About the Role
As a WFM Business Partner you align workforce management strategies with overall business objectives. You serve as an advisor and liaison between the workforce management function supporting a medium sized account or a group of small accounts and other business units or clients.
Responsibilities
Oversee a medium size account or a group of small accounts, acting as a primary point of contact for internal stakeholders or external clientsWork closely with clients or internal stakeholders to understand business needs and ensure that the workforce management approach meets and exceeds their expectations for delivery and qualityEnsure proper resource allocation and cost management across the designated accountsOptimize WFM performance for the designated accounts by continuously addressing opportunities, enhancing processes, and mentoring the team on processes and technical skillsResolve process bottlenecks and remove obstacles in collaboration with other WFM or other functional teamsProvide functional leadership to Resource Planners, Schedulers and Real Time Analysts
Qualifications
Bachelor’s degree in business, management, or a related field (or equivalent experience); advanced degrees preferredCertification/s requiredThomas PPA (Behavioral): Match is scored from 1 to 5 stars. A minimum of 3 stars is generally considered acceptable. Operations defines the exact fit % threshold for each role.Thomas GIA (Cognitive): Scores compared against ideal percentile ranges for the role. Gaps are reviewed to determine if they are critical or trainable.
Required Skills
5+ years of progressive experience in Workforce ManagementIn-depth knowledge of WFM processes and best practicesAbility to lead others to solve complex problems, using sophisticated analytical thought to exercise judgment and identify innovative solutionsStrong stakeholder/ client management skillsKnowledge of resource/ budget creations and execution
Preferred Skills
Relationship management: The "business partner" title is key. Look for candidates who can demonstrate strong relationship-building skills and a consultative approach. They should be able to talk about their relationships with clients and stakeholders.Advisory skills: Ask for a specific example of a time they acted as an advisor, not just an executor. How did they use their expertise to influence a decision or solve a business problem for a client?WFM Expertise: They need in-depth knowledge to be a credible advisor. Ask them to explain how they would optimize WFM performance.Problem solving: Look for examples of how they’ve resolved a process bottleneck. They should be able to describe the root cause analysis and the solution they implemented.Budget awareness: Probe their understanding of how WFM decisions impact the budget. They should be able to speak to resource allocation and cost management.
Overview Do you have expertise in developing, designing, and implementing Market Access strategies? Are you motivated to shape patient access and collaborate across multiple internal and external stakeholders to turn science into life‑changing medicines? Join us to drive meaningful access solutions and measurable patient impact.
What you’ll doPAP Operations Leadership: Monitor and manage end-to-end operations of current and future Patient Access Programs (PAPs), ensuring continuity, scalability, and risk management.Insights and Analytics: Generate monthly, midyear, and annual PAP performance analytics (e.g., patient uptake, operational KPIs, turnaround times) to assess effectiveness and inform planning, optimization, and resource allocation.Contracts and Vendor Management: Own PAP contracts, ensure compliance with contracting obligations, and lead vendor selection, performance management, and service-level adherence.Governance and Compliance: Operate in line with global PAP governance, SOPs, and local regulations to ensure compliant, efficient, and effective day-to-day execution.Cross‑Functional Collaboration: Partner with Medical, Regulatory, Commercial, Legal/Compliance, Finance, and external stakeholders to align on access objectives and implementation roadmaps.Continuous Improvement: Identify operational bottlenecks, implement process improvements, and standardize best practices to enhance patient experience and program efficiency.Budget and Reporting: Support budget planning, tracking, and timely reporting to leadership, with clear narratives on impact, trends, and recommendations.Essentials for the roleBachelor’s degree (4‑year course) in life sciences, health economics, public health, pharmacy, business, or related field.Experience in the health ecosystem/Market Access, including exposure to patient access initiatives or affordability programs.Self‑motivated with strong drive and accountability; comfortable operating with urgency and ownership.Strategic and executional agility: ability to consider long‑term implications while delivering short‑term results.Project management skills with proven ability to manage multiple workstreams and stakeholders to deadlines.Fluency in English (written and spoken).Excellent communication skills and ability to collaborate effectively with scientific and non‑scientific audiences.Desirables for the role3–5 years’ experience in the pharmaceutical or healthcare sector, preferably in Market Access, Patient Access, HEOR, or related functions.Analytical mindset with proficiency in turning data into actionable insights (e.g., dashboards, KPI tracking).Persuasion and influencing skills; able to align diverse stakeholders around access goals.Experience with government institutions or public–private health collaborations.Familiarity with compliance frameworks, patient privacy, and ethical standards in access programs.What we offerOpportunity to shape and scale patient access solutions that make a measurable difference.Exposure to a science‑led, outcomes‑focused environment addressing complex diseases.A dynamic setting with a strong innovation pipeline, professional growth, and global collaboration.
