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Office Beacon LLC
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  • About the Role:
    We are seeking a detail-oriented and experienced onsite Insurance Virtual Assistant to manage hotel and motel personal lines accounts. This role focuses on quoting, renewals, remarketing, carrier management, and client servicing for US-based clients during night shift hours.The ideal candidate has strong knowledge of hospitality insurance operations, can manage carrier communications efficiently, and navigates agency systems like Applied Epic or Hawksoft with ease.
    ResponsibilitiesManage personal lines insurance accounts for hotels and motels from quoting to renewals and servicingProvide accurate quotes to clients and secure competitive optionsHandle policy renewals, ensuring accuracy and timelinessPerform remarketing to maintain client retentionManage carrier communications and approvals efficientlyReview policies, endorsements, and coverage detailsMaintain accurate records in Applied Epic or HawksoftProvide administrative and operational support to the agencyCommunicate professionally with US-based clients and carriersWork onsite during night shift hours to accommodate US client schedules
    QualificationsAt least 3 years of experience in insurance support or VA rolesHospitality insurance experience with hotels and motels is requiredStrong background in personal lines insuranceHands-on experience with quoting, renewals, remarketing, and carrier managementProficient in Applied Epic or HawksoftExcellent attention to detail and organizational skillsStrong communication skills for client-facing interactions

  • IT / Compliance Manager – Data Protection OfficerHybrid | PhilippinesFull-Time | Managerial Level
    Office Beacon is looking for a seasoned IT / Compliance Manager - Data Protection Officer (DPO) to lead and oversee our organization’s Data Protection and Privacy Program. This is a managerial role designed for professionals with strong leadership, compliance, and regulatory expertise in data privacy and information protection.
    🔐 About the RoleAs the Data Protection Officer, you will take ownership of the end-to-end privacy and data protection framework of the organization. You will work closely with senior leadership, IT Security, Legal, HR, and Compliance teams to ensure adherence to Philippine Data Privacy Act (DPA) and applicable global privacy regulations.This role requires a confident leader who can balance regulatory rigor, operational execution, and strategic oversight.
    💼 Key ResponsibilitiesLead the design, implementation, and continuous improvement of the organization’s data privacy and protection programDevelop, maintain, and enforce privacy policies, standards, and procedures across all business unitsServe as the organization’s primary authority on data privacy compliance and governanceOversee privacy risk assessments, breach investigations, mitigation, and reportingEnsure compliance with applicable laws and frameworks, including Philippine DPA, NPC issuances, GDPR, HIPAA, and CCPAAct as the primary liaison with the National Privacy Commission (NPC) and other regulatory bodiesLead privacy training, awareness programs, and internal auditsCollaborate with Information Security, Legal, HR, and Operations to ensure consistent enforcement and corrective actionsSupervise incident response related to data breaches, complaints, and privacy violations
    🎯 QualificationsBachelor’s degree in Information Management, IT, Compliance, or a related fieldStrong working knowledge of data privacy laws and regulatory requirementsProven leadership experience in IT compliance, data protection, or privacy governanceExcellent written and verbal communication skillsHigh level of integrity, discretion, and professional judgmentExperience managing audits, investigations, and regulatory reporting
    PH Location & Work SetupPhilippines-based candidates onlyManagerial role with cross-functional leadership responsibilities

  • Team Lead  

    - Angeles

    Team Leader - Property Management OperationsCompany: Office Beacon LLCLocation: Philippines (Onsite)Employment Type: Full-Time
    Role OverviewOffice Beacon LLC is looking for a Team Leader to oversee a team supporting property management operations. This role is responsible for driving team productivity, ensuring service quality, and meeting client SLAs while coaching team members for consistent performance.
    Key ResponsibilitiesManage day-to-day team operations and performanceMonitor productivity, turnaround time, and service qualityEnsure compliance with SLAs and operational processesProvide coaching, feedback, and performance managementHandle escalations and support issue resolutionTrack and report team metricsSupport onboarding and training of new hiresQualifications3 - 5 years experience in BPO, property management, or operationsPrior team leadership experience preferredBachelor’s degree in a related fieldSkillsStrong leadership and team managementExcellent communication and stakeholder managementAnalytical and problem-solving skillsAbility to manage performance metricsPreferred ToolsProperty management platforms (e.g., AppFolio, Buildium, Yardi)CRM and task management toolsMS Excel / reporting tools

