• N

    Area Sales Manager  

    - Iloilo

    QUALIFICATIONS:Graduate of any B. S. Engineering, Management, Or Marketing course.At least three (3) to five (5) years managerial experience in marketing/brand or sales environmentMust have a proven sales track record and manage a particular district/region handling similar sales team set-up. Experience in using sales APPs whether internal or external.Must be Iloilo-based
    JOB SUMMARY:
    The Area Sales Manager shall be responsible for the overall management of his team towards the maximum achievement of sales targets. He/she is also responsible for implementing sales strategies including trade sales promotional programs, monitoring call frequency and coverage to increase the number of buying accounts, identifying new markets to improve product sell-outs from trade channels, and supporting new product sell-outs.

  • I

    Real Time Analyst  

    - Iloilo

    EDUCATIONAL QUALIFICATIONSUndergraduate in college is accepted
    RELEVANT EXPERIENCEWith 1-year experience as a Real Time Analyst in a BPO setupGood spoken & written English communications skillComputer proficient and can navigate the computer with minimum-to-zero supervisionSkills in Excel is a must
    Key Responsibilities and Duties
    Monitors real-time ACD work state of agents, schedule and break adherences, and agents exceeding thresholds.Ensure staffing and service levels are within acceptable range.Conducts analyses and recommends solutions to real-time performance issues with the Operations Management Team.Approves discretionary activities to increase occupancy and take advantage of high availability.Increases staffing level during IRROPS or high call volume.Administration of intraday schedule changes.Ensure all required WFM data is tracked and trended on a continuous basis.Delivers regular and ad-hoc reports on time as requested by the internal and external clients.Communicates identified risks to Operations Leadership, Management, Technology Team, and client counterparts including outages and system issues.Performs other duties and assignments as directed.
    FUNCTIONAL COMPETENCIESAbility to learn and apply proceduresAdaptabilityCommunication / Customer ServiceStress ToleranceWork Commitment / MotivationProblem Solving AbilityAnalytical and Methodical AbilitiesWilling to work in IloiloWilling to work full on site, on shifting schedules

  • C

    WFM Business Partner  

    - Iloilo

    About the Role

    As a WFM Business Partner you align workforce management strategies with overall business objectives. You serve as an advisor and liaison between the workforce management function supporting a medium sized account or a group of small accounts and other business units or clients.

    Responsibilities

    Oversee a medium size account or a group of small accounts, acting as a primary point of contact for internal stakeholders or external clientsWork closely with clients or internal stakeholders to understand business needs and ensure that the workforce management approach meets and exceeds their expectations for delivery and qualityEnsure proper resource allocation and cost management across the designated accountsOptimize WFM performance for the designated accounts by continuously addressing opportunities, enhancing processes, and mentoring the team on processes and technical skillsResolve process bottlenecks and remove obstacles in collaboration with other WFM or other functional teamsProvide functional leadership to Resource Planners, Schedulers and Real Time Analysts
    Qualifications

    Bachelor’s degree in business, management, or a related field (or equivalent experience); advanced degrees preferredCertification/s requiredThomas PPA (Behavioral): Match is scored from 1 to 5 stars. A minimum of 3 stars is generally considered acceptable. Operations defines the exact fit % threshold for each role.Thomas GIA (Cognitive): Scores compared against ideal percentile ranges for the role. Gaps are reviewed to determine if they are critical or trainable.
    Required Skills

    5+ years of progressive experience in Workforce ManagementIn-depth knowledge of WFM processes and best practicesAbility to lead others to solve complex problems, using sophisticated analytical thought to exercise judgment and identify innovative solutionsStrong stakeholder/ client management skillsKnowledge of resource/ budget creations and execution
    Preferred Skills

    Relationship management: The "business partner" title is key. Look for candidates who can demonstrate strong relationship-building skills and a consultative approach. They should be able to talk about their relationships with clients and stakeholders.Advisory skills: Ask for a specific example of a time they acted as an advisor, not just an executor. How did they use their expertise to influence a decision or solve a business problem for a client?WFM Expertise: They need in-depth knowledge to be a credible advisor. Ask them to explain how they would optimize WFM performance.Problem solving: Look for examples of how they’ve resolved a process bottleneck. They should be able to describe the root cause analysis and the solution they implemented.Budget awareness: Probe their understanding of how WFM decisions impact the budget. They should be able to speak to resource allocation and cost management.