Job SummaryWe are seeking an experienced and strategic Product Manager to lead the marketing and growth of our CNS portfolio. This role is responsible for developing and executing brand strategies, driving product performance, and building strong engagement with healthcare professionals to maximize market share.
Key ResponsibilitiesDevelop and implement comprehensive brand strategies and marketing plans for CNS productsAnalyze market trends, competitive landscape, and customer insights to identify growth opportunitiesLead product lifecycle management, including launches, expansions, and optimization initiativesDesign and execute promotional campaigns targeting healthcare professionals (e.g., neurologists, psychiatrists, internists)Collaborate with Medical Affairs, Regulatory, Sales, and Supply Chain to ensure aligned executionDrive field force effectiveness through training, materials, and engagement strategiesMonitor and analyze sales performance, market share, and ROI of marketing activitiesManage marketing budgets and ensure efficient allocation of resourcesEnsure compliance with local regulations and company ethical standards
QualificationsBachelor’s degree in Marketing, Pharmacy, Life Sciences, or related fieldMinimum 3–5 years of experience in pharmaceutical marketing, preferably handling CNS or specialty productsProven track record in brand management and product launchesStrong analytical and strategic thinking skillsExcellent communication, presentation, and stakeholder management abilitiesProficiency in Microsoft Office (Excel, PowerPoint)
Preferred QualificationsExperience handling CNS therapeutic areas (e.g., neurology, psychiatry)Familiarity with ethical promotion and regulatory requirements in pharmaceuticalsExposure to KOL (Key Opinion Leader) engagement and scientific promotionsBackground in digital marketing and omnichannel campaigns
Key CompetenciesStrategic and results-oriented mindsetStrong leadership and project management skillsCross-functional collaborationBusiness acumen and market insightAdaptability in a dynamic healthcare environment
GENERAL PURPOSE OF THE JOB:
The Chief Operating Officer (COO) is a high-ranking executive who is primarily responsible for overseeing and managing the day-to-day operations of the Company. The COO collaborates closely with the President and Chief Financial Officer (CFO), to ensure that the Company’s overall success and strategic goals are achieved.
DUTIES AND RESPONSIBILITIESDevelops and implements operational strategies and plans that align with the Company's overall goals and objectives. This involves setting clear direction for the operational teams and ensuring that they are working towards the Company's vision and mission;Ensures 100% occupancy on all the Company’s properties to lease;Generates new business opportunities;Improves the value of the Company by ensuring high profitability and by remaining competitive in the real estate industry;Identifies opportunities for process optimization, efficiency enhancements, and cost reduction across various departments. Streamlines workflows and procedures to enhance productivity and effectiveness;Provides leadership and direction to all departments, nurtures a positive work culture that prioritizes teamwork and collaboration, culture of learning, and encourages open communication at all levels;Ensures that allocated resources, including budget, manpower, and technology, to various departments and projects, are used efficiently to maximize company's organizational capability and achieve desired business outcomes;Establishes key performance indicators (KPIs) and metrics to assess the performance of different operational functions. Regularly monitors and evaluates these metrics to identify areas for improvement in the deliverables and track progress;Identifies potential operational risks and develops strategies to mitigate them, and implements contingency plans to address potential disruptions to the business;Collaborates with other C-level executives and Department Heads to ensure alignment between operational efforts and the overall strategic direction of the Company;Oversees relationships with key vendors, suppliers, and partners to ensure that they are compliant with the Agreed-upon Contracts and Service Level Agreements (SLAs) and ensure timely and high-quality delivery of goods and services;Drives innovation and continuous improvement initiatives within the Company's operational processes by staying informed about industry trends and new technologies that could enhance efficiency and competitiveness;Leads the Company through challenging situations, such as economic downturns, market disruptions, or unforeseen crises. Develops and implements strategies to navigate these challenges to minimize negative impacts on the company operations;Provides regular reports to the President on operational performance, progress toward goals, and potential challenges. Presents actionable insights and recommendations for improvement. Spearheads Management Committee Meetings and provides regular reports to the Board of Directors;Develops and mentors operational leadership teams, identifying high-potential employees and fostering their growth within the Company; andEnsures that the Company's operational activities adhere to relevant laws, regulations, and industry standards.
