and Security, ensuring alignment with Esusu’s business, security, and compliance objectives.● Responsible for Systems integrations and configuration of all applications, and support all operational IT tasks across teams● Build and lead a high-performing IT operations team, including IT Operations Specialists (e.g., Abegail) and external partners (e.g., Digiss).
● Establish and track IT KPIs (service levels, asset coverage, incident volume, time-to-resolution, etc.).● Serve as the operational IT point of contact for senior leadership, People & Culture, Finance, and department heads, with the VP of IT and Security as the primary executive point of contact for Esusu.
IT Operations & Service Delivery● Own end-user computing: device lifecycle (procurement, imaging, deployment, inventory, recovery), MDM/EDR configuration, and standard baselines.● Oversee service desk processes (incident, request, problem, change), ensuring timely, high-quality support for a global, remote workforce.● Administer and standardize core SaaS platforms (e.g., Okta, Google Workspace, Slack, Atlassian, Zoom, HRIS, financial systems), working with system owners on access and configuration.● Maintain and continuously improve IT runbooks, SOPs, and knowledge base content.
Security & Compliance Partnership● Partner with the VP of IT & Security and Information Security to operationalize security controls across IT (MDM, DLP, endpoint hardening, vulnerability remediation, least privilege, etc.).● Ensure IT processes support SOC 2, ISO 27001, and other regulatory/compliance requirements, including evidence generation and control execution.● Lead or support access management processes: provisioning/deprovisioning, role-based access definitions, periodic access reviews, and break-glass access procedures.● Ensure IT alignment with BCP/DR plans and support execution during incidents (e.g., device loss, outages, workspace disruptions).
Vendor & Partner Management● Own day-to-day IT relationship with Digiss and other IT vendors (hardware, MDM, EDR, collaboration tools, MSPs, etc.).● Define and monitor SLAs and escalation paths for IT vendors; lead quarterly business reviews as needed.
Governance, Risk & Controls● Implement and maintain IT governance practices: change management, configuration management, asset management, and standard builds.● Support risk assessments and remediation plans for IT systems, including tracking and driving closure of findings from internal/external audits and penetration tests.● Own or co-own IT-related policies and standards (e.g., Device, Access Management, Acceptable Use, Collaboration Tools), in partnership with Information Security and Risk.
Qualifications:● 5+ years of progressive experience in IT operations and/or infrastructure in a high-growth, cloud-native environment.● 3+ years of people leadership experience managing IT teams and/or MSPs.● Demonstrated ownership of IT service delivery for a distributed or remote-first workforce.● Hands-on experience with modern SaaS-first IT stacks, such as:○ Identity & SSO○ Collaboration○ Endpoint management: MDM, EDR, patching tools○ Ticketing/ITSM systems● Strong understanding of security and compliance frameworks (SOC 2, ISO 27001, NIST-aligned controls) and how IT processes support them.● Proven ability to manage vendors/MSPs, negotiate SLAs, and hold partners accountable.● Excellent communication skills; able to translate technical constraints into clear options and trade-offs for non-technical stakeholders.
Above and Beyond:● Experience in fintech, SaaS, or other regulated industries with sensitive data.● Prior involvement in achieving or maintaining SOC 2 / ISO 27001 certifications.● Experience supporting Security, Risk, and Compliance programs (e.g., access reviews, vulnerability management, incident response, BCP/DR).● Mix of hands-on technical depth and strategic planning capability.
Competitive Benefits That Support YouAt Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally. For our Philippines-based team members, we partner with an Employer of Record (EOR), a third-party organization that manages payroll, taxes, and compliance on our behalf.
💵Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).🌴Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).🩺Premium Health Coverage – Comprehensive HMO via iCare🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay💻 Work Tools Provided – Laptop and essential work equipment included 🫱🏾 🫲🏽In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
© Esusu Inc. All rights reserved, Esusu is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
