JOB SUMMARY:
The Service Manager is responsible for supervising and overseeing the daily operations of the branch, ensuring strict adherence to policies and procedures. They are accountable for the smooth operational efficiency of the New Accounts section, Accounting, and Investment. Additionally, the Service Manager supports the branch's marketing efforts by cross-selling bank products and services and ensuring that staff members fully understand these offerings to meet client demands and achieve the branch's targets.
The Service Manager reports directly to the Branch Head. They also interact and collaborate with the Customer Relations Assistant, as well as all officers and staff of the branch, to ensure smooth and efficient operations. Additionally, he may coordinate directly with officers and personnel from support units and other branches as necessary to ensure the branch's actions are consistent with the Bank's standard policies and procedures.
JOB SPECIFICATIONS/QUALIFICATIONS:
Educational Background:A Bachelor's/College Degree HolderProfessional Experience:With 3 – 4 years of experience in branch banking operations.Knowledge and Skills Required:Persuasion/marketing skills; Service Quality Management, good interpersonal skills, proficient in Microsoft Office programs (i.e. Word, Power Point and Excel).

Key ResponsibilitiesFraud Analytics & DetectionLead fraud analytics initiatives by monitoring transactions, analyzing reports, and reviewing SQL scripts to detect unusual patterns.Develop, implement, and refine fraud detection rules, strategies, and controls to address emerging trends.Provide ad hoc analytical support for fraud prevention, detection, and recovery efforts.Collaborate with stakeholders to integrate analytics insights into policy enhancements, product launches, and regulatory compliance initiatives.Investigations & ReportingConduct thorough investigations of suspected fraud cases using data-driven approaches.Gather and document evidence, including transaction records and communication logs.Prepare detailed investigation reports with actionable insights and recommendations.Maintain comprehensive records of investigations and present findings to senior management.Risk Management & PreventionPerform risk assessments to identify potential vulnerabilities in banking processes.Recommend and implement data-backed internal controls to mitigate fraud risks.Stay updated on emerging fraud tactics and regulatory requirements.Training & CollaborationSupport the development of training programs to enhance fraud awareness and analytical skills among employees.Collaborate with internal teams (Compliance, Risk, Legal, Audit) and external stakeholders (regulators, law enforcement, industry groups).

About the RoleAs an Agency Officer, you are responsible for managing assigned external Accredited Collection Agencies (ACA), which handle collections activities for pre-write off accounts allocated by Security Bank. The purpose of this role is to endorse accounts to ACA according to the Endorsement Matrix, ensure ACA compliance with standards and procedures and ensure that the KPIs for each assigned ACA are met.
How you’ll contribute• Manage the endorsement of pre-write off accounts to their assigned ACAs, ensuring compliance with the ACA Endorsement Matrix.• Propose opportunities to the Unit Head / Manager to enhance and to modify the ACA Endorsement Matrix to improve results related to KPIs.• Ensure Admin Associates are preparing the Endorsement Lists for ACAs on time and accurately, downloading daily status reports and inputting ACA data into the database according to procedure and instruction• Monitor ACA efforts in achieving targets for composite flow rates, past due rates, and other performance metrics, and propose methods to increase ACA performance related to these metrics to the Unit Head / Manager• Conduct regular ACA visits and meetings once a week with ACA owners, supervisors and collectors to discuss concerns such as handling exceptions, accounts that did not meet guidelines, productivity attainment, etc.• Provide accurate and timely billing and ensure that agency payout is completed (end-to-end) based on established billing procedures.
What we’re looking for• With 1– 4 years of relevant experience in Collections, preferably with background in Debt Recovery and ACA management in Auto Loan product• Knowledge of bank’s products and processes, BSP Circulars related to collections particularly Circular 857-Consumer Protection Framework and industry practice in Complaints Management• Good verbal and written communication skills• Adaptable to a fast-paced, target-driven environment with focus on achieving collection goals.• Demonstrates clear thinking and good judgment in various situation• Willing to conduct field visits• Amenable to be assigned in Alabang and Makati
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.

