• V

    Role Summary The Supply Chain and Ops Finance Manager acts as a finance business partner to Manufacturing and Supply Chain teams. The role focuses on product and logistics costing, ensuring accurate cost structures, identifying efficiency and cost-saving opportunities, and supporting data-driven operational decisions.
    This position plays a key role in cost management, planning, and performance analysis, helping thebusiness understand margins, control expenses, and evaluate operational and investment decisions.
    Key Focus Areas Product & Manufacturing Costing: Owns standard costing, variance analysis, and cost impact assessments for process or design changesLogistics Costing: Tracks freight, warehousing, and distribution costs; supports profitability analysis and optimization initiativesBusiness Partnering: Serves as a trusted financial advisor to Operations and Supply Chain leadersFP&A Support: Leads cost-focused budgeting, forecasting, financial modeling, and performance dashboards
    Ideal Background 7+ years in costing, FP&A, or operations financeExperience in manufacturing and logistics environmentsStrong knowledge of standard costing, inventory valuation, and logistics cost structuresProficient in SAP and Excel; BI tools are a plusCPA/CMA/MBA preferred

  • G

    Vice President WFM  

    - Muntinlupa City

    Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. And as you help us create a better world, we will help you build your own intellectual firepower. Inviting applications for the role of Vice President Workforce Management
    The Vice President, Workforce Management will lead end-to-end WFM service delivery for multi-site, multi-client contact center operations for Genpact Philippines. This role will be owning forecasting, capacity planning, scheduling, intraday/real-time performance, and WFM analytics to deliver SLA outcomes, productivity, and customer experience. Reporting to the Chief Operations Officer, you will bring deep expertise in contact center WFM fundamentals and modern WFM tools/technology to build best-in-class workforce solutions across voice and digital channels. Responsibilities Enterprise WFM Delivery & Performance Management Own WFM outcomes across programs, including staffing, scheduling, forecasting, capacity planning, performance reporting, and real-time management. Put in place mechanisms to identify performance gaps/breakthroughs and execute improvement plans. Lead WFM knowledge design, implementation, and operational support for complex programs. Forecasting, Capacity Planning & Scheduling (Omnichannel) Drive short- and long-range demand planning and staffing strategies across contact center programs, ensuring delivery centers meet customer and business needs. Ensure schedule design supports service goals while balancing operational constraints (e.g., training time, meetings, off-phone activities) through strong stakeholder communication. 3) Real-Time / Intraday Management & Operational Control Establish strong intraday governance and real-time performance routines to protect SLAs and customer outcomes through proactive adjustments and communication. 4) Client & Stakeholder Leadership Lead client conversations effectively and serve as a senior escalation point for internal/external stakeholders on WFM topics. Maintain and grow strong client relationships with a focus on experience measures (e.g., NPS for WFM-as-a-service). 5) WFM Transformation, Technology & Automation Partner with digital teams to introduce breakthrough technology solutions (e.g., automation/RPA) into WFM operations. Lead implementation of new WFM technologies and ensure adoption across delivery. 6) Transitions, New Logos, and Solutioning Support Support new deal motions including WFM solutioning, due diligence, transition, and stabilization. 7) People Leadership (Multi-location) Lead and scale WFM teams across multiple locations, enabling strong execution, capability building, and consistent ways of working across sites/time zones. Qualifications we seek in you! Minimum qualifications progressive experience in workforce management and contact center operations, including leadership roles (e.g., senior WFM analyst/scheduler/leader). Demonstrated ability to lead large WFM programs in a BPO environment and deliver outcomes through data-driven decisioning. Strong command of contact center metrics, KPIs, and WFM best practices. Advanced analytical capability for forecasting and data interpretation, with strong execution discipline in a fast-paced operations environment. Expertise with WFM platforms and tooling; Excellent written and verbal communication skills with proven ability to influence leaders and stakeholders. WFM certifications (e.g., workforce planning/workforce management) are an advantage. Lean / Six Sigma or similar process improvement background to identify and execute efficiency improvements in workforce operations Why join Genpact? • Lead AI-first transformation – Build and scale AI solutions that redefine industries • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

