• S

    Role DefinitionPlans, designs and implements cybersecurity strategies and solutions to prevent critical damage to the organization brought by cyber-attacks.
    ResponsibilitiesDevelops and implements security controls, systems, remote access solutions, and infrastructure architecture in alignment with defined requirements and guidelines; configures network controls to protect the organization's environment in a timely manner.Provides recommendations for security products, services, and procedures to enhance system architecture and security controls; conducts testing and evaluation of new cybersecurity technologies and controls.Collaborates with cybersecurity and technology teams to deploy vulnerability mitigations and support integration activities; leverages industry standards and frameworks to identify capabilities and technologies that strengthen cyber defenses across diverse scenarios.Implements security systems by defining intrusion detection methodologies and preparing both preventive and reactive measures.Reviews security technologies, tools, and services, and provides recommendations to the broader security team based on security, financial, and operational metrics.Defines processes and architectures for securing networks, applications, and infrastructure; builds firewalls and implements intrusion detection systems in complex environments.
    QualificationsProven experience in designing, implementing, and maintaining scalable IAM solutions and platformsExpertise in developing and enforcing access control policies and proceduresHands-on experience with implementing automated workflows for identity and access requestsProficiency in IAM tools such as SailPoint, Microsoft Entra ID, and AveksaStrong background in IAM automation and scripting (e.g., Python, PowerShell, Java), including API integrationsFamiliarity with cloud security and IAM frameworks across Azure, AWS, and Google Cloud environments

  • S

    Leads the Cyber Security Operations Group (CSOG) governance framework to ensure robust, transparent security practices across the enterprise. Responsible for aligning governance strategies with organizational objectives, integrating policies and processes into operational workflows, and maintaining compliance with regulatory and industry standards. Build strong stakeholder collaboration to drive accountability, integrity, and continuous improvement, strengthening the organization’s overall cybersecurity posture. Governance Leadership
    Governance LeadershipLeads the design, implementation, and management of the CSOG governance system, ensuring clear allocation of responsibility, authority, and accountability in alignment with established principles.
    Security IntegrationDirects the establishment and integration of security management processes within the PLDT Group’s system delivery life cycle, ensuring consistent application and communication across all functions.
    Security Framework Maintenance Oversees the maintenance of enabling structures, principles, and processes that support CSOG’s mission and objectives, ensuring clarity of roles and responsibilities.
    Performance Oversight Leads the monitoring and evaluation of CSOG Pillar processes and governance mechanisms, driving operational integrity and continuous improvement.
    Strategic AlignmentEnsures cyber security-related processes and decisions are aligned with organizational strategies and objectives, providing oversight and guidance to maintain strategic coherence.
    Security Roadmap Development Spearheads the development of comprehensive group strategies and roadmaps to strengthen the PLDT Group’s cyber security posture.
    Demand & Project ManagementAligns CAPEX and OPEX projects with CSOG’s strategic roadmap. Oversees new projects, enhancements, and change requests to ensure timely, on-budget, and in-scope delivery. Implements program tracking and reporting mechanisms and fosters a project-oriented culture to improve maturity within CSOG.
    Resource & Financial Stewardship Manages optimal allocation of financial resources and oversees capacity planning, resource deployment, and cost-effectiveness across all cyber security pillars.
    Metrics & Accountability Defines and tracks performance metrics contributing to CSOG’s balanced scorecard, promoting transparency and accountability throughout the organization.
    Compliance & Audit Readiness Ensures adherence to all applicable cybersecurity laws, regulations, and standards. Integrates compliance controls into operational processes and supports audit readiness through thorough documentation and timely remediation of identified gaps.
    Project ManagementEnsures timely and high-quality delivery of technical assessments for key information security initiatives, in collaboration with the Capability and Delivery team.
    People Engagement and DevelopmentEncourages a culture of collaboration and growth within CSOG by supporting continuous development. Contributes to building organizational capability through knowledge sharing and fostering readiness for future roles.
    Operational SupportProvide leadership and support for additional duties and responsibilities as assigned, ensuring alignment with organizational priorities and operational excellence.
    EDUCATIONBachelor’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, Business Administration, Law, or related discipline.
    WORK EXPERIENCEMore than 5 years of progressive leadership in cybersecurity governance and IT risk management, with deep expertise in regulatory compliance and governance frameworks. Proven track record in designing and implementing enterprise-wide governance programs aligned with global standards such as ISO/IEC 27001 and NIST Cybersecurity Framework (CSF). Proven ability to lead cross-functional teams, strengthen security control maturity, and ensure continuous alignment with evolving regulatory and industry standards.
    Technical SkillsExperience in any of the following fields:Cybersecurity Governance & Lifecycle Management Regulatory Compliance Frameworks Strategic Planning & ExecutionLeadership & Team Development Effective Communication & Stakeholder Engagement

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    Campaign Specialist  

    - Taguig

    Overview
    The Campaign Specialist will be assisting the Project/Campaign Manager in executing the end-to-end marketing programs to achieve ARPU, churn, EOP subscriber and revenue targets.
    Functions and ResponsibilitiesGenerate market insights that will serve as basis for eShop marketing plans and initiativesReview local and international competitive environment to ensure that products or campaigns on DITO eShop are at par with the latest industry standards and trendsAssist in the development, implementation and monitoring of usage and retention programs to ensure achievement of ARPU, churn, EOP subscriber and revenue targets.Obtain vital consumer insights and competitive information that will help in the development of programs through research, immersion with Sales and CX teams, and regular consumer interactions.Help upsell value-added services like cobranded product or online sales events to help increase ARPU and net revenue.Assist in the development of eShop products and campaigns to active the sold SIMs via eShop.Review internal data (bad debts, longevity, etc.) to come up with valuable campaigns.Help configure the eShop Products and Campaigns on the platform.Ensure submission of post-review analysis for all implemented marketing programsCollaborate with key stakeholders like Brand Marketing, Sales, Customer Experience, Finance, IT, and other cross-functional teams from product and Campaign ideation to execution of go-to-market plans and initiatives.Help manage day-to-day activities affecting existing subscribers such as maintenance activities, migration, etc.Handle other special projects that may be assigned.
    Employment StandardsAble to communicate and collaborate effectively with teammates and business stakeholders. Strong initiative, self-motivation, self-discipline, creativity, and determination in working towards established goals and objectives.Excellent documentation and communication skills.Effective presentation skills and ability to promote or defend an idea or plan.Able to make decisions and solve problems using sound judgment and logical reasoning.Quick learner and ability to understand and adopt to new and various work dynamicsAble to work effectively across functions, disciplines, and levels
    Job Skills & QualificationsBachelor’s degree in Marketing, Business, ManagementPrevious experience that provides the knowledge, skills, and abilities to perform the job, comparable to 3 to 5 years.Proficient in English & Filipino, with excellent communication and presentation skills in English (written and verbal).Proficient with Microsoft Office, including Microsoft Word, Excel, and Power PointDemonstrated experience in doing research and understanding both digital marketing and customer pain points, behavior, goals, and motivation.Preferably with product/campaign management background in fintech, e-commerce, or telco industry.
    NOTE: We regret to inform that only shortlisted candidates will be notified.