  • T

    Infection Control Nurse  

    - Iloilo

    The Medical City Iloilo is seeking a qualified Infection Control Nurse who will play a pivotal role in preventing and controlling healthcare-associated infections within the hospital. This position is designed to ensure the implementation of effective infection prevention strategies, safeguarding patients, staff, and visitors while supporting the institution’s commitment to clinical excellence and patient-centered care.
    What’s the Role All About?Job responsibilities include, but are not limited to:Implement and monitor infection prevention and control programs in accordance with hospital policies and regulatory standards.Conduct surveillance of healthcare-associated infections (HAIs) and analyze data to identify trends and risks.Educate healthcare workers on infection control practices, including hand hygiene, proper PPE use, and isolation protocols.Perform regular infection control audits and inspections across hospital departments.Investigate and report infection outbreaks, and recommend appropriate control measures.Collaborate with clinical teams to ensure adherence to infection prevention protocols.Develop and update infection control policies, guidelines, and procedures.Ensure compliance with local and national infection control standards and regulations.Maintain accurate documentation and prepare reports related to infection control activities.Participate in quality improvement initiatives to enhance patient safety and infection control practices.Who Are We Looking For?An effective Infection Control Nurse must possess the following qualities and skills:Values-Driven Behaviors Demonstrates integrity, accountability, collaboration, and excellence in promoting a safe healthcare environment.Infection Control Expertise Strong knowledge of infection prevention, surveillance, and control practices in a hospital setting.Critical Thinking & Analytical Skills Able to assess infection risks and implement appropriate interventions.Professionalism & Education Effectively educates and influences healthcare staff on best practices in infection control.Collaboration & Communication Works efficiently with multidisciplinary teams to ensure compliance and patient safety.Qualifications:Must be a Registered Nurse recognized by the Professional Regulation Commission (PRC).Preferably with at least two (2) years of hospital experience, ideally in infection control, clinical nursing, or related areas.Training or certification in Infection Prevention and Control is an advantage.Strong knowledge of infection control standards, protocols, and hospital practices.Proficient in documentation, reporting, and MS Office applications.Willing to work in a dynamic hospital environment dedicated to safety and quality care.Join our team and help ensure a safe and infection-free environment for every patient, every staff member, and every visitor.

  • C

    Responsible for providing the company with accurate and timely controls of general ledger account reconciliation's and the preparation of journal entries. Primary duties may include, but are not limited to:Assists with monthly, quarterly, annual and ad-hoc financial reporting and analysis. Prepares accounting report schedules, monthly journal entries and account reconciliations. Reviews and verifies accuracy of journal entries and accounting classifications assigned to various records. Coordinates accounting matters with other departments, locations and divisions. Requires a BS/BA; or any combination of education and experience, which would provide an equivalent background. BS/BA in Accounting or Finance preferred. 3 years directly related experience preferred.

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    Recruitment Supervisor  

    - Iloilo

    We are seeking an experienced Corporate Recruiting Supervisor to manage the complete hiring lifecycle, from identifying staffing needs and sourcing candidates to successfully closing hires. This role is crucial for attracting, hiring, and retaining top talent that contributes to our company's growth and enhances our employer brand.
    Key Responsibilities:Strategically partner with hiring managers to define recruitment needs and develop hiring strategies.Manage and execute the full-cycle recruitment process, including creating and publishing compelling job advertisements.Proactively source, interview, and engage talent through various channels and oversee hiring events.Utilize Applicant Tracking Systems (ATS), Customer Relationship Management (CRM) software, and resume parsers to optimize and streamline recruitment operations.Analyze and refine talent acquisition procedures to improve candidate sourcing effectiveness.Establish clear hiring goals and track critical recruitment Key Performance Indicators (KPIs), such as time-to-fill and compliance metrics.Maintain continuous and positive communication with candidates to ensure a strong employer reputation.
    Required Skills and Qualifications:Bachelor's degree in a relevant field (e.g., Business, Human Resources Management, Business Administration).A minimum of two (2) years of proven experience in Talent Acquisition on a supervisory level.Demonstrated competency and experience in full-cycle recruiting is mandatory.Familiarity with Applicant Tracking Systems (ATS), with experience in Workday or similar platforms being beneficial.Willingness and amenability to work on a shifting or mid-shift schedule.Experience in corporate sector recruiting is preferred.

