Job Roles and Responsibilities
Conducts technical and soft skills trainings and certification to our field technicians and project engineers.Performs all logistic requirements related to training:Coordinates with Partner Operations Heads, Field Operations and Quality Assurance Team Leaders on the scheduled training Finds appropriate venue and arrange meals if necessary Prints training handouts and materials Facilitates Pre-qualification and Validation ExamsPrepares weekly and monthly reports (scorecard, certification exam results, training costs, shadowing activity, etc.)Cascades any newly introduced technologies, products and services as necessaryFacilitates contractor certification by conducting written and hands-on examDatabase managementConducts other trainings as necessaryShadowing activities (field work)
Job Qualifications*
Technical and Soft Skills TrainerFinance | Accunting Graduate , ECE,Proficient in Microsoft Office and Google Suites applicationAt least 2 years work experience as subject matter expert in either field of Accounting|Finance, Telco Engineering, Sales and Retail or AI| ITWith excellent presentation and communication skills and can help build strong, comprehensive, developmental program for assigned academyCan confidently speak in front of ‘medium to large sized’ groups of peopleWilling to travel within and outside assigned regionWith excellent work ethics, good moral character and high commitment to the demand of the role.
Job Roles and ResponsibilitiesI. Role PurposeThe Manager, Technology Strategy & Business Value Realization serves as the ETG Group's de facto Chief of Staff for Technology — bridging the gap between technical execution and financial outcomes. This role owns the ClickUp "Single Pane of Glass" portfolio management platform, governs IT financial performance (CAPEX/OPEX), drives vendor ROI, and manages asset lifecycle programs that directly contribute to Asticom's ₱3.75B GSR targets. The Manager acts as the ETG's internal PMO, ensuring every technology investment is purposeful, trackable, and monetarily accountable.II. Key Responsibilities A. Portfolio & Project Management (PMO)Own and operate the ClickUp platform as the ETG's "Single Pane of Glass" — providing real-time visibility into all ongoing projects, resource utilization, and delivery milestones across all five towersEstablish and maintain the ETG PMO Framework: standardized project intake, prioritization scoring, delivery cadences, and cross-tower dependency managementDrive 2–4 high-impact technology programs per year in collaboration with ETG Tower Managers, from ideation to post-implementation value reviewProduce ManCom-ready project portfolio dashboards using Power BI or equivalent reporting tools B. IT Financial Management & CAPEX RecoveryOwn the ETG's IT budget rationalization process — tracking CAPEX and OPEX spend, identifying cost reduction opportunities, and ensuring financial reporting accuracyLead the laptop buyback and asset disposition program to drive CAPEX recovery, targeting ₱1M+ in recoverable value within the first 90 daysConduct IT vendor ROI analysis and total cost of ownership (TCO) reviews, eliminating wasteful spend and renegotiating contracts for better value alignmentMaintain and report on IT financial performance metrics to the CITO and ManCom C. Vendor & Contract Performance ManagementOwn the vendor performance scorecard framework, tracking SLA compliance, delivery quality, and commercial value across all ETG-managed vendors and managed service providersLead contract renewal, renegotiation, and vendor consolidation initiatives to ensure Asticom's technology vendor ecosystem is lean, high-performing, and strategically alignedServe as the escalation point for vendor disputes and contract non-compliance issues, working with Legal and Procurement to enforce accountability D. IT Asset Lifecycle ManagementGovern the end-to-end IT asset lifecycle — from procurement and tagging through deployment, tracking, and disposition — ensuring 100% accuracy in the IT Asset Management (ITAM) systemReconcile physical inventory with financial records for CAPEX/OPEX compliance, supporting internal and external audit requirementsCoordinate with Tower 1 on Project TOW (Apple Refresh) asset management and with Tower 5 (GRAE) on CMDB integrity and audit readiness E. Cross-Functional Collaboration & Strategy EnablementAct as the primary ETG liaison for all business departments (Finance, HR, Operations, Sales), translating departmental technology needs into prioritized ETG initiativesPartner with Tower 5 (Governance, Risk & Audit) to ensure all PMO-tracked projects incorporate appropriate compliance controls and audit trailsProvide strategic mentorship and coaching to junior analysts and project coordinators within the Tech Strategy tower
