Keep Financial Operations Running Smoothly and Accurately at Smartsourcing!
Hi! We're Smartsourcing, and we're looking for an Accounts Payable Associate to join our team full-time and onsite. In this role, you'll manage and maintain accurate records of company payables, ensuring invoices and payments are processed on time while supporting financial integrity and strong vendor relationships. If you're detail-oriented, organized, and passionate about financial accuracy, this role is for you.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
Your Role as an Accounts Payable OfficerAs an Accounts Payable Officer , you'll be responsible for end-to-end AP processes, from invoice verification to payment execution and reconciliations. You'll work closely with internal teams and vendors to ensure accuracy, compliance, and efficiency across all payable transactions. This role is ideal for someone who thrives in a structured, process-driven environment and takes pride in getting the details right.
Key Responsibilities Invoice Processing & VerificationReview and verify invoices for accuracy and completenessIdentify and resolve discrepancies before paymentEnsure compliance with financial procedures and controls Payment ProcessingExecute weekly payment runs and urgent paymentsEnsure all payments are properly approved and documentedPrevent duplicate or erroneous payments Accounts Payable Mailbox Management Monitor and respond to AP-related emails and inquiriesCoordinate with vendors and internal stakeholdersProvide timely updates and resolution to concerns Month-End Closing ActivitiesPerform AP-related month-end tasks and reconciliationsEnsure completeness and accuracy of financial recordsSupport reporting and closing requirements Banking & Financial TransactionsPerform daily banking tasks and transactions monitoringReconcile financial transactions accuratelyIdentify and escalate discrepancies promptly Purchase Orders & Expense ManagementConcert and validate purchase orders against invoicesProcess corporate card transactionsEnsure proper allocation and documentation of expenses Compliance & Process ImprovementEnsure adherence to financial controls and policiesPrevent duplicate, erroneous, or fraudulent paymentsContribute to process improvements and efficiency initiatives AI Readiness & Digital EnablementUse approved AI tools responsibly and in compliance with company policiesParticipate in AI training and continuous improvement initiativesIdentify opportunities to improve workflows through automationWhat Makes You a Strong FitBachelor's degree in Accounting, Finance, Business Administration, or related fieldAt least 3 years of experience in Accounts Payable or AccountingStrong understanding of AP Processes, financial controls, and compliance standardsProficiency in Microsoft Excel and Office toolsExperience with accounting systems and email platforms
BenefitsStep Into the Smartsourcing ExperienceSmartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title, it's a testament to our commitment to making Smartsourcing an incredible place to build a career.
Why You'll Love Working Here At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!
We're not just another outsourcing company. Were building something that actually matters here a place where good work meets good culture.
If you're ready to bring accuracy, efficiency, and impact to finance operations, apply now and join our team!
