• A

    Fleet Damage Coordinator  

    - National Capital Region

    Step into a fast-growing, customer-first start-up on track to become Australia’s #1 vehicle provider for Trades and trade business owners as a Fleet Damage Coordinator. Backed by innovation and a strong commitment to convenience and reliability, the business delivers tailored commercial vehicle solutions to tradespeople, small businesses, and large enterprises. Play a key role within a rapidly expanding company, gaining recognition as a trusted industry partner.
    The Opportunity Support operational efficiency by overseeing fleet damage, claims, repairs, and replacement vehicle coordination, ensuring minimal downtime, accurate billing, and a seamless customer experience.
    Why join us?Proudly Great Place to Work® certifiedCelebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & moreGrow with stability: 100+ in our 10-Year Club by 2025Dynamic talent network: 2,000+ across APAC and beyondCompetitive compensation with annual reviewsComprehensive medical care for you and your familyGenerous paid leave because work-life balance mattersLevel up with LinkedIn Learning and tailored trainingFlexible work setup
    Staff Testimonial “This role is fast-paced and rewarding, allowing me to manage fleet damage and claims while making a real impact on operational efficiency and customer experience.” - Fleet Damage Coordinator, ASW Philippines.
    What You’ll DoManage vehicle incidents, damage, and claims from start to finish, including documentation and insurance lodgmentCoordinate repairs by arranging quotes, approvals, bookings, inspections, and tracking vehicle downtimeCalculate and process customer damage charges, invoices, and payments with accuracyOrganize replacement vehicles, including bookings, extensions, returns, and related chargesCommunicate confidently with customers about incidents, repairs, claims, and excess paymentsHandle customer and insurance excess payments and ensure accounts are correctly reconciledKeep case records up to date and support monthly reportingIdentify trends and suggest improvements to help streamline processes and improve service delivery
    Key CriteriaMinimum 5 years’ experience in fleet management, coordinating insurance claims, vehicle damage, quotes, and repairsExceptional English skills, with strong written and verbal communicationExcellent numeracy and literacy skills, with attention to detail in documentation and invoicingAbility to work autonomously, manage own workload, and prioritize tasks effectivelyProfessional presentation, punctuality, and a customer-focused approachPrevious experience in similar roles, such as Motor Claims Consultant or Fleet Coordinator, is highly desirable
    Work setup Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup 1 day a month

  • G

    Technical Support Associate  

    - National Capital Region

    GREEN CROSS INC. IS LOOKING FOR TECHNICAL SUPPORT AND SERVICES GROUP ASSOCIATE TO BE PART OF OUR GROWING FAMILY.
    We would like to be known as “Pamilyang Propesyonal.” At GCI, we are a family. We take care of our employees as we take care of our own family. We maintain good relationships, celebrate small victories together, have fun and enjoy work that it no longer becomes work for us but a dream worth weaving and a future worth working hard for. We value trust which is strongly founded on integrity, our driving value as an organization. We are the “Pamilyang Propesyonal.” We value performance, excellence, and individual and team contributions. We value both the person and the results of the person. We have defined roles and we share a common dream – to grow, to succeed, and to achieve our goals… together! At Green Cross, we look for individuals with integrity, talent and commitment. We take pride in working as a “Pamilyang Propesyonal” where the culture is driven and focused, yet balanced and fun. Join us and have the chance to grow trusted brands!
    JOB SUMMARYSupports the Technical Group Supervisor in the implementation and maintenance of the company's hardware and related software for information, communication, and networking systems.
    JOB DUTIES AND RESPONSIBILITIESA. Performs Technical Services as given by the Manager or by the TGO.B. Maintains and troubleshoots hardware.Ensures availability and monitors efficiency of computers and equipment.Responses promptly to address equipment or system malfunctions.Assists in purchasing hardware and related software requirements through quotation request and specification verification.C. Assists in maintaining software applications including but not limited to anti-virus, office applications, operating systems and other related software.Supports in ensuring availability and monitoring efficiency of email service.Installs software licenses according to legal definitions or specifications.Downloads, tests, and installs software updates or upgrades of installations for continuous technical improvement.Supports in ensuring anti-virus software system is running effectively and that patterns and other related requirements are updated across the organization. Assists in monitoring virus and other alerts and ensuring prompt action.Supports in monitoring, maintaining and updating software installations to ensure operational efficiency and effective usage.D. Assists in the management of network and network resources.Maintains and troubleshoots the network and network resources.Assists in the implementation of improvements and upgrades.E. Acts as support to users and coordinates with or assists them on their needs or concerns related to network, hardware and/or software. Responds to user problems and rectifies faults.F. Maintains detailed documentation of hardware or software installation and maintenance guidelines and complies with other requirements in adherence to and as defined in the Systems QMSG. Submits required status reports of all activities on specified due dates.H. Submits detailed proposal or work plan for any project, system upgrade/update and implements such when approved.I. Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
    QUALIFICATIONSBachelor's Degree Holder with at least 3 years of work-related experienceHas a strong experience in helpdesk, desktop and technical supportHas knowledge on Servers, Networks, Security and PABX

  • S

    Security Engineer  

    - National Capital Region

    About the job
    ResponsibilitiesDesign, develop, and maintain security and technology platforms, systems, and servicesensuring our service capabilities are operating sufficiently.
    Lead initiatives to develop systems and tools to automate security within our Platform, Cloud services and platform services deployed on premise at our clients.
    Understand product and technology roadmaps and assist in developing solutions that both align with the roadmaps and leverage opportunities from evolving and future technologies.
    Translate complex domain and solution architectures into platform specific requirements anddesigns.
    Manage expectations of key business stakeholders (including internal and external customers), drive change, and negotiate successful outcomes within complex environments.
    Identify risks and issues in deploying system solutions and develop or recommend solutions to mitigate these risks and issues.
    Develop and implement plans to ensure the system meets capacity, performance, and availability criteria.
    Develop extensive knowledge of new and emerging systems, including leading industry (e.g.best of breed) and competitor solutions and contribute to the development and maintenanceof the corporate memory / database for the business and area of expertise.
    Lead the technology onboarding and integration of new SOC clients into our service processesensuring the client is ready for SOC BAU.
    Develop and maintain purple teaming methodology and framework and contribute to purpleteaming activities by performing offensive red hat activities as required.
    Develop and maintain DevOps capabilities to aid in the automation requirements for our services ecosystem.

