Deliver Tax Reporting and Compliance Across Australian Business Services
Early-career accountants gain valuable exposure by working on real-world tax compliance and financial reporting. The Junior Tax Accountant supports end-to-end tax processes across multiple entities while developing technical capability. This project-based opportunity with Emapta offers hands-on learning, structured guidance, and a pathway to long-term global career growth.
Job Snapshot
Employment Type: Project-based (6 months)Shift: Day shift. Weekends offWork Setup: Onsite, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependentCompetitive Salary PackagePrime office location in Makati (Easy access to MRT stations, restaurants, and banks)Fixed weekends offDay shift scheduleSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationFun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
The Qualifications We Seek
Bachelor's degree in Accountancy or a related field; eligible or planning to pursue CA or CPA1-2 years of experience in accounting, tax, or business services supportExposure to Australian taxation is an advantage (minimum 6 months preferred but not required)Demonstrate strong written and verbal English communication skillsApply attention to detail and accuracy in preparing and reviewing financial data and reportsFollow instructions while working independently under supervisionShow initiative and a proactive approach to completing tasks and meeting deadlinesUse analytical thinking and problem-solving skills to support accounting and tax workManage time and priorities effectively with good organizational skillsUnderstand core accounting principles, including double-entry bookkeeping and financial reporting basicsDemonstrate basic knowledge of taxation concepts, including GST, income tax, and compliance requirementsPossess working knowledge of Microsoft Excel and Word, with exposure to accounting or tax software (e.g., MYOB, QuickBooks, or similar)Show willingness to learn Australian tax processes, systems, and tools, including ATO-related workflows
Your Daily Tasks
Business Services & Tax Support
Assist senior staff in delivering business services and tax engagements while developing accounting and taxation expertisePrepare income tax returns (individuals, companies, partnerships, trusts, FBT) and lodge BAS, IAS, GST, and PAYG obligationsPrepare financial accounts, tax calculations, working papers, reconciliations, journals, and supporting schedulesProcess ATO registrations (ABN, TFN, GST), assessments, extension requests, and compliance correspondenceConduct tax research, analyze legislation and rulings, and draft tax advice, memos, and client reportsProvide payroll processing and payroll-related support
Client & Stakeholder Engagement
Liaise with Managers, Directors, Partners, firm staff, ATO, OSR, government bodies, and clientsAttend client meetings as required and manage client communications with increasing autonomyEscalate client matters appropriately and address review feedback promptly
Quality & Technical Performance
Ensure accuracy, completeness, and compliance with firm standards, the Act, and RegulationsDeliver timely, high-quality outputs with strong attention to detailDemonstrate increasing independence and reduced supervision over time
Process, Administration & Billing
Manage timesheets, budgets, WIP, and billing processes (including APS bill generation)Monitor time against budgets and assist in fee preparationComplete administrative and compliance tasks accurately and on schedule
Self-Management & Productivity
Manage workflow, track job progress and due dates, and meet productivity targetsPlan assignments, anticipate challenges, and provide proactive progress updatesClarify expectations and manage priorities efficiently
Training, Development & Knowledge Sharing
Undertake CA or CPA studies and attend firm training and technical updatesMaintain proficiency in accounting and tax softwareSupport Cadets and Graduates through task delegation, mentoring, and on-the-job trainingContribute to team meetings, technical discussions, and knowledge sharing
Process Improvement & Business Support
Participate in firm initiatives, networking events, and marketing activitiesIdentify cross-selling opportunities and support new business development effortsPrepare and circulate internal tax updates and technical summaries
About the Client
Our client is part of an award-winning Australasian association of chartered accounting and advisory firms operating across Australia, New Zealand, and Fiji. With over 40 years of experience and global reach through an established international network, they deliver comprehensive financial, taxation, and business advisory services to enterprises, government bodies, and nonprofit organizations. They are recognized for practical insight, technical excellence, and ethical standards, building long-standing client relationships founded on trust, responsiveness, and measurable business impact.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Optimize Contact Strategy for a High-Growth Fintech Lender
Our client, iCash is a market-leading Canadian fintech company redefining short-term lending through speed, accessibility, and responsible financial solutions. Since 2016, they have issued over 1.96 million loans, supporting hundreds of thousands of customers with instant approvals and 24/7 service. Known for their transparent approach and customer-first philosophy, they combine advanced technology with strong regulatory compliance. With millions in customer savings and thousands of positive reviews, they continue to scale as a trusted name in digital lending.
About the Role
Revenue growth in collections depends on intelligent dialing strategies, compliance accuracy, and data-driven execution. The Dialer & Campaign Operations Manager owns this engine, optimizing performance across campaigns and systems. This opportunity offers long-term global career progression with Emapta, built for high-caliber professionals seeking measurable impact and elite-level operational excellence.