Other tasksPerforms other tasks that may assigned by the President from time to time.
JOB PROFILE
Educational BackgroundMust have educational attainment equivalent to a Bachelor’s degree in Business Administration/Accountancy/Finance or any related course from a reputable college or university; andPreferably with a postgraduate degree (either Master’s or Ph.D.) in Business Administration or any related post-graduate degree.
Professional BackgroundMinimum of ten (10) years of experience working as a Chief Operating Officer in an SEC -supervised company, preferably in the property management, development, and real estate industry.
Knowledge RequirementsMust have extensive knowledge of managing a Company’s day-to-day operations while contributing to the overall strategic direction and success of the Company;Must have extensive knowledge in formulating policies and business strategies;Must have strong knowledge of real estate development processes, including mixed-use developmental requirements, zoning regulations, permits and licenses, and construction management;Must have an in-depth understanding of financial markets, investment analysis, and government regulations, particularly those specific to the Philippine Stock Exchange (PSE) and the Securities and Exchange Commission (SEC); andMust have strong leadership, strategic thinking, and the ability to manage complex operational challenges in the Real Estate Sector.
Skills RequirementsMust have excellent leadership skills, with strong resolve and integrity;Must have excellent people development and people handling skills;Must have strong oral and written communication skills;Must have strong public relations skills;Must have strong analytical and critical thinking skills;Must have strong risk management skills; andMust have strong compliance management skills.
About the role
A leading provider of customer experience solutions is seeking a talented and experienced Senior Operations Manager to oversee the smooth and efficient running of our Cebu-based contact centre operations. As a key member of the management team, you will be responsible for driving operational excellence, ensuring exceptional customer service, and leading a team of dedicated professionals. This is a full-time, on-site role based in Cebu Central Visayas.
What you'll be doingOversee the day-to-day operations of the contact centre, including workforce planning, resource allocation, and performance managementDevelop and implement strategies to improve operational efficiency, productivity, and customer satisfactionLead and motivate a team of team leaders, supervisors, and agents, providing coaching, training, and supportCollaborate with other departments, such as Quality Assurance and Training, to ensure consistent service deliveryMonitor and analyse key performance indicators, identifying areas for improvement and implementing corrective actionsEnsure compliance with relevant policies, procedures, and industry regulationsFoster a positive and engaged work environment that promotes employee well-being and professional developmentWhat we're looking forMinimum 5 years of experience in a senior operations or contact centre management roleProven track record of leading and developing high-performing teams in a fast-paced, customer-centric environmentExcellent problem-solving, decision-making, and conflict resolution skillsStrong understanding of contact centre operations, including workforce management, quality assurance, and performance managementProficient in data analysis and reporting, with the ability to use insights to drive continuous improvementExcellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teamsFamiliarity with relevant industry regulations and best practices
A rapidly growing, global organization in the healthcare and life sciences services space is seeking a HR Director to lead its Philippines-based workforce. This role serves as the primary HR leader in-country and a key partner to global leadership, responsible for shaping and executing the people strategy in a fast-paced, evolving environment supporting international operations.
The organization is scaling quickly and requires a leader who can bring both strategic insight and operational rigor to build sustainable HR infrastructure while supporting immediate business needs.
This position requires a balance of hands-on execution and strategic leadership, with the ability to operate effectively in evolving environments, quickly establish structure and clarity, and navigate shifting priorities while building and refining HR processes.