  • About the Role:
    We are seeking a detail-oriented Insurance Virtual Assistant – Group Benefits Assistant to support US-based group benefits operations. This is a back-end administrative role focused on enrollments, terminations, audits, EASE and Employee Navigator administration, and daily operational support.This role requires working night shift to align with US business hours, ensuring timely processing and coordination with carriers and internal stakeholders.
    ResponsibilitiesSubmit employee enrollment applications with insurance carriersProcess employee terminations accurately and within required timelinesTrack, monitor, and process employee changes using EASE and Employee NavigatorPerform audits on enrollments and terminations to ensure accuracyComplete manual entry of employee insurance applicationsProvide day-to-day administrative support to the account managerAssist in preparing open enrollment presentations and materialsSupport employee enrollments through EASE and Employee Navigator platformsDevelop and maintain company profiles within EASE and Employee NavigatorDesign and configure EASE portals for company useCoordinate with carrier websites and third-party administratorsMaintain accurate and updated records across all systems
    QualificationsProven experience in group benefits administration or insurance back-end supportHands-on experience with Employee Navigator (required)Hands-on experience using EASE for enrollments and employee changesFamiliarity with Applied EPIC, carrier portals, and third-party administratorsProficient in Microsoft Teams and OutlookStrong attention to detail in audits, enrollments, and terminationsComfortable with manual data entry and repetitive administrative workMust be willing and able to work NIGHT SHIFT aligned with US business hoursSchedule aligns with US Pacific Time operations (Area Code 310)Reliable internet connection and ability to work independently
    If structured, detail-heavy insurance operations are your strength, this role offers consistent work supporting US group benefits behind the scenes.
    Benefits:
    Company Christmas giftCompany eventsFree parkingHealth insuranceOn-site parkingOpportunities for promotionPaid trainingPay raise

  • Office Beacon Philippines is looking for a versatile, creative, and self-driven Marketing Coordinator (Video & Design) to join our core team. If you thrive in a fast-paced environment, love juggling multiple creative projects, and have a passion for visual storytelling—this role is for you.We’re especially excited to meet candidates who understand the energy of live events, music culture, and dynamic brand storytelling.
    🔹 What You’ll DoEdit engaging short-form and long-form video content for social media, campaigns, and digital platformsCreate graphic assets such as social media visuals, event promotions, and marketing materialsConceptualize and execute compelling video ideas for brand storytellingOptimize content for various platforms (format, size, resolution, and performance)Collaborate with the marketing team to ensure brand consistency and campaign alignmentOrganize and maintain a library of video and design assetsStay ahead of trends and bring fresh, creative ideas to the team
    🔹 What We’re Looking ForProficiency in Google Workspace (Docs, Sheets, Gmail, etc.)Strong organizational skills and experience managing tasks in project management toolsDetail-oriented with a proactive, can-do mindsetAbility to manage multiple projects without compromising qualityStrong understanding of the electronic dance music (EDM), DJ, and festival scene
    🔹 Preferred Experience (Highly Advantageous)Editing festival or concert recap videosCreating high-energy, music-driven editsProducing branded or promotional event contentDeveloping conference or large-scale event hype videos
    ✨ If you’re a creative self-starter who loves music, culture, and high-impact visuals and wants to help grow an exciting brand we’d love to hear from you.
    📩 Apply now by sending your CV and Portfolio to JoinUs@officebeacon.com