  • D

    Overview:
    The Promotions Specialist is responsible for conceptualizing, implementing, and managing promotional activities that drive customer engagement, sales, and brand visibility across DITO’s digital channels. The role focuses on executing end-to-end promotion plans—from ideation to post-campaign analysis—ensuring alignment with marketing objectives, product launches, and customer acquisition goals. Working closely with product, platform, and marketing teams, the Promotions Specialist ensures that all digital promotions are compelling, well-executed, and optimized for maximum impact.
    FUNCTION AND RESPONSIBILITIES:
    1. Promotion Planning and IdeationDevelop and propose digital promotion concepts aligned with product strategies, seasonal events, and campaign calendars. Identify opportunities to boost engagement and conversion through creative promotional mechanics and bundles.2. Execution and CoordinationCoordinate end-to-end execution of promotions across platforms such as the DITO App, eShop, and partner marketplaces. Work with cross-functional teams to finalize promo details, secure approvals, and ensure on-time rollout.3. Offer ManagementSet up and manage promotional offers, discount codes, bundles, and flash sales in coordination with platform and operations teams. Ensure accuracy of promo configurations, pricing, and validity periods.4. Compliance and ApprovalsPrepare and process required DTI and NTC permit applications, ensuring all promotional campaigns comply with corporate and regulatory guidelines. Maintain proper documentation for audit and reporting purposes.5. Performance MonitoringTrack promotion performance using KPIs such as participation rate, conversion, sales uplift, and ROI. Provide regular updates and insights to guide optimization and future promo strategies.6. Collaboration and CommunicationWork closely with creatives, product, and digital marketing teams to develop campaign assets and promotional materials that align with brand tone and user experience.7. Reporting and Post-Promo AnalysisPrepare post-promotion reports detailing performance results, learnings, and actionable recommendations. Support the continuous improvement of promotional strategies based on data-driven insights.
    Qualifications:
    Bachelor’s degree in Marketing, Business Administration, Communications, or a related fieldAt least 2–4 years of experience in digital marketing, promotions, campaign management, or e-commerceProven experience in executing end-to-end promotional campaigns (ideation to post-analysis)Strong understanding of digital platforms (mobile apps, eShop, marketplaces) and promotional mechanics (discounts, bundles, flash sales)Experience in coordinating cross-functional teams (product, marketing, creatives, operations)Knowledge of regulatory requirements and permit processing (e.g., DTI/NTC) is an advantageData-driven mindset with experience in tracking KPIs such as conversion, engagement, and ROIProficient in using analytics and reporting tools to derive insights and optimize campaignsStrong project management and organizational skills with attention to detailExcellent communication and stakeholder management skills
    NOTE: We regret to inform that only shortlisted candidates will be notified

  • A

    TELECOM TRAINER  

    - Metro Manila

    Job Roles and Responsibilities
    Conducts technical and soft skills trainings and certification to our field technicians and project engineers.Performs all logistic requirements related to training:Coordinates with Partner Operations Heads, Field Operations and Quality Assurance Team Leaders on the scheduled training Finds appropriate venue and arrange meals if necessary Prints training handouts and materials Facilitates Pre-qualification and Validation ExamsPrepares weekly and monthly reports (scorecard, certification exam results, training costs, shadowing activity, etc.)Cascades any newly introduced technologies, products and services as necessaryFacilitates contractor certification by conducting written and hands-on examDatabase managementConducts other trainings as necessaryShadowing activities (field work)
    Job Qualifications*
    Technical and Soft Skills TrainerFinance | Accunting Graduate , ECE,Proficient in Microsoft Office and Google Suites applicationAt least 2 years work experience as subject matter expert in either field of Accounting|Finance, Telco Engineering, Sales and Retail or AI| ITWith excellent presentation and communication skills and can help build strong, comprehensive, developmental program for assigned academyCan confidently speak in front of ‘medium to large sized’ groups of peopleWilling to travel within and outside assigned regionWith excellent work ethics, good moral character and high commitment to the demand of the role.

  • D

    OVERVIEW:
    This key position is responsible for assisting the Director for Network Construction, Regional Managers and Function Leaders in the delivery of Network Construction (NETCON) Scope of Works. NETCON covers Project Management, Wireless, Data Center, Core & IP, Engineering, Transmission and Regional Network Construction.
    Functions and ResponsibilitiesThe Network Implementation Analyst position requires detailed and strict performance of NETCON scope of works covering Project Management, Wireless, Data Center, Core & IP, Engineering, Transmission and Regional Network Construction. Conduct review and approval of all NETCON related tasks through MSS, OSS and other DITO applications. Ensure Vendor compliance based on the approved NETCON parameters and guidelines, observe EHS and Environmental compliance and ensure Regulatory compliance.
    1. PROJECT MANAGEMENT AND REGULATORYThe NETCON position requires effective and efficient management of information by establishing complete, accurate and timely NETCON Tracker and managing the compliance and completion of all required NETCON information and key milestones.It is essential that the NETCON Field Specialist have an established relationship with different DITO departments and Vendors and coordinate the compliance and approval of NETCON tasks; and resolve project issues. Provide assistance to other departments as required.Conduct on-site inspection, validation of site issues, on-site solutions, negotiations with Lessors and government agencies and assist Vendors as required. Conduct survey and acquire documents and permits as required.Establish weekly meetings, manage NETCON project meetings with VENDORS and LESSORS and provide timely and effective solutions. Establish reporting formats and minutes of the meeting and ensure the compliance of action items based on committed target dates. Escalate major issues when applicable. Identify issues and dependencies per site including process challenges and required management approval. Push for the completion of all NETCON milestones and manage the gap. It is essential that the NETCON Field Specialist collaborate with Regional Offices and representatives, other NETCON functions, SAM, Finance, O&M, IT, Legal and other DITO departments. Perform all required tasks.Monitor and manage the compliance of COL, PERMITS, SFAC, PERMANENT POWER and other Site Acquisition and Construction related issues affecting the PAC or turn-over to O&M. Perform all other functions, duties and responsibilities as required by NETCON Director and DITO management.Provide complete and accurate weekly project reports, project summaries, project issues, escalations to NETCON Director, Project Control and Regional Managers and others as required.Conduct site audit, permits audit, contract audit and SFAC audit to ensure all NETCON related compliance to SAM are complete.Collect, consolidate, and establish proper documentation of all NETCON related documents, permits and designs and ensure to secure all complete NETCON folders.Establish relationship with Lessors, HOA, Power Cooperatives and government agencies and resolve all site related issues affecting NETCON PAC compliance.Support and address all NETCON related issues affecting O&M and escalate all CME issues to concerned DITO departments. Conduct on-site validation and support as required.Monitor the completion and compliance of all required NETCON tasks in MSS and other DITO applications.Conduct Project Presentations as required.Establish an effective document storage system and secure all NETCON documents, permits and designs in accordance to approved NETCON checklist. Perform, review, audit, approval and scanning as required.Perform ROW and RTA functions, duties and responsibilities including coordination and acquisition work for DPWH, ALO, Barangay, HOA and LGU as required by NETCON Director and DITO management to support all transmission related tasks.
    2. TRANSMISSION FUNCTION
    Network Design & Solutions:Offer engineering solutions through a strong understanding of data network architecture, topology, and configurations.Provide transmission and network solutions including fiber optic, microwave, satellite systems, IPRAN, and OTN.Review design drawings, purchase orders, equipment delivery, and propose solutions to improve network performance and reliability.
    Project Participation & Management:Participate in projects related to transmission equipment (IPRAN, OTN, Access OTN, etc.).Manage vendors to ensure smooth project execution, covering budget control, progress monitoring, and quality assurance.Evaluate project partners and ensure compliance with project objectives.
    Operations & Maintenance:Perform troubleshooting of transmission equipment to ensure optimal performance.Monitor and analyze network performance, implementing enhancements for reliability, speed, and stability.Conduct site surveys and oversee equipment installation when required.
    Collaboration & Coordination:Work closely with cross-functional teams (data center, wireless, core planning, procurement, O&M, etc.) to integrate and optimize network systems.
    Documentation & Compliance:Prepare and maintain technical documentation related to network configuration, specifications, and project records.Ensure compliance with industry standards, company policies, and safety regulations.
    Training & Development:Provide technical support and training to colleagues and junior engineers.Stay updated with the latest advancements in transmission and network technologies, recommending continuous improvements.
    3. WIRELESS FUNCTIONWill Handle Monitoring, tracking and optimization of Worst CellsResponsible for all the optimization activitiesCoordinating with sales activity, and supporting the sales team in ensuring stable network in during the event.In the event that there will have an emergency response due to typhoon, she will be the one to be responsible for the optimization activity in the area.Point person for the approval of SSV, SSO and Cluster optimization in Bicol Region.
    4. CORE NETWORK FUNCTIONResponsible for the full lifecycle management of specific private cloud and public cloud projectsTechnical Support and Collaboration: Providing technical support to other team members and relevant departments collaborating with vendors and clients to troubleshoot cloud issues and communicate effectively.Cloud Planning and Design: Designing and planning the architecture of the private cloud and public cloud, considering factors such as cloud capacity, performance, security, and scalability to meet business requirements.
    5. DATA CENTER FUNCTIONResponsible for the review of professional drawings of DC construction team, including civil work, mechanical and electrical engineering, and put forward optimization suggestions on design and construction schemes.Responsible for the construction safety management of DC construction team, make annual engineering safety plan, conduct monthly safety inspection and check engineering safety records.Responsible for the handling of safety accidents and safety risks of DC construction team, formulate emergency plans for safety accidents, and regularly carry out emergency plan drills.Responsible for the cooperation between construction management department and security management department of Cloud Network Development Department.Performs other tasks that maybe assigned relating to the function by the immediate manager or the department director.
    Qualifications:Bachelor’s degree in Electronics, Telecommunications, Electrical Engineering, or related field5+ years experience in telecom transmission / transport networksStrong knowledge of fiber, microwave, IP/MPLS, and DWDM technologiesExperience in network rollout, operations, and optimizationFamiliar with telecom processes (EO, PO, NTP, FAT/SAT, acceptance)Experience managing vendors, projects, and budgetsStrong leadership, communication, and problem-solving skills
    Preferred:PMP / CAPM / ITIL certificationVendor certifications (Huawei, Cisco, Nokia, Ericsson)
    We regret to inform that only shortlisted candidates will be notified.