Job DetailsWork from homeMonday to Friday | 8 AM to 5 PM EST ResponsibilitiesLead all aspects of HR operations in the Philippines, including employee relations, compliance, and HR administrationEnsure full compliance with Philippine labor laws and regulatory requirementsAct as a strategic liaison between global leadership and the Philippines workforce, ensuring alignment of organizational priorities while effectively localizing policies and practices within the Philippine contextPartner with global leadership to align HR strategy with business objectivesBuild and enhance scalable HR processes across recruitment & onboardingStrengthen performance management practicesDrive learning & development initiativesFoster employee engagement strategiesOversee and optimize total rewards programs to ensure alignment with Philippine market practices and employee expectations, including management of local vendors and partnersProvide guidance on organizational design, workforce planning, and talent developmentManage and resolve complex employee relations matters with sound judgment and discretionEstablish and maintain HR policies, procedures, and governance frameworksEnsure HR practices comply with applicable data privacy regulations, including the Philippine Data Privacy Act, in partnership with relevant stakeholdersSupport the design and implementation of employee engagement and well-being initiatives aligned to workforce needs, including environments with shifting schedules or global time zone alignmentSupport a high-performance culture while navigating change and growthServe as the primary HR point of contact in-country, with full ownership of both strategy and day-to-day execution
QualificationsBachelor’s degree in Human Resources, Business Administration, Psychology, or a related field required; equivalent practical experience may be considered10+ years of progressive HR experience, including senior HR leadership experience in the PhilippinesDemonstrated experience leading HR in-country or serving as the primary HR leader supporting a business unit or geographyExperience serving as the primary HR leader in-country or in a standalone leadership capacity is strongly preferredDeep expertise in Philippine labor law and compliance, including employee relations and case managementExperience supporting global or multinational organizationsProven ability to operate effectively within a matrixed, global organization, including experience partnering with US-based or international leadershipBackground in GBS, BPO, shared services, or fast-scaling environments strongly preferredDemonstrated ability to operate both strategically and tactically, with a hands-on approachProven ability to build or transform HR processes in evolving organizationsExperience operating effectively in transitional or high-growth environments, with the ability to quickly establish structure and clarityComfortable managing shifting priorities while building and refining HR processesStrong stakeholder management skills, including partnership with senior leadershipWorking knowledge of Philippine data privacy regulations and their application within HR operationsFamiliarity with Philippine labor regulations, including pay practices related to overtime, holidays, and shift differentialsHigh level of professionalism, discretion, resilience, and sound judgment
CLIENT: A confidential commodity/industrial company
POSITION: INTERNAL AUDIT HEAD
WORK ARRANGEMENT: Monday to Friday | Full-time Onsite
JOB LOCATION: Ortigas Center, Pasig City
JOB SUMMARY: Plan, execute, and oversee internal audits across all business units to ensure compliance with corporate policies, regulatory requirements, and industry standards.Evaluate the effectiveness of internal controls, risk management frameworks, and operational processes.Identify opportunities for process improvements, cost optimization, and risk mitigation.Prepare clear, actionable audit reports and present findings to senior management and the Board.Collaborate with management to implement audit recommendations and monitor corrective actions.Lead and mentor the internal audit team to uphold high standards of professionalism and ethical conduct.Ensure adherence to corporate governance and internal control standards.
QUALIFICATIONS:Bachelor’s degree in Accounting, Finance, Business, or related field; CPA preferred.Must have experience in internal audit management/leadershipStrong knowledge of auditing standards, corporate governance, and regulatory compliance.Proven analytical, problem-solving, and report-writing skills.Excellent leadership, communication, and interpersonal skills.Commitment to integrity, governance, and excellence in auditing and professional practices.
About the role ,As our Remuneration Specialist, you will be a key member of our global Reward function, providing dedicated operational and analytical support from our Manila hub.This role is critical in enabling the delivery of remuneration cycles, maintaining reward systems and data integrity, and supporting global benchmarking and reporting requirements.You will work closely with stakeholders across Australia and global offices, acting as a central point for reward data, processes, and systems execution.