About the job Customer Operations AssociateKeep operations running so customers stay front and center.Hi! Were Smartsourcing, and were looking for a Customer Operations Associate to support our customer teams by taking care of essential operational tasks. In this role, youll help remove day-to-day admin and process workload from Strategic Account Managers, Adoption, and Services teams—allowing them to focus on high-value customer engagement. Your work will help ensure smooth operations, clear coordination, and a better overall customer experience. Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu Role OverviewThe role is accountable for orchestration, execution hygiene, and follow-through across thecustomer lifecycle. Success is measured by speed, accuracy, and reliability — not client-facingactivity. This role is a core enabler of scale.Key ResponsibilitiesThe Customer Operations Associate is end-to-end responsible for the following: Commercial & Contract OperationsPrepare All Order Forms, Includingrenewalsbundle changesexpansionsManage all bundle purchases and commercial amendmentsEnsure accuracy of pricing, terms, and approvalsCoordinate with Finance and Revenue Operations as required Executive Business Review (EBR) OperationsSchedule all EBRs in line with agreed cadenceManage calendar coordination, confirmations, and logisticsPrepare and distribute EBR prep packs using standard templatesTrack completion of EBRs and ensure follow-up actions are capturedAction & Delivery ManagementOwn delivery of all customer actions agreed in EBRs or strategic meetingsTrack actions in Asana, including:ownersdue datescompletion statusFollow up on overdue actions and escalate where requiredEnsure actions are closed or formally re-scopedMetrics & Reporting Produce all Customer Success operational reporting, including:EBR cadence and completionaction completion ratesrenewal timelinesbundle and expansion activityMaintain consistent, reliable reporting for:Revenue OperationsCustomer leadershipEnsure metrics are timely, accurate, and decision-readyKey Capabilities & Attributes Core CapabilitiesStrong operational disciplineHigh attention to detailAbility to manage multiple workflows concurrentlyComfort enforcing process without authorityConfidence working across Sales, Customer, Finance, and OperationsAttributesCalm and dependable under pressureComfortable saying no to non-standard requestsImprovement-oriented and pragmaticLow ego, high ownershipRequirementsExperience in operations, customer operations, revenue operations, or similar rolesStrong familiarity with:order and renewal workflowstask and action tracking tools (e.g. Asana)commercial coordination processesDemonstrated ability to manage detail at scaleExperience in B2B SaaS or professional servicesExposure to renewal and expansion processesExperience supporting senior commercial or account teamBenefitsStep Into The Smartsourcing ExperienceSmartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You'll Love Working HereAboutAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:Weekends are yours (we respect your time off)5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture. Your next move starts here. Apply now.
About the job Accounts Receivable OfficerHelp Keep Financial Records Accurate and Cash Flow Moving at Smartsourcing!Hi! We're Smartsourcing, and were looking for an Accounts Receivable Officer to join our team full-time and onsite. If you're passionate about financial accuracy, reconciliation, and maintaining reliable financial data, this role could be a great fit for you.Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 CebuYour Role as Accounts Receivable Officer As an Accounts Receivable Officer , you'll play a key role in maintaining accurate financial records across systems such as Proclaim and NetSuite. You'll process payment transactions, upload invoices and adjustments, reconcile debtor accounts, and investigate discrepancies to ensure financial data remains consistent and reliable.Key Responsibilities Accounts Receivable ProcessingRecord and upload daily payment transactions into ProclaimEnsure payment are accurately recorded and reconciled with financial recordsMaintain up-to-date payment records to support accurate financial reporting Invoice & Transaction ManagementUpload invoices, payments, amendments, write-offs, and cancellations into NetSuiteEnsure financial data from Proclaim is accurately reflected in NetSuiteMonitor entries to ensure consistency between financial systems Error Identification & ResolutionInvestigate financial discrepancies across systemsReview transaction files to determine the root cause of errorsImplement corrective actions to maintain accurate financial records Debtors ReconciliationPerform regular reconciliation of debtor accountsEnsure accurate reflection of outstanding balances and payments receivedIdentify and resolve discrepancies between financial records AI Readiness & Digital EnablementMaintain baseline AI literacy relevant to your roleUse approved AI tools in compliance with company policies and data privacy requirementsParticipate in AI readiness training and process improvement initiatives
What Makes You a Strong FitBachelor's degree in Accounting, Finance, or related fieldAt least 2 years experience in accounts receivable, finance operations, or accountingExperience working with international clients or global finance teams (massive plus)Experience handling high-volume financial transactions in a fast-paced environment Excellent attention to detail and data accuracy
BenefitsStep Into the Smartsourcing Experience
Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title, it's a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!We're not just another outsourcing company. Were building something that actually matters here a place where good work meets good culture.If you're a detail-oriented finance professional who enjoys working with numbers, systems, and reconciliations, apply now and help us keep financial operations running smoothly.
From glitches to game plans—be the force that keeps IT flawless.
