Be #InGoodHands with Metrobank!Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Program Manager, Credit Card
JOB SUMMARY :The jobholder is responsible for creation, implementation, management and monitoring of intermediate Usage programs. These programs/campaigns/promos are designed to achieve assigned targets related credit card volume/billings based on identified strategies.The jobholder should have adequate adequate customer insighting and business analytical skills to generate key strategies for the delivery of usage KPIs.
The key responsibilities of the role include:Data-driven customer insighting, business analysis and strategy developmentPartner onboarding, management and engagement of top merchants/partnersCuration and orchestration of relevant offers, promos and communications to target segmentsEnd-to-end planning, execution, coordination (internal and external) and implementation across all channels (Digital, SMS, Viber, EDM, MBOA etc)Program budget optimization and managementProgram/category-specific P&L Management
QUALIFICATIONS :Must have a Bachelor’s degree from a college/university and preferably a graduate of a business course.Has at least 1 year solid experience in Marketing and/or Business Development or Business Analytics, in an officer/managerial levelHas broad understanding of the different areas of the credit card business and the capacity to relate unit’s operations and performance metrics to the overall business of the companyExperience in third party negotiations and account management an advantagePossess strong inter-personal skillsHas strong working knowledge of MS Word, Excel, and PowerPoint.
OTHER DETAILS :Unit: Consumer Business Sector/ Credit Card Usage & Portfolio Management DepartmentRank: Junior OfficerOffice Location: Metrobank Card Center, Ayala Avenue, Makati City
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
With Metrobank, a meaningful life is within your reach!
Metropolitan Bank and Trust Company is looking for JAPANESE SPECIAL ADVISOR
Qualifications:Must have at least 25 years solid experience in International Banking industry, with strong background in corporate credit (medium to large corporations), relationship management including facilitating Japanese investments in the Philippines and ASEAN.Proficient in Japanese and English languageStrong and deep linkages with the Japanese community in the Philippines.Profound understanding of Japanese business practices and customs.Willing to be assigned in the Philippines
Key Responsibilities: Provide expert advise on the needs and strengths of Japanese Investors based on business and market intelligence, track record of professional, business, technical expertise and in-depth knowledge and understanding of Japanese markets.Present advisory on the framework and methodology for reaching out to and forgoing business relationships and alliances with Japanese related entities, financial institutions and SMEs.Provide advisory on business practices of Japanese Investors in the engagement of financing, legal, tax, debt collection and other required professional services. Translate language/documents for all Japanese related businesses and program services.Provide expert advice and practical solutions gained from the professional expertise in relationship management and in-depth knowledge of Japanese markets through review of Policies, Procedures, Operating, Training Manuals and Course Design.
Location: The Shops at Grand Central Park, BGC, Taguig, Philippines
Interested applicants may submit their updated resume/CV thru email to: jam.andaya@metrobank.com.ph
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
With Metrobank, a meaningful life is within your reach!
Position Title: Sales Trader
Job Summary:Services foreign exchange, fixed income and derivatives product requirements of clients (i.e. responding to inquiries, quotation, negotiation, documentation and closing of transactions)Works with relationship managers or account officers in Institutional Banking Sector as Treasury product provider to their managed accountsDeepens customer relationship to sustain or increase Treasury products wallet share of assigned customer portfolio.Expand number of dealing customers and/or products dealt to grow business.Conducts marketing calls directly or jointly with Relationship ManagersProvides customers market updates and forecasts, present product briefs and financial solutions to generate business volumePrepares client call reports, progress and market feedback reports for regular submission to the Department and Division HeadCoordinates with the relevant Treasury desk for applicable rates and spots transactions with the designated trader or with Structuring Department to close positionAssists in after-sales requests of clientsEnsure that all activities and transactions are compliant with internal policies and regulationsFiles, safe keeps and maintains customer filesPerforms other related functions that may be assigned from time to time
Qualifications:Relevant experience in Treasury, Markets Sales or Trust SalesA licensed Certified Treasury Professional or Fixed Income Market SalesmanEffective communication and presentation skillsAmenable to work in a fast-paced, competitive environment
Other Details: Rank: Junior OfficerUnit: Financial Markets SectorLocations: Cebu
Be #InGoodHands with Metrobank!Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Position Title: Consumer Growth Manager
Job Summary:The jobholder is a primary driver of strategies to grow and develop new business opportunities within the bank in line with growing its chosen customer base through ecosystem partnerships that can drive customer acquisition.Through a strong understanding of the target market, the jobholder is expected to represent the bank, collaborate and negotiate with external partners to deliver a strong value proposition to an identified customer base that will entice new-to-bank sign-up/onboarding and lift likelihood of approvability for lending-products, while ensuring business viability for Metrobank.This role is expected to work with cross functional teams to secure program approvals, develop campaigns and creative materials, establish operationalization processes, monitor partnerships performance and ensure achievement of targets.