  • S

    The RoleAs a Sales Officer, you are responsible for generating the target revenue by offering or delivering the financial services or products to the MSME customers either thru sourcing of own leads and/or working with brokers accredited by Business Banking and Home Loans and agents accredited by SBF. The role requires organizing visibility of all touchpoints, closely engaging the brokers to maximize their referrals, and tracking their production in line with the Bank’s reward system for Brokers in general. The responsibility also includes giving BetterBanking quality of service to the Brokers’ clients for opportunities to expand relationships sans the Broker involvement.
    How you'll contributeSells the Bank’s MSME products thru the different broker groups within the Bank to meet monthly sales targets. Ensures proper execution, pre-screening/KYC, and closing of transactions for the brokers’ clients. Implements marketing programs, showcases, sales blitzes, and other campaigns. Leads the cadence for the Broker Awarding events and ensures the Business Banking Support Team tracks the production of the Brokers for the rewards.Gives regular updates to partners as to their performance, new product offers, promotions, policies, processes, and turnaround time.Conducts product training, orientation, or refreshers to the brokers. These include the conduct of MSME education or financial literacy seminars. Conducts sales calls on own leads or broker leadsPerforms the regulatory AMLA/Beneficial Ownership due diligence on corporate accounts referred by Brokers who are not yet SBC depositors. Applicable to loan amounts P5M and above.Looks out for own training needs to further enhance product knowledge and skills and aptitude in customer service and handling of difficult situations and rejections
    What we’re looking forWith minimum of 1 year experience in Sales and LendingWilling to do field work to meet clients Bachelor’s Degree in any field
    About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
    Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”Start your BetterBanking career with us today.

  • B

    Looking to glow up your career? You've come to the right place!
    As a BDO Life Financial Advisor, you get the opportunity to level up your skills, expand your network, and make a difference in people's lives. What's more, as you help others protect their dreams, you get to make your own happen - unlimited variable pay, travel opportunities and rewards are just some of the exciting possibilities you can look forward to when you join our growing Bancassurance Sales Team.
    Your role:
    Provide financial planning services to BDO clients through BDO Life's insurance products.
    Your must-haves:
    A Bachelor's degree in any courseAt least one year experience in sales/marketing or customer service-related fields (hotel, food & beverage, BPO, airlines, telecommunications, etc.), is an advantageA positive auraAbility to express your thoughts effectively and efficientlyA deep sense of empathy towards others ("malasakit")Strong motivation to improve your family's lifestyle
    You can look forward to:
    On-the-job training and developmentLearning programs in areas of financial planning, leadership, communication & presentation, customer service and so much more, to help you reach your full potentialUnlimited variable pay (the harder you work, the more you are rewarded)Recognition, exclusive events, and gifts for your milestones
    It's time for a glow up! Click the inEasy Apply button to submit your resume or join any of our Career Day events to learn more. Follow BDO Unibank's LinkedIn page to stay updated on BDO Life Career Day events happening near you.
    Take note that BDO will NEVER ask candidates for payment at any part of the recruitment process, or processing of their job application.

  • R

    Join us and enjoy benefits designed to help you thrive:Flexible hybrid work setup (1-2 days/month onsite reporting)IT Equipment providedHMO coverage starting from Day 1 for you and FOUR FREE dependentsAttractive retirement package with company matchingLife and Accident Insurance starting Day 124 Annual PTOs, additional 6 once you reach your 5th year with usCompetitive benefits with annual merit increase and incentivesContinuous improvement for our employees (workshops, certification programs, learning sessions, etc.)
    Work Arrangement:Set-Up: Hybrid (1x/month onsite reporting)Location: Mandurriao, IloiloSchedule: 4:00PM - 12:00MN
    Key AccountabilitiesDemonstrated ability and experience in leading software development teamsInteract with other technical personnel or team members to finalize requirements.Design and develop efficient automation solutions for team processes.Write and review portions of detailed specifications for the development of system components of moderate complexity.Work closely with other developers and operations members to understand moderately complex product requirements and translate them into software designs.Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-makingStrong communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums.Successfully implement development processes, coding best practices, and code reviews.Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.Resolve technical issues as necessary.A good team playerAll other duties as assigned
    QUALIFICATIONS:Education: Bachelor’s degree in computer science or Related MajorMinimum 5+ years of experience in software development 2-3 years of development experience and solid background in programming, must have experience in RPA automation preferably in Python.Strong Experience working with databases (RDBMS/MySQL)Experience in Front End DevelopmentAbility to interface competently with other technical personnel or team members to finalize requirements.Knowledge of industry-wide technology trends and best practicesSolid understanding of object-oriented programming.Ability to design and work with complex data models.Experience using applicable tool sets (Eclipse, GIT, Postman, JIRA, Confluence, etc.)Advanced knowledge of software development methodologies (Agile, etc).Knowledge of test-driven development.Ability to write and review portions of detailed specifications for the development of complex system components.Ability to complete complex bug fixes and being able to investigate and support complex production issues.Good oral and written communications skills.Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

