JOB PURPOSEProvide excellent customer service and build client loyalty with partner dealers, especially to exclusive shops. Work closely with the latter’s owners or managers to ensure both the dealers’ sales targets and booking goals are met or exceeded per month.
JOB SCOPEServe as an alternate Field Office HeadEnsure consistent sales generation from exclusive shops Recommend business generating programs to boost productivity of the dealer shopsVisit covered shops regularly to touch base with both dealer and assigned personnelEvaluate sales performance of team and provide feedback mechanism as support to optimize performance
JOB SPECIFICATIONSEducation: Bachelor’s Degree in any courseExperience: Minimum of 5 years' experience in managing a team and business development
JOB PURPOSEThe Telesales Specialist is mainly responsible for direct contact with potential customers. They are to actively reach out to existing potential customers to offer product and service of Sumisho.
JOB SCOPEThe Telesales Specialist is expected to achieve daily and month-on-month daily target.Responsibilities include contacting, discussing and explaining about detailed offerings of the product. The role also includes initial facilitation of the loan booking and scheduling to ensure the customer’s convenience.The Telesales Specialist will be expected to also coordinate with other dependencies in order to achieve targets set by the organization.The representative reports directly to the Senior Top Up Officer.Performs other tasks that may be assigned by Management from time to time.
JOB SPECIFICATIONSEducation: Graduate of Any CourseExperience: With encoding experience in Excel for Bank/ Financing/ Sales/ Telesales/ Direct or Indirect Marketing Backgrounds
JOB PURPOSEManage multiple current and delinquent accounts for debt collection efforts. Keep track of assigned accounts to identify outstanding debts. Plan a course of action to recover outstanding payments. Negotiate payoff deadlines or payment plans.
JOB SCOPEIncludes reminding due dates and seeking overdue payments from customers. They make phone calls, establish payment plans and update customer records.
JOB SPECIFICATIONSEducation: At least college levelExperience: At least 1-year relevant experience in financing.
JOB PURPOSEThe Online Engagement Agent is responsible to monitor and respond to all messages and comments received in the company’s Facebook page. This role also includes administrative tasks and the preparation of daily reports on customer interactions and lead transfers to the Sales Team (OR/CR Sangla, Corporate Sales, and Pre‑Owned Motorcycle, etc.), supporting improved coordination and helping to optimize the overall sales conversion process.
JOB SPECIFICATIONSAt least High School GraduateProven experience in social media management, customer service, or lead generation.Excellent written communication and interpersonal skills.Highly organized with ability to multitask and prioritize urgent interactions.Strong attention to detail and commitment to accurate follow-up.Familiarity with Facebook Business Suite or similar social media management tools.Basic administrative and reporting skills.Ability to work under pressure and respond quickly in real-time.Basic knowledge of sales and marketing principles is a plus.Must have the willingness to work flexible or shifting schedules when required and can adapt to varying work hours to support business needs.Must have the willingness to work onsite.