Role Snapshot
Employment Type: Full-timeShift: Night Shift, Weekends OffWork Setup: Work From HomeSalary: PHP 50,000 - PHP 80,000
Exciting Perks Await!
Competitive Salary PackageNight differential pay to maximize your earningsPermanent WFH arrangementHMO coverage with free dependent upon regularizationFixed weekends offPrime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretionFun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
The Qualifications We Seek
Operational Experience
3-5+ years of hands-on experience managing outbound dialing operations in a collections environmentDirect experience administering a predictive dialer platform (NICE CXone Personal Connection preferred; Genesys, Five9, or Avaya also considered)Strong understanding of campaign list management, pacing strategies, retry logic, disposition mapping, and compliance rules (DNC, callable hours, consent)Experience managing multiple concurrent campaigns across customer segments with different contact strategies and dialing modes
Analytical & Technical Skills
Strong analytical ability, comfortable diagnosing campaign performance issues using data and translating findings into operational changesProficiency in Excel (pivot tables, formulas, data models) for ad hoc analysis and performance trackingSQL experience is a strong asset, with the ability to query data warehouse tables to validate campaign populations and performance metricsExperience with champion and challenger testing and uplift measurement in an outbound collections context
Soft Skills
Ability to bridge the gap between collections strategy and dialer configuration to ensure effective executionClear communicator who can explain technical dialer concepts to non-technical stakeholders and translate business requirements for IT teamsSelf-starter who identifies problems proactively and takes ownership of solutions
Preferred Qualifications
Experience with NICE CXone APIs (Admin, Personal Connection, Reporting) or similar CCaaS platform APIsFamiliarity with sub-prime or near-prime lending collections and related regulatory environments such as CRTC and provincial consumer protection
Key Responsibilities
Campaign Management Portal Operations
Own the Campaign Management Portal that feeds campaign lists and configurations into the CCaaS platform (NICE CXone Personal Connection)Create, configure, and manage outbound dialing campaigns using the portal's filtering engine (DPD range, balance tiers, loan product, province, action tags, payment history, contactability scores)Define campaign priority and scheduling rules to ensure high-value accounts are contacted first without over-penetrating lower-priority segmentsManage skill-to-campaign assignments and route campaigns to the correct NICE CXone skills and agent queues based on segment complexity and language requirementsMonitor the account-to-campaign assignment pipeline and resolve conflicts when accounts qualify for multiple campaigns using priority-based deduplication logicPartner with IT to define portal enhancement requirements, report defects, and validate new releases before production deployment
NICE CXone Dialer Administration
Manage NICE CXone Personal Connection configurations including pacing, retries, redial rules, maximum attempts per record, and time-of-day and timezone complianceSelect appropriate dialing modes (predictive, progressive, preview, agentless/IVR) based on campaign type and regulatory requirementsOwn the compliance layer, including Do Not Call list integration, consent flag enforcement, callable hours by province, and maximum attempt rules
Performance Monitoring & Optimization
Own outbound performance KPIs including answer rate, right-party contact rate, RPC-to-promise conversion, abandonment rate, occupancy, penetration rate, and dollars collected per hourConduct weekly or biweekly dialer health checks to identify degradation in contact rates, agent idle time, and campaign under- or over-penetrationDiagnose underperformance by campaign, skill, time window, or agent group and implement corrective actions
Strategy & Segmentation
Translate collections strategy into executable campaign configurations by defining who to contact, when to contact, how often to contact, and which channel to use based on DPD bucket, balance, payment behavior, and contactabilityDesign and execute champion and challenger experiments on dialing strategies including attempt timing, retry cadence, voicemail drop versus live connect, and preview versus predictive modesRecommend treatment paths and contact intensity by lifecycle stage (1-30 DPD early stage, 31-60 mid stage, 61-90 late stage, 90+ deep delinquency)Partner with the Default Analytics team to incorporate propensity-to-pay, contactability, and expected value models into campaign targeting and prioritization
Dialer Reporting & Operational Documentation
Build and maintain campaign-level dashboards within the portal and NICE CXone reporting tools showing real-time and historical dialer performanceProduce weekly dialer performance summaries including answer rate trends, RPC conversion, abandonment, penetration by campaign, and agent occupancy
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Great Places to Work 2025, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Maximize Telco Revenue Using ARPU, Churn, and Pricing Insights
Lead commercial pricing and revenue analytics initiatives within a consumer telecommunications environment. As a Commercial Pricing Manager, you will analyze customer revenue performance, monitor ARPU, churn curves, plan mix, and VAS attachment, and identify opportunities to improve revenue, retention, and margin. This role is designed for professionals with hands-on experience in telco or large-scale subscription businesses, not general CRM, operations, or sales roles. Emapta connects you to global commercial strategy work within a high-performance, data-driven environment.