The Head of Product Management for Deposit Products and Cash Management within Cebuana Lhuillier Rural Bank is responsible for leading the strategic direction, development, and overall performance of the bank's cash management solutions and deposit portfolio. This role demands strong leadership, deep understanding of transactional banking and deposit products, and effective cross-functional collaboration to drive innovation, ensure regulatory compliance, and maintain market relevance. The Department Head will oversee a team of product officers and analyst, shape customer-centric strategies, and work closely with business and support units of the bank's business and support units to grow deposit volumes and, support the bank's overall financial and commercial goals.
Requirements:Develop and execute the bank's product strategy for Cash Management and Deposit products to drive growth, profitability, and market penetration.Oversee the evaluation, development, and implementation of deposit account offerings.Ensure alignment of cash management and deposit initiatives with the bank's overall business strategy and evolving customer needs.Set KPIs focused on deposit volume growth, client acquisition, product usage, and transactional throughput, and optimize performance through data-driven decisions.Excellent communication skillsRelevant stakeholder management experience
Qualifications:Bachelor’s degree in any four-year course, preferably in Economics, Business Administration, Banking and Finance,Information Technology, Computer Science, or Industrial Engineering. A Master’s degree in a related field is an advantage.Minimum of five (5) years of progressive experience in product management within the banking or financial services industry, with at least three (3) years in a leadership or managerial capacity. Demonstrated expertise in strategy development, product lifecycle management, and cross-functional team leadership is required.

JOB SUMMARY The primary task of Deal Execution Team Head is to lead the execution of transactions and are thus expected to be able to effectively communicate with multiple stakeholders (including clients, other investment houses, key industry players, and regulatory bodies). Deal Execution Team Head should also have the ability to assist the Coverage and Origination Team Heads in origination pitches as well manage the execution of investment banking projects (including equity and debt underwriting, project finance transaction, mergers and acquisitions (“M&A”), and advisory) through constant collaboration and coordination with senior officers, deal team members, Bank Relationship Manager (“RM”) partners for specific accounts, and other members of the internal banking network. Finally, in preparation for their roles as Deal Execution Team Heads are also given origination targets (albeit smaller in scale vis-à-vis the Coverage and Origination Deal Team Head).
JOB QUALIFICATIONSYears of Work Experience: 5 - 10 yearsField of Specialization: Banking and Finance, Corporate Finance/Investment Banking, Sales-Financial ServicesKnowledge and Skills Requirement Requires a solid understanding of the various products which SB Capital undertakes or offers to clients, and/or at the very least, has the ability to quickly grasp concepts in relation to such or new products;Should be able to spot opportunities for deals, structure transactions accordingly (bearing in mind both commercial and regulatory considerations) in coordination with senior officers, and coordinate with partner RMs for specific accounts.Should, as much as possible, be aware of (1) recent and upcoming deals in equity capital markets, debt capital markets, M&A, etc. and the corresponding relevant details for purpose of both origination and structuring other deals (2) changes in the regulatory environment insofar as such relate to the products, services and transactions of SB Capital; and (3) relevant macroeconomic developments.Should also build a network mainly comprised of: (1) other industry players (such as banks, other investment houses); (2) their client counterparts and those with higher positions; and (3) internal SBC network (treasury, trust, branches, lending groups, etc.), to enable them to assist senior officers in originating deals and execution of these products.CPA, CFA or Fixed-Income or Equities salesman licensed by SEC, desirable but not required.