What you will do
Remuneration Cycle & OperationsSupport the end-to-end delivery of annual and cyclical remuneration processes (remuneration review, short-term and long-term incentive, equity and carry plan cycles)Prepare and validate remuneration data files for upload into remuneration systems or sharing with internal stakeholders or payroll paymentGenerate remuneration outcomes, including letters and statements for remuneration review, incentives, equity and carry plans and coordination for upload into HRIS (Dayforce)Ensure accuracy, consistency, and timely delivery of all remuneration outputs
Market Benchmarking & Salary SurveysPrepare and submit data for external salary surveys and benchmarking exercises (e.g. Mercer (FIRG), AON and Willis Towers Watson)Validate and cleanse data prior to submission to ensure accuracy and alignment with job architectureMaintain survey mappings, job matches, and benchmarking recordsSupport analysis of benchmarking outcomes to inform remuneration decisions
Systems and Remuneration Tools ManagementAct as a key user of remuneration systems and tools (e.g. internal reward platform, excel look up tools, pay scales etc)Support internal remuneration system configuration, testing, and readiness for remuneration cyclesMaintain system data, workflows, and templates to ensure smooth cycle deliveryIdentify and implement opportunities to improve system efficiency and user experience
Data, Reporting & AnalyticsProduce regular and ad hoc remuneration reporting for internal stakeholders and external benefit providersMaintain high standards of data integrity, governance, and audit readinessSupport preparation of materials for governance forums (e.g. Board)Assist with diversity and gender pay equity reporting Assist in building scalable reporting and dashboardsEnsure data integrity and consistency across systems
Benefits Produce regular and ad hoc remuneration reporting for external benefit providersProvide support to the Global Remuneration team on benefit vendor management and queriesProvide support on the benefits communication calendar and strategic benefit reviews
Process Improvement & Reward TransformationSupport initiatives to simplify and improve remuneration processesAssist in clearing backlog activities and embedding more efficient workflowsContribute to implementation of job architecture, pay frameworks, and career structuresProduce work instructions and process documents
Stakeholder SupportProvide support to People Business Partners, HR Operations, Finance and employees on remuneration queriesProvide timely, accurate, and professional support to stakeholdersBuild strong working relationships across region and global teams
How you’ll know you’re doing greatRemuneration cycles are delivered accurately and on timeSalary survey submissions are timely, accurate, and well-received by providersSystems and tools run efficiently with minimal issues during cycle periodsData and reporting are reliable, consistent, and trusted by stakeholdersStakeholders rely on you as a trusted expert for remuneration data and processesYou proactively identify opportunities for improvement and drive outcomes
An ideal personStyle
Detail-oriented, analytical, and highly organisedProactive with a continuous improvement mindsetCollaborative and able to work effectively across global teamsComfortable operating in a fast-paced and evolving environmentTakes ownership and accountability for outcomesStrong communication skills with the ability to work across geographies
They are good at
Managing and analysing large datasets with precisionWorking with remuneration systems and HRIS platformsCoordinating multiple deadlines, particularly during peak remuneration cycles Building relationships with stakeholders across different regions
They are awesome at
Ensuring data quality and integrity in complex environmentsPreparing structured data submissions for external providersProblem-solving and identifying process improvementsCommunicating clearly with both technical and non-technical stakeholdersWorking independently while staying connected to the broader team
Skills, qualifications and experience
3–6 years’ experience in remuneration, HR operations, or HR analytics (experience in shared services / offshore support environments advantageous)Proven experience supporting remuneration cycles and reward processes in Financial ServicesExperience preparing salary survey submissions and benchmarking dataHands-on experience with remuneration systems, HRIS, or reward toolsAdvanced Excel skills (data manipulation, validation, and reporting)Strong attention to detail and data accuracyExperience working with global stakeholders is highly regarded
Job SummaryThe Senior Facilities Manager is responsible for the strategic leadership, operational oversight, and continuous improvement of corporate workplace facilities. This role ensures that all facilities operations align with organizational objectives, regulatory requirements, wellness standards, and sustainability goals.The Senior Facilities Manager leads facility teams, manages vendor partnerships, oversees budgets, and drives workplace initiatives that promote a safe, efficient, and employee-centric environment across corporate offices and other assigned properties.