    Skills & ExperienceKnowledge and skills:Excellent oral communication and presentation skills.
    Comfortable dressing to make a professional impression whenever they represent Sekuro.
    Previous experience managing short engagements and longer projects.
    Able to confidently engage with both technical business and technology stakeholders.
    Holds two or more contemporary GRC related certifications. Candidates actively studying toachieve a second certification will still be considered.

    Experience:Minimum of 3-5 years of demonstrable applied experience in your GRC area of expertise.
    6-10 years of experience in other relevant ICT and/or security domains.
    Experience with common security standards and frameworks, with a specialist level ofexperience in one or more.
    Experience with managing information/cyber security risks with a focus on managing businessimpacts.
    Experience in writing professional reports to communicate complex problems and presentrecommendations for change.

    What you bring with you:As an Engineer, you will innovate and engineer systems and tools that help maintain ourtechnology platform that enable our Managed Security Services and Security OperationsCentre.
    You will partner and collaborate with a highly skilled, virtual group of technical resources todeliver solutions and platforms, ensuring any security concerns are addressed, while reducingfriction.
    You will provide guidance and assist in making design decisions, perform risk assessments, and assess infrastructure & configuration for vulnerabilities and ensure our platform are up to date and functioning optimally.
    Motivated, dynamic, hands-on and responsible mindset
    Love of collaboration
    Willingness to try new things.
    Interest operating in a modern working environment.
    Passion or strong interest for cyber security
    Ability to advocate for Sekuro and what we seek to achieve.
    Requirements added by the job poster• No need for visa sponsorship• Authorized to work in Philippines

  • S

    Office Space Designer (Interior Design)  

    - National Capital Region

    Here at Studio West, we give you what you need:
    WORK-LIFE BALANCEWorking at Studio West will allow you to pursue your personal interests, self-care, and spend more time with your loved ones.Monday to Friday work schedulePaid time-off benefitsHybrid work set-up: combination of Work from Home (WFH) and Return to Office (RTO) set-up
    CAREER GROWTH AND OPPORTUNITYOur people-focused culture enables us to create a work environment that provides everyone purpose and allows each one to make their mark in their careers.Level up technical and soft skills through continuous learning and training programsRoom for career progression. Studio West is an equal-opportunity employer, processing candidates based on their qualifications and evaluating employees on performance and adherence to our corporate values. We provide promotional opportunities to those who are experienced and qualified from our ranks.
    JOB SECURITYWe want our employees to focus and excel on their jobs without having to worry about anything else. Regular, full-time positions offeredA growing, stable company working on US-based projects
    COMPETITIVE BENEFITSWe value our employees’ health and well-being. We believe in ensuring that they are healthy and happy while working with us.HMO for all employees upon start date with coverage above current market standardsHMO for dependents after a year of working in the companyRetirement Plan (Defined Benefit and Defined Contribution)Life insurance coverageMedicine reimbursementVision and gym subsidyInternet subsidy while working from homeMental wellness programs
    Join our team and apply for Office Space Designer!Here’s what you’ll be doing:Creates and completes design deliverables such as typicals, block plans, furniture plans, furniture specifications, renderings, validation packages, installation drawings and other requirements from clients. Effectively manage time to meet project deadlines.Provides support to customers by analyzing project information from counterparts and other sources. Engages with counterparts to collaborate on projects and deliver prompt responses.Adheres to quality control measures and client/project standards to ensure services offered to clients to comply with set quality standards and client expectations.Ensures that data supplied such as field measurements and inventory of existing furniture are accurate and completeDouble checks or performs self-audit of deliverables to ensure their accuracy. Participates in initiatives and other activities relating to SW organizational goals. Adheres to company internal processes, admin duties, and other tasks assigned by immediate supervisor or manager. Continuously develop and enhance technical skills, including software proficiency and product knowledge, to ensure alignment with industry advancements and organizational objectives.
    See if you fit the following requirements:Bachelor’s degree in Interior Design or other design-related degree3+ years of experience in interior design or design-related fieldProficient skills in AutoCAD, and any of the industry standard design program. i.e Configura CET, pCon.planner, CAP2020, PlanIt, SketchUp Good English communication and interpersonal skills. Ability to foster working relationship with counterparts and employees at different levels of the organizationHigh quality of output in accordance with the clients’ requirements and standard Multi-tasking and organizational skills; self-motivated and directedDemonstrates Studio West’s six corporate values (Accountability and Integrity, Promote Collaboration, Excellence, Best People, Out of the Box thinking, Can-Do Attitude).Open to flexible working hours.
    Our office is at Rockwell Business Center-Sheridan, Sheridan cor. United Sts., Barangay Highway Hills, Mandaluyong City.
    We welcome you to try us out and join #teamstudiowest. We look forward to seeing you soon!

  • C

    Engery Storage Sales  

    - National Capital Region

    About CATLCATL invites you to continue our legend of green energy!CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL's EV battery consumption volume has ranked No.1 in the world for eight consecutive years and global energy storage battery shipment has also ranked No.1 for four consecutive years.

    Responsibilities1. Develop the company's overseas energy storage business with a strategic approach and meet the sales target.2. Negotiate commercial contract, term sheets and price in project implementation.3. Collaborate and coordination between the project team and cross-function departments.4. Quotation and order follow-up to ensure the completion of sales in the current year.5. Prepare and present sales reports and forecasting.6. Have a good understanding with the specific regional market, stay up-to-date with industry trends and competitor activities.7. Build and maintain strong relationships with clients and partners through delivering excellent customer service and support.
    Requirements1. Bachelor’s degree in Business, Engineering, or a related field.2. Proven experience in driving sales in energy storage related industries; preferably overseas.3. Experience with business etiquette, have good communication skills, and leadership skills.4. Strong understanding of energy storage technologies and market dynamics.5. Have a fighting spirit, a strong sense of competition, a sense of pioneering, and a strong motivation for achievement.6. Accept frequent business trips.7. Proficiency in spoken and written English, additional language (e.g. French) is a plus.