  • e

    Central Sales Financial Planning and Analysis  

    - Muntinlupa City

    SummaryThe Central Sales FP&A Analyst supports financial planning, forecasting, and performance analysis for the sales organization. This role partners with sales and business leaders to provide insights on revenue, pipeline, and profitability.
    Key ResponsibilitiesPrepare sales forecasts, budgets, and rolling forecastsAnalyze revenue performance vs targetMonitor sales pipeline and conversion ratesPerform variance analysis (Actual vs Budget/Forecast)Support month-end close (revenue review, accruals)Build and maintain financial models and dashboardsPartner with sales teams on pricing, deals, and strategyProvide management reports and insightsImprove reporting through automation (Excel, Power BI, etc.)🔹 QualificationsBachelor’s degree in Accounting, Finance, or related2–5+ years FP&A / Financial Analysis experienceStrong Excel and data analysis skillsExperience with ERP (SAP, Oracle, etc.)Strong communication and stakeholder management🔹 Preferred SkillsExperience supporting sales or revenue teamsKnowledge of forecasting and financial modelingPower BI / reporting toolsStrong analytical and problem-solving skillsNight Shift, supporting US Client and WFH

  • S

    Reports Analyst  

    - Muntinlupa City

    General Overview of the Job:The Reports Analyst for Business Performance will be responsible in providing reporting services to support organization's operations globally. They are also responsible in designing, generating, and extracting reports from different tools and ensure that business process is applied accordingly.Execute, extract, and generate different reports with timeliness and accuracy as requested by the counterparts.Provide services to counterparts for KPI reporting to specific customers, milestone updates, automations, or other requested dashboards and KPI reporting.
    Minimum Qualifications:Bachelor's Degree in any fieldAt least 3 years of working experience, preferably in a shared service center setup.Excellent Microsoft Office Proficiency (MS Excel, Word, PowerPoint, Forms, etc.)Foundation in the ERP Systems used by the organization.Data Visualization, and Analytics.Strong skill set in Visual Basic for Applications (VBA), and MacroBasic knowledge in HTML

  • M

    Test Hardware CAD Engineer II  

    - Muntinlupa City

    Produce/Design high quality PCB design that adheres to Tester requirement and Business Unit’s Specific methodology.Prepare and generate design documents and deliverables. Review PCB designs using the specified checklist.Provide design feedback to your peers. Create and communicate the schedule of the project.Conduct Incoming inspection on projects assigned.Assign/Delegate Task to team members Attend design review meeting with HWE and Project requestors.Activate and complete the tasks in a timely manner.Responsible for individual’s productivity, quality and on time performance to optimize project cycle time.

    Qualifications/Requirements:
    Bachelor’s degree in electrical/electronic engineering.Preferably with 2-3+ years experience working with PCB design.Must be familiar with schematic design and PCB layout.Knowledge of PCB design using Altium Software is a preference.Must possess excellent English oral and written communication and can work in a Global Team.

  • F

    Job SummaryThe Corporate Marketing Manager is responsible for leading strategic initiatives that strengthen the Filinvest Malls brand, enhance customer engagement, and ensure consistent messaging across all channels. This role focuses on developing and executing strategies in brand management, media partnerships, public relations (PR), social media monitoring, and external communications to support business objectives and build a positive brand reputation. Working closely with another Corporate Marketing Manager, this role ensures strategic alignment of marketing efforts with company goals while actively contributing to innovative campaigns and initiatives.