The Personal Loans Business Development Manager is responsible for driving growth in the non-depositor segment of BPI’s Personal Loans business. This role focuses on acquisition strategies through partnerships, lead generation, product feature enhancements, and credit policy improvements. It also aims to scale digital and alternative channels (e.g., online, third-party telesales, direct selling) to expand market reach and increase loan releases, outstanding balances, and revenues.
ResponsibilitiesDevelops and implements strategies to grow Personal Loans from non-depositor segments.Establishes partnerships with external companies (e.g., telcos, delivery services, aggregators) to expand customer acquisitionStrengthens effectiveness of digital and third-party channels for sourcing and distributionCollaborates with Credit Risk to refine risk acceptance criteria and underwriting requirements, improving ease of application and approval ratesWorks with Sales, Distribution, and Digital Solutions teams to widen coverage of non-depositor marketsMonitors competitive activity, market trends, and customer needs to design compelling campaignsPartners with Business Analytics and MIS to build strong performance monitoring systems.Ensures compliance with regulatory and business policiesManages operating expenses related to advertising, publicity, and sales activities.Supervises 1–2 indirect reports (Marketing Associates)
QualificationsBachelor’s degree in Business Management, Marketing, Finance, Economics, Statistics, Data Analytics, or a related fieldMinimum of 3 years’ experience in Marketing, Sales, Business Intelligence, or Product Development1–2 years’ experience in Personal Loans/Unsecured Lending (preferred)Knowledge of acquisition campaign management and channel managementUnderstanding of product and campaign profitability dynamicsFamiliarity with data analytics and market researchStrong product knowledge in Personal Loans and consumer lendingExperience with digital channelsInfluencing and negotiation skillsStrategic thinking abilityStrong analytical and numeracy skillsExcellent communication skillsInitiative and self-starter mindsetSolutions- and results-oriented approachProficiency in MS Word, PowerPoint, and ExcelPreferred background in banks (e.g., Citibank, BDO, Chinatrust) or fintechs (e.g., GLoans, Cashalo, CIMB) with relevant Personal Loans experience

About The Role
As a Product Sales Officer under Business Banking Segment, you will be responsible in reaching the product (Security Bank Collect, Business Insurance, POS Terminal referrals) and deposit campaign targets through active customer and branch engagements, and coordination of after-sales support to Branches and customers. This role will handle branch, area and region presentations and client call support whether virtual or on-site. This role will coordinate with Proposition and Campaigns Team for campaigns support and fulfillment.
How You'll ContributeBranch Engagements: Performs branch visits (branches w/ the highest potential of conversion as top and attends area and region meetings (Metro Manila as the priority) to roll-out assigned product/s to instill branch awarenessClient Call Support: Supports branches’ referrals for assigned product/s to perform virtual and on-site client call and/or visitsAfter-sales Support: Coordinates with necessary teams to ensure quick responses and resolution to customer/ branch inquiriesCampaigns Support: Coordinates withPropositions and Campaigns Team for assigned product/s and engagement with branches to boost campaignsProduct & Campaign Targets: Delivers the expected targets of assigned product/s as documented on product manuals and program papers through ensuring that duties and responsibilities # 1, 2 and 3 are well supported
What We’re Looking ForBachelor’s degree in business management or any related courseWith at least 2 years experience in a bank or fintech set-up who has expertise in Branch engagement and virtual presentation support to offer products and campaign promosWith exposure in handling after-sales support to handle branch/ customer inquiries and complaintsWith good communication, business writing and presentation skills. Knows how to handle sales objections/ rejections and irate branches/ customersAbout Security Bank
Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”

About Usbillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.Discover more about us here: https://billease.ph/about-us
Head of Business / System AnalysisWe are seeking a seasoned Head of Business / System Analysis to lead and scale our BA/SA function within the Engineering organization. This is a senior leadership role with ownership of a team of ~10 Business and System Analysts embedded across multiple product domains.You will serve as the critical bridge between business stakeholders, product, and engineering—ensuring complex business needs are translated into clear, actionable, and well-structured system specifications. You will also elevate the overall quality, consistency, and maturity of analysis practices across the organization
Key ResponsibilitiesTeam Leadership & DevelopmentLead, mentor, and scale a team of ~10 Business/System Analysts across multiple product squadsDefine team structure, roles, and clear career progression pathsConduct regular 1:1s, performance reviews, and development planningHire, onboard, and retain top BA/SA talent aligned with company growthFoster a collaborative, accountable, and knowledge-sharing cultureAnalysis Practice & StandardsDefine and enforce standards, templates, and best practices across analysis and documentation (BRDs, PRDs, functional specs, API contracts, BPMN, data models)Drive consistency and quality across all analytical outputs—from user stories to solution designsEstablish a strong documentation culture across a 50+ microservices landscapeChampion modern tools and frameworks (e.g., Figma, BPMN, OpenAPI/Swagger, ClickUp, Confluence-style wikis)Stakeholder ManagementAct as a trusted partner to senior and C-level stakeholders on system capabilities and requirements clarityFacilitate discovery sessions, workshops, and design reviews across business, product, and engineeringTranslate ambiguous business goals into structured, testable, and implementable specificationsCross-Functional DeliveryOversee BA/SA contributions across the full product lifecycle—from discovery to post-release evaluationPartner closely with Engineering Managers, Product Owners, and QA to ensure requirement clarity and minimize reworkReview and approve requirements for complex or high-impact initiativesIdentify risks, gaps, and ambiguities early in the delivery pipelineProcess Improvement & GovernanceContinuously improve how requirements are gathered, documented, and validatedEstablish quality gates and review checkpoints within delivery workflowsLead retrospectives within the BA team to improve efficiency and impactTrack team performance metrics and provide reporting to engineering leadership
The Ideal Candidate:Experience5+ years in Business Analysis, System Analysis, or a related discipline3+ years in a leadership role managing analysts or cross-functional teamsExperience in a product-driven, high-scale tech environment (fintech, banking, or financial services preferred)Proven track record managing multiple concurrent initiatives across complex domainsTechnical CapabilityComfortable working with API specifications (REST, OpenAPI/Swagger)Proficient in BPMN for process modelingStrong understanding of microservices and distributed systemsWorking knowledge of SQL for data validation and analysisAbility to engage in technical discussions (data models, integrations, event-driven systems)Familiarity with feature flags, rollout strategies, and fallback design
Technology EnvironmentYou will operate within a modern fintech stack, including:Backend: Python (Django, FastAPI, Flask), REST APIs, OpenAPIData: PostgreSQL, SQL, data modelingFrontend/Mobile: React/Angular, Android (Kotlin), iOSArchitecture: Microservices (~50 services), event-driven systemsInfrastructure: AWS, Docker, Kubernetes, CI/CDBanking & Payments: Mifos, QRPH, PESONet, e-wallet integrationsTools: BPMN, ClickUp, Figma, GitLab, documentation platforms

The Business Analytics Officer is primarily responsible for the design, development, and deployment of Business Dashboards and other reporting requirements which are used by management to monitor, evaluate, and forecast business volume and profitability performance driving the overall business analytics requirements of Mass Retail Segment, to enable data-driven market, financial, portfolio, and customer behavior analysis for strategy formulation in line with bank’s business growth objectives.
Core ResponsibilitiesDevelops data-driven insight on acquisition and marketing program under the Segment/Group.Leverages internal and external data source to analyze industry and customer trend, highlighting opportunity to improve brand equity, customer growth, and perceptionUnderstands program and campaign initiative, providing data and analysis for parameter validation or potential enhancementDesigns, maintains, and enhances Business Dashboard and other Business MIS tool to align with business specificationEnsures data integrity and delivers timely, accurate production of regular and ad hoc business MIS requested by Unsecured Lending, Cards, and BanKo business team to monitor, evaluate, and forecast business volume and profitability performanceSupervises the development of business MIS report required by business head and specialist, ensuring proper documentation for consistency in MIS preparationReviews and validates program (e.g., SAS, Excel, Approach, or similar software) created by business MIS analyst to confirm that MIS reporting conforms to the requirement of business owner and specialistInitiates enhancement to the MIS framework and implements process improvement to operationalize existing dashboard and deploy tactical reportCollaborates with Data Management team on data requirement needed to generate MIS and analytical tool
QualificationsBachelor’s Degree in Statistics, Mathematics, Economics, Data Science, or EngineeringExperience in Data Management, Data Engineering, Risk Modeling/Data Science, Credit risk management, Collections, Fraud, Data science/analytics or related disciplines in a consumer lending industryProficient in data/analytical tools, e.g., SAS, Python, VBA, Tableau, etc. and any credit, collections or fraud systemsAnalytical and good problem-solving skillsExcellent written and oral communication skills with distinct ability to convey complex data in a concise understandable manner