  • V

    Business Development Representative
    We are looking for a passionate and driven Business Development Representative (BDR) to join our partner's Ecommerce team in Makati. If you love the thrill of finding new opportunities and building meaningful connections, this role is for you! As a BDR, you'll be on the front lines, reaching out to potential clients and introducing them to our innovative telecommunications solutions. While your focus will be predominately on hunting for new business, you'll support account management tasks from time to time-because we believe great relationships are built on teamwork and exceptional customer service. This is more than just a sales role; it's your chance to grow revenue while growing your career in a supportive and dynamic environment.
    Work Location: This position will be hybrid based out of our office in Makati City, Philippines. We are typically in the office 3 days per week with WFH the other 2 days. This is subject to change based on the demands of the position and company.
    Hours: Night Shift - 9pm to 6am local. (9am to 6pm Eastern US business hours.)
    What You Will Do:Prospecting & Lead Generation:Research and identify potential clients within target markets.Initiate outreach through cold calls, emails, and social media to create sales opportunities.Lead Qualification:Qualify leads using established frameworks and pass them to the sales team for conversion.Maintain a healthy pipeline to meet and exceed sales targets.Relationship Building:Develop trust with prospects by understanding their needs and providing tailored solutions.Maintain ongoing communication to nurture leads through the sales funnel.Account Management Support:Assist with administrative or operational tasks for existing accounts as needed.Collaborate with internal teams to ensure client satisfaction and resolve issues promptly.Reporting & CRM Management:Accurately track activities, leads, and opportunities in the CRM system.Provide regular updates on outreach efforts and results to management.
    What You Will Need:At least 3 years in an outbound sales, business development, or lead generation role. Experience in the telecommunications or technology industry is a plus.Strong verbal and written communication skills with a persuasive and engaging approach; fluent professional English is required.Proficiency in sales tools like LinkedIn Sales Navigator, Hubspot, Salesforce, or equivalent CRM systems.Solid understanding of prospecting techniques and lead qualification frameworks is preferred.A relentless hunter mindset with a passion for creating new business opportunities.Excellent relationship-building skills with a focus on quality customer service.Detail-oriented and organized, with the ability to manage time and multiple tasks effectively.

  • D

    About the Company:
    DITO Telecommunity Corporation is the third largest telecommunications provider in the Philippines. It is a joint venture company comprised of Udenna Corporation, Chelsea Logistics Holdings Corp., and China Telecommunications Corporation. We are committed to providing Filipinos superior products and services of world-class quality, enabling customers to be connected, anytime, anywhere, any way they prefer.
    Job Description:Identifies, prioritizes and develops relationship strategy for high-value retention, expansion clients and acquisition targetsDelivers knowledgeable advice and solutions, institutionalizes client relationships, and optimizes revenue opportunities to the CompanyIsolates current and emerging client needs and proactively introduces solutionsWorks with relevant business partners in team-based portfolio development and expertise deliveryPlans and executes quality client/prospect callsManages transaction processes from initial engagement through final close, including structure, pricing, internal approval / compliance processes and documentation
    Qualifications:Graduate of any business-related coursesWith at least 8-10 years of sales or business development experiencePreferably, with experience in telco sales and with existing network of banking clientsCandidate must be willing to report 100% on-site

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    IP Operations Engineer  

    - National Capital Region

    PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East and Africa.
    Console Support Engineer will play a leading role in providing the necessary customer support functions to PCCW Global’s SDN platform Console Connect and the associated products and services.
    The Console Support Engineer will work in close co-operation with internal second and third level technical support functions, data centre partners, data centre providers, Console Product Managers and development teams. Key responsibilities to include network alert monitoring, managing and handling enquiries, troubleshooting issues relating to Console Connect UI usage, Console product and service.
    The role also includes a project co-ordination role and the duties includes ordering, managing and delivery of cross connect and/or local loop, monitoring its progress and coordinating meetings for larger projects.
    The desired candidate will have worked in a Service Provider NOC environment with experience in MPLS L2/L3 troubleshooting; have worked with cloud services, multi-cloud support such as Azure, Google, IBM etc. .
    Job Description: IP Operations Engineer (Tier 1)This role has a FULLY ONSITE role with shift arrangement.Office Location: Ortigas Centre, Pasig City.
    Responsibilities:
    Support users on the Console Connect platform and assisting them the use of the various features and functionality of the Console Connect SDN platform. From how to sign up, to ordering ports, virtual connect, cloud service (Azure, AWS, Google, Tencent, AliCloud ) benefits, how to use, pricingEvaluate issues proactively identified or reported. First level deep dive of the issue, action prioritisation and establishment of the corrective action/s required or temporary workaround.Trouble Shooting Layer 2, Layer 3 network faults, cloud service connectivity issues, x-connect with Data Centre Partners and Local Loop issues with our PTT providers. Root cause request and analysis.Handle and manage the inbound customer communication (Email, Chat, Slack notification), inbound callTicket creation and tracking. Progress update, case documentation, escalation, co-ordination of resources to resolve. Compile detailed incident report upon customer requestEscalate high priority incidents and major events not resolved within defined timeframe to team leaders and senior level management teams.Service and alert monitoring, taking the necessary corrective action to inform our customers and troubleshootEnsure high customer satisfaction by ensuring issues are resolved in a timely manner and ensure business impact are kept to an absolute minimumTaking lead role in executing, monitoring and planning to ensure effective delivery and provision of services purchased (x-connect, local loops..etc). New customer on boarding.Is prepared to work shifts
    Required Qualifications:Must possess excellent communication skills and ability to interact positively with our customer at all levels. Able to verbalise and explain complex faults, queries and technical issues in simple terms2 years of Service Provider technical NOC experience, with a strong network troubleshooting background.Proven team player, is well organized, self-motivated, shares ideas
    Skills & Experience:Good understanding L2, L3, MPLS, Cloud, multi cloud, Internet/IPKnowledge of NOC ticketing system eg. Remedy or similar, Jira services handling and Service provisioning processExperience in troubleshooting WAN related problems.Customer service focus. Have the ability to diffuse difficult situations and able to be flexible and creative to deal with customers positively.Good attention to detail. Is meticulous and follow through in tasks.Self-motivated, focused and takes active interest and takes ownership
    Desired Qualifications:Has worked in a Service provider Network NOC, good knowledge of customer service practice, troubleshootingHave done first line support layer 2, layer 3 services, worked with x-connect, local loop troubleshooting, understanding of BGP, multi cloud etcPrevious knowledge or experience in coding and programming in a development environmentGood command of English languageCisco CCNA is a plus