Key ResponsibilitiesStrategic Facilities LeadershipDevelop and execute facilities management strategies aligned with business objectives.Lead the planning, optimization, and enhancement of corporate workspace environments, including executive areas and wellness facilities.Drive continuous improvement initiatives to enhance operational efficiency, employee experience, and sustainability performance.Provide leadership and direction to facilities personnel, ensuring high service standards and accountability.Operations & Maintenance OversightOversee daily operations of corporate offices and assigned properties, ensuring reliability, safety, and operational excellence.Manage preventive and corrective maintenance programs, ensuring minimal downtime and optimal asset lifecycle management.Coordinate with building administration, landlords, contractors, and vendors to ensure service level compliance.Oversee building systems including HVAC, electrical, plumbing, fire protection, and security systems.Compliance, Risk & Safety ManagementEnsure compliance with occupational safety and health regulations, accessibility requirements, and applicable building codes.Monitor adherence to wellness and sustainability standards (e.g., WELL Building Standard or equivalent frameworks).Lead emergency preparedness planning, crisis response coordination, and business continuity initiatives.Conduct risk assessments and implement mitigation plans.Workplace Planning & OptimizationOversee space planning initiatives, including seating strategies, occupancy planning, and moves/adds/changes (MAC).Utilize Integrated Workplace Management Systems (IWMS) or similar digital platforms to monitor space utilization and facilities performance.Lead workplace transformation projects and office redesign initiatives as needed.Sustainability & ESG InitiativesChampion sustainability-driven projects, energy management programs, and environmentally responsible operations.Support environmental reporting, resource optimization, and green building initiatives.Drive initiatives that promote employee wellness and workplace well-being.Financial & Asset ManagementDevelop and manage facilities budgets, capital expenditures (CAPEX), and operational expenditures (OPEX).Oversee procurement, contract negotiation, and vendor performance management.Ensure accurate asset tracking, lifecycle planning, and inventory management.Provide financial forecasting and cost control reporting to senior leadership.Stakeholder & Vendor ManagementServe as the primary point of contact for facility-related matters with internal stakeholders and senior management.Manage and evaluate vendor contracts and service-level agreements (SLAs).Ensure high levels of responsiveness to employee concerns and facility service requests.Portfolio OversightOversee additional company-owned or managed properties as assigned, ensuring consistent standards and operational performance.
QualificationsBachelor’s degree in Engineering (Electrical, Mechanical, Civil), Facilities Management, Architecture, or related field.Professional license (if applicable) is an advantage.Minimum 7 years of progressive experience in facilities management, with at least 3 years in a leadership role.Experience in corporate, high-end, or sustainability-focused office environments preferred.Strong knowledge of building systems, regulatory compliance, and workplace technologies.Experience working in wellness-certified or sustainability-driven environments is a strong advantage.
Job Qualifications:Candidate must possess at least a Bachelor's/College Degree, Engineering or equivalent.With more than 10 years of working in Corporate Safety, Health, Environment and Security (Manager) experience in Manufacturing/Oil/Energy industries.Willing to work onsite in Pasig City.
Job Description:· Accountable for fostering and maintaining a healthy, safe, secure, and environmentally responsible operational culture across all company facilities, logistics assets, and affiliated entities.· Serves as the company’s representative, including its affiliates, in all external engagements related to safety and environmental standards—this includes interactions with government regulatory bodies and participation in industry meetings.· Ensures full compliance with all governmental HSES (Health, Safety, Environment, and Security) regulations across the company and its affiliates.· Provides guidance and training on all matters related to HSES.· Keeps the company aligned with the latest developments in HSES practices, regulations, and technologies through continuous self-learning and updates.· Conducts regular inspections of key sites and assets to verify adherence to proper HSES standards and procedures.· Designs and implements programs aimed at embedding a strong culture of safety and environmental responsibility throughout the organization, in alignment with management directives.· Leads and manages the HSES Team effectively, ensuring cohesive performance and goal achievement.· Supports the identification and evaluation of safety and environmental risks, recommends necessary control measures, and establishes effective recovery strategies.· Ensures thorough investigation and accurate reporting of all incidents. Automatically assumes leadership in all incident investigations, identifies root causes, and initiates corrective actions to prevent future occurrences.· Provides regular reports to management on the company’s HSES performance and status.· Participates in planning sessions to ensure HSES goals and considerations are integrated into all strategic and operational decisions.
