About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Software Development & ConfigurationRequirement GatheringConduct interviews with business process teams and project requestors to capture comprehensive requirements.Document and validate requirements, ensuring alignment with organizational standards and sufficient detail for implementation.Gap AnalysisCompare gathered requirements against current software capabilities to identify configurable, deferrable, or custom development needs.Categorize requirements based on complexity and feasibility for current or future releases.ConfigurationConfigure and update system settings and workflows to meet business needs.Identify reusable configurations to optimize efficiency across business units.TestingDesign and execute scenario-based testing to validate functionality.Resolve defects and verify fixes to ensure quality.Support business units during User Acceptance Testing (UAT).Software Maintenance & SupportIncident ManagementReproduce and validate reported incidents to confirm issues.Troubleshoot and implement fixes; recommend long-term solutions when applicable.Confirm resolution with users and maintain accurate ticket status.Monitor and report incident resolution progress to ensure SLA compliance.Request ManagementAssess user requests for complexity, feasibility, and implementation effort.Deliver solutions aligned with user requirements and SLA commitments.Track and report request fulfillment progress.Customer & Vendor CommunicationMaintain regular communication with stakeholders, POCs, and vendors to identify process gaps and suggest improvements.Collaborate with customers to resolve issues, analyze trends, and recommend preventive and corrective actions.Application OwnershipDemonstrate technical proficiency in assigned applications.Monitor updates, changes, and enhancements relevant to owned applications.Stay informed on new features to ensure optimal application performance and user satisfaction.RequirementsSoftware development experience in any platform (Web, Mobile, Desktop) for at least five (5) years.At least two (2) years relevant experience in ServiceNow solution design and implementation.Three (3) years experience in maintaining and supporting applications (Incident Management, Request Management, Escalation, and Troubleshooting).Work ConditionsCandidate must be willing to have a hybrid arrangement and work on site for thrice a week (Wednesday to Friday)This will have a mid shift schedule from 2 pm to 11 pmThis role is for 1 year contract
Job Responsibilities:Effectively raise and discuss review points on completed work to ensure team members gain understanding and develop their skills.Allocate tasks based on team availability and capacity.Maintain an awareness of the team's workload and communicate resource needs when necessary.Provide proactive and constructive feedback to staff in a timely manner to support their development, help them meet objectives, and enhance performance.Address and manage disciplinary or performance issues, ensuring adherence to established processes.Exhibit leadership and take ownership of projects and initiatives.Propose innovative ideas and suggestions to enhance work processes.
Job Requirements:BS Accountancy, Finance, Management Information Systems, Accounting Information Systems, Computer and Information Science, Economics, Business Administration/ Management, or any business-related coursesMinimum 6 years of relevant experience in Internal or External Audit specifically in IT related controls assurance-- IT General Controls and IT Application Controls (ITGC, ITAC)With at least 4 years IT audit experienceAt least 3 years of leadership experience which includes creating a positive environment; monitoring workloads of the team while meeting client expectations; coaching and mentoring subordinates in the development of their skills and careerSOX and/or SOC 1 and SOC 2 engagement experience is requiredCPA and/or CISA is a plus
Audit Manager Job Description Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Analyze and identify the linkages and interactions between the component parts of an entire system. • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. • Develop skills outside your comfort zone, and encourage others to do the same. • Effectively mentor others. • Use the review of work as an opportunity to deepen the expertise of team members. • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Responsibilities Lead the development and implementation of audit initiatives Guide audit engagements with a client-focused approach Supervise and mentor audit teams to enhance performance Manage client service accounts and deliver elevated-quality deliverables Analyze complex problems and develop practical solutions Drive engagement workstreams independently Assure adherence to PwC's quality standards and vision Foster a collaborative and supportive team environment
• What You Must Have Bachelor's Degree in Accounting At least 7 years of experience in audit Philippines Licensed Certified Public Accountant (Manila) or US Certified Public Accountant Oral and written proficiency in English required
• What Sets You Apart Pursuing opportunities to develop existing and new skills Maintaining positive energy in the face of obstacles Reacting positively and providing well-reasoned responses Managing a variety of viewpoints to build consensus Incorporating up-to-date technology/technology developments Promoting new ideas and services Building knowledge of the firm's service offerings Seeking new learning opportunities to stay technical and relevant Addressing sub-standard work or work which does not meet expectations
ServiceNow ManagerAs part of our ServiceNow team, you will work to solve client problems using ServiceNow platform.You will get an opportunity to work with high quality team.You will get an opportunity to build innovating product which solves client’s problem.