Job QualificationsA. ExperienceMinimum 5–8 years of experience in Information Technology, IT project management, IT financial management, or a technology strategy/PMO function within an enterprise or managed services environmentProven ability to manage complex, multi-stakeholder technology portfolios with accountability for delivery timelines, budget adherence, and business outcomesDirect experience with IT Asset Management (ITAM), vendor contract management, and CAPEX/OPEX financial tracking in a technology organizationBackground in process optimization, Quality Driven Management (QDM), or continuous service improvement (CSI) methodologies is strongly preferred B. EducationBachelor's Degree in Business Administration, Information Technology, Project Management, or a related fieldA dual-degree or post-graduate qualification combining business and technology is a significant advantageC. CertificationsRequired: ITIL® 4 Foundation — to align with Asticom's Service Value System and support cross-tower process governanceRequired: Project Management Professional (PMP), Agile, PRINCE2, Certified Associate in Project Management (CAPM) or Diploma in Project Management certification — or demonstrated equivalent project delivery track record at portfolio scalePreferred: Google IT Support Professional Certificate or equivalent foundational digital operations credentialPreferred: Microsoft Power BI, ClickUp Advanced, or equivalent project/data platform certificationsPreferred: Business Analysis credentials (CBAP or equivalent) D. CompetenciesAdvanced proficiency in project portfolio management platforms (ClickUp, Jira, MS Project, or equivalent) as the ETG's single source of truthStrong financial acumen: ability to build, read, and present IT budget models, TCO analyses, and CAPEX recovery business cases to executive audiencesExcellent stakeholder communication skills — comfortable presenting to ManCom, business unit heads, and external vendors with equal clarity and authorityData-driven mindset with experience using Power BI or similar tools to produce executive management reportingDemonstrated ability to operate with autonomy, make trade-off decisions under ambiguity, and maintain strategic focus while managing operational detail
Job Summary: We are seeking a skilled Hybrid Technician with knowledge of battery systems and experience in electrical and mechanical troubleshooting. The technician will be responsible for installation, inspection, maintenance, and repair of equipment and battery systems. The role requires the ability to work both remotely and onsite, depending on operational needs.Key Responsibilities:Perform installation, maintenance, and troubleshooting of battery systems and related equipment.Conduct electrical and mechanical diagnostics to identify and resolve technical issues.Perform onsite service visits for inspection, repair, and preventive maintenance.Monitor system performance and ensure optimal operation and safety standards.Assist with system testing, commissioning, and upgrades.Maintain accurate service reports, documentation, and maintenance logs.Coordinate with internal teams and clients to resolve technical concerns.Follow company safety procedures and industry regulations during all service activities.Qualifications:Diploma or degree in Electrical Engineering, Mechanical Engineering, or related technical field.Experience working with battery systems, power systems, or energy storage is an advantage.Basic knowledge of electrical circuits, mechanical components, and troubleshooting techniques.Ability to perform onsite technical support and field service work.Strong problem-solving and diagnostic skills.Ability to work independently and in a team environment.Willingness to travel for onsite assignments when required.Preferred Skills:Experience with lithium-ion batteries, UPS systems, or energy storage solutions.Familiarity with multimeters, diagnostic tools, and testing equipment.Basic understanding of safety standards for electrical systems.Work Setup:Hybrid work arrangement (remote coordination and onsite field work).
Job SummaryThe Senior Recruiter is responsible for leading the end-to-end recruitment process, ensuring timely and high-quality hiring across various functions or departments. This role involves developing sourcing strategies, managing talent pipelines, and partnering closely with hiring managers to identify and attract top talent. The Senior Recruiter also mentors junior recruiters, drives process improvements, and contributes to the organization’s overall talent acquisition strategy.
Key ResponsibilitiesRecruitment Strategy and ExecutionManage the full recruitment lifecycle, from job profiling and sourcing to offer negotiation and onboarding coordination.Partner with department heads and hiring managers to understand workforce needs and develop effective recruitment plans.Source candidates through various channels, including job boards, social media, employee referrals, and direct outreach.Conduct interviews, assessments, and reference checks to evaluate candidate qualifications and cultural fit.Manage multiple requisitions simultaneously, ensuring timely and quality candidate delivery.Talent Sourcing and Market InsightsDevelop and maintain a pipeline of qualified candidates for critical or recurring roles.Use data and market insights to recommend innovative sourcing methods.Stay up to date with labor market trends, competitor hiring practices, and salary benchmarks.Stakeholder Management and CoordinationAct as a trusted advisor to hiring managers, providing insights and guidance on hiring best practices.Coordinate with HR, onboarding, and operations teams to ensure smooth transitions for new hires.Build and maintain positive relationships with candidates to enhance employer brand and candidate experience.Team Mentorship and Process ImprovementProvide guidance, coaching, and support to junior recruiters or sourcing coordinators.Recommend and implement process improvements to streamline recruitment workflows.Contribute to the development of recruitment metrics, reports, and analytics to measure performance and efficiency.
QualificationsBachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.At least 3 years of experience in end-to-end recruitment, preferably in a fast-paced or volume hiring environment.Proven experience hiring for both technical and non-technical roles.Strong interviewing, negotiation, and stakeholder management skills.Proficiency in using applicant tracking systems (ATS) and sourcing platforms (e.g., LinkedIn Recruiter, Indeed, JobStreet).Excellent communication and interpersonal skills.Ability to handle multiple priorities and deliver under tight timelines.
Job Roles and Responsibilities
Requirements ManagementReviews high-level business user requirements (BUR).Gathers, consolidates and analyzes detailed BURs from sponsor, stakeholders, and/or subject matter experts (SME).Conducts BUR walkthrough session/s with sponsor, stakeholders, SMEs and project team.Prepares detailed BUR documentation and ensures that all requirements are captured at the proper level of detail and within the prescribed standards/guidelines.Evaluating business processes, anticipating requirements, uncovering areas for improvement.Crafts and updates the L4 process and also to cascade the process to impacted groups.Ensures that all detailed BUR artifacts are delivered within project timelines.Obtains sign-off/approval of detailed BURs from all required signatories. Provides status updates to project managers for monitoring of BUR-related activities.Ensures latest BUR documentation is stored in the shared project repository.Requirements ClarificationProvides support to the respective teams for BUR clarification during development and testing phases.Resolves callouts/issues related to business requirements, by liaising with stakeholders/SMEs and affected team/s.Reviews and provides feedback on traceability of BURs to technical/testing artifacts.Change ManagementGathers and analyzes detailed requirements for change requests relating to change in scope/requirements.Updates BUR documentation impacted by change requests.User Testing and AdoptionCrafts the User Acceptance Testing (UAT) test scripts and facilitates the actual UAT sessions.Crafts the adoption materials such as Policies and Procedure Manual, User Guide/ Video Tutorial, and Comms.Assist the Business Relationship Manager in the full adoption of the new tool and feature.
Job Qualifications
College Graduate (preferably IT-related course)At least one year actual work experienceFunctionalBusiness AnalysisAdapts and utilizes business analysis best practices during the elicitation, analysis and management of business requirements.Exhibits superior oral and written communication skills through facilitation of requirements workshops/walkthroughs, communication with stakeholders, and preparation of requirements documentationBusiness Acumen SkillsChange ManagementIssue Management/ResolutionCommunication ManagementPersonal DevelopmentTelecom Industry Knowledge (not mandatory but is an advantage).Basic knowledge of telecommunications principles, standards and technologies as well as operational insights and experience in the conduct of technology assessment and review of emerging technology studies presented by the team.
Job SummaryThe Human Resource – Employee Services Intern supports the HR Employee Services team in delivering efficient and accurate HR support to employees. This role provides hands-on exposure to core HR operations, employee records management, and employee query resolution, helping ensure a positive employee experience and compliance with internal policies and procedures.
Key ResponsibilitiesEmployee Services SupportAssist in responding to employee inquiries related to HR policies, benefits, payroll, attendance, and employment records.Support the management of HR tickets or cases through an employee services or helpdesk system.Escalate complex concerns to appropriate HR teams when necessary.HR Operations & AdministrationAssist in maintaining and updating employee records in HRIS or internal databases.Support onboarding and offboarding documentation and coordination.Help prepare employment-related documents such as certificates, letters, and confirmations.Assist in processing employee data changes (personal information, job updates, status changes).Documentation & ComplianceEnsure proper filing and organization of HR documents in both electronic and physical formats.Support HR audits, compliance checks, and documentation requirements.Maintain confidentiality of employee data at all times.Reporting & Process SupportAssist in preparing basic HR reports, trackers, and dashboards.Support process improvement initiatives and documentation of standard operating procedures.Perform other HR administrative tasks as assigned.
QualificationsCurrently pursuing a degree in Human Resources, Psychology, Business Administration, or a related field.Basic understanding of HR processes and employee lifecycle.Proficiency in MS Office or Google Workspace (Excel, Word, Email).Strong attention to detail and organizational skills.Good written and verbal communication skills.Ability to handle confidential information responsibly.Willingness to learn and work in a fast-paced environment.Team-oriented and service-focused mindset.
Job SummaryThe IT Intern will support the IT department in providing technical assistance, troubleshooting, and systems support to ensure the smooth operation of the organization’s technology infrastructure. This role is designed to give the intern hands-on experience in IT operations, system maintenance, and user support, while contributing to ongoing IT projects.