Hi! We're Smartsourcing, and we need a full-time, onsite IT Support Analyst to take our clients IT game to the next level. Whether its solving tricky tech puzzles, rolling out new systems, or streamlining upgrades, you'll be at the heart of every innovation. Here, your expertise will keep the business ahead of the curve and running at full speed.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
About the RoleAs an IT Support Analyst, you will be providing support to our clients network in all facets of IT including software implementations, integrations, software, and service-related problems.
Some of the things we'd expect you to do include:Project-manage new I.T. projects for the group, working with the team to ensure successful implementation.Test new solutions and present results to the business to ensure timely and effective implementation.Manage and resolve second-level queries, including emails and online tickets throughAsana.Provide second-level technical assistance and maintenance support for software, hardware, and applications.Coordinate system upgrades, installations, integrations, customisations, configurations, and the testing of new systems and hardware.Ensure that effective communication, customer service, cross-unit collaboration, and teamwork are a high priority and that performance is managed effectively.Organise, schedule, and implement I.T. tasks and projects.Handle operational and staff issues, liaise with other team members, and escalate matters to the Operations & I.T. Manager as necessary.Assist in all aspects of I.T. support from Level 1 upwards.Manage projects for new and existing systems.Provide complete documentation for integrations.Assist with application errors and system issues.Support desktop and network troubleshooting.Follow through with I.T. development tasks.Provide updates and support for new I T developments.Troubleshoot complex technical problems.Assist with telephone queries as required.Answer routine questions and provide support as requested.Train team members on processes and functions.Contribute to a safe work environment for everyone, every day, by reporting all hazards and incidents.Personally comply with all relevant internal and external compliance requirements and directives as communicated by management.Be accountable for compliance with internal company policies and procedures (e.g., Code of Conduct) and with all applicable external laws, regulations, standards, and industry codes.
RequirementsWe would need you to have the following:Systems knowledge – the ability to acquire new knowledge and apply it to assist team membersWindows operating systemsMS Office applicationsTCP/IP networkingActive Directory and SQLIt would be awesome if you also had:A proactive, can-do attitudeWillingness to work on rotational shift schedulesThe ability to prioritize tasks effectivelyA high level of accuracy and attention to detailStrong customer service skillsA great team spiritThe ability to adapt to change and work in a fast-paced environmentThe ability to work autonomouslyStrong time management skillsExcellent communication skills (written and verbal)
BenefitsStep Into the Smartsourcing ExperienceSmartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.
Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:Weekends are yours (we respect your time off)5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!
We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.
Level up your career—step into a role where every solution you create makes an impact. Apply now at Smartsourcing.
About the job Accounting Associate
Bring your accounting skills to the global stage and help keep financial operations accurate, compliant, and running smoothly at Smartsourcing!
Hi! We're Smartsourcing, and were looking for an Accounting Associate to join our team full-time and onsite. This is an entry-level role, ideal for candidates with foundational accounting knowledge who are detail-oriented and eager to grow in a structured finance environment.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
Your Role as Accounting AssociateAs an Accounting Associate, you'll be supporting day-to-day financial operations by ensuring accurate processing, reconciliation, and compliance of financial transactions. This role focuses on expense review, payment reconciliation, account onboarding, and maintaining accurate financial records in line with tax regulations and internal policies.Key Responsibilities Expense ReviewReview submitted business expenses for accuracy and eligibilityEnsure compliance with applicable tax and regulatory guidelinesIdentify discrepancies and escalate issues when necessaryPayments ReconciliationPerform manual payment reconciliationsMaintain accurate and complete payment recordsInvestigate and resolve discrepancies in a timely mannerAccount OnboardingSupport client or account onboarding processesConduct identity verification and account activationEnsure accurate setup and documentationRemittance & DocumentationMonitor remittance inbox and review payment confirmationsEnsure payments are properly recordedMaintain organized and accurate documentationProcess & Digital EnablementUse approved digital tools and systems in compliance with data privacy and security policiesMaintain baseline AI and digital literacy relevant to the roleParticipate in required trainings and continuous improvement initiativesIdentify opportunities to improve processes through automation or digitization
QualificationsBachelor's degree in Accounting, Finance, or a related fieldEntry-level experience: foundational accounting knowledge requiredBasic understanding of tax compliance and financial record-keepingProficiency in MS Excel and accounting systemsCPA pathway or accounting certifications are an advantage but not required
Skills & CompetenciesStrong attention to detail and accuracyGood organizational and time management skillsClear written and verbal communication skillsAbility to follow defined processes and meet deadlinesWillingness to learn and adapt in a fast-paced environmentProfessional judgment and accountability in handling financial data
BenefitsStep Into the Smartsourcing Experience Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth-year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title; It's a testament to our commitment to making Smartsourcing an incredible place to build a career.
Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:
5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!
We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.
If you're ready to build strong accounting foundations, ensure accuracy, and make an impact, we'd love to hear from you. Apply now and start your accounting journey with Smartsourcing.
Own the heartbeat of the business--build smarter workflows, cleaner data, and a NetSuite environment that powers every team end-to-end.Hi! We're Smartsourcing, and we're looking for a full-time, onsite Senior NetSuite Administrator ready to transform complex processes, streamline integrations, and make NetSuite the backbone of the business.
Where You'll Be: JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
Role OverviewWe are seeking a highly experienced Senior NetSuite Administrator who brings deep technical expertise and strong functional understanding across both Finance and Logistics/Supply Chain operations. This role is responsible for managing, configuring, and optimising the NetSuite environment, with a clear understanding of how system configuration impacts end-to-end business processes--from financial workflows to product, inventory, and logistics operations.The ideal candidate will act as a technical and functional bridge between Finance, Product, Supply Chain, Manufacturing, and Operations teams, while ensuring data accuracy, system stability, and seamless integration across our business ecosystem.
Key ResponsibilitiesNetSuite Administration & ConfigurationManage full NetSuite administration including user/role management, permissions, and governance.Configure and customise NetSuite modules across Finance, Inventory, Procurement, Manufacturing, Order-to-Cash, and Logistics.Ensure configurations align with business processes and consider downstream operational and financial impacts.Maintain overall system performance, data integrity, and security controls.Support compliance and audit requirements across financial and operational workflows.Finance Systems SupportSupport Finance in core NetSuite functions, including:General Ledger, AP/AR, Fixed Assets, BankingMonth-end processes, reconciliations, and reportingFinancial automation and workflow efficiencyDevelop custom reports and save searches for forecasting, BI, and financial monitoring.Logistics, Supply Chain & Inventory SupportConfigure and optimise NetSuite functionality for:Supply and demand planningWarehouse and 3PL operationsInventory tracking, costing, and adjustmentsProcurement & vendor managementOrder fulfilment and logistics workflowsPartner with Product, Supply Chain, and Manufacturing teams to improve process automation and operational visibility.Integration ManagementOversee integrations between NetSuite and:Ecommerce platformsSnowflake data warehouse3PL systemsBanking and payment providersMonitor data flows to ensure accuracy and resolve integration issues.Collaborate with external vendors and internal tech teams for integration enhancements.Development & CustomisationDevelop and maintain:SuiteScript (1.0/2.0)SuiteFlow workflowsCustom records, fields, forms, and automationsCustom dashboards, KPIs, and analyticsEnsure customisations follow best practices and support scalability.Business Process ImprovementAnalyse existing Finance and Logistics workflows and identify optimisation opportunities.Translate business requirements into scalable technical solutions.Drive automation to reduce manual workload and improve operational efficiency.Support change management and best practice adoption across teams.Support, Maintenance & Release ManagementProvide day-to-day NetSuite support across Finance, Supply Chain, Operations, and other teams.Perform regular system maintenance and coordinate patching and release cycles.Evaluate new NetSuite features and recommend enhancements.Monitor adoption, troubleshoot issues, and train users when needed.Data Management & GovernanceMaintain data quality, governance, and security within NetSuite.Lead data import/export and transformation processes.Implement data validation strategies and support reporting initiatives.