Job Overview
Employment type: Full-timeShift: Day Shift, Monday to Friday; 5:30 AM-2:30 PM or 6:30 AM-3:30 PM, Weekends OffWork setup: Hybrid - Megatower, OrtigasSalary: PHP 80,000 - PHP 120,000
Exciting Perks Await!
Competitive salary packageHybrid work arrangementHMO coverage with free dependent upon regularizationPrime office location in Ortigas (easy access to MRT stations, restaurants, and banks)Day shift scheduleFixed weekends offSalary Advance Program through our banking partner (eligibility subject to bank assessment; available after 6 months tenure)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to office gyms (Ortigas and Makati)Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
The Qualifications We Seek
Minimum 2+ years of experience in commercial analytics, pricing, or revenue management within consumer telecommunications or subscription-based businesses (MUST HAVE)Proven hands-on experience working with telco metrics such as ARPU, churn curves, plan mix, and VAS attachment (non-negotiable)Demonstrated impact on revenue optimization, customer retention, and margin improvementStrong experience working with large customer datasets and translating insights into commercial and pricing decisionsExperience in pricing strategy, customer lifecycle value management (CVM), or revenue optimization within telco or subscription environmentsStrong stakeholder management and communication skills within commercial, product, or pricing teamsHighly analytical with a strong problem-solving mindset and attention to detail
Your Daily Tasks
Revenue Analytics & Commercial Performance (Core Focus)
Analyze ARPU, churn curves, plan mix, VAS attachment, and customer revenue trendsIdentify opportunities to improve revenue, retention, and margin performanceEvaluate performance of pricing, plans, and commercial initiatives using large customer datasets
Pricing Strategy & Optimization
Support development and optimization of pricing strategies and product positioningAssess pricing effectiveness and recommend adjustments based on customer behavior and market trendsModel revenue impact of pricing changes, promotions, and plan structures
Customer Base & Lifecycle Analytics
Analyze customer lifecycle performance across acquisition, retention, upsell, and churnSegment customer base to identify high-value opportunities and revenue risksMonitor churn drivers and recommend targeted interventions
Data Analysis & Insights Delivery
Work with large-scale telco datasets to generate actionable commercial insightsDevelop dashboards and reports tracking key commercial KPIsTranslate complex data into clear recommendations for stakeholders
Cross-Functional Commercial Collaboration
Partner with product, marketing, and commercial teams to align pricing and revenue strategiesSupport campaign planning with data-driven targeting and performance evaluation (not execution)Provide insights to influence business decisions and commercial outcomes
About the Client
Our client operates within the telecommunications industry, delivering high-speed broadband solutions across Australia. Known for its customer-first mindset and data-driven growth strategies, the organization continuously evolves its lifecycle management and commercial models. Joining the team means influencing revenue performance, shaping customer engagement at scale, and gaining exposure to international telecom markets within a performance-driven environment.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Design High-Availability Networks with Fortinet, BGP, and SD-WAN
Modern network environments demand more than basic firewall knowledge-they require deep technical ownership and strategic execution. The Senior Network Engineer leads secure, scalable infrastructure using Fortinet, SD-WAN, and advanced routing. This role offers a long-term global career with Emapta, built for top-tier engineers seeking stability, impact, and continuous growth.
Job Overview
Employment type: Full-timeShift: Day Shift, Weekends OffWork setup: Hybrid, Makati (4 days onsite, 1 day WFH)
Exciting Perks Await!