The opportunity The manager is the person ultimately responsible for the success of a product or service and has content authority for the product backlog. They are responsible for identifying customer needs, prioritizing features, and developing the product’s vision and roadmap. The product manager has clear content authority to take responsibility for continuously defining, prioritizing, and validating requirements.
Your key responsibilities Defines the actual work that will be accomplished and the features that will be built within each releasePlans the overall capacity for the release, objectively measuring each feature to ensure they are always delivering the most value to customersGrooms existing product backlog with the business stakeholdersDefines, maintains and communicates product roadmapDetermines customers' needs and desires by specifying the research needed to obtain informationRecommends the nature and scope of present and future products by reviewing product backlogs, specifications and requirements; appraising new product ideas and/or product changesAids in determining cost model and forecasting volumeReview service level performance for product and outline service improvement plan where necessaryOutlines operational requirements by scheduling and assigning employees; following up on work results.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to team effort by accomplishing related results as needed.
Skills and attributes for success Overall 5-8 years of work experience.Approximately 3 to 5 years of experience in a product manager or service owner role ITIL Service Manager certification or equivalent work experience a plus3+ years of ServiceNow development experience is an advantageAble to exhibit a progression of increasingly complex job responsibilities during the period.2 to 5 years of ServiceNow product knowledge Excellent verbal and written communication skillsHighly proficient presentation skills including use of powerpointA working knowledge of Agile Development / Extreme programming methodsEffectively communicate with all levels of the organization globallyDemonstrate analytical and problem solving skillsWork on multiple overlapping projects
Good to have skills:Scrum Master experience is a big advantage
Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative and inclusive work environment.Chance to work with a global leader in consulting services and innovative solutions.
Work setupFull-time, permanentDayshift/MidshiftHybrid, 2x/week RTOTaguig or Cebu location (whichever is closer to your location)
Minimum Qualifications:At least 2 years (for Jr Level)4+ years (for Senior Associate level)8+ years (for Manager level)12+ years (for Senior Manager level)
Experience in support / configuration and/or implementation in any of the following SAP Products/Modules:SAP ABAPSAP BASISSAP FI/COSAP CPISAP PI/POSAM MMSAP PP (Production Planning)SAP QM (Quality Management)SAP PM (Plant Maintenance)SAP FSCMSAP BWSAP ANALYTICS/CLOUDSAP GRCOther SAP Modules
> Certifications are not required but are advantageous
Available location:TaguigMandaluyongManilaMakatiPasigMuntinlupaQuezon CityCebu
The Regional Sales Manager will lead the field management team of his/her assigned branches to expand company's manpower and business. He/she will oversee the execution of agreed strategic and tactical action plans to ensure delivery of the objectives for the short to medium term.
Job Responsibilities:Branch planning and monitoring: Ensure that every NBO goes through a business review, goal-setting and action planning and progress monitoring that is aligned to company objectives & practices.Manpower expansion: Drive initiatives that will enable the NBOs to achieve their manpower target. Initiatives shall include, but not limited to: BOFs, recruitment & selection clinics, activity monitoring, MC & UM appointment, ISO expansion.Productivity improvement: Drive initiatives that will improve productivity of advisors (i.e. activity ratio, case count & case size, PLAN B qualification). Initiatives shall include, but not limited to: segmented interventions, moving up programs, customer engagement activities (e.g. FP and client forum), and activity management.Execution discipline: Strengthen the execution discipline of the branch management teams. Enable NBOs to implement established business practices and guidelines consistently (e.g. JFW, unit meetings, market conduct standards, etc.).Resource management: Utilize available resources to achieve cluster objectives.Manage team performance through resource & execution planning, business & performance review, mentoring and coaching, and staff engagement activities.