  • C

    Client Success Manager  

    - Iloilo

    Callbox has been a leader in B2B lead generation for over 20 years, helping businesses achieve sustainable growth. We connect clients with qualified leads through various channels, providing the tools to convert those leads into sales and boost overall revenue. Quality is our focus. With 1.3M+ delivered leads and 20k+ successful programs, we cultivate connections that convert, not just generate leads. Our multilingual support (15+ languages) breaks down barriers, reaching wider audiences. Founded in 2004, Callbox is the world's largest provider of outsourced B2B marketing and sales support, leveraging human and AI-powered strategies to help clients close more deals.
    As a Client Success Manager you will be pivotal in overseeing team performance, enhancing efficiency, and steering program success. Your position is integral in fostering strategic client relationships and building trust across the organization, contributing to our dynamic business growth.
    Scope of ResponsibilitiesCultivate and maintain strong relationships (ensuring Callbox is a trusted partner) with clients, ranging from key stakeholders to C-level executives.Serve as the primary liaison for clients, closely collaborating with internal and external stakeholders to drive successful campaign implementation and demonstrate service value.Be the voice of the client within Callbox, addressing needs and advocating for client interests.Manage client communications and operations, including setting up and leading both personal and group meetings (virtual and in-person) to maximize engagement and uncover new opportunities.Incorporate regular, in-depth performance reporting to clients, offering insights and actionable recommendations based on program data.Ensure diligent alignment with and achievement of client-specific Key Performance Indicators (KPIs), adapting strategies as necessary to meet these targets within the agreed timeframes.Monitor and manage client accounts using CRM tools like HubSpot, tracking key performance indicators and client engagement metrics.Engage in client acquisition activities, including delivering sales presentations, nurturing leads, and closing deals, aimed at broadening our client network and advancing business development.Participate actively in product development discussions, roadmap planning, and execution, ensuring that client feedback is integrated into Callbox's offerings.Focus on minimizing client attrition by employing strategic renewal tactics and addressing potential concerns proactively to ensure continued client engagement and satisfaction.Perform other tasks as directed by supervisors or the CEO.
    QualificationsMinimum 2 years of experience in managing mid-size to enterprise accounts, focusing on handling global companies in regions such as the US and EU.Minimum 2 years of experience in online sales, with a demonstrated ability to develop leads and close deals in a digital environmentProven track record in onboarding, managing, and retaining clients, reflecting a high rate of client satisfaction and account renewal.Proficient in navigating complex client environments, addressing challenges, and aligning our solutions with client needs.Proficient in negotiation and communication, leveraging expertise in relevant sales technologies to close deals.Strong ability to work both independently and collaboratively in a dynamic, fast-paced environment.Exceptional communication and storytelling skills, capable of engaging with key decision-makers and C-level executives.Technical background in B2B lead generation and sales processes is desirable.Prior sales or marketing experience in a client-facing role is an advantage.