Competitive Salary PackageHybrid work arrangementHMO coverage with free dependent upon regularizationPrime office location in Makati (Easy access to MRT stations, restaurants, and banks)Day shift scheduleFixed weekends offSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment; available to account holders with minimum of 6 months company tenure)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free fitness trainerExclusive Emapta Lifestyle Perks (hotel and restaurant discounts, and more)Unlimited referral incentives across the organizationStandard government and Emapta benefits20 annual leaves (5 convertible to cash)Fun employee engagement activitiesMentorship and exposure to global leadersCareer growth opportunitiesDiverse and supportive work environment
The Qualifications We Seek
Possess 5-10+ years of hands-on experience as a Network Engineer, preferably within a Telecom or ISP environmentAdvanced, hands-on expertise in Fortinet firewall administration, including policy design, VPNs, security profiles, troubleshooting, and optimizationProven experience in SD-WAN configuration, SLA performance tuning, and traffic optimizationStrong knowledge of routing protocols, including BGP, OSPF, static, and default routing, with real-world implementation experienceDesign and implement scalable network architectures, with proven experience in network design, segmentation, and high-availability environmentsDemonstrate strong expertise in Layer 2 and switching technologies, including Ethernet, VLAN, MPLS, and VXLANWork extensively with enterprise network hardware, including Cisco, HP, Aruba Networks, Juniper Networks, and MikroTik routers and switchesUtilize Next-Generation Firewall platforms, with Fortinet as the primary requirement; experience with Palo Alto Networks or Sophos is a plusManage core network services, including DNS, DHCP, SNMP, RADIUS/TACACS, and configuration management toolsSupport or administer Network Access Control (NAC) solutions, such as PacketFence, as an advantageLeverage network monitoring and alerting tools, including PRTG, SolarWinds, Zabbix, or similar platformsApply working knowledge of network automation or scripting, using Python and/or AnsiblePreferred: certifications such as CCNP, JNCIS, or equivalent; ITIL / IT Service Management certification is an advantage
Your Daily Tasks
Network Operations & Support
Perform daily health checks, monitor logs, and respond to alerts to ensure network availability, stability, and performanceMonitor network infrastructure in real time, ensuring connectivity, redundancy, and optimal utilizationInvestigate, isolate, and resolve incidents and outages using established troubleshooting methodsInstall, test, and maintain network devices, including routers, switches, firewalls, access points, and related infrastructureMaintain data center standards, including cabling, power, cooling systems, and operational checks
Change Management & Documentation
Participate in change management processes, including RFC creation, peer reviews, and implementationDevelop, maintain, and update SOPs, documentation, and troubleshooting guidesEnsure all tickets (incidents, requests, changes, problems) are resolved within SLA targetsDeliver timely and high-quality support to internal and external stakeholders
Technical Leadership & Innovation
Act as Level 3 escalation for high-severity incidents, critical requests, and implementationsServe as lead engineer when required and support complex technical initiativesCollaborate on testing, validation, and deployment of new technologies, upgrades, and solutionsRecommend improvements to network engineering practices, processes, and standards
Network Optimization & Compliance
Maintain patching and firmware compliance aligned with best practices and audit requirementsWork with cross-functional teams to resolve incidents, vulnerabilities, and system issuesEnsure security and compliance across on-premises and cloud environmentsContribute to IT policies, standards, and continuous process improvements
Reporting & Continuous Improvement
Analyze incident trends, identify gaps, and recommend service improvementsGenerate reports and provide insights to stakeholdersContinuously enhance processes, workflows, and service deliveryStay updated on emerging technologies and industry developments
Collaboration & Team Development
Build and maintain strong relationships with stakeholders and internal teamsMentor and support junior team members through coaching and knowledge sharingParticipate in team planning, meetings, and performance alignmentPromote accountability, ownership, and collaboration across the team
General Responsibilities
Perform additional administrative or operational duties as assigned
Key Relationships & Decision Making
Collaborate closely with global technology teams to support and execute cross-functional initiativesWork with the Technical Innovation and Engineering Manager for guidance, coaching, and performance developmentPartner with division management and internal teams to allocate resources and identify system and application needsProvide ongoing support to internal stakeholders, ensuring efficient processes and a positive user experienceContinuously assess and improve support delivery, tools, and workflowsExercise autonomy in day-to-day decision-making within defined scopeEscalate decisions involving significant impact, risks, or timeline changes to senior leadershipMaintain full accountability for delivering tasks on time, meeting quality standards, and achieving expected outcomes
Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 11,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."
Tim Vorbach, CEO
#EmaptaEra
Assess Credit Applications Using Australian Lending and Financial Data
Credit decisions in asset finance directly impact deal velocity, risk exposure, and customer satisfaction. The Australian Credit Analyst plays a critical role in evaluating applications, ensuring compliance with Australian lending standards, and supporting accurate funding outcomes. This opportunity is built for professionals with hands-on Australian credit experience who are fully committed to an onsite setup. Through Emapta, access a long-term global career designed for top 1% talent supporting high-performing finance operations.