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    Revenue Auditor  

    - Makati

    Group: Internal AuditCenter: Financial and Revenue AuditDivision: Revenue AuditImmediate Head: Revenue Audit HeadDirect Reports: None
    Education:College graduate preferably in Accounting, Business Administration, Economics, Computer Science, Electronics and Communications Engineering, or related field.
    Experience:1-4 years relevant audit working experience or residency in financial reporting and control or any related function. Fresh graduates are welcome to apply.Experience working in telecommunications will be an advantageCPA is preferred but not required; other relevant certifications are also considered advantageous.Having an audit firm background is preferred, but not mandatory.
    Job Purpose: Provide independent and objective assurance and consulting services performed in a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes over all functions and processes pertaining to revenue generation of business units (i.e., sales and marketing, customer service, customer experience management, revenue assurance, billing and collection, product research and development, delivery and distribution, advertising, and promotion). In addition, the internal auditors shall perform evaluation of the effectiveness of revenue assurance functions and activities
    Duties and Responsibilities:Prepares and executes audit plans for audit projectsEvaluates and reports on the adequacy of internal controlsDevelops audit programs and prepares internal control questionnairesDevelops and organizes audit working papers and gathers evidence to support audit observations and conclusionsPrepares audit reports on observations and recommendations. auditConducts opening and exit meetings with internal audit clientsMeets with internal findings, clients to discuss recommendations, action plans, commitments and timetable.Performs follow-up reviews to ascertain the resolution of observations recommendations in the audit report. andFollows up on the resolution of audit recommendationsPerforms other related duties not listed, to be determined and assigned as neededFor Sarbanes - Oxley Section 404: a) Tests and monitors the continued effectiveness of internal controls over financial reporting pertaining to assigned functional areas and accounts b) Advises, educates and trains process ' owners on risk assessments, internal controls and testing

  • D

    Overview
    This key position is responsible for the sales and revenue generation of the assigned functional unit (Broadband Sales), development of the sales strategies; new business models; channels’ operating policies and procedures; channels’ commission and incentive scheme; creation, implementation and monitoring of sales programs; and organizational development for all sales channels focusing on FWA/ Broadband products. This is a Head position and will have Broadband Sales Strategy Manager reporting to this position. This position is reporting directly to the Head of National Sales Management.
    Job Responsibilities
    Develop additional revenue streams for the Channels/Partners to improve their business.Formulate strategies & business/selling models including business rules, operational standards, process improvements, route to market strategy and process improvements. Co-developed with Brand & Marketing, Trade Marketing the ATL/BTL programs/campaigns, GTM strategies, product offerings, promo bundles in alignment with the sales strategiesDevelop commission schemes, rewards & recognition, and retention programs for each Sales Channels Develop channel programs that aligns with the regional strategiesDevelop channel policies and guidelines. Identify opportunities for cost reductions and process improvements for the channelSet performance metrics for the sales channels and scorecards for the Partners.Ensure that execution of trade marketing programs, merchandising plan and placement is consistent with channel strategiesDevelop the organizational structure standards to fit current and future demands of the trade. Examine alternative approaches & arrangements (geographic vs product relevance, direct selling vs distribution)Develop guidelines and eligibility requirements related to selection of partnersDevelop recruitment standards and provide inputs to the training programs Develop the launch plans, scale of roll-out to market once the province/city is declared for commercial light-upFacilitate transfer of best practices across the channels and regionsCommunicate consumer needs and competitor insights to Brand & MarketingEstablish consistent implementation of Sales cadence to make sure that sales activities are aligned and contribute to overall sales objectivesResponsible for the profit and loss of the channels and develops winning programs to boost Channel performance Continuously improve the effectiveness and efficiency of the channels to drive profitable growth Conduct audits of all Business Partners’ operationsBuild a win-win business relationship with Business Partners (Distributors, Community Partners, TPAs, Device Retail Partners, Contractors, and Vendors) to ensure product/service offering success for the brand
    Job Skills & Qualifications
    Bachelor’s degree or equivalent and relevant formal academic qualification in Marketing / Business Management. Master’s degree is an advantage With at least 10 years Management experience in the fields of Consumer Markets, Retail, Sales and Distribution. Work experience in Telecommunications, Information Technology, Fast Moving Consumer Goods Distribution and/or Media. Proficient knowledge in channel organization systems and operating details of local telecom industryWell-connected with local business partners to build up distribution channel systemsProficient with business tools/systems like Microsoft Office - Microsoft Word, Excel, Power Point & others. Knowledge in Supply-chain systems, ERP, CRM, SAP, etc. is a plus.

  • S

    EducationBachelor’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, Business Administration, Law, or related discipline.
    Work ExperienceMore than 5 years of progressive leadership in cybersecurity governance and IT risk management, with deep expertise in regulatory compliance and governance frameworks.Proven track record in designing and implementing enterprise-wide governance programs aligned with global standards such as ISO/IEC 27001 and NIST Cybersecurity Framework (CSF).Proven ability to lead cross-functional teams, strengthen security control maturity, and ensure continuous alignment with evolving regulatory and industry standards.
    SKILLSTechnical SkillsExperience in any of the following fields:Cybersecurity Governance & Lifecycle ManagementRegulatory Compliance FrameworksStrategic Planning & ExecutionLeadership & Team DevelopmentEffective Communication & Stakeholder Engagement
    Responsibilities
    Leads the Cyber Security Operations Group (CSOG) governance framework to ensure robust, transparent security practices across the enterprise. Responsible for aligning governance strategies with organizational objectives, integrating policies and processes into operational workflows, and maintaining compliance with regulatory and industry standards. Build strong stakeholder collaboration to drive accountability, integrity, and continuous improvement, strengthening the organization’s overall cybersecurity posture.
    Governance LeadershipLeads the design, implementation, and management of the CSOG governance system, ensuring clear allocation of responsibility, authority, and accountability in alignment with established principles.
    Security IntegrationDirects the establishment and integration of security management processes within the PLDT Group’s system delivery life cycle, ensuring consistent application and communication across all functions.
    Security Framework MaintenanceOversees the maintenance of enabling structures, principles, and processes that support CSOG’s mission and objectives, ensuring clarity of roles and responsibilities.
    Performance OversightLeads the monitoring and evaluation of CSOG Pillar processes and governance mechanisms, driving operational integrity and continuous improvement.
    Strategic AlignmentEnsures cyber security-related processes and decisions are aligned with organizational strategies and objectives, providing oversight and guidance to maintain strategic coherence.
    Security Roadmap DevelopmentSpearheads the development of comprehensive group strategies and roadmaps to strengthen the PLDT Group’s cyber security posture.
    Demand & Project ManagementAligns CAPEX and OPEX projects with CSOG’s strategic roadmap. Oversees new projects, enhancements, and change requests to ensure timely, on-budget, and in-scope delivery. Implements program tracking and reporting mechanisms and fosters a project-oriented culture to improve maturity within CSOG.
    Resource & Financial StewardshipManages optimal allocation of financial resources and oversees capacity planning, resource deployment, and cost-effectiveness across all cyber security pillars.
    Metrics & AccountabilityDefines and tracks performance metrics contributing to CSOG’s balanced scorecard, promoting transparency and accountability throughout the organization.
    Compliance & Audit ReadinessEnsures adherence to all applicable cybersecurity laws, regulations, and standards. Integrates compliance controls into operational processes and supports audit readiness through thorough documentation and timely remediation of identified gaps.
    Project ManagementEnsures timely and high-quality delivery of technical assessments for key information security initiatives, in collaboration with the Capability and Delivery team.
    People Engagement and DevelopmentEncourages a culture of collaboration and growth within CSOG by supporting continuous development. Contributes to building organizational capability through knowledge sharing and fostering readiness for future roles.
    Operational SupportProvide leadership and support for additional duties and responsibilities as assigned, ensuring alignment with organizational priorities and operational excellence.