  • V

    Distributor Manager  

    - National Capital Region

    The Distributor Account Manager responsible for managing relationships with distributors supplying commissaries and ensuring efficient product flow, availability, and execution of commercial plans. This role focuses on driving sales growth, improving service levels, and aligning distributor operations with company objectives.
    Key ResponsibilitiesManage day-to-day relationships with assigned distributors Act as the main point of contact for all commercial and operational concerns Conduct regular business reviews to evaluate performance and identify opportunities Drive sales targets and volume growth through distributor channels Develop joint business plans (JBPs) with distributors Identify opportunities to expand product distribution within commissaries Work closely with commissary teams to ensure timely and accurate product supply Monitor inventory levels, order cycles, and stock replenishment Ensure compliance with product specifications, quality, and handling standards Oversee order fulfillment, delivery schedules, and logistics coordination Address supply issues such as stock shortages, delays, or overstocking Collaborate with supply chain and demand planning teams for forecasting accuracy Ensure distributors execute agreed trade programs, pricing, and promotions Monitor adherence to service level agreements (SLAs) and KPIs Conduct audits and field visits to ensure operational excellence Track distributor performance against KPIs (sales, service levels, inventory turns) Analyze data and generate insights for continuous improvement Prepare regular reports for internal stakeholders Manage distributor margins, pricing structures, and cost controls Ensure compliance with contracts, payment terms, and credit policies Support negotiations and contract renewals
    QualificationsBachelor’s degree in Business, Marketing, Supply Chain, or related field 4–7+ years of experience in distributor management, key accounts, or supply chain roles Experience in food service, FMCG, or commissary/QSR environment preferred Strong understanding of distribution, logistics, and inventory management Proficient in data analysis and reporting tools (Excel, dashboards, ERP systems)

  • B

    PR Content Manager  

    - National Capital Region

    About BDO
    BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.
    Job SummaryDevelop and execute strategic PR plans and compelling stories to engage the consumer segment. Responsible for researching, writing, interviewing, and producing content across multiple platforms.
    Key Responsibilities:Partner with Business Units and MCG to create annual PR plans, content, and reports.Research, develop story ideas, and write PR content on schedule.Conduct interviews with experts, customers, and community members for insights.Draft executive messages and create narratives aligned with the Bank’s brand and mission.Monitor industry trends to ensure content relevance and impact.Uphold accuracy, fairness, and journalistic standards in all content.
    Qualifications:
    Graduate of Bachelor’s Degree in Journalism, Communication Arts, Media, or a related fieldAt least 10 years of proven experience as an editor, writer, multi-media content creator, or similar role in a media environment.Strong storytelling skills with the ability to convey complex information visually.Excellent communication and writing skills, with the ability to conduct interviews and engage with diverse audiences.Ability to work independently and collaboratively in a fast-paced environmentWilling to work onsite in Ortigas

  • A

    Store Inventory Manager (Stock Operations, Graveyard)  

    - National Capital Region

    Job Title: Visual Merchandise ManagerReporting to: Store Inventory ManagerLocation: National Capital Region, PhilippinesWork Type: Full-TimeWork Set-up: Onsite Function: StoresLevel of Role: Department Manager
    Brighter futures start hereAs an Australian brand for innovative home and lifestyle products, we've been brightening up everyday life for families for over 50 years; At our stores, distribution centers, and offices in Australia and New Zealand, all around the globe and now in the Philippines. Our diverse and inclusive 47,000 strong global team works together to offer families products that customers can love and use every day at prices that are irresistibly low. We’re results-driven and evolving rapidly, offering challenging work you can be proud of. At Anko, we value your uniqueness because it’s not just what you do, but who you are, that makes everyday living brighter.
    In joint venture with the Ayala Corporation and Kmart Group Australia, the first Anko store in the Philippines was launched late 2024 in Makati with five stores now available across Metro Manila. These Anko stores provide shoppers with quality, design, and affordability all in one place with products across key categories like home, kitchen, toys, and beauty.
    Join the team
    Anko Store Inventory Managers are crucial to our company’s success. They lead team members to deliver a high standard of customer experiences through effective store merchandising, replenishment and customer service. They ensure a safe and compliant store through execution of store processes and leadership of team members. Store Inventory Managers are process leaders and executors in our stores, navigating complex environments and implementing business initiatives to ensure the store operates smoothly and delivers strong outcomes.
    Position RelationshipsKey Internal Stakeholders: Team Members, Distribution Centres, Country TeamKey External Stakeholders: Anko 3rd Party Providers, Customers, Mall Teams, Delivery ContractorNumber of Direct Reports: 6+Number of Indirect Reports: 40+
    Experience and ExpertiseStore Inventory Managers lead and support inventory processes (receiving, decant, sequence) across the store to maximise on-show availability and improve customer satisfaction.Build team capability through coaching, training and effective recruitment selection.Maintain back of house 5S standards to optimise workflows, reduce handling times and enhance stock accuracy.Roster inventory team to meet workload demands, balancing productivity and cost efficiency.
    Technical AbilityUnderstanding of data analysis tools (Excel, Power BI, Pace Tool, DC Reporting) to track performance and support decision making and planning.Skilled in managing extreme-volume inventory environments through retail-specific tools.Experience in rostering and workforce planning to support inventory operations.Capability in using customer insights to improve service delivery and drive store profitability.
    Who You AreYou are detail-oriented and organised with a strong approach to tracking inventory metrics and maintaining stock accuracy.You are a proactive problem solver, able to quickly identify and address stock discrepancies, inventory shrinkage and process inefficiencies.You are adaptable and a strategic thinker, adjusting inventory strategies based on sales patterns, seasonal trends and unexpected demands.You are an effective team leader, motivating and guiding inventory teams while maintaining a high-performance culture focused on operational excellence.You demonstrate a strong commitment to maintaining a safety-first environment, leading with safety top of mind and encouraging others to do the same.
    How You Make an ImpactInventory Management & Stock ControlKey Responsibilities & Deliverables:Manage all inventory processes (Receiving, Decant, Sequence) to support stock accuracy and on-show availability.Implement and maintain BOH 5S standards to optimise back of house space and minimise handling times.Oversee weekly replenishment and support sequence processes.Maintain compliance with inventory processes, minimising financial risk and shrinkage.Monitor stock levels using data-driven insights to align with sales forecasts.Performance Measures:Store Sales PerformanceReplenishment (PACE) Tool Requirements
    Team Leadership & DevelopmentKey Responsibilities & Deliverables:Recruit, train and multi-skill team members to meet operational needs.Build a high-performing team culture through regular coaching and feedback.Roster teams effectively to balance productivity with store budgets.Develop a succession plan to ensure talent pipeline readiness.Promote an inclusive environment where team members feel valued, respected and psychologically safe to share ideas, ask questions and contribute openly.Promote ongoing learning through regular feedback.Performance Measures:Individual Development PlansStore Engagement Score
    Safety, Operations & ComplianceKey Responsibilities & Deliverables:Ensure all inventory processes adhere to safety and compliance standards.Utilise benchmarks and KPIs to monitor and improve daily operations.Quickly address process breakdowns, adjusting workflows to minimise disruption or escalating where required.Maintain accurate documentation and reporting for compliance purposes.Support continuous improvement initiatives to streamline operations.Responsible for opening and closing the store as required.Lead safety initiatives and drive a “safety-first” culture.Manage incident recovery programs and compliance training.Conduct emergency drills and oversee safety protocols.Ensure all team members meet safety and compliance standards while under your supervision.Performance Measures:Safety ResultStore Audit ResultSales Performance
    Customer Experience & ServiceKey Responsibilities & Deliverables:Collaborate with other store leaders to optimise product placement to maximise sales opportunities.Respond promptly to customer queries related to stock and product availability.Use insights to forecast demand and adjust inventory strategies accordingly.Support in-store visual merchandising and stock presentation standards.Resolve customer complaints related to inventory in a timely and professional manner.Performance Measures:NPS Result
    Training & DevelopmentKey Responsibilities & Deliverables:Use Anko training documents to support structured plans for building role-specific capabilities.Promote ongoing learning and improvement through feedback.Actively develop team members through day-to-day activities, development programs and on-the-job coaching.Performance Measures:Training Compliance
    Capabilities Required in RoleCuriositySeeks out new ways to optimise store operations and improve inventory processes. Tests different methods, analyses results and refines approaches to enhance efficiency and customer experience. Learns rapidly when introduced to new initiatives and embraces change to drive improvement.
    Builds Effective TeamsActively engages the team to ensure diverse viewpoints are considered. Prioritises team goals over personal agendas. Promotes collaboration and fosters a strong sense of shared purpose. Involves team members in decision-making to build trust and achieve store objectives.
    Inspiring CommunicationCommunicates clearly and confidently, ensuring messages are easy to understand. Actively listens and engages in meaningful conversations. Shares updates openly. Produces concise and impactful written and verbal communication aligned with store goals.
    Strives for ImprovementQuickly addresses process issues using metrics and benchmarks to identify gaps. Focuses on refining workflows for greater efficiency and outcomes. Adjusts methods to eliminate waste and streamline operations.
    CollaboratesKeeps others informed to avoid surprises and promote coordination. Encourages a unified team approach and values diverse perspectives. Actively seeks input and recognises the contributions of others.
    Position DimensionsBudget Accountability: Department Budget and PerformanceSite Location: Store-Based Leadership Role
    We are excited to have conversations with anyone who feels this could be the right next step in their career, so even if you don’t tick all the boxes listed above, we’d still love for you to apply!
    A place you can belongAt Anko we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe irrespective of your gender, ethnicity, indigeneity, religious beliefs, education, age, disability, family responsibilities, sexual orientation and gender identity and we encourage applications from all candidates.
    If you would like to explore a career with Anko and this sounds like the perfect role for you - apply now!