Job Overview
Employment Type: Full TimeShift: Day Shift (8:30 AM to 5:30 PM AEST), Weekends OffWork Setup: Onsite, Makati
What's In It For You
Day 1 HMO coverage with free dependentCompetitive Salary Package with sign-on bonusPrime office location in Makati (Easy access to MRT stations, restaurants, and banks)Fixed weekends offDay shift scheduleSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
The Qualifications We Seek
Minimum 2-3 years of hands-on Australian credit analysis or loan processing experienceExperience reviewing credit applications under Australian lending standards Willing to work onsite in MakatiStrong English communication skills (written and verbal)High attention to detail with strong accuracy in document review
Preferred Qualifications
Experience in asset finance, consumer lending, or equipment financeExperience working directly with Australian lenders, brokers, or fundersHands-on experience using funder portals and processing applications end-to-endExperience reviewing credit reports, payslips, bank statements, and tax documentsFamiliarity with illion bank statements or similar financial tools
Key Responsibilities
Review new credit submissions and apply the application checklist against required parametersIdentify missing documentation and advise what is required before proceeding to the credit teamReview new supplier requests and follow the accreditation checklistIdentify missing requirements before proceeding to the onboarding processReply to customer emails regarding payment updates, payout figures, and related requestsReview supplier tax invoices against the application checklistIdentify errors or missing information and liaise requirements back to the supplierPrepare loan documents for settlementProcess and collate documentation required to settle applicationsHandle inbound client calls for ad hoc inquiriesConduct outbound calls to obtain required information before progressing deals to creditContact suppliers to obtain updates on tax invoices or missing informationReceive approval advice from funders and update the internal portal accordinglyRelease approval notifications to stakeholders and call customers to confirmPerform general administrative and sales support dutiesReview credit reports, payslips, bank statements, tax returns, and other financial documents against funder requirementsAssess applications for credit approvalGather and verify financial and relevant information from customersLiaise with internal and external stakeholders to facilitate the credit application processSelect appropriate funders and enter applications into funder portals
About the Client
Our client is a specialist asset finance company focused on delivering tailored funding solutions for equipment purchases across diverse industries. They partner with equipment resellers, OEMs, car dealerships, and truck dealerships to seamlessly integrate finance into the sales journey. With access to an extensive panel of banks and funders, digital application and settlement systems, and dedicated finance administration support, they streamline approvals and remove operational burden from sales teams. Their structured processes, strong lender relationships, and industry expertise have positioned them as a trusted partner in equipment finance and rental solutions.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Shape Enterprise Transformation Through Strategy, Process, and Digital Innovation
At Emapta, we transform how businesses grow by building dedicated global teams that operate as seamless extensions of our clients. Our model is built on transparency, control, and long-term partnership-giving organizations the confidence to scale while maintaining full visibility and alignment. We prioritize people at every level, creating meaningful careers where talent is valued, supported, and empowered to perform at their best in a truly global environment.
Role Snapshot
Employment Type: Full-time
Shift: Flexible shift, Weekends Off
Work Setup: Hybrid, Makati/Ortigas
Benefits
Competitive Salary PackageHybrid work arrangementHMO coverage with free dependent upon regularizationPrime office location in Makati and Ortigas (Easy access to MRT stations, restaurants, and banks)Fixed weekends offSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environmentAbout the Role
As a Business Transformation Specialist, you will lead enterprise-wide initiatives that directly influence how global businesses operate, scale, and innovate. This role sits at the intersection of strategy, process excellence, and digital enablement-driving measurable improvements in efficiency, experience, and financial outcomes. You will partner with senior stakeholders to design transformation roadmaps, unlock operational value, and deliver high-impact solutions. At Emapta, this is more than a role-it's a long-term global career where top-tier talent thrives in a top 1% environment, supported by world-class clients, advanced tools, and continuous growth opportunities.
Qualifications
Bachelor's or master's degree in Management Engineering, Business Administration, Organizational Development, or equivalentAt least 5 years of experience in business process improvement, project management in digital enablement projects, and client managementExperience in Lean Six Sigma, Agile, or similar methodologiesExperience in leading large-scale process transformation initiativesAbility to manage client discussions and internal stakeholders effectivelyStrong skills in business case development and cost-benefit analysisFamiliarity with automation, digital transformation, and enterprise process governanceFamiliarity with journey mapping, CX methodologies, and BPM toolsStrategic thinking with a strong analytical mindset in structured environmentsExcellent presentation and stakeholder management skillsHigh proficiency in Microsoft PowerPoint and ExcelKey Responsibilities
Process Management
Lead discovery sessions to identify opportunities to improve efficiency, service quality, and technology user experienceRecommend key outcomes linked to process improvement initiatives, cost savings, and digital solution implementationEnsure alignment of processes with business strategy, compliance, and operational efficiencyIdentify, assess, and resolve process inefficiencies to drive continuous improvementExperience Strategy
Create journey maps to define and describe friction points in the employee and client journeyPropose recommendations to improve end-to-end experienceDevelop and implement change management strategies to ensure smooth adoptionStakeholder Engagement & Facilitation
Collaborate with department heads, executives, and cross-functional teams to gather insights and drive process improvementFacilitate workshops, process redesign sessions, and stakeholder discussions to optimize business workflows and build transformation roadmapsProvide expert guidance and recommendations on process improvement, experience management, AI, and digital enablementBusiness Case and ROI Creation
Conduct data collection and analysis to support transformation initiativesDevelop business cases, including cost-benefit analysis, ROI analysis, and cost estimatesEvaluate the financial viability of transformation initiativesTechnology Accelerator
Serve as Subject Matter Expert for digital enablementProvide functional and technical expertise to guide innovation, solution development, stakeholder alignment, and pilot initiativesProject Management
Apply project management principles to run transformation initiativesDevelop project plans from initiation through execution and completionWho Are We?
Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 11,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."
Tim Vorbach, CEO
#EmaptaEra
Architect Scalable Cloud Platforms for High-Value Property Intelligence Systems
Power the systems behind Australia's most critical property intelligence. As a Backend Developer, you will design and scale cloud-native systems that process complex national datasets, shaping how financial institutions, investors, and government bodies access critical insights. This is a long-term global career opportunity with Emapta, built for engineers who operate at senior level and deliver measurable impact across modern distributed systems. This role is strictly for experienced professionals with deep hands-on expertise across Ruby ecosystems, microservices, and cloud platforms.
Job Overview
Employment Type: Full-TimeShift: Day Shift (Monday to Friday, 9:00 AM - 6:00 PM Brisbane Time) | Weekends OffWork Setup: Permanent Work From Home
Exciting Perks Await!
PHP 100,000 Sign-On Bonus (PHP 50,000 upon joining + PHP 50,000 upon regularization)Day 1 HMO coverage with free dependentCompetitive Salary PackagePermanent WFH arrangementDay shift scheduleFixed weekends offFully customized Emapta laptop with peripheralsSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
The Qualifications We Seek
Minimum 5+ years of commercial software engineering experience in microservices-based environments - non-negotiableProven hands-on experience building and maintaining REST APIs, containerized applications, and automated CI/CD pipelinesStrong commercial experience in cloud platforms (AWS and GCP) - candidates with exposure to only one platform may not be prioritizedSolid production experience with the following technologies:Ruby, Ruby on Rails, SinatraEmber.js (front-end exposure required)Kubernetes (container orchestration)PostgreSQL, Elasticsearch, RedisDatadog (monitoring/observability)MuleSoft (API/integration platform)Demonstrated experience delivering secure, scalable, and maintainable production systems in distributed architecturesStrong understanding of testing strategies (unit, integration, and functional testing) across full development lifecyclesProven experience working in distributed systems with clear ownership of services or featuresStable career history with sustained tenure and measurable contributions in previous roles
Core Competencies
Proven ability to own and deliver production-grade systems in complex, distributed environmentsStrong execution and decision-making skills, with the ability to navigate ambiguity, prioritize effectively, and deliver outcomesHands-on experience with testing, observability (e.g., Datadog), and incident preventionDemonstrated security-first engineering practices and adherence to reliability standardsAbility to work within and improve existing architecture and design patternsProven experience mentoring engineers and collaborating across cross-functional teams
Your Daily Tasks
Core Responsibilities
Deliver high-quality implementations that are maintainable, readable, secure, and performant.Interpret and clarify requirements to develop functionality aligned with intended user outcomes.Recommend implementation options that support the desired results.Provide accurate development estimates, commit to timelines, and communicate variances or risks to the scrum master.Share knowledge, insights, and lessons learned across the squad and wider technology team.
Seniority & Leadership
Demonstrate strong delivery capability by working through ambiguity, prioritizing effectively, and coordinating with Engineering and Tech teams to obtain needed information.Coach and mentor squad members and peers, proactively seeking and offering opportunities for growth.Communicate clearly across all levels-upward, downward, and across peer networks-while practicing active listening.
Technical Competencies
Deliver production-ready, maintainable code following engineering standards for readability, test coverage, performance, and security.Apply appropriate mixes of unit, integration, and functional tests to validate end-to-end changes.Use Datadog to monitor, diagnose, and improve platform stability and performance, proactively preventing issues.Uphold security best practices, monitor package integrity, and adhere to CVE SLOs.Follow existing architecture and design patterns, raising deviations for discussion and alignment.
Delivery & Planning
Collaborate with cross-functional squads to understand the backlog, sprint priorities, and research or investigation items.Participate in effort estimation and commit to Sprint deliverables.Break down work into tasks no larger than 2-3 days, minimize parallel work, and aim for thin vertical slices.Raise concerns proactively regarding delivery risks or commitments.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Shape supplier quality where process capability defines product performance
Our client is a global leader in rehabilitation, recovery, and sports performance, delivering clinically trusted solutions across more than 100 countries through a network of over 500 partners. They design, develop, and distribute a comprehensive portfolio of over 20,000 products used by healthcare providers to improve patient outcomes. Backed by industry expertise and rigorous product validation, they have built a reputation for reliability, innovation, and scale-continuously advancing how clinicians support recovery, mobility, and performance worldwide.
About the Role
As a Regulatory Quality Associate - Supplier, you will play a critical role in protecting the integrity of a global manufacturing network-ensuring every supplier delivers consistent, high-performance outputs for Class I and II medical devices. This is a deeply technical, engineering-led role where your decisions directly impact product quality, compliance, and patient outcomes worldwide. Build a long-term global career with Emapta, where top-tier engineers thrive in high-standard environments designed for the top 1% of talent.
