Key ResponsibilitiesIdentify, define, and manage all internal and external project interfacesDevelop and maintain the Interface Management Plan and interface registersCoordinate between engineering, construction, procurement, and external stakeholdersFacilitate interface meetings and workshops to resolve technical and organizational issuesTrack interface risks, actions, and deliverables to closureEnsure interface requirements are clearly communicated and documentedSupport change management by assessing interface impactsProvide regular interface status reports to project leadershipEnsure compliance with project governance, standards, and contractual requirements
QualificationsBachelor’s Degree in Engineering, Project Management, or a related fieldMinimum 12 years of experience in interface management or large-scale project coordinationExperience working on complex, multi-disciplinary projects (e.g., infrastructure, energy, construction, oil & gas)Experience in dredging and civil marine industry is highly preferredStrong understanding of project controls, systems integration, and stakeholder coordinationExcellent communication, negotiation, and problem-solving skillsAbility to manage multiple interfaces in a fast-paced project environmentProficiency in interface management tools, project management software, and MS Office

JOB SUMMARY:
The Service Manager is responsible for supervising and overseeing the daily operations of the branch, ensuring strict adherence to policies and procedures. They are accountable for the smooth operational efficiency of the New Accounts section, Accounting, and Investment. Additionally, the Service Manager supports the branch's marketing efforts by cross-selling bank products and services and ensuring that staff members fully understand these offerings to meet client demands and achieve the branch's targets.
The Service Manager reports directly to the Branch Head. They also interact and collaborate with the Customer Relations Assistant, as well as all officers and staff of the branch, to ensure smooth and efficient operations. Additionally, he may coordinate directly with officers and personnel from support units and other branches as necessary to ensure the branch's actions are consistent with the Bank's standard policies and procedures.
JOB SPECIFICATIONS/QUALIFICATIONS:
Educational Background:A Bachelor's/College Degree HolderProfessional Experience:With 3 – 4 years of experience in branch banking operations.Knowledge and Skills Required:Persuasion/marketing skills; Service Quality Management, good interpersonal skills, proficient in Microsoft Office programs (i.e. Word, Power Point and Excel).

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity"FICO is looking for an addition to our talented and successful Global Platform Software Sales Team based in Thailand. As a member of this team, you will represent FICO’s flagship software offering called the FICO Platform as the Solution Sales Executive (SSE). The FICO Platform Sales Team (SSEs) are an overlay sales role, and you will partner with Key Account Managers as well as both Technical & Industry Pre-Sales teams to round out the go to market. Each SSE carries a quota for a dedicated set of Enterprise Accounts within their region comprised of both existing and target Platform customers. The SSE is responsible for driving initial adoption (Land) and growth (Expand) of Platform by educating and inspiring our customers about the enormous opportunity to empower business users to leverage the FICO Platform as the ‘brain and central nervous system’ for the creation and iteration of customers journeys that involve data, analytics, and strategy design and execution across the enterprise."– Hiring Manager.
What You’ll ContributeWork with existing and new customers to understand their key initiatives in Consumer Lending and Retail Banking across Marketing, Originations, Customer Management, Personalization, Collections and Fraud. Share expertise and thought leadership in Decisioning, Analytics, & Optimization within Financial Services with the goal of helping our clients leapfrog the competition leveraging FICO’s cutting-edge Platform.Build relationships with senior client stakeholders in Business and Technology to gain insights into their most urgent decision management related problems while articulating FICO’s platform capabilities.Research and shape potential solution opportunities through collaborative engagement with internal Key Account Managers, Pre-Sales Domain Experts and Pre-Sales Architects to formulate and effectively position solution proposals.Ensure clients are delighted with solutions purchased to create win-win relationships that are long-term, expanding, and profitable.Collaborate across internal FICO teams including Global Solution Architecture, Product Development, Finance and Professional Services to shape a cohesive sales effort that educates our customers on the tremendous business value the FICO Platform delivers.Work with the largest and most advanced Financial Institutions as well as a core set of leaders in other sectors.Manage sales to quarterly and annual targets, with significant earnings upside when targets are exceeded.
What We’re SeekingBachelor’s degree and, or experience developed in work environments.Strong track record building relationships and a knack for understanding the client’s industry and business/technology challenges.Demonstrated success structuring and selling complex, enterprise software solutions to large clients in financial services/banking a plus.Knowledge or experience in Consumer Lending, Credit Risk, Account Management, Retail Banking and Fraud is also a plus.Have a deep interest in, and or experience in both the technical and business use of data, behavioural profiles, decision management, orchestration, Machine Learning, Artificial Intelligence, Simulation, and Optimization in SaaS offerings.A Passion to learn and educate customers and FICO colleagues through presentations, and conversations. Strong soft skills, and a genuine interest in people and a desire to help them be wildly successful.A Passion to work hard under tight deadlines and a pension for thriving in high pressure situations.A Collaborative style of working where the strengths of teammates are celebrated and the whole team is greater than the sum of its players.Ability to travel up to 50% of business week as we need to know our customers and their aspirations intimately to truly make difference.Fluency in Thai language.
Our Offer to YouAn inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so.An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Why Make a Move to FICO?At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.FICO makes a real difference in the way businesses operate worldwide:Credit Scoring — More than 90% of US credit decisions involve the FICO Score.Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.Lending — 3/4 of US mortgages are approved using the FICO Score.Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!Learn more about how you can fulfil your potential at www.fico.com/CareersFICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

