About ZeroTo1ZeroTo1 is a top ranked TikTok Shop growth agency managing end-to-end commerce programs for consumer brands in food, beverage, health, wellness, and lifestyle. We run a pod-based model where cross-functional teams drive creator acquisition, affiliate management, community building, paid media, and live shopping for 50+ brand clients.
The RoleWe are looking for an Influencer & Affiliate Manager to join one of our client pod teams. You will be responsible for building creator and affiliate pipelines, running outreach campaigns, managing Discord communities, negotiating and managing paid creators, maintaining performance data, and helping drive TikTok Shop revenue for brand clients.This is a hands-on, metrics-driven role that spans creator outreach, relationship management, community operations, and affiliate program execution. You will work alongside Senior Account Strategists, Growth Strategists, and Shop Ops Managers inside a tight pod structure.
What You Will DoCreator Sourcing & OutreachBuild and maintain lists of high-potential creators using platform tools and internal databasesResearch and identify creators that align with client brand values, target audiences, and content styleEvaluate creators against both quantitative performance metrics and qualitative brand-fit criteriaSource creators from our internal creator network of 24,000+ creatorsLaunch and manage cold outreach campaigns via email and direct messageResearch competitor programs and TikTok Shop trends to inform creator targeting
Paid Creator ManagementManage paid creator budgets and ensure full allocation on scheduleBuild outreach lists, launch recruitment campaigns, and negotiate rates and deliverables with creatorsBuild creator briefs and manage content pipelines for paid partnershipsVet and grade creators before submitting for senior strategist approvalManage the full paid creator lifecycle from outreach through contracting, onboarding, content delivery, and ongoing relationshipGrow and maintain a retainer roster of top-performing paid creatorsIdentify high-performing content for use in paid advertising
Community ManagementManage Discord communities for brand clients: onboard creators, handle tickets, post updates, and run content challengesBuild 1:1 relationships with top-performing creators and affiliatesMaintain regular touchpoints with VIP creatorsConduct prospecting calls with new creators and relationship calls with existing top performersHost or co-host monthly creator webinarsMove creators through program tiers based on performance (from open collaboration through brand ambassador)
Affiliate Program OperationsRecruit affiliates through targeted invitations and outreachProcess and evaluate sample requests against brand-specific criteriaManage creator and customer inboxes with same-day response standardsCollect Spark Codes and maintain the content libraryCoordinate with Shop Ops on campaign registrations and sample fulfillmentMonitor affiliate content and flag high performers to the team
Data, Reporting & CommunicationMaintain CRM records and performance trackers with accurate, up-to-date creator and affiliate dataTrack performance metrics across outreach, content output, conversions, and revenueComplete KPI trackers and provide regular reporting to pod leadsParticipate in team syncs and client calls as neededWrite copy for creator-facing outreach, briefs, and campaign communications
How Success is MeasuredVolume and quality of creators sourced, graded, and activatedPaid creator ROI and budget utilizationInbox response times and daily inbox zero across all channelsSpark Code collection rates and content library growthCreator retention, activation rates, and content outputCommunity engagement: messages sent, tickets resolved, challenges launchedKPI tracker completion and data accuracyOn-time campaign registration and sample fulfillment coordination
RequirementsStrong written English communication skillsVerbal English proficiency for creator calls, client calls, and team syncs1-2+ years of experience in influencer marketing, affiliate management, creator outreach, community management, or social commerceExperience building creator or influencer lists and running outreach campaignsComfortable negotiating with creators on rates, deliverables, and contractsHigh speed and accuracy on data entry, research, and repetitive tasksDetail-oriented with low error tolerance on tracking, reporting, and CRM dataExperience with Discord or similar community platformsSelf-directed and comfortable working autonomously within defined processesReliable daily availability during Eastern Time working hours (8:00 AM - 5:00 PM ET)
Preferred but not required:TikTok Shop experience (Seller Center, Affiliate Center, or creator-side)Experience managing paid influencer campaigns and budgetsFamiliarity with creator analytics tools (KaloData, FastMoss, or similar)Background in e-commerce, DTC brands, or social commerce
Tools You Will UseTikTok Shop Seller Center and Affiliate CenterEuka (creator CRM)KaloData and FastMoss (creator and competitive intelligence)Instantly (email outreach)Discord (creator communities)Slack (internal communication)ClickUp (project management)Google Sheets and Google Docs
CompensationMonthly Compensation: [To be determined based on experience]Employment Type: Full-Time International Contractor (40 hours/week)Working Hours: 8:00 AM - 5:00 PM Eastern Time
LocationOpen to international contractors.
Vacation PolicyThree weeks of paid vacation (15 business days). Leaves of absence of 2 or more sequential days require at least two weeks advance notice. Additional time off is permitted with approval but may be classified as unpaid leave.
Termination Policy30 days written notice required prior to voluntarily terminating the contractor agreement.
Equal OpportunityZeroTo1 is an equal opportunity employer. We evaluate candidates based on skills, experience, and alignment with our team culture regardless of background.