Role SnapshotEmployment type: Full timeShift: Night shift, Weekends OffWork setup: Hybrid, Megatower, Ortigas
Benefits
Day 1 HMO coverage with free dependentCompetitive Salary PackageNight differential pay to maximize your earningsHybrid work arrangementPrime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)Fixed weekends offSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
Qualifications
Bachelor's degree in Mechanical, Electrical, or Industrial Engineering; Registered Engineer is highly preferred5+ years of experience in a high-complexity manufacturing environment (Automotive/IATF 16949, Aerospace, or Medical Hardware)Deep technical understanding of Plastic Injection Molding, including mold flow, machine programming, and tooling maintenanceCore Tools MasteryHands-on experience in creating and defending PPAP (Level 3)Strong experience in PFMEA and Control PlansMetrologyAbility to interpret technical drawings and GD&TAbility to verify parts using CMM or manual precision instruments
Key Responsibilities
Process AuditingConduct deep-dive technical audits of supplier factoriesEvaluate process capability ($C_{pk}$) and line stabilityMolding OversightTroubleshoot quality issues related to molded componentsIdentify mechanical root causes beyond simple human errorPPAP ManagementOwn the Production Part Approval Process for new product launchesEnsure suppliers meet all physical specifications8D LeadershipDrive the 8D and root cause analysis process for hardware failuresEnsure corrective actions include process or tooling changesNPD CollaborationPartner with R&D and Manufacturing teamsEnsure Design for Manufacturability requirements are met by external partnersKPIs - Supplier QualityReduction in $DPMO$Drive continuous reduction in supplier-related defects through process improvementPPAP TimelinessEnsure 100% on-time approval of supplier parts for new product launchesZero "Repeat" NonconformancesEnsure 100% CAPA effectiveness through verified mechanical or process fixes
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Ensure Zero-Defect Importation in Highly Regulated Markets
Our client operates within the highly regulated medical device industry, delivering essential healthcare products across global markets. They are recognized for their strict adherence to international regulatory standards, ensuring safe and compliant distribution of Class I and II medical devices. With a strong commitment to quality systems and regulatory excellence, they continue to expand their global footprint while maintaining audit-ready operations and seamless cross-border logistics.
About the Role
As a Regulatory Quality Associate - Importer, you will operate at the critical intersection of global trade and medical device compliance, ensuring that life-impacting products meet the highest regulatory standards before reaching the market. This role influences the reliability of international supply chains, strengthens regulatory governance, and offers a long-term global career with Emapta-crafted for professionals who deliver precision, accountability, and impact at scale.
Job Overview
Employment Type: Full timeShift: Mid Shift, Weekends OffWork Setup: Hybrid - Megatower, Ortigas
What's in It for You
Day 1 HMO coverage with free dependentCompetitive Salary PackageHybrid work arrangementPrime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)Fixed weekends offSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
Qualifications
Bachelor's degree in Pharmacy, Life Sciences, or a logistics-related technical field3 to 7 years of experience in Regulatory Affairs with focus on importation governanceProven experience reviewing importation documents such as commercial invoices, bills of lading, packing lists, and certificates of originWorking knowledge of EU MDR Article 13 (Importer Obligations) and Philippine FDA importation requirements (LTO, CPR, CMDN)Proficiency in SAP, TrackWise, or VeevaAdvanced Microsoft Excel skills for data reconciliationStrong analytical skills with keen attention to detailEager to learn, adaptable, proactive, and mature in supporting business goalsExcellent verbal and written communication skills
Responsibilities
Import Documentation Review: Perform 100% verification of shipping and quality documents to ensure zero discrepancies before customs releaseCompliance Oversight: Execute importer obligations under EU MDR Article 13 and ensure all devices are correctly labeled and registered before market entryAgency Liaison: Coordinate directly with the FDA, Bureau of Customs (BOC), and PDEA to facilitate seamless product entryPost-Market Surveillance: Triage customer complaints and adverse events (AE) for imported products and ensure timely escalation to Global QualityVariation Management: Lead submission of PCPR variations, including shelf-life extensions and addition of alternative foreign manufacturersKPIs - Importer QualityZero Shipment Holds: Eliminate delays attributable to missing or incorrect importation or regulatory documentation100% MDR Compliance: Achieve full adherence to Article 13 requirements with zero audit findingsAudit Readiness: Ensure 100% availability of complete "Golden Folders" for every imported batch
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
Stabilize and Secure Cloud-First Systems Supporting Global Healthcare Technology
Critical healthcare platforms rely on stable, secure cloud environments-and this Systems Administrator role ensures exactly that. You will manage enterprise systems across Microsoft and multi-cloud environments, supporting real-world healthcare operations. This is a long-term global career with Emapta, built for professionals with proven infrastructure ownership.