The Systems Analyst focuses on the architecture, scalability, and integration of the broader technical landscape. Working as a peer to Application and Data Leads, this role ensures the ecosystem is robust, "AI-ready," and capable of handling enterprise-level growth, and take a lead role in designing how different systems interact and ensuring that data pipelines are optimized for high-volume processing and AI governance.
Key Focus: Prioritizes solution ROI by ensuring system scalability, strategic insights, and competitive AI integration while collaborating as a peer to technical Leads.
Key Responsibilities:Ecosystem Architecture: Design and implement seamless integrations between core applications and third-party services.Strategic Data Architecture: Coordinate with the Data Lead to design complex database schemas and optimized pipelines for heavy loads.Predictive Analysis: Use historical data to perform diagnostic deep-dives and develop models to forecast future system demands.AI Governance: Oversee the quality and security of data pipelines used for machine learning and AI-driven automation.Integrated Solutioning: Partner with Leads to translate high-level business goals into robust technical specifications and long-term roadmaps.
Required Qualifications:Technical Mastery: Expert-level Database Scripting (performance tuning, schema design) and SDLC methodologies.AI Implementation: Proven experience building "AI-ready" data structures and implementing automated AI agents.Analytical Depth: Ability to perform deep-dive diagnostic analysis on multi-tiered system failures.Preferred Skills : SQL, Python and Looker Studio

How You Will Contribute:▪ Market and cross-sell various products and services of the Bank and YGC partners.▪ Grow customer base through internal or external sales initiatives.▪ Cultivate meaningful relationships with clients and timely servicing of their financial needs.
What RCBC Can Offer You:▪ Keep your skills relevant, and grow with the Bank▪ Work alongside among the industry’s best and brightest▪ Provides a wide menu of benefits, incentives, and opportunities
What Will Make You Successful:▪ Proven experience in achieving sales targets and driving business growth.▪ At least a four year graduate in any business-related degree.▪ Working knowledge in credit evaluation, analysis, banking policies and procedures, and knowledge of bank products and services.
Location: Roxas Blvd (corner Ermita Manila Branch)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity"Are you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions you’re selling reflect cutting-edge, market leading technologies? With more than 65 years of stable growth, FICO’s world-class analytic solutions support smarter fraud, risk and customer management decisions for thousands of businesses worldwide. As a highly valued member of the Client Sales team, you will leverage your knowledge, exceptional relationship skills and proven consultative-selling abilities to achieve success." - Hiring Manager
What You’ll ContributeBuild relationships with senior client stakeholders to gain insights into their most urgent business problems while articulating FICO’s capabilities.Research and shape potential solution opportunities through collaborative engagement with internal sales, product, delivery and marketing experts to formulate and effectively position solution proposals.Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.Ensure your clients are delighted with solutions purchased and FICO’s quality of service, to create win-win relationships that are long-term, expanding and profitable.Collaborate with Product Development, Product Marketing, Pre-Sales and Delivery to shape the future direction of our solution road-maps based upon market needs.Manage your sales to quarterly and annual targets, with significant earnings upside when you exceed your targets.
What We’re SeekingProven experience in building relationships with senior clients combining your understanding of the client’s industry and shared business challenges along with your knowledge of FICO’s solutions.Demonstrated success structuring and selling complex, enterprise solutions to large financial services/banking clients.Experience in a consulting environment will be viewed favourably.A collaborative style with experience engaging a diverse group of internal colleagues to articulate a truly compelling client value proposition.Ability to travel 25-50%.
Our Offer to YouAn inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Why Make a Move to FICO?At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.FICO makes a real difference in the way businesses operate worldwide:Credit Scoring — More than 90% of US credit decisions involve the FICO Score.Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.Lending — 3/4 of US mortgages are approved using the FICO Score.Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

