How You Will Contribute:▪ Market and cross-sell various products and services of the Bank and YGC partners.▪ Grow customer base through internal or external sales initiatives.▪ Cultivate meaningful relationships with clients and timely servicing of their financial needs.
What RCBC Can Offer You:▪ Keep your skills relevant, and grow with the Bank▪ Work alongside among the industry’s best and brightest▪ Provides a wide menu of benefits, incentives, and opportunities
What Will Make You Successful:▪ Proven experience in achieving sales targets and driving business growth.▪ At least a four year graduate in any business-related degree.▪ Working knowledge in credit evaluation, analysis, banking policies and procedures, and knowledge of bank products and services.
Location: Roxas Blvd (corner Ermita Manila Branch)
Role OverviewYou will bridge the gap between innovative product design and rigorous banking standards. Your primary mission will be to maintain the integrity of our product portfolio through meticulous manual updates and interest rate management, while staying agile enough to launch special projects and campaigns directed by the Group Head. This is a vital role for a detail-oriented professional with a strong Product Support background in Banking who excels at navigating BSP requirements and internal policy frameworks. This is under the Product Management & Support Division.
Key ResponsibilitiesProduct Lifecycle Management: Drive product enhancements to improve customer experience and maintain market relevance.Regulatory Compliance: Manage essential administrative work for internal and BSP-mandated requirements, ensuring all products meet legal and ethical standards.Documentation & Governance: Systematically review and update old branch circulars and existing product manuals to ensure operational accuracy.Pricing & Analysis: Execute changes in interest rates and stay ahead of the curve by performing regular market competitive analysis.Strategic Projects: Lead marketing campaigns and special projects under the direction of Group Head (GH) and senior management.Agile Support: Execute various management directives and ad-hoc assignments to support the bank’s evolving strategic goals.
Requirements & QualificationsEducation: Bachelor’s Degree in Business, Marketing, or a related field from a reputable institution.Experience: Open to Fresh Graduates OR at least 1 year of experience in Product Development, Management, or Marketing. Experience in Financial Services (FinTech/Banking) or FMCG is highly preferred.Functional Knowledge: * Proficiency in Product Marketing, Digital Strategy, and Brand Management.Understanding of Advertising and Marketing Communications (MarCom).Familiarity with data-driven decision-making and digital onboarding workflows.Soft Skills: A level-headed professional who thrives in a regulated environment, balances innovation with organization, and possesses a "continuous improvement" mindset.
Are you a data-driven problem solver looking to shape the future of banking? As a Strategic Initiatives Officer within our Retail Transformation Division, you will be at the heart of RCBC’s growth engine. You won't just be "managing projects"—you’ll be translating complex data into actionable business strategies that drive operational efficiency and long-term growth for our Retail Banking Group.
About the Role
Your Impact Drive Execution: Work directly with the Department Head to turn high-level strategies into reality, ensuring key projects stay on track and within scope.
Responsibilities
Data-Driven Insights: Dive deep into customer analytics and data science to provide the "why" behind business decisions.Cross-Functional Collaboration: Act as a bridge between IT, Data Science, and our Branch networks to ensure seamless project delivery.Strategic Planning: Support the development of robust business cases and project plans for the bank's next big moves.International Synergy: Liaise with global partners like SMBC on high-impact collaboration projects.
Qualifications
Education: Graduate of a 4-year degree, preferably in Business, Management Information Systems (MIS), or Engineering.Experience: Ideally 2–3 years in product development or project management within a financial institution.Early Career: Fresh graduates with a strong analytical foundation and a desire to learn are highly encouraged to apply.
Required Skills
Proficiency in Windows-based programs; knowledge of project management frameworks is a plus.
Preferred Skills
The Analytical Mind: You have a knack for turning numbers into narratives. Experience with PowerBI or advanced Excel is a major plus.The Communicator: You can navigate technical discussions with IT and strategic presentations with upper management with equal ease.The Problem Solver: You thrive in fast-paced environments and can adapt quickly to the shifting landscape of financial technology.The Detail-Oriented Professional: You understand the importance of compliance (BSP, AML) and ensure every project meets the highest regulatory standards.