  • B

    Event Management Specialist  

    - National Capital Region

    Job Responsibilities
    1. Event Operations & Execution
    Manage multiple client groups (hosts/agencies/users), handle daily inquiries, and provide timely responses regarding event information.
    Build clear event understanding for clients, ensuring they fully grasp event rules, mechanics, and reward structures.
    Drive client participation, event engagement, and overall penetration rates to meet campaign objectives.
    2. Event Promotion & Communication
    Support both in-app and off-app promotion of events through social channels, community groups, and platform placements.
    Assist in creating promotional materials, including event posters, and collaborate closely with the design team when needed.
    3. Event System Building & Optimization
    Assist in structuring and improving event frameworks, including event rules, incentive models, and participation flows.
    Collect user feedback and analyze performance to refine strategies and enhance event outcomes.
    4. Data Handling & Analysis
    Use Excel to manage and analyze event-related data, including sign-up rates, participation metrics, conversions, and reward tracking.
    Provide insights based on data to support event reviews and continuous improvements.
    5. Client Value Understanding
    Develop a clear understanding of client value positioning (e.g., top-tier, mid-tier, long-tail hosts) and implement differentiated operational strategies.
    Propose tailored participation or support plans for key clients.
    6. Cross-Team Collaboration
    Work proactively with colleagues across countries and departments, including Product, Design, Marketing, and Regional Operations.
    Maintain a positive and solution-oriented attitude while coordinating multi-stakeholder projects.
    Job Requirements
    Strong communication and coordination skills, capable of managing high-frequency communication across multiple client groups.Solid logical thinking and interest in event design, user engagement, and campaign execution.Proficient in Excel, including VLOOKUP and pivot tables, with the ability to handle and analyze datasets.Highly proactive, detail-oriented, and able to execute efficiently in a fast-paced, multi-task environment.Strong teamwork mindset with the ability to collaborate smoothly with cross-cultural and cross-functional teams.

  • C

    Senior Accounts Payable Specialist  

    - National Capital Region

    The Senior Accounts Payable Specialist is responsible for processing, reconciling and analyzing Accounts Payable and Travel & Expense operations, including invoice review and approval, vendor reconciliations, 1099 compliance, travel, and expense administration via Concur, and corporate credit card management. This role ensures timely payment processing, accurate financial records and adherence to company policies, internal controls, and regulatory requirements while serving as a subject matter expert for AP and T&E processes.
    Key Responsibilities
    Accounts Payable (50%)
    Invoice Review & ApprovalReview and approve invoices in compliance with company policies, internal controls, and tax regulations.Maintain and update the AP Specialist Guide, including:Expenditure approval matrixCoding instructionsPayment processing procedures and special instructionsPartner with AP Specialists to resolve rejected invoices and payment discrepancies in a timely manner.Ensure proper GL coding and documentation accuracy prior to posting.
    Reconciliation & ReportingPerform vendor Statement of Account (SOA) reconciliations and resolve discrepancies.Prepare, analyze, and present Accounts Payable KPIs to track performance and identify areas for improvement.Support the Accounts Payable Manager in monitoring aged payables, open tickets, and issue resolution.Assist with month-end close activities related to AP.
    1099 Compliance & ReportingEnsure accurate collection and validation of W-9 forms for reportable vendors.Perform quarterly reviews of vendor master data to ensure completeness and 1099 reporting accuracy.Assist with year-end 1099 reporting, including vendor classification, reconciliation, and data validation.Collaborate with Tax and Compliance teams to meet regulatory deadlines.
    Travel & Expense and Credit Card Administration (50%)
    Concur (Travel & Expense) AdministrationManage user administration (add, modify, delete users).Address employee concerns related to system access and configuration.Review and process expense reports for payment in compliance with company policies.Monitor and manage the T&E mailbox, resolving routine inquiries and escalating complex issues as needed.Ensure adherence to company travel and expense policies.Perform analysis of users and spend levels, as appropriate.Leverage AI capabilities and opportunities, eliminating manual tasks and creating efficiencies.
    American Express Corporate Card AdministrationInitiate corporate card applications.Manage credit limit adjustments, suspensions, and cancellations.Monitor and manage the Amex corporate card mailbox, resolving routine inquiries and coordinating with stakeholders.Ensure card usage compliance with company policy.Perform analysis of users and spend levels, as appropriate.Leverage AI capabilities and opportunities, eliminating manual tasks and creating efficiencies.

