Primary DetailsTime Type: Full timeWorker Type: Employee
Based in Cebu and reporting to the Team Lead, Internal Controls Assurance. This role will undertake control audits across the Global QBE Finance environment, whilst also assisting with standardizing the process and control documentation across Finance.
This role will require incumbents to use judgement to assess the operating effectiveness of controls, evaluate the adequacy of supporting documentation, and challenge divisional accounting teams to remediate control deficiencies. This will require experience and understanding of financial controls and an ability to distinguish what is acceptable and what is not.
This role also has a dotted (matrix) reporting line into the Head of Group Finance Operation Risk & Assurance.
Strategy and Planning Active understanding of QBE.Proactively monitor the testing universe and related risk profiles and recommend changes and updates.Ensure that review work is aligned and the assurance methodology.Monitor and address regulatory requirements relating to ICA and support ICA audits designed to address regulatory requirements, if any. Policy, Process and Procedures Deliver assigned work to expected quality and in line with assurance methodology and professional standards.Identify and propose improvements to the assurance testing programs.Actively and effectively uses related assurance technology, including WDesk, on as required on reviews and engagements.Effective and efficient management of resources, time and budgets.Compliance with GSSC and QBE policies. Environmental Awareness/Customer FocusBuild and maintain effective ongoing working relationships within the GSSC to understand needs and manage expectations.Evaluate the efficiency and effectiveness of business operations and processes.Identify issues and practical, commercial, and relevant recommendations.Collaborate with key stakeholders by sharing knowledge and delivering against audit requests and inquiriesDemonstrate sound and up to date knowledge of the GSSC’s operations, insurance & BPO industry, and relevant regulatory requirements. Technical PerformanceApply professional and accounting judgement to not only assess the performance of controls but also evaluate the adequacy and completeness of the supporting documentationMake judgements on the effectiveness of controls and suggest improvements.Challenge divisional accounting teams to remediate control deficiencies.Review work and provide technical knowledge and guidance to ensure the adequacy of the review proceduresExamine reports and related documentation, and demonstrate an attention to detail, to ensure achievement of business objectivesEffective completion of reviews of moderately complex areas with minimal supervision.Conduct effective and efficient engagement meetings.Conduct special investigation reviews and ad hoc requests as needed.Deliver all scheduled reviews on time and to budget. People Management - This is not a role with people management responsibilities. Seeks to be highly productive, including proactive management of personal utilisation in co-ordination with the ICA team.Develop and maintain effective working relationships. Professional, respectful, and sensitive to interactions with others across Finance and broader, in line with QBE DNA values. KNOWLEDGEStrong understanding of risk and internal control concepts, in particular relating to insurance business processes, BPO in general, and risk management.Understanding of internal auditing standards, governance frameworks and risk assessment practices.Understanding of basic aspects of accounting and financial reporting.Basic understanding of Philippines regulatory environment, including basic compliance obligations.Prior industry experience in financial services and insurance - desirable. SKILLSAbility to work independently, with limited direction and guidance, and provide appropriate coaching to other internal audit team members.Strong verbal and written communication skills, to effectively present to peers and management.Ability to persuade others, sell ideas and obtain management buy-in for constructive change.Well-developed analytical and problem-solving skillsExperience in performing multiple projects and working with varying team members.Adaptable to change and able to work in a high changing environmentUse of desktop applications, including data analysis tools EXPERIENCESome years of relevant experience in a similar roleRelevant qualifications in finance, financial analysis, commerce or equivalent EDUCATIONo Bachelor's Degree or equivalent combination of education and work experienceo Education Specifics: Bachelor of Science in Accountancy Licenses/Certificationso Certified Public Accountant and/or Certified Internal Auditor
#Happy to talk flexible working arrangement
Skills:Accounting, Communication, Critical Thinking, Customer Service, Financial Auditing, Financial Data Reporting, Financial Management, Financial Management System (FMS), Intentional collaboration, Managing performance, Meeting Management, Process Improvements, Risk Management, Self Motivation, Stakeholder Management
How to Apply:To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
The purpose of this role is to provide support to accounting and reporting activities by managing day-to day financial tasks, ensuring accuracy and compliance with regulations and policies. Responsibilities include processing financial transactions, analysing data, preparing reports, and assisting with budgeting processes to align accounting activities with government regulations and corporate standards. The role also involves reviewing and processing invoices, resolving payment queries, and ensuring the accuracy of financial data for the service company.