  • Construction Estimator  

    - Angeles

    We’re Hiring: Construction Estimator Underground Utility Relocations Public Works
    Office Beacon Philippines is seeking a detail oriented Construction Estimator Underground Utility Relocations to support public works projects. This is a full time remote role providing estimating and pre construction support for underground utility relocation work.
    Role OverviewThe Construction Estimator will prepare accurate quantity takeoffs and cost estimates for underground utility relocation projects. This role requires strong technical capability in reviewing civil plans, identifying utility conflicts, and assembling complete bid packages for public works work.
    Key Responsibilities• Review civil drawings, utility plans, profiles, and agency specifications• Perform detailed quantity takeoffs for trenching, pipe installation, structures, fittings, protection in place, backfill, paving, and traffic control impacts• Prepare labor, material, equipment, and subcontractor cost estimates• Develop bid summaries, scopes, inclusions and exclusions, and clarification notes• Request, collect, and organize vendor and subcontractor quotes• Incorporate addenda and plan revisions into updated estimates• Maintain organized bid documentation and provide weekly status updates on active estimates
    Required Skills and Qualifications• Minimum of two years of underground utility estimating experience including water, sewer, storm drain, and dry utilities• Strong understanding of public works standards• Ability to read and interpret civil drawings, plan and profile sheets, and utility maps• High attention to detail and accuracy in quantity takeoffs• Strong communication skills and ability to meet strict bid deadlines
    Software Proficiency Mandatory• Bluebeam Revu with advanced proficiency• Microsoft Excel with advanced proficiency
    Work Expectations• Full time position supporting U.S. business hours• Consistent daily communication via email, messaging platforms, and virtual meetings• On time delivery of all assigned takeoffs, estimates, and documentation• Adherence to confidentiality requirements and company procedures
    Reporting Structure• Reports to the Pre Construction Manager or Estimating Manager• Supports Project Managers, Operations Team, and Field Leadership
    If you have strong underground utility estimating experience and are comfortable supporting public works bids in a remote environment, we encourage you to apply.

  • Insurance Virtual Assistant  

    - Angeles

    About the Role:
    We are looking for a proactive and detail-oriented Insurance Virtual Assistant to handle client communication, payments, alerts, and documentation. This role is a mix of front-line call handling and backend administrative work. You will serve as a key support function to ensure clients are taken care of quickly while keeping internal systems accurate and organized.
    ResponsibilitiesAnswer inbound calls professionally and assist with client requestsHandle basic service needs such as payments, document requests, and policy inquiriesRoute calls efficiently to the appropriate team membersProactively work daily alerts (late payments, cancellations, missing info)Follow up with clients consistently until issues are resolvedCollect and manage required documents (IDs, declarations, underwriting docs, etc.)Process Evidence of Insurance (EOI) accurately and on timeMaintain detailed and accurate notes in AgencyZoom, APEX, or similar systemsKeep workflows organized and up to date at all times
    QualificationsStrong English communication skills (Spanish bilingual is a plus)Experience in customer service, admin, or insurance support rolesComfortable handling a high volume of phone callsStrong attention to detail and follow-throughAbility to multitask in a fast-paced environmentExperience with CRM tools like AgencyZoom, APEX, or similar systems preferredMust be willing to work night shift (US business hours) consistently
    Work Location: Onsite

  • About the RoleWe’re hiring a results-driven Telemarketing & Quoting Specialist to engage US-based clients, generate leads, and deliver accurate insurance quotes. This role is built for high performers who thrive on calls, follow structure, and consistently overcome objections.
    You’ll work closely with a structured sales process, using provided tools and scripts, while receiving ongoing coaching to sharpen performance.
    ResponsibilitiesConduct high-volume outbound calls to US-based prospectsFollow structured scripts while maintaining natural conversation flowGenerate and present accurate insurance quotesOvercome objections and move prospects through the pipelineMaintain consistent activity levels and call targetsDocument interactions and updates via CRM toolsCollaborate with the team via chat and email communicationParticipate in ongoing training and performance coaching
    QualificationsMinimum 2+ years of telemarketing or sales experienceStrong verbal communication with confidence on the phoneProven ability to handle objections and close conversationsExperience working with scripts and structured sales processesHigh level of discipline, consistency, and activity outputMust be willing to work night shiftExperience using voice tools (e.g., RingCentral or similar)Clear, neutral audio quality (noise-canceling tools like Krisp preferred)