    Other Responsibilities
    Process Improvement & AI InitiativesSupport internal controls, compliance reviews, and audit requirements.Identify process gaps and recommend improvements to enhance efficiency and accuracy.Champion AI-driven automation projects within Accounts Payable and T&E functions.Collaborate cross-functionally to implement digital transformation initiatives.Assist in developing SOP updates and process documentation enhancements.
    Stakeholder & Vendor CommunicationServe as a key point of contact for business partners, vendors, and internal teams.Communicate clearly and professionally regarding payment status, discrepancies, and compliance requirements.Provide guidance and support to junior AP team members.
    Skills & Qualifications
    Technical SkillsProficiency in ERP systems (QAD, SAP, or similar).Strong knowledge of end-to-end AP processes and T&E workflows.Understanding of tax compliance and 1099 reporting requirements.Advanced Excel skills (pivot tables, lookups, KPI dashboards, reporting).Experience with Concur and corporate card administration preferred.Familiarity with automation tools and AI-driven process improvements is an advantage.Familiarity with corporate credit card programs
    Soft SkillsExcellent communication and people skills.Strong analytical and problem-solving abilities.Ability to mentor and guide team members.Proactive mindset with strong ownership and accountability.Detail-oriented with strong organizational skills.
    Other RequirementsAbility to manage complex invoices and high-volume transactions.Experience in process improvement and automation initiatives.Ability to work on a night-shift schedule (10:00 PM – 7:00 AM PH Time).

  • H

    Finance Manager  

    - National Capital Region

    Financial Leadership & StrategyLead and oversee the Company’s overall finance function, ensuring robust financial management, governance and internal controls.Provide strategic financial insights and recommendations to support business growth, commercial decision-making and long-term planning.Partner with senior management and commercial teams to evaluate business opportunities, pricing strategies, investments and operational initiatives.Financial Reporting & ComplianceEnsure the accuracy, integrity and timeliness of financial reporting in accordance with applicable accounting standards and regulatory requirements.Oversee the preparation of monthly, quarterly and annual financial statements, management reports and statutory filings.Manage relationships with external auditors, tax advisors and regulatory authorities.Financial Planning & Performance ManagementLead the annual budgeting process, financial forecasting and long-term financial planning.Monitor business performance against budgets and strategic objectives, providing variance analysis and actionable insights to management.Drive financial discipline across the organization through effective cost management and performance monitoring.Cashflow, Treasury & Risk ManagementOversee treasury management, including cashflow planning, working capital optimization, banking relationships and financing arrangements.Identify and manage financial risks, including credit, liquidity, operational and compliance risks.Internal Controls & Process ImprovementDevelop, implement and strengthen internal controls, financial policies and governance frameworks to safeguard company assets.Continuously improve financial processes, systems and reporting capabilities to enhance efficiency and scalability.Team LeadershipLead, mentor and develop the finance team, fostering a high-performance and collaborative culture.Ensure clear roles, accountability and professional development within the finance function.

    Job RequirementsBachelor’s degree in Accounting, Finance or a related field; professional accounting qualification (e.g. CPA, ACCA, CA) preferred.Minimum 8–10 years of progressive experience in finance, including leadership roles in financial management, reporting and business partnering.Experience in pharmaceutical, healthcare, medical device or trading industries would be an advantage.Strong knowledge of accounting standards, financial reporting, taxation and internal controls.Proven ability to translate financial data into strategic insights to support business decision-making.Strong leadership, analytical and communication skills, with the ability to work effectively with senior management and cross-functional teams.Proficiency in financial systems, ERP platforms and Microsoft Office applications.