The key responsibilities of the role include:Strategy Development & Execution of Acquisition campaignsHave strong understanding of target market needs, motivations, behaviors, etc. to identify and maximize opportunities for acquisitionLead in establishing the consumer growth strategy through partnershipsPartnerships roadmap and prioritizationPartnership goals, target settingEnsure execution excellence in program management of initiatives led by the teamCampaign planning (annual, quarterly, ad hoc)Tracking, monitoring, and reporting acquisition performance.Improve processes, as necessary.Consolidated performance reporting and review across partnerships handled by the team. (Monthly, Quarterly, Annual)Partner Onboarding & ManagementResponsible for proposing and prioritizing partners to be engaged and onboardedResponsible for dealing, negotiating, and locking in commercial deals with partners with the goal of consumer acquisitionPartner Channel & Performance ManagementWork with the partner to develop and implement acquisition strategiesRegular reporting on targets and performance metrics to assist the daily/weekly/monthly tracking of performanceDevelop programs, processes, campaigns, etc. to ensure that acquisitions via the channel/partner is not a revolving door or have poor quality of accounts.Develop programs, processes, campaigns, etc. to ensure that the channel/partner is optimized
Qualifications:Has at 5-10 years extensive experience in conceptualizing, developing and managing marketing strategies and/or sales programs from banking, credit card/ financial institutions, or FMCG companies.Ability to understand of the different areas of retail bank and the credit card business and the capacity to relate unit’s operations and financial metrics to the overall business of the companyExcellent program management skills.Excellent analytical and process management skills.Excellent verbal communication skills; Ability & confidence to negotiateHas strong working knowledge of MS Word, Excel, and PowerPoint.Proven experience in translating business strategies to excellent program execution
Other Details:Unit: Consumer Business Sector/ Credit Cards, Personal Loans, and Retail Digital Channels / Credit Card Product & Segment StrategyRank: Junior OfficerOffice Location: Metrobank Card Center, Ayala Avenue, Makati City
Be #InGoodHands with Metrobank!Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.With Metrobank, a meaningful life is within your reach!
Role: Executive Leadership Trainee under the The Leadership Excellence and Advancement Program (LEAP)
Description:The Leadership Excellence and Advancement Program (LEAP) is an institution-wide, accelerated development program for experienced professionals with high leadership potential. Designed to prepare participants to take on key Senior Officer (Assistant Vice President and up) positions, it provides a structured yet dynamic learning experience through leadership development, mentorship, and exposure to critical business functions.
Key Program Features:Specialized learning sessions to enhance critical competenciesStructured immersion through a series of 6 to 12 month rotations in various sectorsFocused career counseling, mentorship from senior leaders, and exclusive networking opportunities
Qualifications:Current RoleBachelor’s degree in Finance, Banking, Economics, Accounting, Business Administration, Information Technology or a related field (MBA or relevant certifications like CFA, CPA, or FRM are a plus)3-9 years of work experience, preferably in roles related to banking, risk management, compliance, or financial operations.Experience in a supervisory role.