Responsibilities
Design and Implement Solutions: Develop and implement SAP S/4HANA EWM solutions to meet client requirements.Integration: Ensure seamless integration with other SAP modules (e.g., WM, MM, SD).Project Management: Lead end-to-end implementation projects, including blueprinting, configuration, testing, and go-live support.Stakeholder Management: Manage relationships with key stakeholders, providing expert advice on SAP WM_EWM best practices.Workshops and Training: Conduct design workshops and provide training and support to end-users.Agile Methodology: Participate in Agile sprint planning and product backlog management.
Profile
Minimum Bachelor's Degree in IT, Software Engineering, Supply Chain or similar fieldMinimum of 5-6 years in SAP EWM and at least 2 full lifecycle S/4HANA implementationStrong understanding of SAP EWM module and its integration with other SAP modules.Experience in working with Consulting industryExcellent verbal and written communication skills.Strong analytical and problem-solving abilities.Ability to work collaboratively in a team environment.Experience with SAP Fiori apps and system conversion.Certifications: SAP EWM/Logistics and S/4HANA certifications

Are you a results-driven retail leader who thrives in a fast-paced environment? We’re looking for a Selling Manager who can drive sales performance, lead high-performing teams, and ensure seamless store operations.
If you are passionate about operational excellence and customer satisfaction, this role is for you!
What You’ll Do:Drive and execute strategies to consistently meet and exceed sales targetsManage and control operating expenses (OPEX) to maximize profitabilityLead initiatives to reduce merchandise losses and improve overall marginsMonitor inventory movement to ensure optimal stock levelsEnsure availability of key items, including “basic never-out” productsDevelop, coach, and empower team members through effective training programsProactively address operational challenges to ensure smooth store execution
What We’re Looking For:Bachelor’s Degree in any business-related courseAt least 4 years of management experience in retail or a related industryStrong leadership, analytical, and people management skillsA goal-oriented mindset with a passion for delivering results

Advantage Medical Staffing is recruiting for a Gynaecologist to join a well-established clinic in Dubai.💰 Salary: AED 25,000 – 35,000 per month
📌 Key Responsibilities:Conduct gynaecological consultations, examinations, and diagnosisManage antenatal, intrapartum, and postnatal careDiagnose and treat conditions including PCOS, endometriosis, and fibroids
📌 Requirements:1–4 years’ experience post-MDValid DHA licence or eligibility to obtain one
📦 Package Includes:Employment visaMedical insurance (as per DHA regulations)Annual return flight to home country
📄 Application Requirement:Please submit your CV with a professional photo when applying.📍 Join a modern healthcare setting in Dubai and advance your specialist career.
📩 Apply now or contact us for more details.

