About the RoleAs an Agency Officer, you are responsible for managing assigned external Accredited Collection Agencies (ACA), which handle collections activities for pre-write off accounts allocated by Security Bank. The purpose of this role is to endorse accounts to ACA according to the Endorsement Matrix, ensure ACA compliance with standards and procedures and ensure that the KPIs for each assigned ACA are met.
How you’ll contribute• Manage the endorsement of pre-write off accounts to their assigned ACAs, ensuring compliance with the ACA Endorsement Matrix.• Propose opportunities to the Unit Head / Manager to enhance and to modify the ACA Endorsement Matrix to improve results related to KPIs.• Ensure Admin Associates are preparing the Endorsement Lists for ACAs on time and accurately, downloading daily status reports and inputting ACA data into the database according to procedure and instruction• Monitor ACA efforts in achieving targets for composite flow rates, past due rates, and other performance metrics, and propose methods to increase ACA performance related to these metrics to the Unit Head / Manager• Conduct regular ACA visits and meetings once a week with ACA owners, supervisors and collectors to discuss concerns such as handling exceptions, accounts that did not meet guidelines, productivity attainment, etc.• Provide accurate and timely billing and ensure that agency payout is completed (end-to-end) based on established billing procedures.
What we’re looking for• With 1– 4 years of relevant experience in Collections, preferably with background in Debt Recovery and ACA management in Auto Loan product• Knowledge of bank’s products and processes, BSP Circulars related to collections particularly Circular 857-Consumer Protection Framework and industry practice in Complaints Management• Good verbal and written communication skills• Adaptable to a fast-paced, target-driven environment with focus on achieving collection goals.• Demonstrates clear thinking and good judgment in various situation• Willing to conduct field visits• Amenable to be assigned in Alabang and Makati
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.
JOB SUMMARY The primary task of Deal Execution Team Head is to lead the execution of transactions and are thus expected to be able to effectively communicate with multiple stakeholders (including clients, other investment houses, key industry players, and regulatory bodies). Deal Execution Team Head should also have the ability to assist the Coverage and Origination Team Heads in origination pitches as well manage the execution of investment banking projects (including equity and debt underwriting, project finance transaction, mergers and acquisitions (“M&A”), and advisory) through constant collaboration and coordination with senior officers, deal team members, Bank Relationship Manager (“RM”) partners for specific accounts, and other members of the internal banking network. Finally, in preparation for their roles as Deal Execution Team Heads are also given origination targets (albeit smaller in scale vis-à-vis the Coverage and Origination Deal Team Head).
JOB QUALIFICATIONSYears of Work Experience: 5 - 10 yearsField of Specialization: Banking and Finance, Corporate Finance/Investment Banking, Sales-Financial ServicesKnowledge and Skills Requirement Requires a solid understanding of the various products which SB Capital undertakes or offers to clients, and/or at the very least, has the ability to quickly grasp concepts in relation to such or new products;Should be able to spot opportunities for deals, structure transactions accordingly (bearing in mind both commercial and regulatory considerations) in coordination with senior officers, and coordinate with partner RMs for specific accounts.Should, as much as possible, be aware of (1) recent and upcoming deals in equity capital markets, debt capital markets, M&A, etc. and the corresponding relevant details for purpose of both origination and structuring other deals (2) changes in the regulatory environment insofar as such relate to the products, services and transactions of SB Capital; and (3) relevant macroeconomic developments.Should also build a network mainly comprised of: (1) other industry players (such as banks, other investment houses); (2) their client counterparts and those with higher positions; and (3) internal SBC network (treasury, trust, branches, lending groups, etc.), to enable them to assist senior officers in originating deals and execution of these products.CPA, CFA or Fixed-Income or Equities salesman licensed by SEC, desirable but not required.
About The Role
As a Product Sales Officer under Business Banking Segment, you will be responsible in reaching the product (Security Bank Collect, Business Insurance, POS Terminal referrals) and deposit campaign targets through active customer and branch engagements, and coordination of after-sales support to Branches and customers. This role will handle branch, area and region presentations and client call support whether virtual or on-site. This role will coordinate with Proposition and Campaigns Team for campaigns support and fulfillment.
How You'll ContributeBranch Engagements: Performs branch visits (branches w/ the highest potential of conversion as top and attends area and region meetings (Metro Manila as the priority) to roll-out assigned product/s to instill branch awarenessClient Call Support: Supports branches’ referrals for assigned product/s to perform virtual and on-site client call and/or visitsAfter-sales Support: Coordinates with necessary teams to ensure quick responses and resolution to customer/ branch inquiriesCampaigns Support: Coordinates withPropositions and Campaigns Team for assigned product/s and engagement with branches to boost campaignsProduct & Campaign Targets: Delivers the expected targets of assigned product/s as documented on product manuals and program papers through ensuring that duties and responsibilities # 1, 2 and 3 are well supported
What We’re Looking ForBachelor’s degree in business management or any related courseWith at least 2 years experience in a bank or fintech set-up who has expertise in Branch engagement and virtual presentation support to offer products and campaign promosWith exposure in handling after-sales support to handle branch/ customer inquiries and complaintsWith good communication, business writing and presentation skills. Knows how to handle sales objections/ rejections and irate branches/ customersAbout Security Bank
Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
The Role
As a Customer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.