China Banking Corporation is seeking an experienced AML Financial Crime Intelligence Officer to join our team!
This role is responsible for conducting comprehensive investigation on clients and activity processed by the Bank to detect activity indicative of money laundering and other final crimes. The jobholder also performs regular investigations such as those arising from Freeze Orders, AMLC Inquiries, and Adverse Media. In addition, they will also handle special intelligence-led investigations such as those mandated by regulatory bodies.
Job Qualifications: With at least 5 years of experience in Anti-Money Laundering and Counter-Terrorism Financing functions, regulatory compliance, audit or policy making functions. Relevant experience as an AML investigator in a transaction monitoring and STR writing capacity or equivalent experience or education Banking knowledge and good understanding of AML regulatory requirementsAnalytical, detail-oriented and ability to understand customer information and transactions.

The Commercial Banking Relationship Manager is responsible in managing the needs of the large and middle market corporate clients. They are assigned to: (1) cultivate trust and partnership and be designated as one of the top bankers of their existing and potential corporate clients; (2) grow the profitability of its portfolio of accounts by providing timely and appropriate financial solutions to these clients; and (3) ensure positive customer experience with the bank, all within the bank’s policies and guidelines.
Core Responsibilities:Portfolio Management – Relationship Manager is responsible in managing a portfolio of corporate clients and ensuring its profitability. The RMs are expected to cultivate trust and partnership with their clients by initiating sales calls, client engagements, and visits to ensure that all their client needs are properly addressed in a timely manner and with adherence to regulatory and internal policies.Revenue and Income Growth – Relationship Managers ensures attainment of income and volume targets through implementation of business development strategies and initiatives that enhance the breadth and depth of product portfolio in response to corporate clients’ needs. This will help in achieving and sustaining competitive positioning in the market, resulting in optimization of customer satisfaction, retention and wallet share.Customer Care – Relationship Managers ensures positive customer experience with the bank by constantly soliciting customer feedback, competitive scan and market intelligence and working closely with the product groups, channels, operations, legal and compliance units in the bank toward the furtherance of this objective. The RM’s insights and close collaboration with the Bank’s internal units are key to relevant product development and service enhancement.Loan Negotiation, Documentation and Administration – Relationship Managers collaborates with Credit partners in structuring loan packages and on-time line renewals. The RMs also negotiates line terms and conditions with clients then ensures complete documentation and set up of credit approvals. Likewise, the RMs also assist the Credit partners in presenting the account to the Bank’s credit approving bodies.Monitoring Loan Portfolio Credit Quality – Relationship Managers are responsible in monitoring the credit quality of loan portfolio and ensures full compliance with credit policies and standards. Should a loan deteriorate in credit quality or becomes past due, the RMs should strategize and pursue options for loan recovery. After exhausting all efforts, the RMs are responsible for passing on recovery efforts to the Special Account Management Department.People Management – Large Corporates Relationship Managers are responsible in training the Service Associate on day-to-day activities to achieve the client expectations and bank goals.Qualifications:College graduate preferably with a degree in business-related discipline such as Banking, Accounting or FinanceAt least 3 years of banking experience serving commercial accounts either as part of service staff, account management, products, or channels and/or related disciplinesKnowledge in markets, credit and lending, operations, credit policies, risk management and commercial banking products and services to enable cross-sellingKnowledge of Philippines regulatory standards and compliance guidelinesKnowledge of working with commercial clientsWilling to be assigned in Caloocan