  • E

    Optimize Contact Strategy for a High-Growth Fintech Lender
    Our client, iCash is a market-leading Canadian fintech company redefining short-term lending through speed, accessibility, and responsible financial solutions. Since 2016, they have issued over 1.96 million loans, supporting hundreds of thousands of customers with instant approvals and 24/7 service. Known for their transparent approach and customer-first philosophy, they combine advanced technology with strong regulatory compliance. With millions in customer savings and thousands of positive reviews, they continue to scale as a trusted name in digital lending.
    About the Role
    Revenue growth in collections depends on intelligent dialing strategies, compliance accuracy, and data-driven execution. The Dialer & Campaign Operations Manager owns this engine, optimizing performance across campaigns and systems. This opportunity offers long-term global career progression with Emapta, built for high-caliber professionals seeking measurable impact and elite-level operational excellence.
    Role Snapshot
    Employment Type: Full-timeShift: Night Shift, Weekends OffWork Setup: Work From HomeSalary: PHP 50,000 - PHP 80,000
    Exciting Perks Await!
    Competitive Salary PackageNight differential pay to maximize your earningsPermanent WFH arrangementHMO coverage with free dependent upon regularizationFixed weekends offPrime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)Unlimited opportunities for employee referral incentives across the organizationStandard government and Emapta benefitsTotal of 20 annual leaves to be used on your own discretionFun engagement activities for employeesMentorship and exposure to global leaders and teamsCareer growth opportunitiesDiverse and supportive work environment
    The Qualifications We Seek
    Operational Experience
    3-5+ years of hands-on experience managing outbound dialing operations in a collections environmentDirect experience administering a predictive dialer platform (NICE CXone Personal Connection preferred; Genesys, Five9, or Avaya also considered)Strong understanding of campaign list management, pacing strategies, retry logic, disposition mapping, and compliance rules (DNC, callable hours, consent)Experience managing multiple concurrent campaigns across customer segments with different contact strategies and dialing modes
    Analytical & Technical Skills
    Strong analytical ability, comfortable diagnosing campaign performance issues using data and translating findings into operational changesProficiency in Excel (pivot tables, formulas, data models) for ad hoc analysis and performance trackingSQL experience is a strong asset, with the ability to query data warehouse tables to validate campaign populations and performance metricsExperience with champion and challenger testing and uplift measurement in an outbound collections context
    Soft Skills
    Ability to bridge the gap between collections strategy and dialer configuration to ensure effective executionClear communicator who can explain technical dialer concepts to non-technical stakeholders and translate business requirements for IT teamsSelf-starter who identifies problems proactively and takes ownership of solutions
    Preferred Qualifications
    Experience with NICE CXone APIs (Admin, Personal Connection, Reporting) or similar CCaaS platform APIsFamiliarity with sub-prime or near-prime lending collections and related regulatory environments such as CRTC and provincial consumer protection
    Key Responsibilities
    Campaign Management Portal Operations
    Own the Campaign Management Portal that feeds campaign lists and configurations into the CCaaS platform (NICE CXone Personal Connection)Create, configure, and manage outbound dialing campaigns using the portal's filtering engine (DPD range, balance tiers, loan product, province, action tags, payment history, contactability scores)Define campaign priority and scheduling rules to ensure high-value accounts are contacted first without over-penetrating lower-priority segmentsManage skill-to-campaign assignments and route campaigns to the correct NICE CXone skills and agent queues based on segment complexity and language requirementsMonitor the account-to-campaign assignment pipeline and resolve conflicts when accounts qualify for multiple campaigns using priority-based deduplication logicPartner with IT to define portal enhancement requirements, report defects, and validate new releases before production deployment
    NICE CXone Dialer Administration
    Manage NICE CXone Personal Connection configurations including pacing, retries, redial rules, maximum attempts per record, and time-of-day and timezone complianceSelect appropriate dialing modes (predictive, progressive, preview, agentless/IVR) based on campaign type and regulatory requirementsOwn the compliance layer, including Do Not Call list integration, consent flag enforcement, callable hours by province, and maximum attempt rules
    Performance Monitoring & Optimization
    Own outbound performance KPIs including answer rate, right-party contact rate, RPC-to-promise conversion, abandonment rate, occupancy, penetration rate, and dollars collected per hourConduct weekly or biweekly dialer health checks to identify degradation in contact rates, agent idle time, and campaign under- or over-penetrationDiagnose underperformance by campaign, skill, time window, or agent group and implement corrective actions
    Strategy & Segmentation
    Translate collections strategy into executable campaign configurations by defining who to contact, when to contact, how often to contact, and which channel to use based on DPD bucket, balance, payment behavior, and contactabilityDesign and execute champion and challenger experiments on dialing strategies including attempt timing, retry cadence, voicemail drop versus live connect, and preview versus predictive modesRecommend treatment paths and contact intensity by lifecycle stage (1-30 DPD early stage, 31-60 mid stage, 61-90 late stage, 90+ deep delinquency)Partner with the Default Analytics team to incorporate propensity-to-pay, contactability, and expected value models into campaign targeting and prioritization
    Dialer Reporting & Operational Documentation
    Build and maintain campaign-level dashboards within the portal and NICE CXone reporting tools showing real-time and historical dialer performanceProduce weekly dialer performance summaries including answer rate trends, RPC conversion, abandonment, penetration by campaign, and agent occupancy
    Welcome to Emapta Philippines!
    Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Great Places to Work 2025, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
    Apply now and be part of the #EmaptaEra!

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    Consumer Lifecycle Management Associate  

    - National Capital Region

    Overview:As a Consumer Lifecycle Management Associate at Maya, you’ll be part of a dynamic team that moves at lightning speed to deliver and drive sustainable adoption of innovative bundles of solutions to our customers. You'll work closely with cross-functional teams to ideate, develop, and execute world-class marketing strategies tailored to specific consumer segments and the dynamic needs of the times.
    What you will do:Work with internal cross-functional teams to identify key market insights, trends, and opportunities for growth to develop strategic marketing plans.Analyze customer needs, behaviors, and pain points to uncover valuable insights that inform marketing strategies.Provide insights and inputs that are crucial in enhancing the customer journey, user experience, and process improvements.Manage and optimize customer lifecycle programs, harnessing business intelligence insights to maximize results along the consumer journeyMonitors and forecasts KPI such as upsell opportunities, churn rates, and other critical indicators to optimize lifecycle programs effectivelyConducts detailed performance evaluations of initiatives using Business analytics to measure success and create reports to communicate results clearly to key stakeholders
    What we are looking for:Bachelor's degree in Marketing, Business, or related fields.At least 1 year of experience in project management or marketing is preferred; fresh graduates are welcome to apply.Strong analytical and research skills, with the ability to synthesize complex data using advanced tools into actionable insights and decisions.Excellent communication, collaboration, stakeholder management, and project management skills, with the ability to manage multiple initiatives simultaneously.

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    Program Management Lead (CX)  

    - National Capital Region

    Overview:As the CX Program Management Lead, you are the bridge between strategy and reality. Your mission is to take high-level CX initiatives and transform them into operational successes. You will serve as the central "hub," aligning cross-functional stakeholders—from Product and Tech to Marketing and Ops—to ensure that our customer experience roadmap is executed with precision, on time, and at the highest standard.
    What you will do:Orchestrate the end-to-end delivery of the CX roadmap by coordinating between Business Units, Product, Tech, Marketing, Operations and other stakeholders.Translate high-level CX strategies and customer research findings into actionable project plans and workstreams.Act as the primary point of alignment for cross-functional stakeholders to ensure all CX initiatives follow through to implementation.Monitor program health, manage dependencies, and proactively mitigate risks to ensure on-time delivery of customer-facing improvements.
    What we are looking for:Degree in Business Administration, Industrial Management, Economics, or a related fieldHas experience in strategic project management, corporate development, or marketing operations. You don’t just track tasks; you manage dependencies and risks.Previous experience in a fast-paced Digital Bank or Fintech environment is preferred, specifically in managing complex, multi-layered projects.Has a strong background in projects related to customer research, UX design, and product development. You understand the "Why" behind the CX strategy so you can better manage the "How."Solid business acumen to ensure that program delivery aligns with financial targets and broader corporate KPIs.Fresh graduates are welcome to apply.