    Duties and Responsibilities
    STRATEGIC BRAND MANAGEMENT a. Develop and implement brand strategies to maintain Filinvest Malls' position as a preferred lifestyle destination. b. Ensure consistent brand identity across all marketing materials and communication platforms. c. Analyze market trends and customer insights to refine brand positioning and identify growth opportunities. d. Collaborate with cross-functional teams to align branding with customer experience and operational initiatives. e. Oversee creative direction for campaigns and promotional activities, ensuring they align with strategic objectives.
    PUBLIC RELATIONS AND MEDIA PARTNERSHIPS a. Build and maintain relationships with media partners, journalists, and influencers to secure positive brand coverage. b. Develop and execute PR strategies, including press releases, media placements, and crisis communication plans. c. Identify and leverage strategic media sponsorships to amplify brand visibility and customer engagement. d. Oversee partnerships with media organizations to support event promotions, press briefings, and corporate announcements. e. Monitor and measure PR effectiveness through key metrics such as media reach and sentiment analysis.
    SOCIAL MEDIA AND DIGITAL STRATEGY a. Oversee the monitoring of social media platforms across all malls to ensure timely and consistent messaging. b. Develop digital strategies to increase brand engagement, audience growth, and lead generation. c. Work with internal teams and agencies to ensure high-quality content creation and deployment. d. Track and analyze performance metrics, providing recommendations for optimization. e. Strategically guide the creation of campaigns that leverage emerging trends and technologies.
    STRATEGIC PARTNERSHIPS AND EXTERNAL RELATIONS a. Establish partnerships with key organizations and sponsors to enhance the Filinvest Malls' presence in local and national markets. b. Develop and maintain relationships with community leaders, government agencies, and civic organizations to support strategic initiatives. c. Strategize and oversee collaboration with tenants to co-promote events, promotions, and campaigns. d. Represent Filinvest Malls' in high-level external engagements, ensuring alignment with corporate values and objectives.
    STRATEGIC REPORTING AND PERFORMANCE MANAGEMENT a. Guide the preparation of strategic reports, including market analysis, customer insights, and campaign ROI. b. Supervise marketing coordinators and ensure alignment with corporate goals. c. Present key marketing and PR updates to leadership teams and provide actionable recommendations. d. Use analytics to monitor competitive landscapes and market share performance, refining strategies as needed.
    Technical Competencies and SkillsAdvanced understanding of PR and media strategiesKnowledge of social media management tools and analytics platformsProficiency in Microsoft Office and Adobe Creative SuiteStrategic thinking and leadership skillsStrong written and verbal communication abilitiesAbility to foster relationships with mediaDecision-making and problem-solving abilitiesAbility to foster relationships with KOLsAdaptability and resilience under pressureStrong interpersonal and networking skillsCreativity and innovation in campaign strategiesLeadership and team management capabilities
    Education, Trainings and Licenses RequiredBachelor's degree in Marketing, Communications, Business ManagementMinimum of 5–7 years of experience in marketing PR or brand management

  • e

    AP LEAD SPECIALIST  

    - Muntinlupa City

    About the RoleWe are seeking an experienced Accounts Lead Specialist to handle the full cycle of accounts payable for multiple legal entities and support general ledger reconciliation within a multi-entity, project-driven environment. The ideal candidate has strong AP and GL experience, excellent attention to detail, and the ability to work with U.S. teams and vendors in a fast-paced setting.
    Key Responsibilities:
    Receive, review and code vendor invoices for multiple operating companies and legal entities.Match POs/contracts to invoices and ensure appropriate approvals and documentation.Process subcontractor/vendor payments and monitor payment terms.Review and reconcile vendor statements, resolve discrepancies, and prepare payment schedules.Partner with Project Managers / Operations teams to validate cost allocation and support audit requests.Support month‑end close: upload/validate AP accruals, reconcile AP ledger to GL, and produce reports.Maintain vendor master data (set‑up, changes, taxes/1099 status, W‑9s).Identify and implement process improvements and best practices in AP operations.Maintain documentation of AP policies and ensure strong internal controls.Train/mentor junior AP staff.

    QualificationsMinimum 5 years of end-to-end Accounts Payable experience + 2 years minimum of Accounts Payable Team Lead experience.Strong understanding of GL reconciliations, accruals, and cost allocations.Working knowledge of U.S. GAAP and accounting principles.Proficiency in Microsoft Excel and ERP systems.Excellent communication skills (both written and verbal) and ability to coordinate with U.S. counterparts.Bachelor’s degree in Accounting, Finance, or related field preferred.Open to night shift (US hours under PST Time zone), including Philippine holidays.Willing to report onsite in Alabang, Muntinlupa once office operations resume (Temporary WFH).

  • E

    Workforce Management Analyst - RTA  

    - Muntinlupa City

    Job Description:
    Responsible for intra-day management processes for operations located in Alabang Philippines. To achieve business service level objectives efficiently.
    Roles and ResponsibilitiesEfficiently manage intra-day staffing and service level.Provide timely, accurate reports on intra-day performance.Monitor and drive schedule adherence.Communicate effectively with internal and external customers.Perform other duties and assignments as directed.
    General SkillsAbility to prioritize workload, meet deadlines and perform multiple tasks with attention to detail.Solid critical thinking, problem solving, and interpersonal skills.Demonstrates ability to give and receive feedback with peers and business partners.Must demonstrate sound arithmetic, analytical and problem-solving ability.Excellent verbal, written and comprehension skills.
    Technical SkillsStrong Excel skills. Ability to scrub, dissect and shape data, create customized reports.Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc.