Job DetailsSkill Set-Network and InfraWork Location- Offshore - WHF , Onsite - DammanJob DescriptionSYSTEM ENGINEER - 5+ years
'-L3 system engineer /Wintel Engineer-Expert in AD and Exchange-Experience in VMware-Experience in Linux (Nice to have)-Experience in HCI (Hyper Converged)-Previous experience in Hyperscaler/Cloud (Nice to have), GCP preferable-Work experience serving Middle East clients-Good English Speaking and communication skills-Storng Team Player-Self Driven and able to guide and lead the team-Hands on expeirence in Documentation

The Branch Client Relations Officer (CRO) is responsible for the daily lobby management operations and serves as a key support to the Branch Head in driving business growth through active marketing, cross-selling, and upselling of the Bank’s and its affiliates’ products and services, including deposit accounts, loans, credit cards, and bancassurance solutions. The role involves identifying client needs, generating sales leads, and promoting appropriate banking and insurance products to enhance client relationships and contribute to the branch’s overall sales targets.
Key Responsibilities
Provide customer service to the clients of the Bank by actively volunteering assistanceManage lobby traffic in the branch and directing / educating clients to use alternative electronic channels (i.e. the branch's digital machinesApprove and override transactionsEnsure compliance to the Bank's Policies, procedures and Requirements
Qualifications
Bachelor's degree holderWith at least three years branch banking experience as an officerProficiency in computer and business applicationsHas effective oral and written communications skillsAvailable vacancies for Greenhills, Ortigas, Makati, Quezon City and Manila areas

Who we are
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.


We are Mission First: Everything we do is driven by our Mission.

We are Remote First: We champion a remote environment with a preference for asynchronous communication and a high degree of autonomy.

We are AI First: We are committed to using AI to accelerate our mission; AI is a fundamental part of how we operate, innovate, and scale.

We are Apolitical: We do not take a position on political or social topics, unless it relates to our Mission.

We Live by Our Values: We role model our values 100% of the time.

We Expect High Performance: We set a high standard and we’re not satisfied with being average.

The role
The Credit Controller plays a crucial role in the operations of our Finance team. Based in the Philippines and reporting to the Senior Credit Controller, you will be responsible for ensuring the timely collection of outstanding debts or payments owed to Employment Hero from all revenue streams.

This role is vital to maintaining healthy cash flow for the company by minimising overdue payments and managing customer relationships effectively. You will thrive in this position if you are extremely organised, have a deep knowledge of Accounts Receivable processes, reconciliations and enjoy working in a fast-paced environment.

Your responsibilities will include:

Collections & Relationship Management: Actively correspond with customers by phone and email to verify payment status, resolve outstanding issues, and maintain a positive customer relationship.

Service Excellence: Deliver high-quality customer service and resolve inquiries via Zendesk, Slack, and phone calls.

Ledger Maintenance: Reconcile the Accounts Receivable ledger to ensure all payments and credit memos are properly posted and bank variances are reconciled.

Reporting: Assist the Senior Credit Controller and Credit Controller Lead with AR reporting, collection status, write-off reports, and creating credit memos.

Dispute Resolution: Resolve late payments, prepare Letters of Demand when necessary, and endorse customers to 3rd parties if applicable.

Payment Application: Responsible for applying AR payments across all bank accounts.

Who you are

Experience: You have 3+ years of A/R, collections, and bank reconciliation experience.

Financial Savvy: You possess strong financial acumen and a deep understanding of Accounts Receivable processes.

Communicator: Excellent verbal and written English skills to communicate effectively with customers and internal stakeholders.

Problem Solver: You are a critical and creative thinker who can identify issues related to overdue payments and propose new best-practice solutions.

Technical Skills: Intermediate Excel skills are required. (It’s a bonus if you are familiar with Zuora, Upflow, Zendesk, Trovata, Salesforce, or Xero) .

Mindset: You are customer-centric, service-oriented, and able to work autonomously with minimal supervision.

Negotiator: Ability to negotiate payment arrangements while maintaining positive relationships.

What we can offer
Joining Employment Hero means:

Remote Work: Work remotely with the flexibility to own your time and impact.

Cutting-edge Tools: Access tools to amplify your work and knowledge.

Ambitious Environment: Surround yourself with outcome-driven colleagues who challenge you to do your best work.

Equity: Own ESOP (employee share options) in a fast-growing tech company.

Benefits: Generous parental leave, WFH office expense budget, and outstanding learning & development opportunities.

Global Gathering: Attend our annual Global Gathering—we're heading to the Gold Coast, Australia, in September 2026!.


