Company: SocialPost.ai Location: Metro Manila, Philippines Department: Marketing
About SocialPostSocialPost.ai helps businesses, creators, and marketers generate and publish high-performing social media content using AI. Our platform automates ideation, writing, and distribution so teams can create consistent, engaging social content at scale.We are building the future of AI-powered social media marketing and are looking for a Marketing Specialist to help drive user engagement and retention through lifecycle marketing and targeted email campaigns.
Role OverviewWe are seeking a data-driven Marketing Specialist to support lifecycle marketing initiatives and customer engagement campaigns.This role will focus heavily on building customer segments and executing lifecycle email programs that guide users from onboarding through activation, retention, and re-engagement. You will help ensure users receive timely and relevant communications that increase product adoption and long-term usage.You will work closely with Product, Growth, and Data teams to implement automated campaigns that improve user experience and drive product growth.
What You'll Do
Customer Segmentation• Build and maintain customer segments based on product usage, engagement behavior, and lifecycle stage • Identify high-value segments and opportunities to improve activation and retention • Continuously refine segmentation to support personalized marketing campaigns
Lifecycle Email Marketing• Build and manage onboarding email flows that help new users successfully start using SocialPost.ai • Create lifecycle campaigns targeting low usage or inactive users to encourage product engagement • Develop churn prevention campaigns designed to retain users at risk of dropping off • Execute win-back campaigns that re-engage previously inactive users
Campaign Development & Execution• Launch new feature announcement emails to educate users and drive feature adoption • Create and manage the company’s monthly newsletter highlighting product updates, use cases, and insights • Plan, build, test, and deploy email campaigns using marketing automation platforms • Ensure messaging aligns with brand voice and product positioning
Experimentation & Optimization• Run A/B tests on subject lines, messaging, timing, and content formats • Continuously improve campaign performance and lifecycle funnels • Identify opportunities to increase activation, engagement, and retention
Analytics & Performance• Track campaign performance including open rates, click-through rates, engagement, and conversions • Analyze lifecycle campaign results and provide insights to improve marketing effectiveness • Monitor user behavior and engagement signals to refine segmentation and messaging
Cross-Team Collaboration• Work with Product teams to support feature launches and product updates through email communication • Collaborate with design and content teams to develop compelling campaign assets • Coordinate with marketing operations or engineering to support automation and campaign delivery
Key Metrics You’ll Influence• User activation rate • Product adoption and feature usage • Email engagement metrics • Customer retention • Re-engagement of inactive users
Requirements• 2 to 4+ years of experience in marketing, lifecycle marketing, or email marketing • Experience working in B2B SaaS, technology, or digital platforms preferred • Hands-on experience with email marketing or marketing automation platforms such as HubSpot, Customer.io, Braze, Klaviyo, or similar tools • Strong understanding of customer segmentation and lifecycle marketing strategies • Experience building onboarding, re-engagement, and retention campaigns • Strong analytical skills with the ability to translate data into actionable marketing insights • Excellent written communication and copywriting skills
Nice to Have• Experience working in startup environments or fast-growing SaaS companies • Familiarity with product analytics tools such as Mixpanel, Amplitude, or PostHog • Experience with email deliverability and automation best practices • Basic knowledge of HTML email templates
Why Join SocialPost?• Work on a cutting-edge AI platform shaping the future of social media marketing • High ownership role with real impact on product growth and customer engagement • Fast-paced environment focused on experimentation and innovation • Opportunity to work with a global team building an AI-first marketing platform
Company DescriptionSocialPost.ai is building the future of social media for small businesses.