  • M

    Engineer II - Test Hardware CAD  

    - Muntinlupa City

    Produce/Design high quality PCB design that adheres to Tester requirement and Business Unit’s Specific methodology.Prepare and generate design documents and deliverables. Review PCB designs using the specified checklist.Provide design feedback to your peers. Create and communicate the schedule of the project.Conduct Incoming inspection on projects assigned.Assign/Delegate Task to team members Attend design review meeting with HWE and Project requestors.Activate and complete the tasks in a timely manner.Responsible for individual’s productivity, quality and on time performance to optimize project cycle time.

    Qualifications/Requirements:
    Bachelor’s degree in electrical/electronic engineering.Preferably with 2-3+ years experience working with PCB design.Must be familiar with schematic design and PCB layout.Knowledge of PCB design using Altium Software is a preference.Must possess excellent English oral and written communication and can work in a Global Team.

  • E

    Operations Manager  

    - Muntinlupa City

    About the RoleAs our Operations Manager, you will play a crucial role in building, optimizing, and scaling the company’s operational processes. You will ensure smooth day‑to‑day operations, develop internal systems, and help drive organizational efficiency as we grow. This role is ideal for someone who thrives in fast‑paced startup environments and enjoys creating structure from the ground up.Key Responsibilities1. Operational Strategy & ManagementDevelop and implement processes, SOPs, and workflow systems across all departments.Monitor overall operational performance and recommend improvements.Create and track KPIs for operational efficiency and business growth.Ensure compliance with Philippine laws, regulations, and industry standards.2. Team Leadership & CoordinationOversee daily operations and coordinate with cross‑functional teams (Sales, Marketing, Finance, HR, etc.).Lead, mentor, and develop operational staff.Facilitate clear communication across teams and ensure proper execution of initiatives.3. Project & Process ManagementManage company projects from planning to execution and evaluation.Lead optimization initiatives to increase productivity, reduce costs, and improve customer experience.Implement tools, systems, or software to enhance internal operations.4. Financial & Administrative OversightWork closely with Finance to monitor budgets, expenses, and operational costs.Support management in forecasting, planning, and resource allocation.Ensure proper documentation, contract management, and administrative compliance.5. Vendor, Partner & Client ManagementBuild and maintain strong relationships with suppliers, partners, and third‑party service providers.Negotiate contracts and agreements to support company operations.Handle issue escalation and ensure timely resolution of operational concerns.QualificationsBachelor’s degree in Business Administration, Operations Management, or any related field.3–5 years of experience in operations, preferably in a startup or fast‑growing company.Strong leadership, organizational, and decision‑making skills.Excellent communication skills (verbal and written).Experience with project management tools (e.g., Asana, Trello, Monday.com) is a plus.Ability to thrive in an agile, evolving environment.Strong analytical and problem‑solving abilities.Knowledge of Philippine labor laws and compliance is an advantage.Key CompetenciesStrategic thinkingProcess-driven mindsetHigh attention to detailAdaptability & resilienceStrong interpersonal skillsBusiness acumenResults-oriented

  • E

    Sr WFM Manager  

    - Muntinlupa City

    Responsibilities:Generates monthly, daily and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc.Runs short term forecast and re-forecast/adjust future volume projections as needed to ensure optimum staffing at all timesCreates, maintains and updates the Capacity plan and ensures that staffing requirements, seat requirements and logistics are being delivered while balancing cost and performanceGenerates/reviews schedules accordingly to meet the business requirements enabling superior customer serviceProvides leadership and supervision to a highly engaged and self-sufficient team of WFMs, ensuring that all SLAs are met across accountsDrives high client satisfaction by managing service levels situations and providing staffing, scheduling and Real-Time Adherence solutionsProtects the organization’s assets thru upholding the principles of the Quality Information Security Management SystemServes as the main point of contact for all WFM concerns
    RequirementsCandidate must possess at least a Bachelor’s/College Degree5-7 years minimum experience in Workforce ManagementExcellent skills in forecasting, scheduling and real-time time management a mustStrong organizational skills to ensure critical timelines are metAccuracy and attention to details a must in this roleStrong presentation skillsDetail oriented with ability to deliver project deliverables with little supervisionExcellent written, verbal and e-mail skills, with the ability to interface effectively with individuals at various levelsAbility to effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining detailed and organizedDemonstrate analytical, organizational, problem solving and creative thinking skillsRespond positively to change, embracing and using new practices or values to accomplish goals and solve problemsFlexible and willing to work in shift schedules, extended hours and during weekends as per business needs