Essential RequirementsNetSuite Expertise5-7+ years of hands-on NetSuite administration and configuration experience.Strong knowledge of modules across Finance, Inventory, Manufacturing, and Logistics.Expertise in SuiteScript, SuiteFlow, SuiteTalk, and integrations.Technical SkillsSQL proficiency for saved searches and data analysis.Experience with RESTlets, APIs, and web services.Strong understanding of data modelling and system architecture.Business UnderstandingSolid knowledge of finance processes, inventory operations, supply chain, procurement, and order fulfilment.Experience supporting retail, ecommerce, manufacturing, or wellness environments preferred.Professional SkillsExcellent communication and stakeholder engagement skills.Ability to work independently and collaborate with cross-functional teams.Strong analytical and problem-solving skills.Familiarity with agile methodologies and project delivery.Preferred QualificationsNetSuite certifications (Administrator, ERP Consultant, SuiteFoundation, or Developer).Broad IT background across multiple systems.Experience in change management and user training.Knowledge of accounting principles and financial reporting.Experience with Celigo or other integration platforms.
BenefitsStep Into the Smartsourcing ExperienceSmartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.
Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!
We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.
Drive change. Deliver impact. Join the Smartsourcing team today.
Be the support that keeps every deal running smoothly.Hi! We're Smartsourcing, and we're on the lookout for a full-time, onsite Real Estate Sales Administrative Associate to keep the property game running like clockwork. From scheduling posts and managing listings to coordinating marketing campaigns and preparing sales reports—you'll be the behind-the-scenes powerhouse that helps turnlistings into sold signs. Here, your attention to detail and proactive drive won't just be valued—they'll be the reason deals close smoothly.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu About the RoleThe Sales Administration Associate provides high-level administrative and sales support to the onshore real estate team in Melbourne. Working as part of Smartsourcing, this role is responsible for ensuring the smooth and efficient delivery of sales administration processes — from appraisal to settlement — enabling the sales team to focus on client engagement and business growth. Key Responsibilities A. AppraisalProcess referral and internal referral requests.Manage post-marketing appraisal processes.B. ListingEnter listing details into the CRM system.Send standard correspondence to vendors for new listings.Send standard correspondence to solicitors (new listing, contract).Save and organise all listing-related documentation.C. MarketingBook photography and copywriting services.Launch property listings online.Manage campaigns (boards, brochures, drops, and window cards).Generate rental appraisals.Coordinate and manage Open for Inspection (OFI) schedules.Oversee other marketing-related activities as required.D. SoldProcess sold properties in the CRM.Send sold letters to vendor and purchaser solicitors.E. SettlementProcess settlements in the CRM system.F. ReportingPrepare OFI reports.Prepare weekly activity reports.Maintain and update stock list reports.Compile competitor market analysis reports. RequirementsBachelor's degree in Business Administration, Accounting, Real Estate, or a related field.Minimum 2 years' experience in a BPO or administrative role, preferably supporting realestate operations in Australia.Proven background in Australia Real Estate administration.Strong organisational skills with exceptional attention to detail.Excellent oral and written communication skills.Strong leadership skills and ability to take initiative.High level of professionalism with a positive and proactive mindset.Competence in CRM systems, Google Workspace, Office 365 and relevant real estate software (e.g., Box and Dice, Box Brownie, RTA, Canva, IRE, RelloPay, Diakrit, PropertyData, OurProperty)Excellent phone etiquette and customer service skills.
BenefitsStep Into the Smartsourcing ExperienceSmartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.Ready to support sales with accuracy and efficiency? Apply now.