Preferred skills:In-depth knowledge of agency fundamentals: sales & management process, rewards & recognition, performance management, compensationIn-depth knowledge and skills in management: visioning and goal-setting, business review and planning, execution and monitoring, managing resources, managing change, managing conflictBasic knowledge in financial products & personal financial planningBasic knowledge: actuarial & product development, underwriting & policy administration, investment, agency compliance, government regulations relating to insurance sales
Qualifications:College graduate of any business-related course.Total of 8 years’ experience in sales organizations from insurance, pre-need, banking, real estate, direct marketing3 years experience of life insurance and asset managementInsurance, Banking/Financial Services industry experience is required
Nature and Scope of Role:
The Financial Analyst is a critical member of the FP&A team and will assist with financial planning, reporting and analysis. We are looking for someone who can take advantage of data & analytics to provide business insight and decision support, communicate effectively; identify and drive improvements; and develop relationships within the finance organization.
Specific Responsibilities Include:Prepare, analyze, and publish Daily KPI and Daily Sales & Orders report of plantsSupport updating of month-end closing reports with data from various system sourcesPerform month end, quarter end, and year end activities within SLASupport monthly and annual forecasts for segment headquarters and/or divisionsSupport internal control processes to ensure compliance with statutory regulations and accounting policies.Leverage analytical and system knowledge to organize and harness large amounts of data to more effectively translate data into insights for business decision making.Produce monthly reports, which include key metrics, financial results, and variance reporting.Support monthly and annual forecasts for segment headquartersPartner with Finance and Accounting teams to communicate and assist with the annual budgeting and monthly forecasting processes.
Minimum Requirements:Bachelor's degree in Finance, Accounting or Business Administration4-5 years FP&A experienceUS Stakeholder Management experience is requiredHigh level of proficiency with MS Office (especially Excel and PowerPoint)Experience with Hyperion, BI, OneStream, or other consolidation and reporting toolsStrong written and verbal communication skills requiredStrong problem solving and issue resolution skillsThe ability to perform in a dynamic cross-functional team environment is criticalStrong organization skills to manage and prioritize a broad range of responsibilitiesRelevant experience in variance analysis and annual budgeting processGlobal manufacturing experience strongly preferred, not required
Work Setup: Hybrid (1x RTO per week)Work Schedule: Midshift (4PM-1AM)
We are expanding our SAP team and seeking skilled SAP Consultants & Managers—both Technical and Functional—across various modules.
Work Setup: Hybrid (50% RTO in Taguig City)Work Shift: Rotational/ Flexible Shift
ResponsibilitiesDesign, develop, configure, and implement SAP solutions across technical and functional areas.Gather, analyze, and document business requirements, translating them into effective technical and functional specifications.Collaborate with cross-functional teams to ensure alignment on system design, configuration, and integration.Support SAP system upgrades, enhancements, performance tuning, and troubleshooting.Develop custom programs, enhancements, integration objects, and configuration changes based on best practices.Conduct unit testing, integration testing, and assist in user acceptance testing (UAT).Provide end-user support, training, and comprehensive documentation.Ensure all SAP deliverables align with business needs and follow organizational standards.
QualificationsHands-on experience in one or more SAP Technical module: ABAP.OR experience in SAP Functional modules: FI, FICO, MM.Strong understanding of SAP processes, system architecture, configuration, and integration points.Excellent analytical, problem-solving, and communication skills.Experience in SAP implementation, rollout, or upgrade projects is an advantage.SAP certifications are preferred but not required.
We are looking for a highly organized and proactive Executive Virtual Assistant to support international clients and senior leaders.
Qualifications:Bachelor’s degree holderAt least 3 years of experience as a Virtual Assistant, Executive Assistant, or similar roleExperience supporting C-suite and international clientsStrong calendar management, travel coordination, and meeting scheduling skillsProficient in Microsoft Suite (Outlook Email, Calendar, Teams)Excellent written and verbal English communicationStrong stakeholder management and problem-solving skillsWilling to work in a hybrid setup
Job description:We are hiring a Customer Service Representative (Non-Voice) to handle email. If you have strong written communication skills and enjoy resolving customer concerns, we’d love to hear from you!
Key Responsibilities:Handle customer inquiries via email.Resolve basic concerns and process simple transactionsCreate and route cases to the appropriate teamCoordinate with Operations for investigationsEscalate complaints when necessaryProvide timely updates and maintain accurate recordsMeet productivity and turnaround time targets
Qualifications:At least 6 months of CSR experience (non-voice preferred)Strong written communication skillsGraduate of any Bachelor's DegreeDetail-oriented and organizedWilling to work onsite in BGC, Taguig