  • B

    Looking to glow up your career? You've come to the right place!
    As a BDO Life Financial Advisor, you get the opportunity to level up your skills, expand your network, and make a difference in people's lives. What's more, as you help others protect their dreams, you get to make your own happen - unlimited variable pay, travel opportunities and rewards are just some of the exciting possibilities you can look forward to when you join our growing Bancassurance Sales Team.
    Your role:
    Provide financial planning services to BDO clients through BDO Life's insurance products.
    Your must-haves:
    A Bachelor's degree in any courseAt least one year experience in sales/marketing or customer service-related fields (hotel, food & beverage, BPO, airlines, telecommunications, etc.), is an advantageA positive auraAbility to express your thoughts effectively and efficientlyA deep sense of empathy towards others ("malasakit")Strong motivation to improve your family's lifestyle
    You can look forward to:
    On-the-job training and developmentLearning programs in areas of financial planning, leadership, communication & presentation, customer service and so much more, to help you reach your full potentialUnlimited variable pay (the harder you work, the more you are rewarded)Recognition, exclusive events, and gifts for your milestones
    It's time for a glow up! Click the inEasy Apply button to submit your resume or join any of our Career Day events to learn more. Follow BDO Unibank's LinkedIn page to stay updated on BDO Life Career Day events happening near you.
    Take note that BDO will NEVER ask candidates for payment at any part of the recruitment process, or processing of their job application.

  • G

    Vice President, Training and Call Quality  

    - Muntinlupa City

    Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. And as you help us create a better world, we will help you build your own intellectual firepower. Inviting applications for the role of Vice President Training & Call Quality
    The Vice President, Training & Call Quality leads the end-to-end Training and Call Quality function for Genpact Philippines —setting strategy, governance, and execution across new hire readiness, continuous learning, quality monitoring, coaching, and client calibration to protect compliance, customer experience, and operational performance. This role owns a consistent, scalable TCQ operating model across voice and non-voice programs and ensures “license to operate” training rigor, effective quality assurance, and an insight-led performance improvement loop with Operations, WFM, and client stakeholders Responsibilities Enterprise TCQ Strategy & Service Delivery Define and run the TCQ strategy and operating rhythm across programs, aligning training outcomes and quality results to business SLAs and customer experience goals. Establish and maintain multi-tier governance for TCQ deliverables (training plans, certification, calibration, audit cadence, and reporting). Training Architecture: Knowledge Transfer to Steady State Own the training framework from pre-knowledge transfer through process & systems training, nesting, and steady-state refreshers to ensure first-time-right ramp-up. Ensure training includes compliance requirements and readiness checks prior to go-live Drive training needs analysis and ensure findings translate into refreshers, PKT/assessments, and targeted interventions. Quality Monitoring & Calibration Own the call quality framework including sampling strategy, auditor readiness, internal and client calibration, and quality governance routines. Drive “audit the auditor” routines and ensure quality findings are consistent, defensible, and action-oriented for Operations. 4) Coaching, Performance Improvement & Closed-Loop Actions Ensure timely and effective coaching mechanisms (including structured feedback routines and improvement plans) based on defect trends and quality insights. Embed a continuous improvement loop that connects quality insights → training needs → interventions → measurable performance uplift. 5) Client & Stakeholder Leadership Serve as the senior TCQ leader for client conversations on training effectiveness, quality methodology, calibration outcomes, and remediation plans. Partner closely with Operations leadership to align quality expectations, resolve audit disputes, and drive sustainable behavioral change on the floor. 6) Transformation, Digitization & Knowledge Management Identify opportunities to digitize learning assets, strengthen knowledge management, and introduce automation/AI-enabled approaches that improve learning speed and quality effectiveness. 7) People Leadership & Capability Building Lead and develop multi-site TCQ teams (training, quality, and support specialists), including capability uplift, succession planning, and performance management. Qualifications we seek in you! Minimum qualifications Significant leadership experience in BPO/contact center training and quality in a multi-program environment (voice and/or digital operations). Demonstrated ability to build scalable training governance (knowledge transfer → certification → nesting → steady state) and manage quality monitoring operations. Strong stakeholder management skills with experience in client calibration and operational performance improvement. Experience building “center of excellence” practices for training and/or quality across multiple accounts and sites. Strong continuous improvement toolkit (e.g., root cause analysis, defect trending, process improvement practices) applied to quality and learning outcomes. Executive communication and client-ready storytelling with clear action plans and outcomes Why join Genpact? • Lead AI-first transformation – Build and scale AI solutions that redefine industries • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