Be the support that keeps every deal running smoothly.Hi! We're Smartsourcing, and we're looking for a full-time, onsite Sales Performance Manager to optimize sales team performance through data-driven insights, operational support, and continuous process improvement. In this role, you'll help turn data into action, strengthen sales strategies, and ensure teams are equipped to achieve consistent and measurable results.Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
About the RoleThis role oversees sales support workflows, performance monitoring, and reporting, while enabling sales leaders and team members with actionable insights to improve productivity and achieve targets. The position plays a critical role in ensuring efficient sales operations, accurate performance tracking, and continuous improvement of systems and processes. The role requires a strong balance of analytical thinking, stakeholder management, and leadership, supporting both individual and team performance through structured guidance and operationalexcellence.
Key Responsibilities A. Sales Performance Monitoring & ReportingMonitor and analyse individual and team sales performance metricsDevelop and maintain dashboards and reports (e.g., Salesforce).Identify trends, gaps, and improvement opportunities. B. Sales Operations & Support ManagementManage sales support inbox and address requests from the sales team.Ensure timely resolution of operational issues and queries.Support day-to-day sales workflows and coordination. C. Process Improvement & OptimizationIdentify inefficiencies in sales workflows and systems.Develop and implement process improvements and reporting enhancements.Optimize CRM usage and reporting tools. D. Stakeholder Collaboration & EnablementPartner with sales leaders to support performance management and decision-making.Provide insights, recommendations, and best practices.Align cross-functional teams on sales processes and priorities. E. Team Leadership & Capability DevelopmentProvide guidance, coaching, and support to team members.Drive accountability, performance standards, and continuous improvement.Share best practices and build capability within the team. F. Planning, Coordination & DeliveryPlan and prioritise tasks, reporting cycles, and improvement initiatives.Coordinate activities across teams to ensure timely delivery.Track progress and manage deadlines. G. Administrative & Operational SupportHandle administrative and ad hoc tasks related to sales operationsMaintain data integrity and system accuracy. H. Artificial Intelligence (AI) Readiness and Digital EnablementMaintain baseline AI literacy relevant to their role, including the ability to understand, use, and evaluate AI-supported tools for work efficiency and decision-making.Use approved AI tools and digital systems in compliance with company policies, data privacy requirements, information security standards, and client confidentiality obligations.Apply sound judgment in AI use by validating outputs, avoiding overreliance, and ensuring accuracy, fairness, and professional accountability for all work delivered.Participate in required AI readiness trainings, upskilling programs, and continuous improvement initiatives as part of Smartsourcing's innovation and learning culture.Proactively identify opportunities for process improvement through automation, digitization, and responsible AI integration within their scope of work.
RequirementsBachelor's degree in Business Administration, Marketing, Sales, or related fieldExperience in sales operations, sales support, or performance managementExperience working with CRM systems (e.g., Salesforce)Experience analysing sales data and performance metricsSalesforce or similar CRM platformsMicrosoft Excel and reporting tools
BenefitsStep Into the Smartsourcing ExperienceSmartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture. Ready to turn insights into stronger sales performance? Apply now.
Be the support that keeps every deal moving forward.Hi! We're Smartsourcing, and we're looking for a full-time, onsite Sales and Marketing Admin Assistant to support our client's sales and marketing team. In this role, you'll help keep operations organized, assist in closing deals, and ensure smooth coordination that delivers exceptional client experiences.Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu About the RoleAs a Sales and Marketing Admin Assistant, you will be assisting our client's powerhouse of a team to close deals and deliver exceptional client experiences. Think of yourself as the air traffic controller, making sure everything runs on time and the client's top agent has everything they need to dominate the market.Key Responsibilities A. Design Canva Design Suburb sold stats pdf filesDesign Farm flyersDesign Just Listed/Just Sold flyersDesign Youtube ThumbnailAdhoc design workB. Website updatesUpdate old SOLDS and Customer ReviewsUpdate Current listingsWeekly update Open homes on live properties C. Social Media (Meta, Google, YouTube, TikTok)Track social media video production planSet up Ads (both property and profile ads)Claim refund for property adsD. Email Marketing (Active campaign)Send out monthly suburb stats campaignSend out monthly social media recap campaignSend out weekly just-sold recap campaignOpen Home Follow-Up Automation Email update (monthly)E. Leads ManagementTrack the E-appraisal leadProduce E-appraisal report if requiredD. On-site AppraisalTrack on-site appraisal vendor listSend Pre-appointment emailSend Post-appointment email as requestedFollow-up calls set up in David's calendarE. Telemarketing CallsMake calls to invite potential buyers to open housesSchedule: 4 :30 AM to 1:30 PM PHT
Requirements1-2 years experience in an Executive Assistant role with Marketing tasksAdept at Canva with a creative eyeExperienced in executing active campaigns or similar email marketingExperienced in social media management and meta-ads marketingExperienced in CRM Tools
BenefitsStep Into the Smartsourcing ExperienceSmartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.Ready to keep deals moving and support a winning sales team with precision and care? Apply now!
