Provide expert guidance on applicable privacy laws and regulatory compliance requirements, and advise stakeholders on emerging trends and evolving legal obligations.Draft, review, and oversee the issuance and distribution of privacy policies and related documentation.Monitor personal data processing activities across subsidiaries to ensure ongoing compliance.Implement and maintain comprehensive privacy and compliance programs effectively.Lead Data Protection Impact Assessments (DPIAs) and recommend practical risk mitigation strategies.Manage cross-jurisdictional data transfers and conduct Transfer Impact Assessments (TIAs).Review and approve contracts and related documentation to ensure alignment with privacy and compliance requirements.Support and respond to privacy and compliance audits.Stay informed of developments in the threat landscape and assess how emerging technologies may impact privacy and compliance risks.Collaborate with management, risk owners, and key stakeholders to ensure risks and internal controls are accurately documented, regularly reviewed, and kept up to date.
Required Skills:Education and Specific Training Law DegreePrivacy Background or Specialization
Work Experience6 to 10 years of proven experience managing privacy and compliance programs for larger corporations.Special Certifications (Not required)Certification(s) from an accredited programs for privacy and compliance (e.g. IAPP, etc.)
Technical Skills:Knowledge of U.S. and Canadian privacy laws.Expertise in privacy program governance framework.Familiarity with cybersecurity, IT and AI principles.
Technical Requirements:
Demonstrated ability to build and maintain enterprise-wide data. inventories and data flow maps.Proven ability to operationalize DSAR workflows.Ability to conduct internal privacy audits and support external regulatory audits.
Minimum Skills:Fluent English.Experience working within large, complex, multi-jurisdictional organizations.Ability to manage cross-functional teams and influence without direct authority.Adept at building productive partnerships across diverse teams and organizational hierarchies."
The AR Coordinator is responsible for actioning guest credit card chargebacks within the Credit Card timeline and also creating accounts receivable billings to collect funds primarily from unsettled guest onboard expenses, and medical expenses; and travel agent commission recalls as per company policy while ensuring PCI and SOX compliance.
The AR Coordinator actions Guest credit card chargebacks and also creates accounts receivable billings to bill/collect unsettled guest onboard expenses, and travel agent commission recalls.Processes the appropriate volume of transactions meeting production requirements.Maintains quality control meeting accuracy requirements.
Works within merchant credit card systems to clear guest credit card Chargebacks.Creates customer invoices in Oracle A/R to bill for unpaid onboard expenses.Ensures personal familiarity with and adherence to Finance and Company policies, SOX guidelines and PCI compliance.
Required Skills:
College degree/graduate or above. 2 to 3 years Accounting Clerical/billing and Credit Card Chargebacks experience within a large organization required.1 year prior supervisory experience or demonstrated leadership aptitude.Ability to balance conflicting priorities and multi-task in a fast-pace, sometimes stressful environment.Knowledge of and ability to evaluate financial/accounting systems and processes.Analytical with strong spreadsheet skills and basic accounting knowledge and experienceExceptional written and verbal communication skillsEstablished proficiency in Microsoft Word, Excel, OutlookOracle and POLAR experience preferred.Clear Communication Skills (Written & Verbal.)Familiarity with internal controls relative to financial transaction processing environments including Sarbanes Oxley, PCI compliance, and due diligence for handling customer PII (personally identifiable information.)h less than 1% errors(to be tested.)
About the role
The Project Manager is directly responsible for the initiation, planning, execution, and monitoring & controlling of projects. The Project Manager will work with and act as a liaison between functional groups to deliver projects on time, within budget, and according to specifications. This position requires very minimal supervision from senior management and is expected to perform well while working independently and leading a team. They will have the responsibility of providing support across different divisions as required by the needs of the business. Additional duties may include supporting the PMO Director in completing initiatives both internal and external.
Job responsibilities Project Management: Lead and manage multiple projects simultaneously, ensuring that all projects are delivered on time, within scope, and within budget.Stakeholder Coordination: Serve as the primary point of contact for stakeholders during the implementation process, addressing any concerns and ensuring stakeholder satisfaction.Resource Management: Allocate and manage resources effectively to ensure project milestones are met. This includes coordinating with internal teams and external vendors.Process Improvement: Continuously evaluate and improve implementation processes to enhance efficiency and effectiveness.Risk and Issues Management: Identify potential risks and active issues. Develop mitigation strategies or solutions to problems with the project team to ensure successful project outcomes.Change Management: Develop and implement change management strategies and plans with the project team that maximize adoption and minimize resistance.Documentation: Maintain comprehensive project documentation, including project plans, status reports, and other project artefacts
Requirements / Key CompetenciesExceptional communication skills, both written and verbalAbility to clearly articulate messages to a variety of audiencesAbility to establish and maintain strong relationships.Ability to influence others and move toward a common vision or goal.Flexible and adaptable; able to work in ambiguous situations.Resilient and tenacious with a propensity to persevere.Organized with a natural inclination for planning strategy and tactics.Problem solving and root cause identification skills.Able to work effectively at all levels in an organization.Must be a team player and able to work collaboratively with and through others.Willingness to support and enforce policies and procedures pertaining to the change management process, as well as the ability to educate others on this process.Process- and detail-oriented
Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that offers dynamic interactions with diverse cultures and opportunities to grow your potential and develop your career.