We help founders, consultants, and teams generate high-quality content, schedule it, and grow their audience — without wasting hours on manual work.But internally, we’re going even further.We are becoming an AI-native company, where intelligent agents handle core business operations — from customer support to growth insights — 24/7.Trusted by 600+ companies and featured in The World News, Boston Herald, and Los Angeles Daily News, SocialPost.ai is redefining how modern companies operate.Location: Philippines (Remote)Experience: Deep OpenClaw Experience
About the Role
We are looking for an AI Automation & Agent Operations Lead with deep expertise in OpenClaw (or similar multi-agent systems) to help us automate and scale how the company runs.This is not a traditional ops role.You will design and deploy AI agents that replace manual work across the business — from customer communication to competitive intelligence.Your goal:👉 Turn SocialPost into a company where AI handles the majority of operational tasks autonomously
What You’ll Own
You will build and manage AI agents that operate across:
1. Customer Communication Automation
Discord community monitoring and auto-response agentsWhatsApp customer engagement and support automationSupport inbox (email) triage, responses, and escalationFAQ handling and knowledge base integration
2. Growth & Content Automation
Newsletter generation and distribution workflowsSocial listening across platforms (LinkedIn, X, etc.)Automated content insights and trend detectionRepurposing customer conversations into content
3. Market & Competitor Intelligence
Competitor tracking (features, pricing, positioning)Reddit research and community signal miningMonitoring review platforms (G2, Trustpilot, etc.)Aggregating customer sentiment and feedback loops
4. Internal Operations Automation
Automating repetitive internal workflows across teamsConnecting tools (CRM, product, analytics, support)Building systems that reduce human interventionCreating agent “handoffs” and orchestration logic
Key Responsibilities
Design, build, and scale multi-agent workflows using OpenClawOrchestrate multiple AI agents that collaborate and share contextIntegrate systems via APIs, webhooks, and data pipelinesReplace manual workflows with autonomous AI systemsContinuously optimize agents for speed, cost, and accuracyMonitor agent performance and improve reliability over timeWork directly with founders, product, and growth to identify automation opportunitiesDocument systems for scalability and future team expansion
Required Skills & Experience
3–6 years in automation, systems, or technical operations rolesExperience with OpenClaw OR similar multi-agent / orchestration toolsStrong understanding of APIs, webhooks, and integrationsExperience with tools like Zapier, Make, n8n, or custom workflowsAbility to design end-to-end automation systems (not just tasks)Strong debugging and problem-solving skillsComfortable working in fast-moving, async startup environments
Strong Bonus (High Priority)
Hands-on experience with multi-agent AI systemsExperience automating:Discord / WhatsApp communitiesSupport email workflowsReddit scraping or social listeningReview site monitoring (G2, Capterra, etc.)Basic coding (Python, JavaScript)Experience with LLMs, prompts, and context managementUnderstanding of cost optimization (tokens, API usage, etc.)
What Success Looks Like
Customer support is largely automated with high satisfactionDiscord and WhatsApp communities are actively managed by AICompetitive insights are generated continuously without manual effortSocialPost leadership has real-time visibility into customer sentimentInternal teams rely on agents instead of manual processesAI agents are running reliably, efficiently, and at scale
Why This Role Matters
Most companies use AI as a tool.We are building a company where AI runs the business.You’ll be one of the first hires shaping that reality.
About SocialPost.ai
SocialPost.ai helps small businesses finally get their social media together with AI-powered tools that create polished posts, intelligent scheduling, and real insights, without the agency price tag. We're building a platform that makes every business look like a million-dollar brand. Our template library is a core part of that promise, and we need a builder to own it.
The RoleThis isn't a generalist design job. We're looking for someone who has spent real time inside businesses, restaurants, law firms, real estate agencies, gyms, med spas, e-commerce brands, and knows exactly what makes their content work. You'll own our social media template library, building it, growing it, and keeping it performing across every major platform and industry vertical.
What You'll Own
Template Library Creation Design and build a broad, high-converting library of social media templates spanning Instagram, Facebook, LinkedIn, TikTok, and X, organized by industry, use case, and post type, promotional, educational, engagement, seasonal, and more.
Multi-Industry Expertise Produce templates that feel native to the brand voice of diverse verticals, restaurants, retail, healthcare, fitness, real estate, professional services, beauty, hospitality, and more.
Platform-Optimized Formats Master every format, feed posts, carousels, stories, reels covers, LinkedIn banners, event flyers, promotional graphics, and short-form video thumbnails.
Canva System Management Own and maintain SocialPost's Canva workspace, organize the template library, enforce brand consistency, and ensure every asset is production-ready and easily customizable by end users.
Content Calendar Support Develop visual assets that align with marketing campaigns, seasonal moments, and product launches, staying 2–4 weeks ahead of the content calendar.
Performance Feedback Loop Monitor engagement and performance data on published templates, identify what's converting, and iterate the library accordingly.
Website & Email Assets Manage and update company websites built on Wix, create high-converting email campaign templates and digital marketing collateral as needed.
Trend Monitoring Stay current on platform algorithm changes, trending formats, and visual design trends across every industry we serve, and bring those insights into the template roadmap.
Required Qualifications
Advanced Canva proficiency with a portfolio that proves itDemonstrated work across 5+ distinct business verticals with different brand voicesDeep knowledge of platform specs, safe zones, and format requirements across all major social platformsSystems thinker who builds modular, customizable, scalable templates, not one-offsAbility to adapt visual style to any brand voice, corporate to casual, luxury to localComfortable building and editing Wix websites and landing pagesData-informed approach, you track engagement and let performance shape your next design decisionStrong project management skills with the ability to handle multiple deadlines without dropping qualityMust be located in the Philippines or willing to work in a full-time hybrid setup
Bonus Points
Experience designing for paid social ad formats, Meta, LinkedIn, TikTokVideo editing and motion graphics for Reels and TikTok contentPrior agency experience with a diverse, multi-industry client rosterFamiliarity with AI design tools and how to integrate them into a content workflowUGC or influencer content creation backgroundGoogle Analytics or social platform analytics experience
What We Offer
Full-time role with competitive salary and benefits in the PhilippinesCreative ownership, you build the template library from the ground upDirect, measurable impact on platform engagement and customer retentionStartup speed, no bureaucracy, your ideas can ship this weekAI-first environment with early access to the platform you're building forIndustry breadth, no two days are the same