  • I

    Do you love talking to people and turning challenges into great customer experiences? We’re looking for someone who enjoys helping customers and can transform inquiries into positive interactions. If you’re proactive, friendly, and solution‑oriented, this role is for you!✨ ResponsibilitiesCommunicate with customers through phone, email, and chatProvide clear and accurate information about products, pricing, and availabilityCollaborate with internal teams to ensure customer needs are metPerform accurate data entry across various platforms✔️ QualificationsAt least 1–3 years of relevant work experienceExcellent phone etiquette, communication, and interpersonal skillsStrong verbal and written English communicationAbility to multi‑task, stay organized, and prioritize effectively

  • i

    Human Resources Generalist  

    - Iloilo

    Job Summary: Provides support in all functional areas of Human Resources including compensation, benefits, employee relations, employment and training.
    Responsibilities: Maintains and delivers Human Resources policies, procedures and programs. Communicates and interprets policies and procedures. Identifies employee relations issues and takes action to address and resolve those issues. Coordinates the administration of mandated and company sponsored benefit programs.Analyzes wages and salaries and prepares job descriptions.Coordinates approval process for and advertising of open positions. Interviews prospective employees, checks references, makes job offers and conducts orientations. Assists management team in the analysis and identification of special training needs. Maintains and processes forms and records related to employment, benefits claims, etc. and prepares related reports.Performs other duties as assigned.
    Skills Requirements: 1-2 years of experience in HR or a related area. Working knowledge of local employment legislation.
    Education Requirements: Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Human Resources, Business Administration or related field preferred.
    Physical Requirements: Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.

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    Administrative Analyst  

    - Iloilo

    Overview: Provides comprehensive administrative support to the account by coordinating with internal departments such as Customer Experience, Learning Services, Human Resources, and Workforce. Ensures timely resolution of administrative concerns and inquiries through accurate collection and communication of information between relevant units. Supports Operations Management in implementing account initiatives by addressing administrative requirements and ensuring accountability. Additionally, assists all associates within the account with their administrative needs to promote efficient operations and effective information flow.Coordinates with Operations Management to address the administrative needs and goals of the account.Provides comprehensive administrative support to ensure optimal performance and service levels, including monitoring metrics such as attendance and attrition.Updates and organizes program files, consolidates team reports, and generates account performance reports.Maintains and organizes internal reports for easy access.Manages the account’s communication and bulletin boards, posting updates such as incentive winners, exemplary performers, promotions, and new hires.Serves as the primary HR representative for the account, coordinating with HR departments (e.g., Compensation and Benefits, Employee Relations, Recruitment) on employee-related concerns, disputes, and hearings.Secures confidential records, transmits important documents, and submits HR-related inquiries, disputes, and grievances for prompt resolution.Provides updates and information on upcoming account events.Attends regular HR meetings to gather and disseminate important updates to the account.Collaborates with other Program Coordinators to share information and address common account concerns.Updates performance bonus data and templates by gathering information from the intranet to ensure real-time visibility of account and individual performance metrics.Assists Team Leaders in compiling team and individual performance metrics.Ensures the availability of office supplies and materials by monitoring inventory, forecasting needs, and processing requisitions.Supports floor operations and queue management by monitoring call volumes and coordinating with WFM and Command Center teams to improve productivity and service levels.Coordinates with Workforce personnel on schedule changes, attendance, attrition, and leave utilization, ensuring all related documentation and databases are updated.Assists in Customer Experience and Learning Services initiatives by coordinating with relevant departments to secure necessary resources such as equipment and room reservations.
    Required skills + qualities (Technical skills):Bachelor’s degree in any fieldAt least one year (1) call center experience specializing in Admin Executive, Data Analyst and / or Marketing and Sales roles.Google Workspace (Docs, Sheets, Drive): For file sharing and collaboration.Basic Data Entry and Reporting: Ability to track and update attendance, metrics, and other records accurately.Email and Communication Tools: Comfortable using email and chat platforms for coordination.Workday or HR Systems (preferred): Basic familiarity with scheduling or HR tools is an advantage.File and Document Management: Able to organize and maintain digital and physical files.Internet and Intranet Navigation: Capable of updating internal pages or bulletin boards as needed.Required skills + qualities (Soft skills):Communication: Able to convey information clearly and professionally in writing and speech.Organization: Manages multiple tasks, files, and deadlines efficiently.Attention to Detail: Ensures accuracy in reports, documentation, and data entry.Teamwork: Works well with colleagues and supports different departments effectively.Problem-Solving: Handles issues or inquiries calmly and finds practical solutions.Time Management: Prioritizes tasks and meets deadlines in a fast-paced environment.Adaptability: Adjusts quickly to changing processes, priorities, or account needs.Confidentiality: Maintains discretion when handling sensitive employee or account information.Customer Service Orientation: Provides professional and helpful support to internal teams and associates.Proactive Attitude: Takes initiative in identifying and addressing administrative needs.