About the job Accountant
Drive Financial Accuracy and Revenue Protection at Smartsourcing!
Hi! We're Smartsourcing, and were looking for an Accountant to join our team full-time and onsite . If you're passionate about financial accuracy, revenue protection, and improving finance processes, this could be the perfect role for you.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
Your Role as an AccountantAs an Accountant, you'll play an important role in maintaining strong financial controls and supporting revenue management across the business. You'll work closely with the Finance Manager and internal teams to oversee accounts receivable, monitor credit risks, and provide insights that support sound financial decision-making.
Key ResponsibilitiesCredit & Debtor ManagementManage end-to-end accounts receivable and collections activitiesOversee billing processes and debtor ledger integrity (DRs/CRs)Review and approve write-offs in line with company policiesCoordinate with external collection agenciesMonitor bad debts and provisioningOversee member credits, infringements, and finesSupport damage recovery activities and optimization Credit Risk & Revenue ProtectionConduct credit reviews and risk assessmentsMonitor bad debt expense as a percentage of revenueIdentify potential revenue leakage risksSupport initiatives that strengthen revenue protection and financial controlsContribute to revenue reporting and analysis Reporting & GovernancePrepare reports for management and debtors committee reviewsSupport month-end close activities, including reconciliations and journal entriesMaintain accurate documentation and audit trailsAssist in financial reviews and operational performance analysisSystems & Process SupportMaintain the integrity of finance systems related to accounts receivableAct as a key contact for system-related debtor issueIdentify and implement process improvements to enhance cash flow and reduce riskStakeholder CollaborationWork closely with internal teams to resolve billing and credit issuesLiaise with external stakeholders including collection agenciesManage expectations across operational and finance teamsWhat Makes You a Strong FitBachelor's degree in Accounting, Business Administration, Economics, Management, or a related fieldProven experience in credit collections, accounts receivable, or general accountingIntermediate to advanced Excel skills (including pivot tables and VLOOKUP)Experience with NetSuite or similar mid-tier ERP systems is an advantageStrong attention to detail and accuracyExcellent time management and ability to meet deadlinesStrong communication and stakeholder management skillsAbility to manage internal and external expectations effectivelyProactive mindset with a willingness to learn and support the teamResilient and adaptable in changing priorities and fast-paced environments
BenefitsStep Into the Smartsourcing Experience
Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth-year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title, it's a testament to our commitment to making Smartsourcing an incredible place to build a career.
Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:5-day Christmas Leave (unwrap real time off)Healthcare from Day 1 for you and your family (because healthcare matters)Free lunch and barista-crafted coffee daily (we take our caffeine seriously)Night shift differential for evening schedulesSubsidized gym membership and sports wellness clubs including hiking and free-divingSmartsourcing Exclusives (deals made just for you)Themed BFFs, monthly knockoffs, summer partiesCommunity give-back programs and personal development workshopsAnd so much more!
We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.
Apply now and join a team that values accuracy, collaboration, and continuous improvement.