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Manulife IT Delivery Center Asia Inc.
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  • Designs, develops, and maintains automated test suites to ensure efficient and effective testing coverage for software products. Identifies KPIs for product quality assessment, collaborates with key stakeholders to resolve quality issues in product lifecycle, conducts code reviews, and proposes solutions to mitigate quality-related issues.
    Position Responsibilities:Create and execute automated tests from scratch, analyze results, report defects, progress, and status, and maintain records of history of testing. Work with software developers, product managers and other stakeholders from a very early stage of product development to understand requirements, foresee issues and ensure comprehensive test coverage. Contribute and show proactive initiatives to enhance existing test processes and methodologies to improve efficiency and throughput.Create and maintain detailed test scripts, test cases, test plans, and test reports. Experience in XRAY JIRA and confluence is preferred.Provide guidance and support to junior testers and seamlessly share knowledge with other teams to avoid redundancy of work and establish good work culture.
    Required Qualifications:At least 5 years in automation testingTest automation development: Expertise in Selenium testNG framework, Java, API testing, Database testing knowledge, UI automation.Experience in tools : Eclipse, Postman, SOAP, JIRA, Confluence, JenkinsShould have experience in working with agile methodology and should be comfortable with agile sprint process and meetings. Additional preference if they have experience in Shift left approach, Microsoft-related technologies, such as ASP.NET, C#, JavaScript, and MS SQL Server.
    When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
    Working ArrangementHybrid

  • As a Full Stack Software Engineer, you will possess a comprehensive skills in both front-end and back-end development! You will work collaboratively with a team to design, develop, test, and implement scalable software solutions. This role encompasses the entire software development lifecycle, with a focus on integrating and maintaining cloud-based applications using modern technologies and practices!
    Position Responsibilities:Design, develop, and maintain enterprise applications using Python, Java, and C#.Build, enhance, and support web applications using Vue.js and ASP.NET MVC.Participate in the migration of On-Premises application to Azure Cloud.Develop, maintain, and optimize DevOps pipelines leveraging Azure Cloud, Jenkins, Terraform, SonarQube, and Snyk.Support production deployments, incident management, and disaster recovery activities.Contribute to achieving team and organizational performance metrics.Design, develop, and maintain Power BI Embedded applications.Apply creative problem-solving techniques to design scalable and maintainable software solutions.Build applications, APIs, and data solutions to support business initiatives and digital projects.Participate in ideation and brainstorming sessions to develop innovative and disruptive digital solutions.Track progress and update work status daily using Jira and Kanban boards.Create, update, and maintain required technical and operational documentation, including deployment, maintenance, and support materials.Assess business requirements and provide effort estimates, timelines, and technical recommendations.Ensure applications meet non-functional requirements, including security, performance, scalability, reliability, and maintainability.Continuously document and refine technical architecture, application designs, and microservice specifications.Stay informed of emerging technologies and evaluate their adoption for appropriate business use cases.
    Required Qualifications:At least 3-5 years of full‑stack software development experience.Experience developing and maintaining business applications across the full software delivery lifecycle in a DevOps environment.Working knowledge of modern programming languages including Java, C#, Python, VueJS, NodeJs and cloud platforms, preferably Microsoft AzureAPI DevelopmentFamiliarity with cloud services, APIs, Azure Function, ADF, infrastructure as code, and data/BI solutions.Exposure to cloud migration approaches (rehost, re‑platform, refactor).Proven ability to translate business requirements into technical solutions.Strong problem‑solving, analytical, and organizational skills, with the ability to meet tight deadlines.Effective collaborator and communicator, able to work across technical teams, product owners, and business stakeholders.Proactive, adaptable, and committed to continuous learning and quality delivery.
    When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
    Working ArrangementHybrid

  • The opportunity
    Are you a go-getter who has a passion in building next gen data solutions for business problems? Are you a big fan of simplification and automation? Manulife is seeking an awesome Senior Technical Program Manager to join our rapidly expanding IT Organization and assist us as we work to be a digital leader in our industries!Position Responsibilities:Oversees the various stages of product development and collaborates with the software development team for managing technical implementation of cross-squad programs across complex technical, regulatory, or other cross-cutting needs.
    Required Qualifications:5-7 years of professional experienceExperience in building and operationalizing Data platforms in cloud using one of the public clouds, preferably MS Azure.You are an expert in design, build, implement and support technical data integration solutions for Data Warehouse applications.You have expert level knowledge in Data Movement technologies preferably ETL – Informatica PowerCenter.You have working experience in integrating the source system data flow with MDM applications.You have working Knowledge in data warehousing, including data mapping and transformations, data dependencies, data source analysis and profiling, OLTP, OLAP.You have broad knowledge in Relational DBMS, SQL including SQL Server, Teradata and Oracle.You have working experience in SQL Programming, creating complex queries, tables, view, and procedures.You have practical knowledge in query optimization and performance tuning.You have experience in creating detailed technical documentation for data integration (ETL) programs and other deliverables.Experience in using Git flow.Experience in DevOps and CICD.Reviews ETL performance and conducts performance tuning as required on mappings / workflows or SQL.Excellent communication and interpersonal skillsExcellent analytics, problem solving and solutioning skillsA capacity for constant learning from both success and failure, remaining open to change and continuous improvement.Preferred Qualifications:Knowledge on Big Data streaming frameworks and tools (e.g. Spark Streaming, Storm, Kafka, etc.)Experience programming in both compiled languages (Java, Scala) and scripting languages (Python or R)Exposure to and an understanding of Agile scrum methodologies and experience of working in an Agile teamExperience in Data processing, performance analysis, tuning and capacity planning
    When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
    Working ArrangementHybrid