Leadership & Behavioral CompetenciesExhibits strong leadership capabilities, strategic thinking, and a broad organizational perspectiveDemonstrates adaptability, cross-functional awareness, and commitment to long-term goals
Be #InGoodHands with Metrobank!
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Position: Collections Support Department Head
Job Summary:The primary objective is to ensure efficiency and effectiveness by providing timely & accurate intelligence and analyses of collections and recoveries performance. Additionally, to ensure efficient operations of the department by overseeing all systems and software of the department involving databases and reportorial requirements, by directing adherence/compliance to the policies, mandatory instructions and regulatory guidelines, and by managing support functions including vendor management of some admin functions. Ensures that strategies are monitored by driving the MIS team to assist in controlling credit losses and maximize collections and recoveries.
The role also manages the following functions:Collections SystemsMI ReportsPolicies and StrategiesCollections TrainingQuality ControlBack Office Functions
Qualifications:With 8 - 13 years of experience working with collections statistical data; three years of which must be in a managerial capacity.Strong/Advanced working knowledge of MS Word, Excel, Access, and PowerPoint. Knowledge of IT, programming (e.g. SAS, SQL, VB, Sybase, etc.), and other call center technology a plus.Experience in automated collection systems (e.g. Cardlink, CACS) and predictive dialer an advantage (e.g. Aspect UIP and ALM).Has a broad understanding of the different segments of the credit card business and the capacity to relate unit’s operations and performance metrics to the overall business of the company
Other Details:Rank: Senior OfficerBusiness Unit: Credit Operations Group (Consumer Loans) - Collections and Recoveries DivisionWork set up: 100% onsite; Metropark, Pasay City
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.With Metrobank, a meaningful life is within your reach!
Job Summary:A Relationship Manager in Corporate Banking will originate, develop, review and manage loan portfolio relationships. You will cross-sell appropriate bank products and services across target segments to help achieve the Bank’s objectives in terms of growth, profitability and client satisfaction.
Role Exposure:Hone your experience in account management, business development, marketing and sales.Engage clients from various industries and understand the Bank’s role in the ins and outs of the clients’ businesses.Build your career under the mentorship of industry experts.
Qualifications:Minimum 3 years of relevant experience in account managementBachelor’s Degree in Business Management, Finance or any related fieldStrong background in credit evaluation and financial analysis preferredExperience in banking an advantageExcellent strategic thinking and negotiation skillsExcellent communication (verbal, non-verbal, written and presentation) and active listening skills
Other Details:Unit: Corporate Banking Group | Large Corporations Division & Multinational Corporations DivisionLocation: The Shops, North Bonifacio District, Taguig City
Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.With Metrobank, a meaningful life is within your reach!
Position Title: CHANNEL MANAGER, PLATFORM MANAGEMENT
Job SummaryDrives the platform performance through data analytics, customer journey optimization, financial planning and vendor management. Ensures data-driven decision making, seamless customer experiences, efficient resource optimization and alignment with business and regulatory objectives. Specific Duties & ResponsibilitiesDigital analytics, Dashboard management & engagement Create, manages, and enhances analytics dashboards tracking digital usage, engagement, customer journeys, and operational KPIs. (e.g., user activity, incidents, & SLAs).Conducts deep dive analysis on transaction patterns, customer pain points, and behaviors to drive improvements. Customer Journey & Experience Optimization Maps and documents assigned customer journeys across digital touchpoints in collaboration with channel managers.Provides data driven insights on user experience issues, delays, or bottlenecks affecting the end to end journey.Consolidates and analyzes customer complaints, feedback, and incident logs to support journey improvements.Tracks journey KPIs such as conversion rates, completion times, error occurrences, and customer effort indicators. Documentation, Budget & Process GovernanceOwns the budgeting and forecasting cycle for platform operations, enhancements, vendor costs, and analytics toolsMaintains updated documentation of platform processes, system parameter changes, testing scripts, and release notes.Ensures accuracy and completeness of operational documentation required for audits, risk assessments, and internal reviews.Vendor Management & Governance Monitors vendor performance with SLAs, contracts, and service