Job SummarySupports the Business Center's volume objectives through account acquisition and cross-selling of YGC products.Willing to be assigned in Palawan National Hi Way Branch and PalawanHow will you contribute?Assist the Branch Manager in achieving sales goals.Prepare monthly and daily sales call plans and reports and ensure correct recording of action plans and other essential information.Develop effective sales activities to help market retail banking products.What will make you successful?Bachelor’s degreeSomeone with the skill to work well in a sales and banking environment, able to adapt to their surroundings and apply what they've learned as tools in their leadershipAdept in Strategic Planning and ManagementKnowledge of risk management controlsWorking knowledge in credit evaluation, analysis, and banking policiesAt least a 4 year graduate with a degree in any business related program.Adept in Strategic Planning and Management' Financial ManagementKnowledge in risk management controls' Account managementWorking knowledge in credit evaluation, analysis, techniques/methods, banking policies and procedures, and knowledgeable with bank products and services.
Job SummaryResponsible for managing IT projects in support of business initiatives
How will you contribute?Manages one major project or one or more minor projectsDevelops and manages processes (technical and business) to ensure plans are in place to meet business requirements in a cost efficient manner and within specific targetsManages project team, defines roles and responsibilities, sets performance objectives and standards, ensures proper coaching and training, monitors and evaluate performanceManages communication among the stakeholders of the project including vendors and 3rd party partnersEnsures project issues are raised and resolved at the appropriate levels. Keeps project team informed of the overall project statusManages business requirements by coordinating with the business users to help assess feasibility and establish time and effortPerforms project reviews with team to ensure quality systems are development/maintained through the use of established techniques and adherence to process standards and to the MLPP compliance laws and regulations.Manages production systems by ensuring appropriate resources are allocated to handle production problems and ad-hoc requirementsMaintains and sustains technical and business expertise on assigned business domains and its associated and related technologies.Ensures that applied technologies are kept up-to-date with industry trends
What will make you successful?At least a 4 year graduate or a Degree in Information Technology, Computer Science or any IT related courseAt least 5 years of responsible experience in the areas of application systems design, analysis, development and maintenance work involving mainframe, midrange, microcomputer systemsRelevant exposure to banking operations is preferredDevelops and manages business and technical processes to deliver project requirements.Handles project resources to meet project objectives
Job SummaryResponsible for managing highly complex mission critical projects in support of IT business initiatives.
How will you contribute?Manages more than one complex or high-risk projects and project teams concurrently.Develops and manages processes (technical and business) to ensure plans are in place to meet business requirements in a cost efficient manner and within specific targetsManages project teams, defines roles and responsibilities, sets performance objectives and standards, ensures proper coaching and training, monitors and evaluate performanceReviews plans and progress of different work groups to ensure work is coordinated and continues to meet overall project objectivesEnsures project issues are raised and resolved at the appropriate levels. Keeps project team informed of the overall project statusManages business requirements by coordinating with the business users to help assess feasibility and establish time and effortDirects the analysis and provides expert design advice so that the system solution satisfies management and business requirementsPerforms project reviews with team to ensure quality systems are development and maintained through the use of established techniques and adherence to process standards and to the MLPP compliance laws and regulations.Plans and manages the development and career plan of staffMaintains and sustains technical and business expertise on assigned business domains and its associated and related technologies. Ensures that applied technologies are kept up-to-date with industry trends.Contributes to the development or enhancement of Project Management StandardsPerforms Project Management training when requiredAnticipates, manages and mitigates project risksManages communication among the project stakeholders including vendors and 3rd party partners
What will make you successful?Relevant Bachelor’s DegreeAt least 10 years of responsible experience in the areas of application systems design, analysis, development and maintenance work involving mainframe /midrange /microcomputer systemsRelevant exposure to banking operationsExperience in Agile MethodologiesExperience in Cloud-based Platforms
Job SummarySupports the Business Center's volume objectives through account acquisition and cross-selling of YGC products.Willing to be assigned in Carmona, CaviteHow will you contribute?Assist the Branch Manager in achieving sales goals.Prepare monthly and daily sales call plans and reports and ensure correct recording of action plans and other essential information.Develop effective sales activities to help market retail banking products.What will make you successful?Bachelor’s degreeSomeone with the skill to work well in a sales and banking environment, able to adapt to their surroundings and apply what they've learned as tools in their leadershipAdept in Strategic Planning and ManagementKnowledge of risk management controlsWorking knowledge in credit evaluation, analysis, and banking policiesAt least a 4 year graduate with a degree in any business related program.Adept in Strategic Planning and Management' Financial ManagementKnowledge in risk management controls' Account managementWorking knowledge in credit evaluation, analysis, techniques/methods, banking policies and procedures, and knowledgeable with bank products and services.