How you will contribute
•Identifies customer's needs, maintains and nurtures customer’s relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank•Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank•Manages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction•Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank•Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank
What we're looking for
•Graduate of any Bachelor's Degree course•With at least 1-year of branch banking experience preferably handling new account transactions•Must have good interpersonal skills, negotiation skills, and a strong customer service orientation•Has an in-depth understanding of the regulatory, quality control, and risk management framework
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.
The RoleAs a Customer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank. How you'll contributeIdentifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the BankAssists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the BankManages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfactionProcesses over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the BankActs as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank What we’re looking forGraduate of any Bachelor's Degree courseWith at least 3 years of combined sales and operations experience in branch banking, preferably handling new account transactions.Must have good interpersonal skills, negotiation skills, and a strong customer service orientationHas an in-depth understanding of the regulatory, quality control, and risk management framework About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBanking career with us today.
The Role
As a Branch Operations Officer, you will act as a universal operations support officer of the branches within the area. You will act as a manpower pool in filling in temporary vacancies of officers in branches and providing quality service to the clients. You will perform spot-checking on Cash in Vault (CIV), ATM, Teller’s Checks, and Other Cash Items (COCI) & Numbered forms for Lean Branches.
How you will contributePerforms as a reliever of Branch Channel Manager (BCM), Branch Service Officer (BSO), Customer Advisor (CA), or Teller in service operations, credit and control, financials and administrative, branch support, compliance, and control, sales and marketing to ensure prompt and efficient service delivery in compliance with service standards of the BankConducts spot-checking on lean branches, surprise count of CIV, ATM-CIV, and Teller’s Cash & COCI, and monthly count of accountable forms to ensure compliance and adherence to prescribed policies and procedures, internal controls, regulatory provisions of government and private agenciesMonitors overall day-to-day operations following policies and procedures to ensure that no operational lapses/exceptions in any branch
What we’re looking forGraduate of any Bachelor’s Degree courseMust have a minimum of 3 years of branch banking operationsShould have in-depth knowledge of overall branch operations as well as the Bank’s policies and proceduresShould possess strong risk management skills and good customer orientationMust exercise good judgment, good interpersonal and human relations skills, selling and negotiation skills, and problem-solving skills
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.
The Role
As a Branch Sales Officer, you will ensure the achievement of business deliverables thru the tactical rollout of sales strategies and activities. And also, you'll address the banking requirements of those in the targeted market segment through the competent matching of client needs with our innovative products and services.
How you'll contributeMaintains a proactive and firm business stance in relation to industry competition, market conditions, and other external factors so threats are addressed and strengths and opportunities are maximizedBuilds stickier relationships with existing customers thru regular visits and review of their financial condition in order to maximize and expand business prospectsEstablishes strong synergy with partner units/groups thru active and collaborative undertaking resulting in successful cross-sellsEmploys accurate profiling of prospects thru objective assessment of their financial status and capabilities so we may properly address clients’ needs and be able to maximize their potentialSolicits new to bank customers by effectively presenting the bank’s products and services as solutions to clients’ needs thereby substantially improving customer basePerforms other related tasks which may be assigned from time to time.
What we’re looking forGraduate of any Bachelor’s Degree courseAt least 5 years strong sales experience in any industry. Branch Sales experience is preferred but not required.Must have an experience doing field work, new client acquisition, and client management.Must be mobile and willing to be assigned in any branches within the Region if needed.Must be resilient and has a go-getter attitude|
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.
We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.
The Role
As a Branch Operations Officer, you will act as a universal operations support officer of the branches within the area. You will act as a manpower pool in filling in temporary vacancies of officers in branches and providing quality service to the clients. You will perform spot-checking on Cash in Vault (CIV), ATM, Teller’s Checks, and Other Cash Items (COCI) & Numbered forms for Lean Branches.