  • C

    Finance Specialist | Iloilo  

    - Iloilo

    We are seeking a highly detail-oriented General Finance Specialist III to supervise the day-to-day operations of the financial planning and management services division. This critical role involves budget management, client invoicing, and comprehensive reporting and analysis to ensure company spending is within the approved budget and that realistic service levels are provided to internal customers.
    Key ResponsibilitiesFinancial Planning & Analysis (FP&A): Assists in the budget and reforecast exercise by managing and updating budget templates to reflect the latest organizational and commercial structure, utilizing previous experience in Financial Planning and Analysis.Reporting: Generates all required reports, including weekly and monthly periodic reports for revenues and profitability, monthly EBITDA, and the Overtime Billed Report.Budgetary Oversight: Monitors the spending and hiring for assigned cost centers to ensure adherence to the plan.Stakeholder Support: Acts as the POC with regards to required reports and assists the FP&MS Manager in producing necessary analysis for stakeholders.Qualifications and SkillsEducation: Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma/Master's Degree, or a Professional License (Passed Board/Bar/Professional License Exam) in Finance, Accountancy, Banking, or an equivalent field.Experience: Preferably 1–4 year

  • C

    Job Summary:
    Responsible for all facilities management of the assigned site Primary duties may include but are not limited to:
    Ensures the physical infrastructure of the business is operational. Identifies areas for greater efficiency and cost-saving. May support other sites as needed. Oversees and coordinates all building systems (i.e. HVAC, mechanical, electrical, fire protection, etc.) and other facilities-related systems to support the business (i.e. structured cabling, furniture & fixtures reconfiguration, etc.). Manages operational and capital budgets and develops and monitors cost-efficient programs. Conducts reviews of all service providers. Ensure Emergency Preparedness for the sites and provide support for Business Continuity Planning (BCP). Hires, trains, coaches, counsels, and evaluates performance of direct reports.
    Qualifications:Bachelor’s degree in Electrical, Mechanical, or Civil engineering5 years of relevant experience, including prior people management experience, or an equivalent combination of education experienceHas a Pollution Control Officer (PCO) CertificationExperience in the BPO industry, with strong knowledge of industry standards, building systems, and controls, is required

  • T

    Financial Analyst  

    - Iloilo

    Position SummaryThe senior analyst will be a core member of the Financial Planning & Analysis (FP&A) team, responsiblefor key operational and transactional control activities. This role drives adherence to people-count andnon-labor budget controls and provides timely, insightful variance analysis to support the business'sfinancial health.Key Responsibilities1. Forecasting & Planning Management● Non-Labour Expense: Manage and execute the monthly and quarterly forecasting process fornon-labour operating expenses using designated systems (e.g., Google Sheets for datapreparation, Adaptive Planning for upload and reporting).● Labour Forecasting (People-count): Develop, maintain, and report on the detailed labourforecast model, including:○ Tracking current employee count.○ Forecasting financial impact of attrition (voluntary/involuntary departures).○ Modeling backfill and new hire requirements to maintain operational capacity withinbudget constraints.2. Financial Governance & Control● Purchase Order (PO) Approvals: Act as the primary Finance reviewer for Purchase Order (PO)requests submitted via the Coupa spend management system. Ensure all POs are fully alignedwith approved budget allocations before providing financial approval.● Hiring Approvals (Job Reqs): Oversee the financial clearance for all new job requisitions in theWorkday system. Verify that hiring requests (both backfill and growth roles) are budgeted andapproved prior to management sign-off.● Escalation: Proactively identify and flag any urgent or high-risk spending/hiring requests that aresubmitted outside of approved budgets or established governance protocols.3. Reporting & Variance Analysis● Month-End Reporting: Collate and reconcile actuals data at month-end against budget andforecast.● Variance Analysis: Draft detailed, high-quality variance analysis commentary explaining keymovements in both Labour and Non-Labour expenses. Provide root-cause analysis for significantfinancial deviations and suggest corrective actions.● Stakeholder Reporting: Prepare and distribute standardized financial reports and ad-hocanalysis for functional leaders and the global FP&A team.
    Qualifications & Skills● Education: Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field.
    ● Experience: 4+ years of progressive experience in a Financial Analyst or FP&A role, preferablywithin SaaS.● Technical: Advanced proficiency in Microsoft Excel and Google Sheets (pivot tables, complexformulas, data modeling). Direct working experience with a corporate FP&A system (e.g.,Adaptive).● System Proficiency: Experience with Coupa (or similar e-procurement tool) and Workday (orsimilar HCM system) required for transaction processing and control.● Soft Skills: Exceptional attention to detail and accuracy in data handling. Strong communicationskills (written and verbal) to draft clear, concise variance commentary for non-finance leaders.Ability to work effectively under strict deadlines in a fast-paced environment.