Job Overview
Employment type: Full timeShift: Night shift, Monday to Friday 8:00 AM - 5:00 PM Central Time / 9:00 PM - 6:00 AM PH Time, Weekends OffWork setup: Onsite, Makati
Exciting Perks Await!
Day 1 HMO coverage with free dependentCompetitive salary packageNight differential pay to maximize your earningsPrime office location in Makati (Easy access to MRT stations, restaurants, and banks)Fixed weekends offSalary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati)Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)Fun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
The Qualifications We Seek
3-5 years of enterprise systems administration experience (Level 2/3 support) - non-negotiableStrong Azure cloud background (required) including virtualization, networking, storage, and identity servicesProven hands-on experience with:Microsoft 365 administration and security controlsIntune / Endpoint Manager (device compliance, policies, patching)Apple device management (macOS/iOS) - requiredExperience supporting Google Cloud Platform (GCP) or Google Workspace - requiredExperience managing identity and access (SSO, MFA, conditional access)Working knowledge and practical application of security and compliance frameworks (SOC 2, HIPAA, NIST)Strong experience across Windows environments, with working knowledge of macOS and LinuxSolid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)Hands-on experience with PowerShell or Bash scriptingExperience with ITSM tools (Freshservice or similar)
Core Competencies
Ability to operate independently in structured, compliance-driven environmentsStrong ownership mindset with the ability to manage systems, prioritize tasks, and deliver outcomesAdvanced troubleshooting and analytical thinking skillsClear communication across technical and non-technical stakeholdersAbility to collaborate effectively across IT, security, and business teams
Preferred Qualifications
Microsoft Azure certifications (AZ-900, AZ-104, AZ-305, AZ-500)AWS exposure or certificationsCompTIA Security+ or equivalentExperience in regulated environments (healthcare, finance, etc.)
Your Daily Tasks
Tier 1 End-User Support (Frontline)
Act as the first point of contact via Slack, phone, or support portal to triage incidents and service requestsResolve common issues involving user accounts, MFA, email, conferencing tools, and devices while meeting SLA targetsManage the Freshservice Tier 1 queue including classification, ticket updates, and escalations to Tier 2/3 with proper diagnosticsProvide remote support using screen-sharing and MDM toolsDeliver white-glove technical assistance for executives and mission-critical meetingsCreate and maintain knowledge base articles to encourage self-service and standardized fixes
Systems & Cloud Administration (Azure-first)
Administer Microsoft 365 tenants, Azure AD/Entra ID, and Azure virtualization services including VMs, scale sets, storage, and networkingManage cost governance and infrastructure scalability within Azure environmentsOperate Google Workspace environments during and after migrationsCoordinate AWS resources alongside engineering teamsManage identity and access management including SSO, MFA, conditional access, and least privilege controls
Device & Application Management
Lead Apple device management through Intune (Endpoint Manager) or JamfImplement device baselines, configuration profiles, compliance policies, and patch managementPackage and deploy applications across macOS, iOS, and Windows endpoints
End-User & Collaboration Stack Support (Tier 2/3)
Provide advanced support for collaboration platforms including Slack, Zoom, Zoom Contact Center, Notion, and internal applicationsEnsure reliable meeting and conferencing systems across locations
ITSM, Assets & Procurement
Implement and manage Freshservice workflows for incidents, service requests, and change managementMaintain asset inventories and coordinate hardware procurementDeliver reporting on SLA metrics and IT service performance
Networking & Office Infrastructure
Configure and troubleshoot networking infrastructure including VPNs and connectivity issuesSupport new corporate office buildouts and infrastructure upgrades
Security, Compliance & AI Familiarity
Apply practical security controls such as patching, system hardening, logging, backups, and encryptionSupport SOC 2, HIPAA, and NIST AI RMF compliance activitiesCollaborate with security teams on awareness training, audit evidence collection, and monitoringDemonstrate responsible use of AI tools including proper data handling and risk awareness in regulated environments
Project Execution & Automation
Support major system migrations such as Google Workspace to Microsoft 365 transitionsImprove collaboration stack performance and ITSM processesAutomate operational tasks using PowerShell and Bash scriptsPartner with engineering and DevOps teams to align infrastructure practices and internal application support
About the Client
Our client operates in the healthcare technology and AI space, developing intelligent platforms that help healthcare organizations improve patient care, operational efficiency, and data-driven decision-making. Their technology blends artificial intelligence with secure cloud infrastructure to power modern healthcare systems.Joining their team means contributing to an innovative environment where advanced technology directly supports healthcare providers and patients, helping transform how care is delivered and managed in a rapidly evolving digital health landscape.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