Note: We’re AI-first, so you may meet some of our AI tools early in the process to ensure a fair and consistent experience. 
We verify candidate identity and location as part of our hiring process.
Employment Hero celebrates diverse perspectives and experiences; we invite people of all backgrounds and identities to apply.

Job Title: Finance Manager / Controller (Renewable Energy)
Location: Philippines (Manila)
Job Responsibilities:Lead the financial management and controllership of renewable energy projects across development, construction, and commercial operations.Prepare accurate and timely management accounts and statutory financial statements in compliance with PFRS and internal policies.Develop, maintain, and monitor detailed project budgets, forecasts, and long-range financial plans.Oversee project cost control, cost-to-complete tracking, and variance analysis; proactively flag financial risks and mitigations.Manage cash flow forecasting, liquidity planning, bank account administration, and funding allocations across the portfolio.Administer project and corporate debt facilities, including drawdowns, repayments, covenant compliance, and lender reporting.Coordinate with banks on loan documentation, security arrangements, refinancing activities, and ongoing relationship management.Support (and where applicable lead) FX exposure management and hedging strategies; ensure appropriate accounting treatment and effectiveness testing.Lead internal and external audits; coordinate tax filings, statutory submissions, and compliance requirements.Ensure timely and accurate reporting and compliance related to energy sales/settlements and operational guidelines (e.g., DOE and IEMOP, as applicable).Manage customs and import-related compliance for project equipment/materials (e.g., documentation, valuation support, and coordination for BOC requirements).Manage financial flows during construction (e.g., contractor milestone payments, variation orders/claims, retention), including monitoring EPC contract financial performance.Oversee finance operations during the operational phase, including billing (PPA/market sales), settlement processes, and ongoing cost control.Drive strong internal controls, finance policies, and risk management frameworks across projects and corporate entities.Act as the finance liaison with lenders, equity partners, auditors, regulators, and internal project teams; provide finance guidance to senior management/board on project viability and treasury strategy.Other duties as assigned.
Essential Qualifications:Bachelor’s degree in Accountancy, Finance, or a related field.CPA (Philippines) strongly preferred.8–12+ years of progressive experience in finance/controllership/treasury, ideally within energy, infrastructure, utilities, construction, or other capital-intensive project environments.Strong working knowledge of PFRS, statutory reporting, audit requirements, and month-end/quarter-end close.Demonstrated experience with budgeting, forecasting, project cost control, and cash flow management across multiple projects/entities.Experience administering debt facilities (drawdowns, repayments, covenants) and producing lender packs/reporting.Solid understanding of Philippine tax and regulatory compliance; ability to coordinate effectively with auditors, tax advisors, and relevant agencies.Strong analytical and problem-solving skills; able to translate project performance into clear financial insights and actions.Strong stakeholder management and communication skills; comfortable working with cross-functional teams (development, engineering, legal, commercial, operations).
Desired Experience:Renewable energy experience (solar, wind, storage, hybrid, transmission) and/or exposure to project finance structures.Oil and Gas experience is a plusExperience managing EPC-related financial processes (milestones, variation orders/claims, retention, performance securities/bonds).Treasury/hedging exposure (FX risk management, hedge accounting/effectiveness testing) where relevant.Familiarity with energy billing/settlement processes and market/merchant sales vs. PPA billing.Experience working with lenders, DFIs, export credit agencies, or multi-source financing structures.
Salary & Benefits:Competitive annual salary commensurate with experience.Performance-based incentives/bonuses.Professional development and career growth opportunities.Role offers meaningful exposure across the full renewable energy project lifecycle in the Philippines.
Application ProcessIf you are passionate about renewable energy investments in Southeast Asia and possess the necessary qualifications, please submit your application along with your resume to raiyan.waridwan@vertexsolutions.sg.