  • C

    Responsible for supporting Procurement. Responsible for leading best practice and expense management business analysis efforts that cover the full breadth of the company. Primary duties may include, but are not limited to:Designs and develops data capturing and reporting approaches as well as identifying possible areas of opportunity for expense management improvement.Reviews and analyzes Corporate Purchasing processes and procedures.Defines current work flow, performance metrics, relationships among commodities and processes. Assesses leverage opportunities across organization.Responsible for the execution and implementation of traditional, sub-category sourcing strategies. Executes standardized strategic sourcing processes for assigned sub-categories.Builds and maintains strong working relationships with internal customers and key suppliers for sub-categories. Focuses on cost savings.Participates in cross-enterprise commodity teams for sub-categories and aggressively tracks and improves non-compliance preferred supplier(s).Participates in fact-based negotiations and executes contracts utilizing approved terms and conditions. Implements sourcing recommendations and develops and manages e-procurement catalog content.Aggressively monitors, tracks and reports supplier compliance and performance benefits. Requires a BA/BS; 6 years of experience in sourcing/supplier selection with at least 4 years experience with negotiation of pricing and contract terms and conditions; or any combination of education and experience, which would provide an equivalent background. MBA preferred. CPM preferred.

  • F

    Sales Account Executive  

    - Iloilo

    The Sales Account Executive is responsible for driving revenue growth through the acquisition of new accounts and the retention of existing customers, consistently meeting or exceeding established sales targets by delivering excellent customer service. It involves regular client visits to maintain strong relationships, resolve recurring issues related to revenue, operations, billing, and collections, and identify new business opportunities. The role also includes keeping customers informed of updated shipment policies, rates, and logistics services, as well as providing timely after-sales support and updates on cargo statuses.The ideal candidate is a graduate of any four-year course with a minimum of one (1) year of experience in customer service and sales-related functions. They must possess strong communication skills and demonstrate good analytical thinking, problem-solving abilities, negotiation, relationship-building, and coordination skills. The candidate should be customer-oriented, innovative, committed to their work, a team player, adaptable to change, and known for integrity and reliability. Proficiency in Microsoft Word, Excel, and PowerPoint is also required.Why Join us?Joining our team means being part of a dynamic and growing organization that values Excellence, Customer Delight, Commitment, Innovation, and Teamwork.We offer a supportive work environment where your skills and ideas are recognized and rewarded. With opportunities for professional development. Be part of a company that invests in its people and fosters a culture of excellence and integrity.About FAST Logistics GroupWith 50 years of experience, FAST stands at the forefront of end-to-end logistics and supply chain management in the Philippines. Leveraging their extensive network, they provide a comprehensive range of solutions, encompassing transport, warehousing, and selling distribution. FAST operates the largest warehouse footprint in the country, the largest fleet of trucking transport, and the widest selling and distribution network, with over 13,000 employees covering 94% of the country’s provinces.With a tech-forward mindset, FAST continues to pioneer innovation and solutions in all facets of Philippine logistics, ensuring that everything they do is future-proofed and continuously advancing.For more information, visit www.fastlogistics.com.ph