Service Associate is responsible for providing services such as account opening and client verification, account maintenance, other special services and all other miscellaneous services that bank may offer.
Qualifications:Bachelor's Degree in any field, preferably business-relatedPreferably at least one (1 ) year experience in branch banking operations, but open to fresh graduatesHigh level of initiative and innovationWilling to be assigned in Almeda, Pateros

The RoleAs a Customer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank. How you'll contributeIdentifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the BankAssists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the BankManages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfactionProcesses over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the BankActs as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank What we’re looking forGraduate of any Bachelor's Degree courseWith at least 3 years of combined sales and operations experience in branch banking, preferably handling new account transactions.Must have good interpersonal skills, negotiation skills, and a strong customer service orientationHas an in-depth understanding of the regulatory, quality control, and risk management framework About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBanking career with us today.

The Role
As a Branch Operations Officer, you will act as a universal operations support officer of the branches within the area. You will act as a manpower pool in filling in temporary vacancies of officers in branches and providing quality service to the clients. You will perform spot-checking on Cash in Vault (CIV), ATM, Teller’s Checks, and Other Cash Items (COCI) & Numbered forms for Lean Branches.
How you will contributePerforms as a reliever of Branch Channel Manager (BCM), Branch Service Officer (BSO), Customer Advisor (CA), or Teller in service operations, credit and control, financials and administrative, branch support, compliance, and control, sales and marketing to ensure prompt and efficient service delivery in compliance with service standards of the BankConducts spot-checking on lean branches, surprise count of CIV, ATM-CIV, and Teller’s Cash & COCI, and monthly count of accountable forms to ensure compliance and adherence to prescribed policies and procedures, internal controls, regulatory provisions of government and private agenciesMonitors overall day-to-day operations following policies and procedures to ensure that no operational lapses/exceptions in any branch
What we’re looking forGraduate of any Bachelor’s Degree courseMust have a minimum of 3 years of branch banking operationsShould have in-depth knowledge of overall branch operations as well as the Bank’s policies and proceduresShould possess strong risk management skills and good customer orientationMust exercise good judgment, good interpersonal and human relations skills, selling and negotiation skills, and problem-solving skills
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.

Job Summary:
Ensures attainment of deposit and profitability targets thru delivery of budgeted business volumes and efficient cost management.
Job Description:
Spearheads the cross-selling of the Bank’s corollary products and services, such as but not limited to commercial and consumer loans, credit cards, etc.Ensures high retention of existing customers by developing stickiness, particularly through efficient service and multiple product availments.As overall head of the unit, ensures that the operations of the branch is consistently in accordance with the Bank’s, as well as regulatory, policies and procedures, particularly in the areas of customer acceptance and documentation.Ensures proper implementation and scheduling of the Bank’s policies on job rotation and mandatory leaves.Performs other tasks as may be assigned by the Area Head, Division Head or Head of Branches, from time to time.
Qualifications:
Graduate of any 4-year degree courseWith almost 7 years branch banking and people management experience
Area of Assignment:
NAIA Terminal 3 Branch

The Role
As a Branch Operations Officer, you will act as a universal operations support officer of the branches within the area. You will act as a manpower pool in filling in temporary vacancies of officers in branches and providing quality service to the clients. You will perform spot-checking on Cash in Vault (CIV), ATM, Teller’s Checks, and Other Cash Items (COCI) & Numbered forms for Lean Branches.
How you will contributePerforms as a reliever of Branch Channel Manager (BCM), Branch Service Officer (BSO), Customer Advisor (CA), or Teller in service operations, credit and control, financials and administrative, branch support, compliance, and control, sales and marketing to ensure prompt and efficient service delivery in compliance with service standards of the BankConducts spot-checking on lean branches, surprise count of CIV, ATM-CIV, and Teller’s Cash & COCI, and monthly count of accountable forms to ensure compliance and adherence to prescribed policies and procedures, internal controls, regulatory provisions of government and private agenciesMonitors overall day-to-day operations following policies and procedures to ensure that no operational lapses/exceptions in any branch
What we’re looking forGraduate of any Bachelor’s Degree courseMust have a minimum of 3 years of branch banking operationsShould have in-depth knowledge of overall branch operations as well as the Bank’s policies and proceduresShould possess strong risk management skills and good customer orientationMust exercise good judgment, good interpersonal and human relations skills, selling and negotiation skills, and problem-solving skillsWilling to be assigned in different branches within the area of Cebu
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.