delivery standards.Consolidates necessary documents for vendor risk assessments, audits, and regulatory submissions.Tracks and documents vendor‑related issues, escalations, resolution timelines, and performance scorecards. Qualifications: At least a Bachelor’s degree in Business, Finance, or Information Technology courseCertifications in relevant topics (user experience, design thinking/human centered design, project management, agile process, etc.)At least 3 years relevant work experience in fintech, telco, FMCG, or banking set-upWith platform management, production/backroom support, or customer service experienceWith good working relationship with colleagues and subordinates; no derogatory recordWith background in participating in cross-functional teamsWith good communication, presentation & negotiation skillsCan express thoughts systematically & clearlyProficient in basic software skills (Excel, Powerpoint, Word, etc.)Familiarity with design thinking, agile delivery principlesCritical thinker & problem solverTeam player and collaborativeSelf-motivated with strong work ethicsAdaptable and resourcefulKnows conflict resolutionCreative, thinks outside the box Other Details: Rank: Junior OfficerUnit: Consumer Business Sector / Digital & Business Transformation DepartmentLocation: Metrobank Card Center, Ayala, Makati City
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.With Metrobank, a meaningful life is within your reach!
Position Title: Account Manager Job Summary:Acts a central point person and is responsible for the over-all relationship management with traditional trust clients Responsible for the volume & income targets for traditional trust businessResponsible for the evaluation & onboarding of new traditional trust clientsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesDevelop new business with existing clients and/or identify areas of improvement to meet profitability quotasForecast and track key account metrics an prepare reports on account statusEnsures adherence of the account management activities to the terms of the contract, internal bank policies and regulatory standardsCollaborate with bank sales partners to identify and grow opportunitiesAssist with challenging client requests or issue escalations as needed Role Exposure:Become well-versed in the trust banking industryUnderstand how trust products work and how this can help clientsDiscover future opportunities in Financial Markets Sector and Trust Banking Group Qualifications:With at least three years of relevant work experience in trust banking and account managementStrong stakeholder management; ability to match client's business requirements with Bank's products and servicesEffective communication, presentation, and negotiation skillsAble to work in a fast-paced, competitive environmentCandidates with TCP and SEC Fixed Income Market Salesmen certifications are highly preferred Locations: BGC, North Luzon and South Luzon
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Position Title: Business Insights Officer Job Summary:The Business Insights Officer is primarily responsible in utilizing varying data analytics frameworks to deliver actionable insights and support revenue growth, operational cost reduction, efficiency improvement, risk reduction and improve customer experience/ delight.He/she will serve as a strategic business partner to Branch Banking Sector business units and work with them to monitor, identify and implement business analytics needs – specifically driving insight using data visualization, exploratory analysis, and storytelling focusing on identifying potential sources of growth and efficiencies derived from customer behavior patterns.He/she will analyze transactions and give meaningful insights.He/she will help the Area Head formulate strategies based on the gathered insights. Role Exposure:Expand knowledge in identification of customer needs and business opportunities.Develop your collaboration skills – through coordination with various department and units.Develop your analytical skills – providing insights and recommending business solutions.Opportunity to work and collaborate across all business units of the Bank, including Branches.Opportunity to harness passion for creativity.With strong track record, opportunity to handle broader scope of responsibility and produce larger impact to the Bank. Qualifications:Bachelor’s Degree in Business Administration, Communication Arts, Statistics or any related field.Preferably with experience in using data visualization tool such as Power BI, Tableau, Qlik.Should have data analysis and data insights experience in a bank.Strong ability to drive data, make data-driven decisions, problem solving skills.Ability to communicate and collaborate with various technical team.Ability to communicate and collaborate with business stakeholders of varying seniority levels is an advantage.Experience in the banking industry is a must. Other Details:Rank: Junior OfficerUnit: Branch Banking SectorOffice Location: GT Tower, Ayala Avenue, City of Makati