  • D

    OVERVIEW:
    This key position is responsible for assisting the Director for Network Construction, Regional Managers and Function Leaders in the delivery of Network Construction (NETCON) Scope of Works. NETCON covers Project Management, Wireless, Data Center, Core & IP, Engineering, Transmission and Regional Network Construction.
    Functions and ResponsibilitiesThe Network Implementation Analyst position requires detailed and strict performance of NETCON scope of works covering Project Management, Wireless, Data Center, Core & IP, Engineering, Transmission and Regional Network Construction. Conduct review and approval of all NETCON related tasks through MSS, OSS and other DITO applications. Ensure Vendor compliance based on the approved NETCON parameters and guidelines, observe EHS and Environmental compliance and ensure Regulatory compliance.
    1. PROJECT MANAGEMENT AND REGULATORYThe NETCON position requires effective and efficient management of information by establishing complete, accurate and timely NETCON Tracker and managing the compliance and completion of all required NETCON information and key milestones.It is essential that the NETCON Field Specialist have an established relationship with different DITO departments and Vendors and coordinate the compliance and approval of NETCON tasks; and resolve project issues. Provide assistance to other departments as required.Conduct on-site inspection, validation of site issues, on-site solutions, negotiations with Lessors and government agencies and assist Vendors as required. Conduct survey and acquire documents and permits as required.Establish weekly meetings, manage NETCON project meetings with VENDORS and LESSORS and provide timely and effective solutions. Establish reporting formats and minutes of the meeting and ensure the compliance of action items based on committed target dates. Escalate major issues when applicable. Identify issues and dependencies per site including process challenges and required management approval. Push for the completion of all NETCON milestones and manage the gap. It is essential that the NETCON Field Specialist collaborate with Regional Offices and representatives, other NETCON functions, SAM, Finance, O&M, IT, Legal and other DITO departments. Perform all required tasks.Monitor and manage the compliance of COL, PERMITS, SFAC, PERMANENT POWER and other Site Acquisition and Construction related issues affecting the PAC or turn-over to O&M. Perform all other functions, duties and responsibilities as required by NETCON Director and DITO management.Provide complete and accurate weekly project reports, project summaries, project issues, escalations to NETCON Director, Project Control and Regional Managers and others as required.Conduct site audit, permits audit, contract audit and SFAC audit to ensure all NETCON related compliance to SAM are complete.Collect, consolidate, and establish proper documentation of all NETCON related documents, permits and designs and ensure to secure all complete NETCON folders.Establish relationship with Lessors, HOA, Power Cooperatives and government agencies and resolve all site related issues affecting NETCON PAC compliance.Support and address all NETCON related issues affecting O&M and escalate all CME issues to concerned DITO departments. Conduct on-site validation and support as required.Monitor the completion and compliance of all required NETCON tasks in MSS and other DITO applications.Conduct Project Presentations as required.Establish an effective document storage system and secure all NETCON documents, permits and designs in accordance to approved NETCON checklist. Perform, review, audit, approval and scanning as required.Perform ROW and RTA functions, duties and responsibilities including coordination and acquisition work for DPWH, ALO, Barangay, HOA and LGU as required by NETCON Director and DITO management to support all transmission related tasks.
    2. TRANSMISSION FUNCTION
    Network Design & Solutions:Offer engineering solutions through a strong understanding of data network architecture, topology, and configurations.Provide transmission and network solutions including fiber optic, microwave, satellite systems, IPRAN, and OTN.Review design drawings, purchase orders, equipment delivery, and propose solutions to improve network performance and reliability.
    Project Participation & Management:Participate in projects related to transmission equipment (IPRAN, OTN, Access OTN, etc.).Manage vendors to ensure smooth project execution, covering budget control, progress monitoring, and quality assurance.Evaluate project partners and ensure compliance with project objectives.
    Operations & Maintenance:Perform troubleshooting of transmission equipment to ensure optimal performance.Monitor and analyze network performance, implementing enhancements for reliability, speed, and stability.Conduct site surveys and oversee equipment installation when required.
    Collaboration & Coordination:Work closely with cross-functional teams (data center, wireless, core planning, procurement, O&M, etc.) to integrate and optimize network systems.
    Documentation & Compliance:Prepare and maintain technical documentation related to network configuration, specifications, and project records.Ensure compliance with industry standards, company policies, and safety regulations.
    Training & Development:Provide technical support and training to colleagues and junior engineers.Stay updated with the latest advancements in transmission and network technologies, recommending continuous improvements.
    3. WIRELESS FUNCTIONWill Handle Monitoring, tracking and optimization of Worst CellsResponsible for all the optimization activitiesCoordinating with sales activity, and supporting the sales team in ensuring stable network in during the event.In the event that there will have an emergency response due to typhoon, she will be the one to be responsible for the optimization activity in the area.Point person for the approval of SSV, SSO and Cluster optimization in Bicol Region.
    4. CORE NETWORK FUNCTIONResponsible for the full lifecycle management of specific private cloud and public cloud projectsTechnical Support and Collaboration: Providing technical support to other team members and relevant departments collaborating with vendors and clients to troubleshoot cloud issues and communicate effectively.Cloud Planning and Design: Designing and planning the architecture of the private cloud and public cloud, considering factors such as cloud capacity, performance, security, and scalability to meet business requirements.
    5. DATA CENTER FUNCTIONResponsible for the review of professional drawings of DC construction team, including civil work, mechanical and electrical engineering, and put forward optimization suggestions on design and construction schemes.Responsible for the construction safety management of DC construction team, make annual engineering safety plan, conduct monthly safety inspection and check engineering safety records.Responsible for the handling of safety accidents and safety risks of DC construction team, formulate emergency plans for safety accidents, and regularly carry out emergency plan drills.Responsible for the cooperation between construction management department and security management department of Cloud Network Development Department.Performs other tasks that maybe assigned relating to the function by the immediate manager or the department director.
    Qualifications:Bachelor’s degree in Electronics, Telecommunications, Electrical Engineering, or related field5+ years experience in telecom transmission / transport networksStrong knowledge of fiber, microwave, IP/MPLS, and DWDM technologiesExperience in network rollout, operations, and optimizationFamiliar with telecom processes (EO, PO, NTP, FAT/SAT, acceptance)Experience managing vendors, projects, and budgetsStrong leadership, communication, and problem-solving skills
    Preferred:PMP / CAPM / ITIL certificationVendor certifications (Huawei, Cisco, Nokia, Ericsson)
    We regret to inform that only shortlisted candidates will be notified.