  • C

    Registered Nurse (RN) - Care Coordinator  

    - Muntinlupa City

    Job Title: Registered Nurse (RN) - Care CoordinatorSkills: 6 Months to 2 Years of direct clinical experience required (acute care, ambulatory, home health, or care management).Experience: Clinically competent with a clear understanding of hospital care coordination processes.Location: Muntinlupa, Philippines
    We at Coforge are hiring Registered Nurse (RN) - Remote Care Management & Coordination with the following skillset:
    Strong clinical assessment skills with understanding of chronic disease management, preventive care, and health coaching.Ability to interpret clinical data, medical instructions, and test results.Effective verbal and written communication tailored to diverse patient populations.
    Responsibilities:Provide telephonic and virtual patient assessments, care coordination, and ongoing monitoring for assigned patient populations.Deliver patient and family education related to conditions, treatment plans, medications, and self-management strategies.Monitor patient progress, escalate clinical concerns appropriately, and support early identification of deterioration or barriers to care.Coordinate services across providers, payers, and community resources to ensure continuity of care and adherence to care plans.Document all interactions accurately and promptly in electronic health records (EHR) and care management platforms.Collaborate with clinical and operational team members to optimize workflows and patient engagement.

  • A

    Cost Analyst I/Billing  

    - Muntinlupa City

    Cost Analyst I (Temporary – Maternity Cover)
    As a Cost Analyst I, you will play a critical role in ensuring accurate progress claims, payroll reviews, and cost reporting. You will work closely with various teams to optimize billing, improve processes, and provide key financial insights.
    Financial & Cost AnalysisUtilize systems for claims, payroll, and cost trackingPerform payroll and timekeeping data checksProvide accurate cost reports for budget owners
    Commercial & BillingAssess and maximize client billing opportunitiesResearch unbilled issues and optimize billing processesSupport invoicing and cash recovery based on contract termsCreate job files including POs, contracts, invoices, credit notes, and disputes.Enter hours in Excel / TOMS / systems as required and reconcile against payrollPrepare claims
    Project & Cost ManagementSet up and manage project cost allocationsTrack and approve project-related supplier invoicesEnsure timely and accurate invoicing per project contracts
    Cash Flow & Revenue OptimizationReview WIP post month-end to ensure conversion to invoice occurred in a timely manner; highlight and investigate any issues.Review the cash conversion cycle and monitor the cycle length by contract. Conduct a root cause analysis of delays and initiatives/solutions to speed up the cycle.Attend monthly debtor meetings with AR/Commercial/Project managers/accountants, and assist AR in chasing debtors, WIP, etc.
    Qualifications:Bachelor’s degree in accountancy, finance, or a related field.Intermediate Microsoft Excel skills to build checking for payroll and reporting.Experience with Microsoft Power Query, Power Pivot, and Power BI is preferred.Strong analytical skills in handling large corporate ERP systems and large data volumesAt least one (1) year of experience in Operations Administration within a similar industryProven experience in client billing processes.Excellent communication skills for close collaboration with Operations teams

  • S

    Sales Executive-Ecommerce  

    - Muntinlupa City

    Job description:· Exporting of orders in SFCC.· Checking of orders with OOS.· Support customer service team with the reordering and replacement process.· Responsible for managing the pullout process of products across digital sales channels.· Responsible for managing product availability inquiries, supporting customer needs, and ensuring accurate stock representation across digital platforms.· Generates monthly sales report.· Preparing comprehensive business review presentations that provide insights into sales performance, consumer trends, product highlights, and growth opportunities across digital platforms.· In-charge of uploading templates in Ordazzle.· In-charge of uploading templates in platform- such as Lazada.· Ensures accurate and timely order fulfillment, system updates, and coordination of SO and OBD, across internal teams.· Act as the point person for Intrepid, and other platforms such Lazada, Shoppee, etc.· Checking and manage status updates in Seller Center portals, ensuring timely shipment processing, identifying fulfilment delays, and coordinating with logistics and warehouse teams to ensure a smooth delivery experience for customers.· Develop and propose promotional campaigns aligned with key sales periods, platform mechanics, and brand strategies