Job Description
Responsibilities:Ensure all processes are documented in a standard format and maintained in an accessible fashion.Maintain strong relationships with stakeholders to ensure service delivery meets customer expectations.Ensure compliance with legal and regulatory requirements to meet financial obligations.Assist in the preparation and maintenance of accurate accounting records to ensure compliance with regulations.Contribute to the refinement of processes and procedures to continuously improve efficiency.Assist with special investigations/projects concerning commercial accounting issues as required.Participate in internal meetings to share and develop strategy, knowledge, and best practices.Assist in managing the credit control aspects of the business.
Work Experience:Necessary Work Experience includes:Some relevant work experience in a similar finance or accounting role.
Preferred Work Experience includes:
Accounting experience within a complex financial services organisation.Moderate accounting experience within a complex financial services organisation.Audit experience preferred, with experience from Big 4 being an advantage.Experience in the insurance industry is desired but not essential.Experience in account payable and general accounting procedures.Experience of using Oracle Financials or similar ERP system.Proficient in data entry and management.Experience in Treasury or Settlements is an advantage.Proven experience of consistent and constructive people management capabilities.Proven experience in taking active accountability for own workload.
Qualifications:Necessary Qualifications include:
Tertiary qualifications or equivalent combination of education and work experience.Current or pending certifications as an accountant.
#Happy to talk flexible working arrangement
Processing, analyzing and reporting of financial statements and journals.
Primary ResponsibilitiesEnsure all processes are documented in a standard format and maintained in an accessible fashionContribute to the refinement of processes and procedures to improve systems and proceduresEnsure compliance on provided legislations, industry codes, company policies and procedures.Establish and maintain an efficient/ effective relationship with finance teamsResolve daily issues and escalations, provide valuable contribution for their resolutions, and communicate information to the team to prevent further issuesEnsure consistency and effective suite of reports (e.g. general ledger) and results provided to business enabling management to monitor business profitabilityPerform medium complexity tasks, with increased focus on highly complex and urgent tasksAssist in the preparation of the monthly deliverables such as expense journals, re-classification of accounts, and management reports.Responsible for the preparation of the Quarterly and Yearly Blackline reconciliation.Responsible for the preparation of Stamp Duty, BAS and other ATO returns.Responsible in clearing Bank reconciling items for the applicable business units.
Required EducationBachelor's Degree or equivalent combination of education and work experience
Required ExperienceNA
Preferred Competencies/SkillsSound technical understanding of spreadsheets, data analysis and reconciliation proceduresProblem solving skillsExcellent verbal and written communication skillsProficiency in MS toolsAnalytical SkillsKeen to details
Preferred ExperienceAt least 2-3 years relevant work experienceAudit experience preferred, experience from Big 4 an advantageCertified Public Accountant
Preferred KnowledgeBroad knowledge of Financial and Accounting ProceduresIntermediate understanding of best practice accountingKnowledge of appropriate regulatory/ statutory frameworks and how they impact on the insurance sectors
#Happy to talk flexible working arrangement
QBE Cultural DNA
• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:•We are customer-focused•We are technical experts•We are inclusive•We are fast-paced•We are courageous•We are accountable•We are a team•All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
Learning COE Lead | Cebu or Manila
At the heart of it, this role is about shaping how learning is enabled, governed, and continuously improved across the business.
We’re looking for a Learning COE Lead to lead a high‑performing team focused on business process re‑engineering, continuous improvement, and process governance, with a strong emphasis on learning operations and Learning Management System (LMS)–enabled processes. Working closely with senior stakeholders, this role helps drive clarity, consistency, and adoption across learning frameworks and services.
What you’ll doInfluence senior leaders to simplify and standardize learning processes using agreed frameworksAlign team focus areas and priorities with senior stakeholdersEnable team contribution to business unit strategy discussions related to learning and process simplificationDrive awareness, adoption, and effective use of core learning capabilities and LMS‑enabled servicesLead continuous improvement of learning processes aligned with business unit KPIsEnsure compliance with legislation, industry codes, and company policiesEncourage team members to demonstrate company values and core capabilitiesManage operational delivery and organizational design effectivelyIdentify and apply best practices and innovationComplete required advice and compliance training
What you bringRelevant professional experience in process improvement, governance, or operational enablementExperience building, governing, and improving business processesA strong operational and service delivery backgroundExperience managing or leading others (preferred)
Why join usYou’ll play a key role in influencing how learning processes and systems are governed and embedded across the organisation, working with senior stakeholders to drive sustainable improvement and meaningful change.
#Happy to talk flexible working arrangement
👉 Apply via the link to learn more about the role and how you can make an impact.
We’re seeking an experienced Senior Security Analyst to join our Global Security Operations Centre (SOC) based in Manila. At the heart of it, this role combines hands‑on cyber security work with shift‑lead responsibilities, supporting a globally distributed, 24/7 security team.