  • D

    The Product Development Lead will be responsible for the end-to-end product lifecycle of Mobile, Broadband, and Enterprise, from ideation to launch, and will display a pivotal role in defining product strategy, identifying market opportunities, and collaborating with cross-functional teams to deliver successful products that meet customer needs and business objectives.
    FunctionsProduct Strategy & Portfolio Management:Define, develop and communicate clear product vision aligned with corporate revenue targets and network roadmap.Develop and manage multi-year product roadmap across consumer and/or enterprise segments.Identify market gaps, emerging technologies (5G, FTTH, IoT, eSIM, etc.), and monetization opportunities.Manage product lifecycle (launch, scale, optimize, sunset).Market Research and Analysis:Conduct comprehensive market research to identify customer needs, pain points, and opportunities.Analyze market data, customer feedback, and industry trends to make informed product decisions and guide the development process.Product Development & Network Alignment:Translate commercial requirements into technical specifications with IT and Engineering teams.Ensure product feasibility within network capacity, coverage, and infrastructure constraints.Align product releases with network upgrades and IT system readiness (BSS/OSS).Participate in vendor selection and technical solution evaluation.Define and prioritize product features and requirements based on business value and customer impact.Collaborate with stakeholders, including Engineering, Design, Marketing, and Sales, to ensure alignment and effective execution of the product roadmap.Operational Readiness & Service Delivery:Ensure operational preparedness before launch (billing, provisioning, customer support, SLAs).Coordinate with Operations to define service workflows and escalation models.Drive service reliability and continuous operational improvement.Work closely with cross-functional teams to oversee the product development process.Lead the creation of product specifications, user stories, and acceptance criteria.Go-To-Market & Commercial Launch:Lead cross-functional launch planning with Marketing, Sales, and Customer Care.Develop product positioning, packaging, pricing tiers, and promotional strategies.Enable sales teams with product training and competitive positioning materials.Performance & Lifecycle Optimization:Track revenue growth, subscriber acquisition, churn, and ARPU.Utilize data-driven insights to identify areas of improvement and drive continuous product optimization.Implement data-driven enhancements to improve customer retention and profitability.Drive automation initiatives to reduce operational costs and improve service experience.Regulatory & Risk Compliance:Ensure products comply with NTC regulations, data privacy laws, and telecom policies.Manage risks related to service outages, vendor dependency, and network limitations.Coordinate with Legal and Regulatory teams when launching new services.Competitive Analysis:Conduct competitive analysis to identify strengths, weaknesses, and differentiators of competing products.Leverage this information to maintain a competitive edge and make strategic product decisions.
    Employment StandardsGreat communication/negotiation skillsStrong leader but a team playerPatientStrategic but also action-orientedCritical & independent thinkerSolutions-orientedEmpoweredCan think of outside the boxFast learnerAnalyticalChallenger spiritAble to work under pressureOrganized
    Job Skills & QualificationsBachelor’s degree in, IT, Computer Science, Business, or related field5–8+ years experience in telecommunications product management or service developmentStrong understanding of telecom architecture (RAN, Core, BSS/OSS, Fiber, Enterprise connectivity)Experience managing telecom P&L or commercial targetsFamiliarity with Agile and cross-functional project deliveryKnowledge of telecom regulatory environment (NTC compliance)Certifications in Product Management or Telecom technologies are advantageous
    NOTE: We regret to inform that only shortlisted candidates will be notified.

  • F

    Network Engineer  

    - Mandaluyong

    Job Roles and Responsibilities
    Change Management (CM):Conduct tabletop reviews, MOP conflict management, ICD approvals, and CM manual reporting.Coordinate minor and major method of procedure (MOP) activities across multiple domains.Participate in Kamustahan cadence meetings for alignment and updates.Manage service change governance tasks such as CRF closure, audits, FT reports, and incident follow-ups.Integration and Project Support:Participate in project planning, technical meetings, and system integration activities.Execute service and regression testing, health checks, traffic routing, provisioning, and profile validation.Perform service validation for new features, software upgrades, or patches across network platforms.Provide standby support, issue isolation (log checking, reconciliation), and triage for project-related concerns.Contribute to database clean-up (HSS, MNP, AAA), backend provisioning, and VIMS management.Testbed (TB) Management:Maintain physical and logical audits of testbed infrastructure, including grooming, signal strength measurements, and BOQ audits.Monitor system and service health checks using manual or automated tools (JRATI, scripts).Handle testbed incident support and preventive maintenance, including license monitoring and environmental checks.Support in testbed projects (escort, power tapping, cleanup), and maintain inventory and configuration consistency.System & Service Validation:Execute IOT (interoperability testing), parametric and SIP testing, acceptance test simulations (SAT, HAT, iSAT).Coordinate DPI/DPC testing, SIGOS test script execution, and token management for test automation platforms.Conduct firewall, provisioning system, and integration scenario validations.Performance Monitoring and Reporting:Track testing and rollout statuses, coordinate issue resolutions with Site Leads and PMs.Generate and present regular reports for management dashboards (Beehive, TIP/SIP, FT Reports).Manage system alarms, monitor performance KPIs, and support logging, license updates, and system backups.
    Job Qualifications
    Educational BackgroundBachelor’s Degree in Electronics and Communications Engineering, Computer Engineering, Information Technology, or related fields.Professional Certifications (optional but preferred):Cisco (e.g., CCNA, CCNP)Juniper (e.g., JNCIA, JNCIS)ITIL Foundation (for Change Management)Nokia, Huawei, or Ericsson network certificationsHas attended trainings on 2G, LTE & 5G 101Has attended Huawei and/or Nokia RAN trainingsProfessional Experience2–5 years experience in Telecom Network Operations, Integration, or Change Management.Proven track record in:Managing Method of Procedure (MOP) implementations and change controls.Supporting live network deployments and system integration projects.Executing network and service validation (e.g., SAT, HAT, regression testing).Technical SkillsStrong knowledge of Telecom Network Architecture:Mobile Core (e.g., UDM, PCRF, USSD, IMS)IP Backbone & Access (B2B, BB Core, Aggregation)NFV / SDN / Virtualized InfrastructureIT-NMS and Network OrchestrationProficient in:Familiarity with Mobile Technology (2G, LTE, 5G)Knowledgeable in basic mobile technology service testingChange Management Tools (e.g., CMNAC, Starfield, ICD Portal) SICE validation and CRF processesAlarm & Monitoring ToolsRegression Testing and Sigos automated test executionLog analysis and bash scripting in Linux/Unix environmentsTool FamiliarityTools: SICE, CMNAC, Starfield, ICD Portal, Beehive, Sigos, JRATI, SNOW (ServiceNow)Proficient with:Expert in MS Excel / Google Sheets (data tracking, reporting, advanced functions)Programming skills for automation or data processing (e.g., Python, shell scripting)Command Line Interface (CLI) for validation and system accessBasic network test tools: ping, traceroute, TCPdump, NetAct (or equivalent OSS/NMS)Soft Skills & Work HabitsStrong analytical thinking and problem-solving skillsExcellent communication and coordination skills across cross-functional teamsAble to work under pressure in mission-critical network environmentsWillingness to support night/weekend changes and on-call supportTeam player with a proactive, detail-oriented work ethic

