This position is responsible for providing strategic management of the sales department to achieve the target revenue of the group. This includes planning, reporting, quota setting and management, sales process optimization, and fulfillment of sales targets.
ResponsibilitiesAssists the Business Unit Head to craft business plans and sales strategy for the market to ensure attainment of company sales goals.Responsible for the performance, cohesion, and development of the Account Managers directly reporting to this positionAnalyzes and evaluates sales performance periodically towards the achievement of sales objectives.Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.Initiates and coordinates development of action plans to penetrate new markets.Regularly updates, monitors and validates SFDC entries.Conducts regular coaching and counseling with Account Managers to build motivation and selling skills, to understand training and development needs, and to provide insight for the improvement of Account Managers sales and activity performance.Provides timely feedback to Business Unit Head regarding performance.Maintains contact with all clients in the market area to ensure high levels of client satisfaction.Provides timely, accurate, competitive pricing on all opportunities.Maintains accurate records of all pricings, sales, and activity reports submitted by Account Managers.Assists Account Managers in preparation of complex proposals, tenders, and presentations.Controls expenses to meet budget guidelines.Assists in recruitment and interviews Account Managers based on criteria agreed upon by senior management.Participants in marketing events such as seminars, and trade shows.Performs any other duties that may be assigned as needed.
Qualifications
A graduate of a Bachelor's degree Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Sales Manager, or relevant role is an advantageStrong verbal and written communication skillsSelf-motivated and goal orientedAbility to build rapport and collaborate with clientsAdaptability and strong problem-solving skillsExperience in Information Technology Technical Sales is an advantageExcellent listening, negotiation and presentation skillsMust be available during regular work hours and willing to render work beyond office hours, as needed.Willing to travel nationally or overseas based on the need of duty.
PURPOSEThe Account Manager is a critical role for the Business Unit. This position is responsible for driving new opportunities by selling our solutions and services.
DUTIES AND RESPONSIBILITIESProspecting and Lead Generation: Identify and qualify potential clients through various methods, including networking, cold calling, online research, and industry events. Develop and execute targeted account plans to penetrate key market segments.Needs Assessment and Solution Development: Conduct thorough needs assessments to understand client business challenges, technical and services requirements. Collaborate with technical and renewals team to develop tailored service solutions and value propositions that address client needs and deliver measurable business outcomes.Sales Presentations and Proposals: Prepare and deliver compelling sales presentations product and services demonstrations to key decision-makers, including C-level executives. Develop and deliver highquality proposals and quotations that clearly articulate the value of our maintenance and managed services.Negotiation and Closing: Lead and manage the negotiation process, working closely with internal stakeholders to finalize contracts and close deals. Ensure favorable terms and conditions while maintaining profitability targets.Account Management and Relationship Building: Build and maintain strong relationships with existing clients to foster long-term partnerships and identify upsell and cross-sell opportunities. Act as a trusted advisor to clients, providing ongoing support and guidance.Sales Pipeline Management: Maintain an accurate and up-to-date sales pipeline in our CRM system, tracking all sales activities and progress toward targets. Provide regular sales forecasts and reports to management.Market Intelligence: Stay abreast of industry trends, competitive pricing, and value-added services. Share market insights with the team to inform product development and sales strategies.Collaboration: Work closely with internal teams, including marketing, pre-sales and renewals team to ensure seamless execution of sales strategies and client onboarding.Achieve Sales Targets: Consistently meet or exceed assigned sales quotas and KPIs, including account coverage, number of meetings, proposals released, win rate, revenue, TCV, margins, and profitability.
QUALIFICATIONSBachelor's degree in business administration, BS Management, or a related field. MBA or other advanced degree preferred.2+ years of experience in B2B sales.Demonstrated experience in managing the entire sales cycle, from lead generation to contract negotiation and closing.Experience in dealing with partner’s, distributors and principals.Strong understanding of maintenance agreement and other services (renewals, on call, MACD and other support services).Excellent communication, presentation, and interpersonal skills.Proven ability to build and maintain strong relationships with clients and internal stakeholders.Strong negotiation and closing skills.Ability to work independently and as part of a team.Highly organized and detail-oriented, with strong time management skills.Proficient in using CRM software (e.g., Salesforce).Strong analytical and problem-solving skills.Consultative selling approach with a focus on understanding client needs and providing tailored solutions.Solution Selling: Ability to effectively articulate the value proposition of our renewals and maintenance and how they address client business challenges.Negotiation: Demonstrated ability to negotiate favorable contract terms and close deals while maintaining profitability.Relationship Building: Proven ability to establish and maintain strong relationships with key decision makers at targetTechnical Acumen: Deep understanding of maintenance agreement, support services and the ability to discuss technical concepts and solutions with clients.Sales Process Management: Ability to manage the entire sales cycle, from lead generation to closing, and accurately forecast sales.Communication: Excellent written and verbal communication skills, including presentation and active listening skills.Problem Solving: Ability to identify and analyze client problems and develop effective solutions.Results Orientation: Strong drive to achieve sales targets and exceed expectations.Must be willing to work onsite in Makati
PURPOSESupport and execute initiatives that enhance security service operations and enable new service capabilities, contributing to improved service quality, operational efficiency, and long-term customer retention.
DUTIES & RESPONSIBILITIESExecute operational, research, and support tasks in line with established policies, procedures, and escalation protocols.Monitor, analyze, and report cyber threats, vulnerabilities, and attack campaigns using Threat Intelligence Platforms, and produce actionable intelligence reports for clients and stakeholders.Support threat hunting, malware analysis, IOC identification, incident investigations, and assist in incident response, RCA, and remediation, including coordination of takedown efforts for malicious activities.Contribute to service management (availability, capacity, risk, continuity, and service levels), client support (access, assets, escalations), documentation, and continuous service improvement while collaborating with internal teams and stakeholders.
QUALIFICATIONSBachelor’s degree in Information Technology, Computer Science, Engineering, or related field.At least 3–4 years in a 24x7x365 Security Operations Center.Training or certification in IT Service Management, IT Infrastructure, Cybersecurity, or related fields. Threat Intelligence/OSINT/Threat Hunting certifications (e.g., CTIA, GCTI, CCTIA, eCTHPv2) are an advantage.
Core CompetenciesIntermediate knowledge of cybersecurity, threat intelligence, networking, and risk management, with hands-on experience in threat hunting, malware analysis, vulnerability assessment, and incident response frameworks (MITRE ATT&CK, NIST SP 800-61), along with strong communication and documentation skills.