Nogle Philippines Inc. is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which is tailored to the unique needs of global financial technology firms. Nogle Philippines Inc. offers several key operations positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.
About the OpportunityThe Customer Service Assistant Shift Lead supports the Team Lead /Sr. CustomerService Officer and/or CS Head in managing the daily activities of the Customer Service team toensure smooth operations, consistent service quality, and achievement of performance targets.This role serves as a bridge between agents and management, providing guidance, handlingescalations, and stepping in as acting Team Lead when necessary.
Responsibilities：Assist the Team Lead / Sr. Customer Service Officer in supervising and motivating the Customer Service Operations agents to meet service level agreements (SLAs) and key performance indicators (KPIs)Provide real-time support to agents, including answering queries, handling escalations, andoffering coaching during live chats and ticketsMonitor agent performance and adherence to quality and compliance standardsHelp onboard and train new team members after TQAs turnover to ÇS Ops / Productionenvironment; support skills development through mentoring and feedbackAssist in scheduling, task assignment, and workload balancing to ensure consistentcoverageParticipate in team meetings, performance reviews, and calibration sessionsPrepare basic reports on team productivity, customer feedback, and areas for improvementFoster a positive and collaborative work environment, promoting teamwork and engagementAct as Team Lead in their absencePerform additional duties and tasks as assigned by the Supervisor
Requirement：At least 1–2 years of experience in a call center environmentStrong communication, interpersonal, and problem-solving skillsAbility to guide and motivate peers while maintaining professionalism and objectivityFamiliarity with call center tools, CRM systems, and basic reportingA proactive attitude, with the ability to multitask and work under pressure
Nice to Haves：Has Fintech/ Web 3 knowledgeHas identity verification (KYC/KYB) experienceSelf-motivated but is a team player and can work under pressure
Perks & BenefitsCompetitive total compensation packageVarious team-building programs and company eventsComprehensive healthcare schemes for employees and dependantsAnd many more! Apply and let us tell you more!

About BNP Paribas Solutions - Philippines BranchEstablished in 2024, BNP Paribas Solutions Philippines Branch is a branch of BNP Paribas Group, a leading bank in Europe with an international reach. We provide support services, back-office operations services related to or which further the accomplishment of the corporation’s investment services, banking transaction processing, and equity investment.
About BNP Paribas Group:BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.
Commitment to Diversity and InclusionAt BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:The IFSO Fund Account team will perform Fund Accounting functions for various clients across several locations with 24 x5 coverage. The process includes Transactions input, Reconciliation, Fund valuation, Cash processing, Reporting & Transfer Agency with intraday deadlines. Accurate and timely reporting of NAV to the end client is the key objective of the team.
Position PurposeBNP Paribas is seeking a proactive and creative team player to work with the team. The ideal candidate for this position will possess strong know how of the process and act as an effective back-up to his/her supervisor.
The Private Capital Associate plays a critical role in the Private Capital team. The role will require technical expertise in processing and reviewing functions with respect to PC Loan Administration services delivered to the BNP Paribas client base.
The role is responsible for the output and service delivery of the PC team and will include the provision of technical expertise for all middle office and back office activities. This role will focus on the delivery of daily activities for PC assets, but also support onboarding and transitions, as well as business change projects and business improvements, to ensure a consistent and sustainable operating model
Represent Private Capital Loan Solutions as SME in client/prospect and external meetingsTo be the 1st escalation point of contact for the client in Loan Administration TasksOn-board with the collaboration of private capital business implementation team, new transactions:Portfolio / Asset assessment (the operational risks associated with new transactions based on the documentation)IT Testing end to end with new business requirementsFull setup of the loan administration toolSLA writing
Primary Role Responsibilities
Be owner of the perimeter under responsibility from a management, cost monitoring, humanresources budget, operation quality and client focus prospectiveAssess capacity consumption (cost) for new transactionAssess any operation challenges and propose solutionsParticipate actively to the review of procedure and checklistsProvide operational support to the Private Capital team members in case of operational picksAssist the Head of Private Capital department on complex operational issues and department organizationEnsure that the asset database quality meets PC Lux standard
Required education/certification/licenses:
Any degree / equivalentRelevant experience (5-10 years) in alternative investment, Management Company, administrator, or audit firm (solely for Private Capital funds).Fluent in English; European language (such as French) will be considered as an asset