  • e

    HR Employee Relation - Manager  

    - Muntinlupa City

    eClerx is seeking a seasoned HR professional to join its Employee Relations team in Manila. This strategic role is responsible for driving employee relations excellence, strengthening ethical governance, and ensuring policy compliance—fostering a culture of trust and accountability across the organization.
    You will partner closely with senior leadership and HR Centers of Excellence (COEs) to proactively mitigate risks, manage complex employee relations cases, and ensure alignment of HR practices with applicable labor laws and organizational standards. This is an Individual Contributor role reporting directly to the Senior Process Manager.
    Job Description:• Handle complex employee relations matters, including executive escalations, drafting highquality investigation reports, domestic inquiries, legal matters, and communicating difficultoutcomes to senior leadership with clarity, empathy, and professionalism.• Handling of DOLE cases, Sexual Harassment, and Grave Offense cases. Manage grievances anddisputes end-to-end, ensuring timely resolutions that boost morale, retention, and trust; trackER metrics for the DOLE, sexual harassment, and grave offense cases.• Attending the DOLE conferences and leading them to a close.• Proactively identify potential ER risks through feedback loops, data analytics, and stakeholderconsultations.• Draft and review legal responses, collaborate with internal and external legal partners. Deliverperiodic reporting, including deep dive analyses on issues and policy recommendations at bothvertical and organizational levels.• Serve as the primary HR liaison for internal, external, statutory, and auditors, ensuring timelyresolutions and implementing corrective actions on employee relations cases.• Stay abreast of evolving regulations, Philippine’s case laws (e.g., labor codes, policyamendments etc) and advise on risk mitigation strategies to senior HR leads.
    Requirements:• Master's degree in Human Resources, Business Administration, Legal, or a related field.• 5+ years of experience in HR governance, employee relations, DOLE ad sexual harassmentinvestigations and compliance, with experience in handling executive-level escalations.• Strong command of the Philippines labor laws and audit frameworks.• Proven track record in managing HR investigations and audit frameworks, with demonstrableoutcomes in risk reduction and engagement improvement.• Exceptional communication and stakeholder management skills, with the ability to influenceleadership. Ethical judgment, confidentiality, and a proactive, solutions-oriented approach.

  • E

    Head of Human Resources  

    - Muntinlupa City

    About the RoleThe Head of Human Resources will establish and lead the entire HR function of the organization. This role is both strategic and hands‑on—ideal for an HR leader who can design frameworks from the ground up, build a strong company culture, ensure compliance with Philippine labor standards, and support the rapid scale‑up of a startup.Key Responsibilities1. HR Strategy & LeadershipDevelop and execute a comprehensive HR strategy aligned with business goals.Advise the CEO and leadership team on organizational planning, talent strategy, and people initiatives.Set up HR policies, workflows, and systems suitable for a growing startup environment.2. Talent Acquisition & Employer BrandingLead recruitment initiatives and ensure a strong, streamlined hiring pipeline.Develop effective job designs, selection processes, and onboarding programs.Build employer branding programs to position the company as a top workplace in the Philippines.3. Compensation, Benefits & HR OperationsDesign competitive compensation and benefits structures tailored to the Philippine market.Oversee payroll reviews, government-mandated benefits (SSS, PhilHealth, Pag-IBIG), and all statutory obligations.Manage HRIS, personnel administration, documentation, and overall HR operational efficiency.4. Culture, Employee Engagement & DevelopmentChampion company culture and foster an environment of collaboration, growth, and accountability.Develop performance management systems, learning paths, and development programs.Lead team-building initiatives, engagement activities, and wellness programs.5. Legal Compliance & Employee RelationsEnsure full compliance with Philippine labor laws and DOLE regulations.Handle employee relations, disciplinary cases, conflict resolution, and internal investigations with fairness and confidentiality.Maintain updated knowledge of labor regulations and apply best practices for mitigating risks.6. HR Analytics & Continuous ImprovementEstablish HR KPIs and dashboards to support leadership decision-making.Monitor workforce trends, engagement results, turnover, and hiring metrics.Continuously enhance HR processes for scalability and efficiency as the company grows.Qualifications & CompetenciesEducation & BackgroundBachelor’s degree in Human Resources, Psychology, Business Administration, or any related field.Leadership background within HR and exposure to building HR functions or scaling organizations.Strong understanding of Philippine labor standards and compliance requirements.Skills & AttributesStrong leadership and people-management capabilities.Excellent communication, interpersonal, and conflict-management skills.Strategic thinking paired with hands-on execution.High integrity, professionalism, and emotional intelligence.Ability to thrive in a fast-paced, dynamic, and evolving startup environment.