ResponsibilitiesHandle and carefully respond to all customer inquiries via inbound calls and emailProvide excellent customer service through active listeningWork with confidential customer information in a secure mannerAim to resolve issues on the first call by being proactiveAppropriately and adequately communicate with customers
Your next destination? A thriving career! Explore opportunities with our travel account at TP Fairview Terraces!
Qualifications:
• Willing to work on-site• Senior High School or High School graduates are welcome• Applicants with or without call center experience are welcome to apply
Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that offers dynamic interactions with diverse cultures and opportunities to grow your potential and develop your career.
ResponsibilitiesHandle and carefully respond to all customer inquiries via inbound calls and emailProvide excellent customer service through active listeningWork with confidential customer information in a secure mannerAim to resolve issues on the first call by being proactiveAppropriately and adequately communicate with customers
Earn up to Php 24k when you join our financial account at TP Molino and land a career in one of the World's Best Workplaces™!
We're open Monday - Saturday 10 AM - 7 PM📍 TP Molino - 2|F SOMO - A Vista Mall, Daang Hari Road, Molino III, Bacoor, Cavite
Qualifications:• Willing to work on site• Must have at least 12 months of voice call center experience• High School or Senior High School Graduate
Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that offers dynamic interactions with diverse cultures and opportunities to grow your potential and develop your career.
ResponsibilitiesHandle and carefully respond to all customer inquiries via inbound calls and emailProvide excellent customer service through active listeningWork with confidential customer information in a secure mannerAim to resolve issues on the first call by being proactiveAppropriately and adequately communicate with customers
Amazing rewards and opportunities await you at TP Cagayan de Oro. Discover career openings with competitive pay and a sign-on bonus.Visit us at: Centrio Mall, 2/F Capt. Vicente Roa St, Cagayan de Oro City
Qualifications:• International voice BPO experience is a huge plus• Excellent communication skills• Customer-focused individuals
Preferred SkillsPreferably with Sales Experience
About the RoleMonitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone.
ResponsibilitiesMonitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods.Documents quality issues and performance measures for management review.Provides information to assist in the feedback and formal education process of individuals on the phone.Works independently within set frames and follows set course.Develops own knowledge, shares best practice and develops relevant/appropriate solutions.Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.
QualificationsHas a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area.
Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that offers dynamic interactions with diverse cultures and opportunities to grow your potential and develop your career.
ResponsibilitiesHandle and carefully respond to all customer inquiries via inbound calls and emailProvide excellent customer service through active listeningWork with confidential customer information in a secure mannerAim to resolve issues on the first call by being proactiveAppropriately and adequately communicate with customers
Looking for a rewarding career? Click “Apply” and, earn up to Php 26,000*, plus incentives of up to $500* when you join our chat account at TP Clark today!
Qualifications:• Willing to work on-site• Graduate of at least High School or Senior High School.• Applicants with 1.5–2 years of BPO sales experience are highly encouraged to apply
Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that offers dynamic interactions with diverse cultures and opportunities to grow your potential and develop your career.
ResponsibilitiesHandle and carefully respond to all customer inquiries via inbound calls and emailProvide excellent customer service through active listeningWork with confidential customer information in a secure mannerAim to resolve issues on the first call by being proactiveAppropriately and adequately communicate with customers
Get a head start on your career by exploring opportunities with our retail account at TP Vertis North.
Qualifications:• Willing to work on-site• Senior High School or High School graduates are welcome• Call center experience is preferred but not required.
Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that offers dynamic interactions with diverse cultures and opportunities to grow your potential and develop your career.
ResponsibilitiesHandle and carefully respond to all customer inquiries via inbound calls and emailProvide excellent customer service through active listeningWork with confidential customer information in a secure mannerAim to resolve issues on the first call by being proactiveAppropriately and adequately communicate with customers
Are you ready for your next great adventure?Earn up Php 45,000* when you join our travel account at TP McKinley.
Qualifications:1 - 3 years GDS experience (Sabre/Amadeus/Worldspan) is preferred, but applicants with relevant travel experience are also welcome to apply.Must have at least 6 months call center experienceHigh school or senior high school graduate