What you’ll doAct as shift lead for Level One SOC analysts, providing guidance and coordination during your shiftMonitor, triage, and respond to security alerts across multiple platformsPerform initial incident analysis and escalate complex cases to Level Two analystsSupport threat intelligence activities, reporting, and BAU tasksCollaborate with a global SOC team to maintain effective, round‑the‑clock operations
What you’ll bringRelevant experience in a Security Operations Centre or similar environmentHands‑on exposure to security monitoring, incident response, and threat analysisExperience supporting or leading teams in a SOC or IT security settingStrong analytical skills and the ability to make sound decisions under pressureClear communication skills and a collaborative mindset
Nice to haveSecurity certifications such as CISSP, CISM, or CEHExperience with tools such as SIEM, EDR, email security, and cloud security platformsFamiliarity with threat intelligence frameworks and global security standards
Why join us
You’ll be part of a global security team playing a critical role in protecting the organisation, with opportunities to lead, learn, and contribute to continuous improvement in a fast‑moving cyber security environment.
#Happy to talk flexible working arrangement
👉 Interested? Apply now to join our Global Security Operations Centre in Manila.
The purpose of this role is to provide a high-quality People business partnering service to a function / business unit within a Division / Region, ensuring compliance with regulations and delivering on strategic people-related activities such as workforce planning, talent management, and change leadership. This involves strong partnering with executives and senior leaders to develop and embed a successful people strategy in line with the group People strategy & QBE strategy. Additionally, this role is responsible for influencing, advising, and leading on People service delivery and People initiatives whilst ensuring compliance with relevant regulations. The role also includes ensuring the effective application of the People operating model and brokering technical expertise through the broader People team.
Responsibilities:Develop and lead the business unit people strategy which will contribute to and help drive the overall People strategy & QBE strategy.Drive and support the alignment and delivery of all People-related processes, policies, and procedures with best practices.Build strong and trusted relationships with Executives and business leaders to understand key priorities and challenges.Provide expert advice and guidance to ensure cost-efficient, effective, and compliant People services.Identify and communicate potential people issues and opportunities to influence appropriate action.Collaborate with COE’s to develop people solutions.Manage complaints and investigations to address issues promptly and effectively.Drive and shape change through organizational design and strategic workforce planning.Utilize people data and analytics to drive decision making and inform action with regard to people initiatives.Be an active member of the business unit/ function's leadership team.
Work Experience:
Necessary Work Experience includes:Some relevant work experience.Preferred Work Experience includes:Experience as a People generalist in the financial/insurance sector.Experience managing a team in a BPO setting.Significant Human Resources experience.Experience in strategic People business partnerships at a senior/executive level.Leadership experience.Exposure to complex multinational business in a financial services environment.
Qualifications:
Necessary Qualifications include:Tertiary Degree or equivalent combination of education and work experience.
Preferred Qualifications include:Postgraduate Degree.
#Happy to talk flexible working arrangement
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
The purpose of this role is design, code, test, correct, and document complex programs and scripts based on agreed specifications and standards, in collaboration with software engineers to develop and integrate software solutions, and enhance existing systems to improve operational applications.
Responsibilities : Document and demonstrate solutions clearly through various means.Deliver solutions that meet customers' needs effectively.Support the analysis of business requirements, and design and implementation of solutions.Provide support during testing, handover, and post-implementation.Ensure accuracy and timeliness of output and reporting.Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions. Mitigate risks in delivery while keeping to agreed plan and timeframes.Mentor and develop staff to maintain desired technical abilities within the team.Expertise in multiple ServiceNow ApplicationsITSM (Incident, Problem, Request, Change), Employee Centre, Virtual AgentServiceNow CMDB configurationIntegrations and Integration HubEmployee Center ConfigurationMID server implementation and configuration experienceScripting (JavaScript/REST)Contributing to the continuous improvement of development processes and methodologies
Work Experience:
Necessary Work Experience includes:Some relevant work experience.Preferred Work Experience includes:Experience in financial services.Relational database and SQL development experience.
Qualifications:
Necessary Qualifications include:Tertiary Degree or equivalent combination of education and work experience.Must hold at least one Implementation or Application Developer CertificationRelational database and SQL development experience
#Happy to talk flexible working arrangement
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer:
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
US Only - Travel Frequency:
Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands:
General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
Skills:Agile Application Development, Communication, Critical Thinking, Customer Service, GitLab CI/CD, Intentional collaboration, Managing performance, Process Improvements, Requirements Analysis, Risk Management, Scalability Testing, Software Development, Software Development Life Cycle (SDLC) Methodologies, Software Engineering, Stakeholder Management
How to Apply:To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