How you will contributePerforms as a reliever of Branch Channel Manager (BCM), Branch Service Officer (BSO), Customer Advisor (CA), or Teller in service operations, credit and control, financials and administrative, branch support, compliance, and control, sales and marketing to ensure prompt and efficient service delivery in compliance with service standards of the BankConducts spot-checking on lean branches, surprise count of CIV, ATM-CIV, and Teller’s Cash & COCI, and monthly count of accountable forms to ensure compliance and adherence to prescribed policies and procedures, internal controls, regulatory provisions of government and private agenciesMonitors overall day-to-day operations following policies and procedures to ensure that no operational lapses/exceptions in any branch
What we’re looking forGraduate of any Bachelor’s Degree courseMust have a minimum of 3 years of branch banking operationsShould have in-depth knowledge of overall branch operations as well as the Bank’s policies and proceduresShould possess strong risk management skills and good customer orientationMust exercise good judgment, good interpersonal and human relations skills, selling and negotiation skills, and problem-solving skillsWilling to be assigned in different branches within the area of Cebu
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.
The Role
The Branch Business Manager position is responsible for managing the branch’s overall profitability. He/she determines market/ business potential in his/her branch /area of responsibility. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned leaders in a highly competitive field.As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. From marketing and sales generation to administration and control, the Business Manager will be instrumental in ensuring the efficiency of our branch business.We are looking for Business Managers who will bring fresh ideas to the continuous improvement of our processes, and passion when it comes to the execution of projects and tasks. We need our Business Managers to be versatile and enthusiastic when it comes to dealing with challenges that are inherent in a hyper-competitive industry.Security Bank’s mission is to meet our customers’ needs with intelligent and personalized solutions as we help them build for their future. Our Business Managers are our front line in providing a Better Banking experience to all Filipinos, whether it’s finding new ways to address their pain points, delivering the highest standards of service, or setting the trend for the rest of the bank to follow.
How you'll contributeAssist the Area Head in determining the market/business potential of his assigned branch and in the formulation and implementation of strategies for the attainment of their targets.Maintains a proactive and firm business stance about the industry competition, market conditions, and other external factors so threats are addressed and strengths and opportunities are maximizedManages the branch’s overall profitability by growing the business, optimizing income, and rationalizing expenditures thereby resulting in a healthy bottom lineEstablishes strong synergy with partner units/groups thru active and collaborative undertaking resulting in successful cross-sellsMonitors and reviews actual performances versus targets based on MIS reports to determine the percentage of achievement and plans actions with respective team members to close gapsDevelops the entire branch sales force thru coaching, mentoring, strategizing, and monitoring to produce and retain highly competent and results-driven sales talentsIdentifies and endorses customers for credit accommodations, waivers, and special approvals while adhering to set bank guidelines to ensure accurate price quotes, mitigate risks and realize potential income
What we're looking forMust have a minimum of 5 years of sales and marketing experience in the banking industryShould have excellent selling and negotiation skills and preferably have an active client portfolio in the assigned locationWith good problem and analytical skillsWith strong leadership and supervisory skillsActively seeks new ways of working to improve efficiency and productivity
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.
The Role
The Branch Business Manager position is responsible for managing the branch’s overall profitability. He/she determines market/ business potential in his/her branch /area of responsibility. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned leaders in a highly competitive field.As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. From marketing and sales generation to administration and control, the Business Manager will be instrumental in ensuring the efficiency of our branch business.We are looking for Business Managers who will bring fresh ideas to the continuous improvement of our processes, and passion when it comes to the execution of projects and tasks. We need our Business Managers to be versatile and enthusiastic when it comes to dealing with challenges that are inherent in a hyper-competitive industry.Security Bank’s mission is to meet our customers’ needs with intelligent and personalized solutions as we help them build for their future. Our Business Managers are our front line in providing a Better Banking experience to all Filipinos, whether it’s finding new ways to address their pain points, delivering the highest standards of service, or setting the trend for the rest of the bank to follow.
How you'll contributeAssist the Area Head in determining the market/business potential of his assigned branch and in the formulation and implementation of strategies for the attainment of their targets.Maintains a proactive and firm business stance about the industry competition, market conditions, and other external factors so threats are addressed and strengths and opportunities are maximizedManages the branch’s overall profitability by growing the business, optimizing income, and rationalizing expenditures thereby resulting in a healthy bottom lineEstablishes strong synergy with partner units/groups thru active and collaborative undertaking resulting in successful cross-sellsMonitors and reviews actual performances versus targets based on MIS reports to determine the percentage of achievement and plans actions with respective team members to close gapsDevelops the entire branch sales force thru coaching, mentoring, strategizing, and monitoring to produce and retain highly competent and results-driven sales talentsIdentifies and endorses customers for credit accommodations, waivers, and special approvals while adhering to set bank guidelines to ensure accurate price quotes, mitigate risks and realize potential income
What we're looking forMust have a minimum of 5 years of sales and marketing experience in the banking industryShould have excellent selling and negotiation skills and preferably have an active client portfolio in the assigned locationWith good problem and analytical skillsWith strong leadership and supervisory skillsActively seeks new ways of working to improve efficiency and productivity
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.