  • Accounting Specialist (VA)  

    - Clark Freeport and Special Economic Zone

    Office Beacon Philippines is looking for a reliable and detail-oriented Accounting Virtual Assistant to join our team. This is an onsite role and candidates must be able to start immediately.
    What We’re Looking ForPreferably an Accounting graduateExperience as an Accounting Virtual Assistant, Bookkeeper, or similar roleQuickBooks experienceGood knowledge of Microsoft ExcelExperience with invoicing, accounts payable/receivable, and reconciliationsCareful, organized, and able to work independentlyMust be willing to work onsiteAble to start immediatelyCPA license is a plus but not required
    What You’ll DoHandle accounts payable and accounts receivableCheck and reconcile bank and credit card statementsPrepare and send invoicesKeep financial records up to date using QuickBooksHelp with bookkeeping and month-end tasksUse Microsoft Excel for tracking and simple reportsMake sure financial information is accurate and completeProvide general accounting support as needed
    Why Join UsLong-term and stable workSupportive and friendly environmentWork with U.S.-based clientsOpportunities to learn and grow

  • User Experience Designer (UX)  

    - Philippines

    🎨 We’re Hiring: UX Designer📍 Philippines (Remote)🕒 Full Time📣 Department: Marketing
    Office Beacon is looking for an experienced UX Designer to lead user centered design across our website and growing SaaS product ecosystem.If you’re passionate about solving complex problems through UX strategy (not just UI), this role is for you.
    🧠 What You’ll DoUX Strategy and Design Thinking• Lead end to end UX design for web and SaaS platforms• Translate user needs and business goals into clear UX strategies• Define user journeys, personas, and experience principles• Advocate user centered design across teams and stakeholdersWireframing and Experience Design• Create low to high fidelity wireframes and user flows• Design navigation, information architecture, and multi step workflows• Partner with Product and Engineering to deliver scalable solutions• Iterate designs based on feedback and usability insightsUI Design and Design Systems• Turn approved UX concepts into polished UI designs• Contribute to shared design systems and component libraries• Maintain consistency across platforms and productsAI Assisted Design• Use AI tools to accelerate ideation and prototyping• Rapidly explore layout and interaction concepts• Balance speed with UX rigor, accessibility, and system consistencyCross Functional Collaboration• Work closely with Product, Marketing, Engineering, and Growth• Present design concepts and rationale to leadership• Support website optimization and product adoption initiativesUX Research Support• Assist with usability testing, interviews, and surveys• Translate research findings into actionable design improvements
    ✅ Required Qualifications• 4 to 7 years UX design experience in web, SaaS, or digital platforms• Strong portfolio showing UX thinking, wireframes, user flows, and full design process• Solid understanding of usability, accessibility, and information architecture• Proficiency in Figma, Sketch, Adobe XD, or similar tools• Strong communication and cross functional collaboration skills• Experience designing B2B products or complex workflows
    ⭐ Nice to Have• UX research experience• Familiarity with analytics tools such as GA4, Hotjar, or FullStory• Experience working with design systems• Background in SaaS, HR tech, CRM, or enterprise software
    🧭 Work Conditions• Location: Philippines Remote• Schedule: Full time with flexibility for evenings or weekends during events• Travel: Occasional for events and partner programs
    🌱 Why Join Office Beacon• Design meaningful experiences that drive real business impact• Work across global websites and SaaS platforms• Practice true UX including strategy, research, and systems thinking• Collaborate directly with senior leaders• Grow into senior UX, product design, or research leadership roles

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