Job Summary:
The Application Development Services Head is responsible for providing overall leadership to the Applications Development function of the IT Shared Services Group, managing high-functioning teams in-charge of the delivery of all IT application development and maintenance projects. Leads the Application Development Divisions in defining strategies, roadmaps, and resource allocation to ensure the timely, quality, and cost-efficient delivery of all projects aimed to support the process improvement and digital transformation initiatives of the Bank.
How will you contribute: Oversees the successful delivery of IT application development projects and maintenance activities of the Application Development Division (ADD) heads. Monitors all project activities.Assists the Chief Technology Officer (CTO) and Group Head in developing and implementing the IT strategies and plans, providing technical expertise and advice to achieve business goals and delivery of applicable technical solutions.Oversees the adoption and implementation of industry best practices in application development, such as Agile, DevOps, and other initiatives, across ADDs. Directs the standardization of practices, processes, and guidelines across ADDs to ensure that the tools, expertise, and skillsets are adopted and acquired as necessary.Directs the implementation of IT strategic initiatives involving application development across ADDs within the timelines and budget agreed upon with senior management.Reviews and monitors all applications developed and maintained to ensure its alignment with internal architecture and industry standards, whether done internally or by third party providers.Provides technical consultancy to various business unit leaders to assess, identify, and recommend appropriate IT solutions addressing short- and long-term business requirements.Recommends and implements organizational changes within ADDs to improve the timely and efficient delivery of application services.Leads the ADD IT Heads in working with external IT partners and project consultants to provide appropriate and cost–effective support services for the Bank’s software applications and services. Ensures contractual and license compliance for all software, services and deliverable at all times.Works with the ADD IT Heads in implementing the IT Service Level Agreements (SLA) with vendors and ensures these are achieved consistently. Escalates to CTO and Group Head when SLAs are breached and recommends corrective or remedial actions. Actively participates in the vendor/solutions evaluation to ensure that the recommendations are aligned with the Bank's requirement.Prepares and submits regular management reports on status of ongoing projects. As necessary, seeks CTO or higher management approval on IT costs/funding needed for approved projects.Consolidates and secures approval for the annual budget of ADDs, as well as the budget for specific applications projects.Keeps ADDs updated on technology trends and other emerging trends and issues for continuous improvement of IT services and solutions and mitigation of risks and exposures.Represents the ITSSG in meetings, presentations, and other undertakings on behalf of the CTO and/or ADD IT Heads.
What will make you successful: Graduate of any IT-related field of studiesRelevant exposure to banking operations and technologies is requiredWith at least ten (10) years of experience in the areas of information planning and systems application design, analysis, development and maintenance workWith working knowledge on software development, IT tools and methodology, and banking operationsExcellent oral and written communication skills. People and project management experience.
Job Summary: To assist Credit Policy Head in:Ensuring the development and/or updating as well as the issuance of the relevant guidelines/policies (and procedures as necessary) governing the lending activities of the Bank.Fulfillment of Credit oversight in reviewing credit policies from RCBC Bankard, PPCs and attending credit committee/ portfolio review meetingsMonitoring of policy deviations and exceptions, ensure proper approvals were secured, and that deviations remain within approved limits.Adjust credit policies based on delinquency trends, business targets and regulatory changes.