Key Responsibilities
The position is primarily responsible for collection / pick up of deposits covered by deposit pick up arrangements.
Qualifications
Candidate must possess at least a Bachelor's/College Degree, any fieldBusiness related course would be an advantage but not requiredPhysically fit, hardworking, honest, can work under pressure and with less supervisionComputer literate preferably with knowledge on accounting entriesWilling to render extended working hours

The Role
The Branch Business Manager position is responsible for managing the branch’s overall profitability. He/she determines market/ business potential in his/her branch /area of responsibility. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned leaders in a highly competitive field.As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. From marketing and sales generation to administration and control, the Business Manager will be instrumental in ensuring the efficiency of our branch business.We are looking for Business Managers who will bring fresh ideas to the continuous improvement of our processes, and passion when it comes to the execution of projects and tasks. We need our Business Managers to be versatile and enthusiastic when it comes to dealing with challenges that are inherent in a hyper-competitive industry.Security Bank’s mission is to meet our customers’ needs with intelligent and personalized solutions as we help them build for their future. Our Business Managers are our front line in providing a Better Banking experience to all Filipinos, whether it’s finding new ways to address their pain points, delivering the highest standards of service, or setting the trend for the rest of the bank to follow.
How you'll contributeAssist the Area Head in determining the market/business potential of his assigned branch and in the formulation and implementation of strategies for the attainment of their targets.Maintains a proactive and firm business stance about the industry competition, market conditions, and other external factors so threats are addressed and strengths and opportunities are maximizedManages the branch’s overall profitability by growing the business, optimizing income, and rationalizing expenditures thereby resulting in a healthy bottom lineEstablishes strong synergy with partner units/groups thru active and collaborative undertaking resulting in successful cross-sellsMonitors and reviews actual performances versus targets based on MIS reports to determine the percentage of achievement and plans actions with respective team members to close gapsDevelops the entire branch sales force thru coaching, mentoring, strategizing, and monitoring to produce and retain highly competent and results-driven sales talentsIdentifies and endorses customers for credit accommodations, waivers, and special approvals while adhering to set bank guidelines to ensure accurate price quotes, mitigate risks and realize potential income
What we're looking forMust have a minimum of 5 years of sales and marketing experience in the banking industryShould have excellent selling and negotiation skills and preferably have an active client portfolio in the assigned locationWith good problem and analytical skillsWith strong leadership and supervisory skillsActively seeks new ways of working to improve efficiency and productivity
About Security BankSecurity Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBanking career with us today.

The Branch Head provides strategic direction and operational management support to branch employees by assuming overall accountability for service and product delivery, establishing and maintaining customer relationships, implementing an effective sales management system, ensuring risk assessment compliance, maintaining branch upkeep/orderliness and communicating/instituting/monitoring compliance to company policies and control procedures to achieve the unit’s business plans and corporate targets set by Top Management.
Professional Experience:3-5 years job experience in Branch Operations, Sales and Marketing of Bank Products and Services.
Knowledge and Skills Required:Proficient in MS Word, Excel and Powerpoint.Should have knowledge in branch operations and policies, labor laws, internal policies, audit system, BSP / other agencies’ policies, administrative disciplinary rules and procedures.Must possess strong marketing, communication and analytical skills; has keen attention to details; has the ability for critical thinking and very good people management skills. Should have proactive orientation.

The ideal candidate should have a strong ability to generate funds and have at least three years experience in sales and marketing within the banking sector in roles such as Sales Officer, Branch Manager or Branch Relationship Manager/Officer.
Check out the branch: Greenhills - ConnecticutGF Missouri Square Bldg., Missouri cor. Connecticut St., Northeast Greenhills, San Juan, MM