  • D

    OVERVIEW:
    This key position is responsible for assisting the Director for Network Construction, Regional Managers and Function Leaders in the delivery of Network Construction (NETCON) Scope of Works. NETCON covers Project Management, Wireless, Data Center, Core & IP, Engineering, Transmission and Regional Network Construction.
    Functions and ResponsibilitiesThe Network Implementation Analyst position requires detailed and strict performance of NETCON scope of works covering Project Management, Wireless, Data Center, Core & IP, Engineering, Transmission and Regional Network Construction. Conduct review and approval of all NETCON related tasks through MSS, OSS and other DITO applications. Ensure Vendor compliance based on the approved NETCON parameters and guidelines, observe EHS and Environmental compliance and ensure Regulatory compliance.
    1. PROJECT MANAGEMENT AND REGULATORYThe NETCON position requires effective and efficient management of information by establishing complete, accurate and timely NETCON Tracker and managing the compliance and completion of all required NETCON information and key milestones.It is essential that the NETCON Field Specialist have an established relationship with different DITO departments and Vendors and coordinate the compliance and approval of NETCON tasks; and resolve project issues. Provide assistance to other departments as required.Conduct on-site inspection, validation of site issues, on-site solutions, negotiations with Lessors and government agencies and assist Vendors as required. Conduct survey and acquire documents and permits as required.Establish weekly meetings, manage NETCON project meetings with VENDORS and LESSORS and provide timely and effective solutions. Establish reporting formats and minutes of the meeting and ensure the compliance of action items based on committed target dates. Escalate major issues when applicable. Identify issues and dependencies per site including process challenges and required management approval. Push for the completion of all NETCON milestones and manage the gap. It is essential that the NETCON Field Specialist collaborate with Regional Offices and representatives, other NETCON functions, SAM, Finance, O&M, IT, Legal and other DITO departments. Perform all required tasks.Monitor and manage the compliance of COL, PERMITS, SFAC, PERMANENT POWER and other Site Acquisition and Construction related issues affecting the PAC or turn-over to O&M. Perform all other functions, duties and responsibilities as required by NETCON Director and DITO management.Provide complete and accurate weekly project reports, project summaries, project issues, escalations to NETCON Director, Project Control and Regional Managers and others as required.Conduct site audit, permits audit, contract audit and SFAC audit to ensure all NETCON related compliance to SAM are complete.Collect, consolidate, and establish proper documentation of all NETCON related documents, permits and designs and ensure to secure all complete NETCON folders.Establish relationship with Lessors, HOA, Power Cooperatives and government agencies and resolve all site related issues affecting NETCON PAC compliance.Support and address all NETCON related issues affecting O&M and escalate all CME issues to concerned DITO departments. Conduct on-site validation and support as required.Monitor the completion and compliance of all required NETCON tasks in MSS and other DITO applications.Conduct Project Presentations as required.Establish an effective document storage system and secure all NETCON documents, permits and designs in accordance to approved NETCON checklist. Perform, review, audit, approval and scanning as required.Perform ROW and RTA functions, duties and responsibilities including coordination and acquisition work for DPWH, ALO, Barangay, HOA and LGU as required by NETCON Director and DITO management to support all transmission related tasks.
    2. TRANSMISSION FUNCTION
    Network Design & Solutions:Offer engineering solutions through a strong understanding of data network architecture, topology, and configurations.Provide transmission and network solutions including fiber optic, microwave, satellite systems, IPRAN, and OTN.Review design drawings, purchase orders, equipment delivery, and propose solutions to improve network performance and reliability.
    Project Participation & Management:Participate in projects related to transmission equipment (IPRAN, OTN, Access OTN, etc.).Manage vendors to ensure smooth project execution, covering budget control, progress monitoring, and quality assurance.Evaluate project partners and ensure compliance with project objectives.
    Operations & Maintenance:Perform troubleshooting of transmission equipment to ensure optimal performance.Monitor and analyze network performance, implementing enhancements for reliability, speed, and stability.Conduct site surveys and oversee equipment installation when required.
    Collaboration & Coordination:Work closely with cross-functional teams (data center, wireless, core planning, procurement, O&M, etc.) to integrate and optimize network systems.
    Documentation & Compliance:Prepare and maintain technical documentation related to network configuration, specifications, and project records.Ensure compliance with industry standards, company policies, and safety regulations.
    Training & Development:Provide technical support and training to colleagues and junior engineers.Stay updated with the latest advancements in transmission and network technologies, recommending continuous improvements.
    3. WIRELESS FUNCTIONWill Handle Monitoring, tracking and optimization of Worst CellsResponsible for all the optimization activitiesCoordinating with sales activity, and supporting the sales team in ensuring stable network in during the event.In the event that there will have an emergency response due to typhoon, she will be the one to be responsible for the optimization activity in the area.Point person for the approval of SSV, SSO and Cluster optimization in Bicol Region.
    4. CORE NETWORK FUNCTIONResponsible for the full lifecycle management of specific private cloud and public cloud projectsTechnical Support and Collaboration: Providing technical support to other team members and relevant departments collaborating with vendors and clients to troubleshoot cloud issues and communicate effectively.Cloud Planning and Design: Designing and planning the architecture of the private cloud and public cloud, considering factors such as cloud capacity, performance, security, and scalability to meet business requirements.
    5. DATA CENTER FUNCTIONResponsible for the review of professional drawings of DC construction team, including civil work, mechanical and electrical engineering, and put forward optimization suggestions on design and construction schemes.Responsible for the construction safety management of DC construction team, make annual engineering safety plan, conduct monthly safety inspection and check engineering safety records.Responsible for the handling of safety accidents and safety risks of DC construction team, formulate emergency plans for safety accidents, and regularly carry out emergency plan drills.Responsible for the cooperation between construction management department and security management department of Cloud Network Development Department.Performs other tasks that maybe assigned relating to the function by the immediate manager or the department director.
    Qualifications:Bachelor’s degree in Electronics, Telecommunications, Electrical Engineering, or related field5+ years experience in telecom transmission / transport networksStrong knowledge of fiber, microwave, IP/MPLS, and DWDM technologiesExperience in network rollout, operations, and optimizationFamiliar with telecom processes (EO, PO, NTP, FAT/SAT, acceptance)Experience managing vendors, projects, and budgetsStrong leadership, communication, and problem-solving skills
    Preferred:PMP / CAPM / ITIL certificationVendor certifications (Huawei, Cisco, Nokia, Ericsson)
    We regret to inform that only shortlisted candidates will be notified.

  • C

    Sales Manager  

    - Philippines

    Position SummaryThe Regional Sales Manager will drive Ceragon’s growth across Southeast Asia (Philippines, Indonesia, Thailand, Malaysia, Singapore and Cambodia) with primary focus to grow Ceragon’s telco business in Philippines by closely engaging with operators and partners to address Carrier & private Enterprise markets. The candidate needs to develop and execute strategic sales plans, expanding market share, and building strong relationships with key customers and partners. This role requires a dynamic, results-oriented leader with deep telecom industry expertise and the ability to influence at C-level.
    Key ResponsibilitiesRevenue & Market Growth: Achieve or exceed annual revenue targets and increase Ceragon’s market share in the region.Strategic Planning: Analyze market trends, define strategies, and execute business plans aligned with regional objectives.Competitive Positioning: Understand competitor offerings and develop strategies to differentiate Ceragon solutions.Sales Execution: Identify opportunities, engage decision-makers, overcome objections, deliver compelling presentations, and negotiate contracts.Account Development: Build and maintain strong relationships at all levels, including C-level executives, within telco operators, ISPs, and private networks.New Market Penetration: Drive growth in emerging markets across SEA, including Philippines, Indonesia, Thailand, Malaysia, Singapore, and Cambodia.Partner Engagement: Identify, develop, and manage partners to support sales strategies and achieve targets.Forecasting & Reporting: Prepare accurate sales forecasts, budgets, and reports for senior management.Collaboration: Work closely with Sales Engineers to capture customer requirements and ensure product alignment.Travel: Willingness to travel extensively across Southeast Asia (up to 50%).Education & CertificationsBachelor’s degree in engineering, Computer Science, or related field.Preferred: Sales leadership certifications or telecom industry credentials.

    Be part of a global leader in wireless backhaul solutions, driving innovation and connectivity across the World. This role offers significant growth opportunities and the chance to make a measurable impact in a dynamic, fast-paced environment.