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    Job Summary
    We are looking for a detail-oriented AP Travel & Expense/Procurement Card (P-Card) Administrator to manage and support our corporate card program. This role is responsible for ensuring accurate transaction processing, reconciliation, and compliance with company policies. You will serve as the primary point of contact for cardholders and work closely with Finance and Accounts Payable teams to maintain strong financial controls and efficient operations.ResponsibilitiesAdminister and manage the company’s Procurement Card (P-Card) ProgramReview, validate, and reconcile card transactions against supporting documents (e.g., receipts, expense reports)Ensure all transactions comply with company policies and proceduresInvestigate and resolve discrepancies, including missing receipts, incorrect charges, and policy violationsMonitor card usage and identify unusual or high-risk transactions to minimize financial exposureCoordinate with Accounts Payable, Finance, and internal stakeholders for issue resolution and process alignmentProvide support and guidance to cardholders on proper usage, documentation, and submission processesAssist in audit activities by preparing reports, documentation, and supporting schedulesMaintain accurate records and generate reports on card usage, trends, and compliance metricsRecommend process improvements to enhance efficiency and strengthen internal controls.
    QualificationsBachelor’s degree in Accounting, Finance, or a related field.At least 3 years of experience in Accounts Payable, Travel & Expense (T&E), or expense managementExperience handling corporate card transactions, expense reports, or reconciliations is highly preferredStrong understanding of financial controls, compliance, and audit processesExperience working with ERP or expense management tools (e.g., SAP, Oracle, Concur, Coupa)Proficient in Microsoft Excel (basic to intermediate level)Strong attention to detail and ability to manage high-volume transactionsGood communication skills and ability to work with cross-functional teamsOpen to night shift (US hours under PST Time zone), including Philippine holidays.Willing to report onsite in Alabang, Muntinlupa once office operations resume (Temporary WFH).

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    Sales and Marketing Manager  

    - Muntinlupa City

    FESTIVAL SUPERMALL, INC. Job SummaryResponsible for leading revenue-generating initiatives across Filinvest Event Venues, the in-house printing business, kiosk rentals, and strategic projects. The role focuses on developing and executing marketing & sales strategies and fostering partnerships to drive long-term business growth.
    Duties and ResponsibilitiesSales and Marketing of The Filinvest Tent & Pixie PlaceLead the strategic planning and execution of sales and marketing initiatives to maximize revenue and optimize occupancy of Filinvest Event Venues (The Filinvest Tent and Pixie Place)Develop and implement targeted sales strategies to attract high-value clientsEstablish and maintain relationships with corporate clients, event organizers, and industry stakeholders to drive repeat business and long-term partnershipsOversee financial cost analysis, ensuring pricing strategies balance profitability and market competitivenessSpearhead market research and competitor analysis to identify industry trends and strategic opportunitiesOptimize the use of various marketing channels, including digital advertising, social media, and direct sales efforts, to enhance brand visibility and demand.
    In-House Printing Business of Filinvest MallsDevelop revenue growth strategies in collaboration with the Creatives Department, maximizing the potential of the in-house printing business.Implement financial and cost analysis models to assess profitability and optimize operational expenses.Expand market reach by identifying and onboarding external clients, diversifying revenue streams beyond internal company projectsConduct competitor research to benchmark pricing, services, and emerging trends, ensuring the business remains competitive.
    Kiosk Rental in the Amusement CentersLead the team in identifying and securing potential tenants to maximize revenue from kiosk rentals within the amusement centers.Develop leasing strategies that align with overall amusement center objectives, ensuring a diverse and appealing mix of tenants.Conduct revenue and space utilization analysis to optimize rental rates and tenant placements.Establish marketing initiatives to promote available kiosk spaces and attract high-value tenants.
    Special ProjectsOversee the execution of Special Projects as deemed necessaryWork in close collaboration with the local teams of Festival Mall to ensure seamless project implementation and executionDevelop marketing strategies and promotional campaigns in partnership with the Special Project Marketing Team
    Other FunctionsProvide strategic leadership to the revenue-generating teamBuild and mentor a high-performing team, ensuring alignment with company goals and fostering professional developmentSpearhead cross-functional collaboration with operations, finance, and other departments to align business strategies with overall corporate objectivesAny other duties or assignments delegated by the department or company.
    Technical Competencies and SkillsStrategic Leadership & Decision MakingSales & Business Development ExpertiseNegotiation & Contract ManagementPeople & Team Management
    Education, Training, and Licenses RequiredBachelor's Degree in Marketing, Business Management or related fieldsWith 5 to 7 years of experience in sales and accounts managementPreferably with at least 3-5 years of leadership experience

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