Key ResponsibilitiesAssist in troubleshooting hardware, software, and network issues.Provide first-level technical support to employees (e.g., password resets, system access, basic troubleshooting).Support the installation, configuration, and maintenance of computers, printers, and other IT equipment.Help monitor system performance and report issues to IT staff.Assist in updating and maintaining IT documentation, inventory, and logs.Support ongoing IT projects, such as system upgrades, migrations, or security initiatives.Ensure compliance with IT policies and procedures, including data security and confidentiality.Research and recommend improvements in tools, processes, or technologies.
QualificationsCurrently pursuing a Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or related field.Basic knowledge of computer hardware, operating systems, and networking concepts.Familiarity with Microsoft Office and common productivity tools.Strong problem-solving skills and attention to detail.Good communication and interpersonal skills.Willingness to learn and adapt in a fast-paced environment.
Please note:This is an unpaid internshipThe company will be providing the tools of workThe company is willing to sign MOAs with schools for the internshipPossible Work locations: BGC, Taguig City; Boni, Mandaluyong City; Quezon City
Job Roles and Responsibilities
dentifying gaps or problems in clients’ computer systems.Understanding the way in which different parts of the business model work together, including operating systems and application architectures.Establishing the client’s business strategy and technical needs.Developing IT solutions to meet those needs.Determining the cost implications of various solution options.Developing plans to show how options will work and discussing these with the client in an understandable way.Working on the changeover from an existing system to a new one and ensuring that the improved version works with existing systems.Making sure that the new solution meets industry regulation specifications.Giving technical advice to clients and maintaining ongoing relationships with them.Providing customer feedback in a timely manner to the production department to ensure that product development or modification meets the clients’ needs.
Job Qualifications
dentifying gaps or problems in clients’ computer systems.Understanding the way in which different parts of the business model work together, including operating systems and application architectures.Establishing the client’s business strategy and technical needs.Developing IT solutions to meet those needs.Determining the cost implications of various solution options.Developing plans to show how options will work and discussing these with the client in an understandable way.Working on the changeover from an existing system to a new one and ensuring that the improved version works with existing systems.Making sure that the new solution meets industry regulation specifications.Giving technical advice to clients and maintaining ongoing relationships with them.Providing customer feedback in a timely manner to the production department to ensure that product development or modification meets the clients’ needs.
Salary: 70k to 75k
Key Responsibilities:Record and reconcile financial transactions including accounts payable, accounts receivable, and general ledger entries.Assist in the preparation of monthly financial statements and management reports.Support the month-end and year-end closing processes.Monitor and reconcile bank statements, petty cash, and other accounts.Assist in preparing tax filings and compliance requirements (e.g., VAT, withholding tax, income tax).Maintain organized and up-to-date accounting records and documentation.Support internal and external audit activities by providing required schedules and documents.Assist in budget tracking, expense monitoring, and variance analysis.Contribute to process improvements and ensure compliance with company financial policies and local accounting standards.
Qualifications:Bachelor’s degree in Accountancy1–3 years of relevant experience in accounting.Proficiency in accounting software (e.g., QuickBooks, SAP, Xero) and Microsoft Excel.Knowledge of local tax laws and financial reporting standards.High attention to detail and accuracy.Strong analytical, organizational, and problem-solving skills.CPA certification is an advantage.
Job Summary: The Business Administration Intern will support various administrative, operational, and project-based tasks across different departments. This role provides hands-on experience in general business functions such as office coordination, reporting, documentation, and internal process support—ideal for students seeking practical training in a corporate setting. Key Responsibilities: Assist in organizing and maintaining internal documents, reports, and databases. Support day-to-day office operations including scheduling, filing, and communications. Help prepare business reports, presentations, and summaries as needed by the team. Coordinate with other departments for data gathering, task follow-ups, and project updates. Participate in internal meetings and take minutes or notes as required. Support team members with research, market scanning, or administrative tasks. Assist in the planning and coordination of company events or activities. Ensure accuracy and confidentiality when handling internal records or business data. Assist in Workforce Management tasks as needed.Perform other duties as assigned to support team and business objectives. Qualifications: Currently pursuing a degree in Business Administration, Management, or a related field. Strong organizational skills and attention to detail. Proficient in Microsoft Office or Google Workspace (Docs, Sheets, Slides). Effective communication and interpersonal skills. Ability to work independently and within a team environment. Willingness to learn and take initiative on tasks and projects. Please note:There is no internship allowance.This is a hybrid internship in BGC, working from the office 2 to 3 times per week.Laptop and corporate email will be provided during the internship duration.