Key Responsibilities Prepare detailed technical drawings, layouts, and schematics for ground improvement works, including piling, soil stabilization, and foundation solutions. Translate engineering designs and specifications into CAD drawings. Collaborate with engineers and project teams to review and revise drawings as needed. Ensure all drawings comply with industry standards, company procedures, and project requirements. Maintain accurate records of drawings, revisions, and documentation. Support the Ground Improvement Department in design visualization and technical presentations. Assist in quantity take-offs and coordination with construction teams when required.
Qualifications Diploma or degree in Civil Engineering, Drafting, or related field. Minimum 5 years of experience in drafting, preferably in geotechnical or ground improvement projects. Proficiency in AutoCAD, Civil 3D, or similar CAD software. Good understanding of ground improvement techniques (piling, soil stabilization, grouting, etc.) is an advantage. Strong attention to detail and ability to work accurately under deadlines. Good communication and teamwork skills.

Responsibilities Daily Operations & Support
Perform monitoring, troubleshooting, and resolution of data pipeline issues across SQL, SSIS, Azure Data Factory, and Azure Synapse.Respond to market-raised support tickets and operational requests in a timely manner.Execute routine data checks, validation tasks, and scheduled operational activities.
Development & Maintenance
Work on SQL queries for data extraction, validation, and minor optimization tasks.Assist in SSIS package maintenance, debugging, and enhancements.Participate in development tasks related to Azure Data Factory pipelines and mappings.Support updates to Azure Storage structures, file validations, and data housekeeping tasks.
Cloud Platform Operations
Perform basic administrative tasks in Azure Synapse workspace (monitoring, pipeline checks, SQL pool usage).Monitor and troubleshoot Azure Data Factory pipeline executions and triggers.Provide support in storage operations such as file movements, folder setup, and access checks
Profile
Bachelor of Science (BSc) in Computer Science, Information Systems, Data Science, Engineering, or a related field.3–4 years of relevant experience in data operations, data engineering support, or a similar junior data role.Basic to intermediate knowledge of SQL and relational databases.Familiarity with SSIS, Azure Data Factory, Azure Synapse, and Azure Storage is an advantage.Understanding of data pipelines, ETL processes, and data validation concepts.Strong analytical, troubleshooting, and problem-solving skills.Ability to work in a support-oriented, fast-paced environment.Good communication skills and willingness to learn cloud and data technologies.

About the RoleLocation: Ermita, ManilaRole Type: Full-timeDepartment: Marketing
As an Assistant Brand Manager, you will be responsible for the development and implementation of your brand's respective Marketing Plan. You will ensure the timely execution of marketing initiatives and reviews the overall effectiveness during and post implementation, and recommends improvements/enhancements to be made. Also, you will review the performance of the brands periodically, adjusts the Marketing Plans as deemed fit, and gather market-relevant insights and data through field visits, and through customer and consumer interface.
Other responsibilities include:
Carries out market research (formal & informal research methodology) to gather trade and consumer insights that will be a critical input in the development of brand/ category strategy and plansManages implementation of brand marketing campaigns and evaluates effectiveness of the campaign vs agreed Key Performance Indicators.Manages brand budget with direct coordination with FinanceImplements agreed Brand Plans in coordination with internal stakeholders and ensure brand objectives are met
To succeed and grow in this role, you will be required to meet the following qualifications:
Completed at least a four-year bachelor’s degree, preferably in Business Administration, Marketing, Advertising or similar fields of studyAt least two (2) years experience in brand management
About FELCOAt Firefly Electric and Lighting Corporation (FELCO), customer satisfaction is a commitment. Our mission is to elevate everyday experiences by providing accessible quality products and solutions that every Filipino deserves.
Since we started our operations in 2001, we have worked hard to build expertise and deliver quality products, reliable service, and trustworthy lighting and electrical solutions through our brands—Firefly, Royu, ECOLum, and Herks. Today, we continue to ensure a diverse range of premium products for our valued customers by introducing new categories and by partnering with internationally-recognized brand Chint.