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    LPG Technical Services Engineer  

    - National Capital Region

    Job DescriptionProvide consistent and timely after-sales service to both LPG Industrial and Retail Sales Group including committed preventive maintenance activitiesImplement cylinder management programs both for brand new and good cylinders to support Petron’s Gold Standard systemsEstablish and maintain good and professional relationship with contractors, suppliers including all governing government agencies .Ensures that all Petron products complies with all applicable laws, specifications and standardsInvolvement in the continuous innovation, development and modernization of Petron LPG items/products
    QualificationsCandidate must possess at least a Bachelor's/College Degree, Professional License (Passed Board/Bar/Professional License Exam), Engineering (Civil), Engineering (Electrical), Engineering (Industrial), or Engineering (Mechanical)Preferably with 2 years of working experience in similar/related field Must be amenable to be relocated should the need arise

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    Make your next big career move by applying as KMC Solutions' next SENIOR ACCOUNTANT!The Senior Accountant oversees the daily operations of the Accounting Department and ensures the accuracy and integrity of financial reporting. This role supports the Assistant Controller and Director of Accounting by managing staff, implementing process improvements, and maintaining compliance with GAAP and company policies. The Senior Accountant plays a key role in month-end close, financial analysis, and audit preparation, contributing to the overall financial health and strategic decision-making of the organization.
    Work setup:Onsite, Night shiftKMC Four NEO, BGC, Taguig City
    On top of your salary, here are the exciting benefits you can look forward to:Health Insurance/HMOEnjoy unlimited MadMax CoffeeDiverse learning & growth opportunitiesAccessible Cloud HR platform (Sprout)Above standard leaves
    The main responsibilities of a SENIOR ACCOUNTANT include:Daily Accounting OperationsManage daily accounting functions including accounts payable, accounts receivable, general ledger, payroll, and fixed assets.Prepare and review journal entries, account reconciliations, and support schedules.Maintain and improve internal control procedures to ensure data integrity and compliance.Financial Close and ReportingOversee month-end, quarter-end, and year-end close processes to ensure timely and accurate reporting.Support the preparation of financial statements in accordance with GAAP and company requirements.Provide analytical support and ad-hoc financial reporting to management as needed.Team Leadership and DevelopmentSupervise and mentor accounting staff, providing training, performance feedback, and professional development.Foster a collaborative team environment focused on accuracy, efficiency, and continuous improvement.Budgeting, Forecasting, and AnalysisCollaborate with finance leadership on budgeting, forecasting, and variance analysis.Translate financial data into actionable business insights for management decision-making.Audit and ComplianceAssist with external audits and coordinate with auditors to provide required documentation.Ensure compliance with tax, regulatory, and company reporting obligations.Process ImprovementImplement process enhancements and accounting system improvements to increase efficiency and accuracy.Identify opportunities for automation and streamlining of accounting workflows.
    To apply, you must be an expert on the following requirements:Education and Work ExperienceBachelor’s degree in Accounting, Finance, or related field required.CPA certification is preferred.Minimum of 7–10 years of progressive accounting experience, with at least 3 years in a supervisory or managerial role.Strong working knowledge of GAAP, financial reporting, and internal control frameworks.Experience in multi-entity or multi-location accounting environments preferred.Proficiency with ERP/accounting systems and advanced Excel skills required.Skill SetStrong leadership and team management capabilities.Excellent technical accounting and analytical skills.High attention to detail and organizational accuracy.Effective communication and interpersonal skills for cross-departmental collaboration.Proven ability to manage multiple priorities and meet deadlines.Strong problem-solving and process-improvement mindset.Ability to translate financial data into actionable business insights.

  • B

    AI Content Creator  

    - National Capital Region

    Job Title: AI Graphic Designer & Social Media Content CreatorCompany: BlackboxMyCarLocation: RemoteEmployment Type: Full-TimeCompensation: $1,500 – $2,500 USD / month
    Overview
    BlackboxMyCar is North America’s largest supplier of premium dash cams and accessories, including leading brands such as BlackVue, Thinkware, and VIOFO. We help drivers protect themselves on the road through high-quality products, real-world testing, and trusted educational content.
    We are hiring an AI Graphic Designer & Social Media Content Creator to transform our expertise and product lineup into visually compelling, conversion-driven content across TikTok, Instagram, YouTube Shorts, and TikTok Shop.
    This role blends graphic design, AI-assisted content creation, and short-form video production to create engaging visuals and social media assets that drive awareness, engagement, and sales.
    Role Summary
    You will collaborate with the Director of Marketing on overall monthly strategy and independently execute the visual content and design work required to support it.
    This role focuses on creating AI-powered graphics, short-form video content, and social media assets that communicate product benefits clearly and visually.
    You will produce content such as:
    AI-assisted graphics and visual storytellingShort-form vertical videos and motion graphicsTikTok and Instagram visual contentProduct explainer visuals and animated clipsAI avatar and voiceover contentSocial commerce creatives for TikTok Shop
    We provide product footage (B-roll) and physical products when needed so you can create authentic, high-quality content.
    You do not need to appear on camera, but you must be comfortable creating visual narratives using design, editing, and AI tools.
    We strongly prefer candidates based in Latin America or nearby regions who are fluent in English and can overlap with North American working hours.
    Key Responsibilities
    1. Visual Content & AI Design
    Create visually engaging content using AI tools and graphic design platforms.
    Responsibilities include:
    Designing short-form visual content for TikTok, Instagram, and YouTube ShortsCreating product visuals, graphics, overlays, and motion assetsProducing AI-generated visual assets and graphics for campaignsDeveloping branded visual templates for recurring content seriesDesigning graphics for social posts, product explainers, and promos
    Tools may include:
    Midjourney, Runway, or similar AI toolsAdobe Creative Suite or CanvaCapCut, Premiere Pro, or similar video tools
    2. Short-Form Video & Motion Design
    Create high-performing short-form video content focused on social media.
    Tasks include:
    Editing vertical videos using product B-rollDesigning animated graphics and visual overlaysProducing visually driven storytelling contentCreating hooks and motion elements that improve retention
    Platforms include:
    TikTokInstagram ReelsYouTube Shorts
    3. AI Avatar & Automated Content
    Develop and produce AI-powered content formats.
    Examples include:
    AI avatar product explainersAutomated FAQ videosEducational micro-contentPromo and announcement videos
    The goal is to build scalable, face-free content formats that still feel human and trustworthy.
    4. Social Media Content Production
    Support daily content output across social channels.
    This includes:
    Designing thumbnails and cover graphicsCreating caption-ready visuals and carouselsProducing graphics that explain product features and benefitsCreating visual content optimized for engagement and conversion
    5. Social Commerce & TikTok Shop Creative
    Design visual content that supports TikTok Shop and social commerce.
    Responsibilities include:
    Designing shoppable video creativesCreating product highlight graphicsDeveloping promotional visuals and bundlesTesting creative formats that drive clicks and purchases
    6. Creative Collaboration
    Work closely with the Director of Marketing to develop and refine visual campaigns.
    You will:
    Contribute ideas for new content formatsHelp translate strategy into visual assetsParticipate in brainstorming and creative reviewsContinuously improve content quality using performance insights
    Requirements
    Must-Haves
    Strong graphic design skills, especially for social media contentExperience creating short-form video and vertical contentFamiliarity with AI design tools and content generation toolsStrong visual storytelling abilitySolid video editing skills (CapCut, Premiere, Final Cut, DaVinci, etc.)Excellent English communication skillsAbility to work independently in a remote environmentReliable internet and availability during North American working hours
    Automotive Interest
    Candidates should have either:
    A background in automotive content, orA strong interest in cars and willingness to quickly learn about dash cams and vehicle tech.
    You will be expected to understand and visually communicate topics such as:
    4K / 2K dash cam video qualityParking mode recordingInstallation optionsVehicle safety use cases
    Nice-to-Haves
    Experience creating AI-generated content or AI avatarsFamiliarity with TikTok Shop or social commerceExperience with consumer electronics brandsExperience using Canva or Adobe Creative SuiteSpanish or Portuguese as a first language
    What We Are Looking For
    The ideal candidate:
    Thinks visually and understands how to stop the scrollIs comfortable experimenting with AI-driven creative toolsCan translate complex product features into simple visual contentWorks independently and takes ownership of projectsUnderstands how design impacts engagement, retention, and conversions
    Most importantly, you understand how to turn technical products into clear, compelling visual stories that people actually want to watch and share.