  • A

    Director, Customer Solutions Operations  

    - Iloilo

    For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong. What you will be doing: As Director, Call Center Operations you are highly visible, dynamic, and not shy of results. In this leadership role, you foster healthy relationships with internal business partners, and promote a healthy work/life balance. You value a people-oriented culture and encourage collaboration and teamwork. You are gratified when setting employees on professional development journeys and consider their achievements your success. You bring with you extensive Call Center, operational, customer service, and sales leadership experience lending to strength in the following areas: developing new leaders, establishing, implementing and setting controls around processes, instilling best practices, goal setting, and exemplifying key leadership traits such as integrity, drive for results and celebrating success. Your dedication to the success of day-to-day operations, profitability of the Call Center, and driving a culture of customer service and sales is visible through the team's results. You are the expert resource for processes and tasks associated with the Call Center. You evaluate and report key performance metrics with the confidence to share the credit and the blame. You are familiar with rapid growth in the Call Center environment, possess the desired skills and background to support large-scale sales team operations, and have proven ability in stabilizing an organization through effective programs. Essential Duties and Responsibilities: Managing daily Call Center performance ensuring high levels of Customer Service Driving sales, operational, and customer service metrics by communicating expectations, motivating, and holding all leaders accountable for the performance and behaviors of the entire team Driving and motivating the team to master sales behaviors and resources, customer service capabilities, and deep Connected Home product knowledge Using data to identify trends and insights, root cause, anticipate challenges, and developing team-wide action plans that drive sales and operational performance consistent with Asurion’s Core Values Collaborating with business partners to proactively develop improvement initiatives Conduct periodic employee reviews with call center management and employees and meet 100% annual reviews as directed by Senior Leadership and Human Resources Conduct other responsibilities as set by Customer Care Leadership Successfully lead up to 500+ call center agents and management team Motivating and generating enthusiasm among employees, thereby promoting excellent morale Providing honest and timely performance and culture-fit feedback while identifying opportunities for growth and learning Creating, recommending, and implementing a Call Center growth strategy Developing and managing the annual departmental budget, including identification of and clear justification of key variances to the senior Call Center leadership team Assist Senior Stakeholders in establishing clear roles, direction, responsibilities, and performance requirements for the Call Center Management team Assist in skills assessment by measuring and reviewing periodic performance, delivering feedback, assessing reactions, and responding appropriately Promote retention of valuable resources and develop capabilities to advance key business initiatives Assist the Senior Stakeholder in providing strategic and tactical planning for the Call Center to ensure quality interactions with clients, subscribers, associate satisfaction, and operational effectiveness Perform cost-benefit analysis and identify cost efficiencies and savings opportunities Lead Enterprise-wide initiatives to advance performance in all call centers Assist Senior Stakeholders in defining Call Center KPI's and effectively implement them We take care of you (benefits/perks): Competitive pay and benefits including health, dental, and vision Retirement savings plan Paid time off Continuing education support Ongoing training to grow your skills About Asurion Asurion helps people protect, connect and enjoy the latest tech – to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. We’re just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it.

  • 2

    Account Executive (Iloilo)  

    - Iloilo

    Here’s the difference you’ll make
    You ’ll be responsible for achieving sales targets, revenue, and profit objectives by developing and maintaining strong customer relationships, identifying new business opportunities, and providing effective solutions that meet client needs. The role supports business growth through proactive account management, market development, and consistent delivery of high-quality service.
    What you’ll do
    Consistently achieve performance metrics such as response time, resolution Identifies and develops new business opportunities to meet sales target. Manage existing customers and maintain customer relationships to assess service performance. Provides volume forecasts for booking allocations and container utilization . Prepares and presents weekly sales reports to show progress in sales performance.
    You’ll thrive in this role if you Have a bachelor's degree in business such as Management or any related course With at least 1 year work experience in sales and marketing from a Logistics company
    Competencies, Skills, Knowledge and Abilities
    Technical Competencies With Driver’s license. Knows how to drive.
    Others Good Communication Skills Presentation and negotiation skills Pleasing Personality
    What’s In It For You at 2GO?
    Own results that drive growth. You are trusted to build relationships, win business, and shape outcomes that grow the company.
    Grow with strong support. You thrive in a collaborative culture that invests in your capability, confidence, and career.
    Excel through impact. You are empowered to innovate, deliver value-driven solutions, and exceed customer expectations.
    Be recognized and feel valued at work and beyond. Receive and enjoy competitive compensation & allowances, performance & sales incentives, travel perks , Day 1 access to health and wellness programs and paid time off designed to support your well-being.

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