Job Description:Assist in monitoring the inbound process to ensure items are received, checked, and moved to the next stage within the set timelinesSupport in assigning daily tasks to warehouse staff as directed by the Warehouse Shift LeadConduct initial checks on deliveries and report any discrepancies (shortages, overages, damages) to the Shift Lead or appropriate departmentEnsure timely documentation of received items and internal transfersMaintain accurate records of inbound transactions for tracking and reportingHelp track attendance and task completion during the shiftAssist the Shift Lead in compiling performance data and shift reportsPromote adherence to safety and warehouse guidelines during operations
Requirements:Graduate of any Bachelor’s DegreePreferably with at least 1-2 years of experience in warehousing, logistics, or e-commerce operationsExposure to warehouse tools, processes, and inventory systems is an advantageDetail-oriented and organized; able to follow standard procedures consistentlyProficient in Microsoft Office and Google Workspace (Docs, Sheets, Drive)Willing to work in Silangan, Calamba, Laguna

Shape Enterprise Transformation Through Strategy, Process, and Digital Innovation

At Emapta, we transform how businesses grow by building dedicated global teams that operate as seamless extensions of our clients. Our model is built on transparency, control, and long-term partnership-giving organizations the confidence to scale while maintaining full visibility and alignment. We prioritize people at every level, creating meaningful careers where talent is valued, supported, and empowered to perform at their best in a truly global environment.

Role Snapshot

Employment Type: Full-time
Shift: Flexible shift, Weekends Off
Work Setup: Hybrid, Makati/Ortigas

Benefits
Competitive Salary PackageHybrid work arrangementHMO coverage with free dependent upon regularizationPrime office location in Makati and Ortigas (Easy access to MRT stations, restaurants, and banks)Fixed weekends offSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environmentAbout the Role

As a Business Transformation Specialist, you will lead enterprise-wide initiatives that directly influence how global businesses operate, scale, and innovate. This role sits at the intersection of strategy, process excellence, and digital enablement-driving measurable improvements in efficiency, experience, and financial outcomes. You will partner with senior stakeholders to design transformation roadmaps, unlock operational value, and deliver high-impact solutions. At Emapta, this is more than a role-it's a long-term global career where top-tier talent thrives in a top 1% environment, supported by world-class clients, advanced tools, and continuous growth opportunities.

Qualifications
Bachelor's or master's degree in Management Engineering, Business Administration, Organizational Development, or equivalentAt least 5 years of experience in business process improvement, project management in digital enablement projects, and client managementExperience in Lean Six Sigma, Agile, or similar methodologiesExperience in leading large-scale process transformation initiativesAbility to manage client discussions and internal stakeholders effectivelyStrong skills in business case development and cost-benefit analysisFamiliarity with automation, digital transformation, and enterprise process governanceFamiliarity with journey mapping, CX methodologies, and BPM toolsStrategic thinking with a strong analytical mindset in structured environmentsExcellent presentation and stakeholder management skillsHigh proficiency in Microsoft PowerPoint and ExcelKey Responsibilities
Process Management
Lead discovery sessions to identify opportunities to improve efficiency, service quality, and technology user experienceRecommend key outcomes linked to process improvement initiatives, cost savings, and digital solution implementationEnsure alignment of processes with business strategy, compliance, and operational efficiencyIdentify, assess, and resolve process inefficiencies to drive continuous improvementExperience Strategy
Create journey maps to define and describe friction points in the employee and client journeyPropose recommendations to improve end-to-end experienceDevelop and implement change management strategies to ensure smooth adoptionStakeholder Engagement & Facilitation
Collaborate with department heads, executives, and cross-functional teams to gather insights and drive process improvementFacilitate workshops, process redesign sessions, and stakeholder discussions to optimize business workflows and build transformation roadmapsProvide expert guidance and recommendations on process improvement, experience management, AI, and digital enablementBusiness Case and ROI Creation
Conduct data collection and analysis to support transformation initiativesDevelop business cases, including cost-benefit analysis, ROI analysis, and cost estimatesEvaluate the financial viability of transformation initiativesTechnology Accelerator
Serve as Subject Matter Expert for digital enablementProvide functional and technical expertise to guide innovation, solution development, stakeholder alignment, and pilot initiativesProject Management
Apply project management principles to run transformation initiativesDevelop project plans from initiation through execution and completionWho Are We?

Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 11,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

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