  • I

    Legal Counsel  

    - National Capital Region

    We are looking for a highly skilled and detail-oriented Legal Counsel with strong experience in Intellectual Property or Patent Law. Experience in Civil Litigation, Arbitration, Debt Collection, or Foreclosure is highly preferred.
    The ideal candidate has handled matters for a US law firm or US-based clients, possesses a strong understanding of US legal procedures, and demonstrates the ability to manage complex legal matters with minimal supervision. This role requires excellent analytical skills, strong legal writing ability, and the confidence to provide strategic legal advice in a fast-paced environment.
    WHAT YOU WILL DO:Provide legal advice and support on Intellectual Property matters, including patents, trademarks, copyrights, and IP enforcement.Draft, review, and negotiate contracts, pleadings, legal memoranda, and other legal documents.Manage civil litigation cases, arbitration proceedings, and debt collection/foreclosure matters as required.Conduct legal research and case analysis under US laws and regulations.Coordinate with external counsel, clients, and internal stakeholders on active cases and legal strategies.Assist in case preparation, evidence review, and documentation management.Ensure compliance with applicable US federal and state laws.Develop risk mitigation strategies and provide proactive legal guidance to protect client interests.
    WHAT WE NEED FROM YOU:Juris Doctor (JD) or Bachelor of Laws (LLB); must be a licensed lawyer.Minimum of 2-4 years of relevant legal experience.Strong background in Intellectual Property or Patent Law.Experience in Civil Litigation, Arbitration, Debt Collection, or Foreclosure is preferred.Prior experience working with a US law firm or handling US-based clients is highly preferred.Strong knowledge of US legal systems, procedures, and documentation standards.Excellent legal research, drafting, and analytical skills.Strong communication skills (written and verbal English).High level of professionalism, discretion, and ethical standards.
    Work Schedule (Crucial)To ensure overlap with both the Managing Partner (Europe) and the Associate (New York), the required shift is:This schedule provides a 4-hour overlap with the Partner and a 4-hour overlap with the Associate.

  • C

    Copywriter  

    - National Capital Region

    We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
    The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
    The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
    Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
    Join us and be part of this journey towards greater opportunities and brighter futures.
    Job SummaryWe are looking for a versatile, experienced copywriter with experience creating instructional materials who can develop clear and compelling English copy in support of a client specializing education for financial professionals. This role focuses on creating certification course materials, blogs and whitepapers, collaborating with the client’s existing writing teams to ensure the content produced aligns with the organization’s goals and standards. Your words will inform and engage the target audiences and drive business outcomes in the financial protection sector. Our ideal candidate is a collaborative, skilled, and imaginative copywriter with a deep understanding of writing for adult learning. Familiarity with finance, risk management or financial crime prevention is a bonus. As a writer you know how to make the dry details compelling and know how to craft messaging that resonates with the target audiences. ResponsibilitiesWriting clear, compelling copy that informs and instructions for various media (e.g. long form blog posts, learning modules, skills assessments, surveys, articles, whitepapers, etc.).Interpreting a content brief to understand assigned task and underlying ask; following up where more information may be needed.Engaging with client SMEs and teams to understand the purpose of the asset key takeaways and calls to action (CTAs), and behavior it is trying to influence. Adhering to client brand and editorial guidelines.Applying feedback from client team and quality control editors.Partnering with client teams, making suggestions, bringing own ideas and expertise to the table. Required SkillExceptional writing, editing, and proofreading abilities with strong attention to detail.Strong interest in education, adult-learning, and crime and fraud. Ability to transform a content brief into engaging courseware or narratives.Strong research skills and a natural curiosity to learn new topics.Ability to facilitate interviews and workshops with subject matter experts to gather the required input to write compelling materials.Proficiency in Microsoft Office and familiarity content and learning management systems such as Xyleme, Articulate 360.Excellent time management and organizational skills.Team player with excellent communication and interpersonal skills.Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.Minimum of 5+years of experience in copywriter/content creator roles.Bachelor’s degree in journalism, Communications, English or equivalent experience. Reliable home internet service.Willingness to work a 3rd shift that overlaps with U.S. business day.

  • K

    Learning and Development Manager  

    - National Capital Region

    Job Description:Demonstrated experience of successful design and delivery of substantial learning courses and programs to high quality standards for demanding audiencesExperience in instructional design, with few years in a management role.Proven track record of designing and developing effective learning programs.Strong understanding of adult learning principles and instructional design models.Experience with various instructional design tools and technologies, such as authoring tools, learning management systems (LMS), and multimedia production software.Excellent project management and organizational skills.Significant attention to detail, a logical approach and the ability to meet challenging deadlines Strong communication, interpersonal, and presentation skills.Ability to work independently and as part of a team.Must Have Skills:8 years experience in learning and development roleCandidate must have experience in consulting backgroundStrong experience in stakeholders management

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