  • S

    Leads the enterprise-wide information security compliance strategy to ensure regulatory alignment, audit readiness, and continuous control improvement. Manages and supervises a team of compliance auditors, providing guidance and mentorship while overseeing audit governance and execution. Drives the development and implementation of audit programs and closure of compliance gaps, in collaboration with internal and external audit partners. Ensures compliance efforts align with industry standards and evolving regulatory requirements, while proactively monitoring developments to strengthen the organization’s security posture and governance maturity.
    Audit Issue Management and Resolution Oversees audit-related activities, ensuring timely and complete resolution of all audit findings. Coordinates with relevant stakeholders to implement sustainable remediation plans that address root causes and prevent recurrence.
    Remediation Oversight and Timeline ManagementEnsures that all remediation plans are comprehensive, actionable, and executed within agreed timelines. Monitors progress and escalates risks to timely closure, reinforcing accountability and governance discipline
    Stakeholder Engagement and Compliance ClosurePartners with internal and external audit teams to drive the closure of compliance gaps of the Cyber Security Operations Group (CSOG). Facilitates cross functional collaboration to ensure audit recommendations are fully addressed and compliance maturity is continuously improved.
    Security Control Validation and Gap ManagementConducts independent validation of cybersecurity control process. Identifies and tracks remediation of process gaps, ensuring that corrective actions are effectively implemented and aligned with industry best practices.
    Information Security Compliance AuditingLeads the execution of regular audits across the PLDT Group to assess compliance with the Corporate Information Security Policy (CISP) and other security controls, including but not limited to ISO/IEC 27001 and the NIST Cybersecurity Framework (CSF).
    Regulatory Intelligence and Best Practices Monitors evolving regulatory requirements and industry best practices to proactively enhance the organization’s compliance posture. Ensures continuous improvement of audit methodologies and control frameworks.
    Tool Management and DeliveryLeads the deployment, integration, and continuous enhancement of compliance tools that enforce security policies and support regulatory adherence through effective utilization, governance, and audit-aligned capabilities.
    Project Management Ensures timely and high-quality delivery of technical assessments for key information security initiatives, in collaboration with the Capability and Delivery team.
    People Management Provides timely, constructive feedback on staff and supervisor performance. Acts as a mentor and role model, fostering growth and development. Ensures the creation and execution of effective succession plans to build future leadership.
    Operational SupportProvide leadership and support for additional duties and responsibilities as assigned, ensuring alignment with organizational priorities and operational excellence.
    EDUCATIONBachelor’s degree in Information Technology, Computer Science, Engineering, Accountancy, or any related course/discipline.
    WORK EXPERIENCE Over 5 years of strong leadership in IT and cybersecurity, specializing in Information Security Management Systems (ISMS), audit practices, Governance, Risk, and Compliance (GRC), as well as regulatory, industry and international standards.Demonstrated a proven track record in leading enterprise wide security audits and contributing to the management of compliance programs aligned with cybersecurity frameworks such as ISO/IEC 27001 and the NIST Cybersecurity Framework (CSF).Exhibits strong capability in cross functional collaboration, enhancing security control maturity, and maintaining alignment with evolving regulatory and industry standards.
    Technical Skills Experience in any of the following fields:Implementation and auditing of Information Security Management Systems (ISMS)Security control assessment and validationApplication of industry frameworks and standards, including the NIST Cybersecurity Framework, the ISO/IEC 27001 international standard, and SOX regulatory compliance.Audit governance support, remediation tracking, and issue closureRisk assessment and compliance reportingUse of compliance monitoring tools (e.g., RSA Archer, ServiceNow GRC)Data analytics for evaluating audit outcomes and control effectivenessDocumentation, audit trail management, and reportingCloud security compliance (e.g., AWS, Azure

  • D

    Head of Ecommerce  

    - Taguig

    Internally, this role is titled Digital Sales Head.
    DITO Telecommunity is looking for a highly driven and strategic Digital Sales Head to lead and grow our digital sales performance. This role will be responsible for overseeing performance, operations, and strategy for all digital sales activities—including eCommerce platforms (Shopee, Lazada, TikTok, etc), owned channels (eShop & Own App), and OTT product sales. The ideal candidate will bring a blend of digital business acumen, data-driven execution, and cross-functional leadership to drive revenue and enhance customer experience across our digital assets.
    Functions and Responsibilities:
    Digital Sales Strategy & Execution: Define and execute the overall digital sales strategy aligned with business revenue goals and customer acquisition targets.
    Drive sales performance across all digital sales platforms including:Third-party eCommerce platforms (e.g., Lazada, Shopee)DITO-owned digital channels: eShop and DITO AppOTT product offerings (e.g., content, VAS, lifestyle bundles)
    Performance ManagementSet KPIs and monitor performance across all digital channels; proactively identify gaps and lead improvement initiatives.Lead campaign planning, conversion funnel optimization, and A/B testing in collaboration with marketing and product teams.Oversee pricing, bundling, and promotions strategy across digital channels.
    Cross-functional CollaborationWork closely with Product, Marketing, Technology, and Customer Care teams to ensure seamless user journeys and high conversion.Collaborate with Data Analytics to ensure continuous performance tracking and insights-based optimization.
    Team & Vendor ManagementLead, coach, and grow a high-performing digital sales team.Manage external vendors, agencies, and eCommerce platform relationships.
    Business Reporting & ForecastingProvide regular business reviews, sales forecasts, and actionable insights to leadership.Maintain clear visibility of digital revenue contribution and ROI.
    Qualifications:Bachelor’s degree in Business, Marketing, Digital Commerce or related field with 10+ years of experience in digital sales/eCommerce, with at least 3 years in a leadership role. MBA is a plus.Proven track record of managing and growing digital channels, with P&L ownership.Strong knowledge of digital platforms, app commerce, online payment ecosystems, and funnel optimization.Proficient in English (written and verbal); Filipino proficiency is an advantage.Excellent leadership, analytical, and communication skills.Experience in telecom, tech, digital retail, or OTT industry is highly desirable.
    We regret to inform that only shortlisted candidates will be notified.

  • D

    Credit Associate  

    - Taguig

    Overview
    The Senior Credit Associate is responsible for evaluating, validating and post-auditing applications to ensure compliance with internal credit policies and regulatory standards. The ideal candidate will have a strong background in credit assessment, document verification, and fraud detection. This position plays a key role in minimizing financial risk and ensuring the integrity of our credit processes.
    Functions and ResponsibilitiesConduct thorough validation of customer-submitted documents through outbound calls and system checks.Perform post-review audits of approved applications to ensure accuracy and compliance.Identify and flag potentially fraudulent applications based on document inconsistencies or red flags.Escalate suspicious accounts to the Fraud Management Team for further investigation.Maintain accurate and up-to-date records of all credit validation activities.Generate and submit regular reports on validation outcomes and trends.
    Employment Standards Work Hours: Standard office hours with occasional weekday or weekend overtime, especially during month-end or high-volume periods.Work Environment: Primarily office-based with potential for remote work, subject to management approval.Ethical Standards: Must uphold the highest standards of integrity and professionalism.Strict adherence to the Data Privacy Act of 2012 and internal confidentiality protocols is required. Job Skills & Qualifications Education: Bachelor’s degree in Finance, Business Administration, Accounting, or related field.Experience: At least 2 years of experience in credit validation, preferably in telecom, utilities or financing companies. Communication Skills: Strong negotiation, communication, and conflict resolution skills. Fluent in English and Filipino. Problem-Solving: Strong analytical and problem-solving skills to identify root causes of issues and recommend effective solutions.Proficient in Microsoft Office applications; experience with CRM or credit management systems is a plus. Ability to work under pressure and meet KPIs.
    NOTE: We regret to inform that only shortlisted candidates will be notified

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