How will you contribute:Credit Policy Formulation and/or Updating: Assist in conceptualization, formulation, and/or updating of the guidelines/policies and procedures governing the credit or lending activities of the BankEnsure annual updating of Credit Policy ManualsAssist in addressing relevant internal and external audit findings via issuance and/or updating of credit policies and implementing guidelines.Provide guidance to internal customers in the interpretation and implementation of the provisions of the approved credit guidelines/policies as issued via the Riz Library.Assist in conducting town halls, roadshows and similar activities meant for promulgation and clarification of the latest credit policies
Exceptions Handling and MonitoringEnsure exceptions/ deviations to credit policy are monitored regularly, duly approved by delegated authority, remains within acceptable levels relative to total portfolio, and reported regularly to relevant units and Senior Management.Implement policy changes to minimize exceptions and improve approval process of exceptions, while remaining aligned with the credit risk appetite of the Bank.
Insurance Companies Accreditation:Conduct annual review/evaluation of the accreditation of insurance companies in accordance with internal policies and conditions of the approval.Work with and coordinate with various units involved in gathering information needed to accredit the companies, as well as in cascading to concerned units the prescribed risk limits of accredited companies
Operations Manual, Policies and Procedures Review:Review the other Lending/Business Units’ Operations Manuals, guidelines/policies and procedures as may be assigned to ensure salient matters specifically regarding credit related matters (as deemed applicable) are considered and/or addressed.
Credit Policy Oversight: Assist in reviewing and endorsing for approval Credit Policy proposals from the RCBC Bankard Services Corp (RBSC) Credit Policy GroupAttend monthly Portfolio Reviews and Credit Committee Meetings of various Lending Groups as delegated or in the absence of Credit Policy Head
What will make you successful: A bachelor's degree in Business Administration, Economics, Management and Finance. Post-graduate degree and/or relevant trainings are an advantage.Must have a strong working knowledge in the development of policies related to commercial, corporate, SME loans, and consumer loans.Significant exposure in the credit cycle for business/consumer loans, knowledge in BSP regulations and best practices in the industryWith previous experience as a Relationship Manager/Marketing Assistant, Loans Operations or Credit Analyst for Commercial Loans preferred.At least three (3) years experience in policy formulation and/or in any credit related functions.
Role OverviewAs the Department Head, your primary mission is the end-to-end management of the bank's Deposit Products. Reporting to the Retail Transformation Division Head, you will conceptualize directional strategies to integrate products, channels, and services into a unified customer journey. You will act as a vital bridge between internal business units and external regulatory bodies to ensure our offerings remain competitive, compliant, and customer-centric.
Key ResponsibilitiesProduct Strategy & Enhancement: Conceptualize and formulate directional strategies for product enhancements and new initiatives to drive revenue and volume growth.Portfolio Management: Oversee the product marketing mix (Product, Pricing, Promotions, Place, and Resources) and manage the lifecycle of assigned deposit products.Regulatory & Administrative Compliance:Handle administrative work for internal and BSP requirements and secure approvals from Upper Management and regulatory offices (BSP, Legal, Compliance) for new launches and ensure adherence to AML and Terrorist Financing Prevention Programs.Operational Excellence: Update old branch circulars and maintain current product manuals and manage changes in interest rates and monitor product performance daily.Market Intelligence: Conduct regular market competitive analysis and monitoring of other banks to stay ahead of industry trends.Collaboration & Campaigns: Lead campaigns and special projects as directed by the Group Head (GH). Equip branch distribution channels with sales tools, customer profiles, and leads. Integrate Customer Journey Maps to ensure a "seamless customer delight" experience.Budget & Governance: Prepare and manage annual budgets (OPEX/CAPEX) and ensure good governance across all division initiatives.
Qualifications
Education: College graduate, preferably in Business, Marketing, or Communication-related courses.Experience: At least 5 years of experience in product development, management, or marketing, ideally within a financial institution.
Required SkillsFunctional Knowledge: Deep understanding of banking products, channels, sales practices, and branch operations.Familiarity with advertising, PR, and events management.Technical Skills: Proficient in Windows-based programs, including MS Word, Excel, PowerPoint, and Canva.Soft Skills: Excellent written and oral communication and interpersonal skills. Analytical, highly creative, and able to handle multiple projects simultaneously. Independent thinker with a proactive, self-motivated, and assertive attitude.