  • The Data Quality Manger oversees the Data Engineering and Data Quality Analytics units within CDT, ensuring high-quality, trusted data assets that support FCC analytics, testing, and reporting. The role is governance- and oversight-focused, providing technical leadership while empowering the DQ Analyst and Data Engineers in executing SQL, Python, profiling scripts, and data quality processes.
    This role establishes data quality standards, coordinates cross-functional work, monitors project delivery, manages access requests, and ensures clear, consistent communication across DQ, DE, QA and Compliance teams. The DQ Lead drives operational excellence, owns unit performance, and ensures DQ initiatives are delivered on-time, within scope, and with clear documentation and traceability.
    Position Responsibilities: Leadership & Unit ManagementLead and manage two units: Data Engineering (DE) and Data Quality Analytics (DQA).Drive operating rhythm, performance management, coaching, and capability uplift across both teams.Establish collaboration models and remove roadblocks to maintain delivery momentum. Data Quality Governance & StandardsSet and enforce data quality standards, documentation, lineage, and validation practices.Provide oversight for SQL/Python scripts, profiling logic, and data quality methodologies.Ensure repeatable, audit-ready processes for profiling, validation, and quality checks. Project Oversight & DeliveryMonitor end-to-end progress of DQ initiatives; maintain centralized tracking and reporting.Validate analytics reports and quality outputs before release.Facilitate regular standups, syncs, and stakeholder updates; escalate risks with solutions. Stakeholder Coordination & CommunicationCollaborate closely with Quality Assurance, Data Engineering, Data Quality Analyst, and cross-functional FCC partners.Prepare and present project status, insights, risks, and decisions to leadership. Technical OversightProvide technical guidance on SQL, Python, profiling logic, and best-practice data validation.Review complex scripts or logic when needed, while remaining governance-focused rather than hands-on.Ensure alignment with Data Engineering on pipelines, data readiness, and issue remediation. Process Ownership & Continuous ImprovementMaintain and improve the DQ operating model, including process flows and documentation templates.Build and maintain centralized monitoring files/logs for traceability and governance.Technical SkillsStrong SQL and Python leadership for reviewing and guiding DQ/DQ profiling scripts.Familiarity with Azure Data Lake, Databricks, and enterprise data ecosystems.Experience with data profiling tools, lineage documentation, and quality frameworks.Power BI or other visualization tools (good to have) Compliance & Financial Crimes Operations KnowledgeWorking knowledge of AML, KYC, Sanctions, and general FCC datasets.Understanding of regulator-ready data practices, documentation standards, and audit expectations. Leadership & Professional SkillsProven ability to lead multidisciplinary teamsStrong stakeholder communication, expectation-setting, and risk escalation.Strong organizational discipline, documentation excellence, and governance mindset.
    Required Qualifications:
    • 5+ years of experience in data quality, data analysis, data engineering, or data governance roles.• Experience leading teams or multi-unit functions.• Background in compliance, risk, or regulated data environments strongly preferred.• Demonstrated ability to design and enforce data quality standards at scale.
    When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
    Working ArrangementHybrid

  • The opportunity
    The Lead Portfolio Manager is responsible for overseeing the strategic planning, governance, and execution of a technology portfolio within a financial services and insurance organization. This role ensures technology initiatives are aligned with business priorities, regulatory expectations, risk management standards, and the company’s digital transformation agenda. The Lead Portfolio Manager partners closely with senior business and technology leaders to drive value, optimize resources, and deliver measurable outcomes across the technology investment portfolio.
    Position Responsibilities:Lead the strategic planning, prioritization, and execution of the technology investment portfolio, ensuring alignment with corporate strategy and regulatory obligations.Build and maintain strong partnerships with senior Business, Technology, Operations, and Risk leaders to ensure technology initiatives support enterprise objectives.Oversee delivery of complex, multi-year programs related to modernization, cloud transformation, digital customer experience, data analytics, and operational efficiency.Use data analytics and insights—leveraging tools such as Power BI—to drive decision-making, optimize the portfolio, and provide actionable intelligence to executive leadership.Develop and enhance governance frameworks, portfolio standards, and intake processes tailored to financial/insurance regulatory and risk management requirements.Proactively identify and mitigate portfolio-level risks, ensuring alignment with enterprise risk management frameworks within the regulated financial services environment.Manage the evaluation and prioritization of new technology initiatives, ensuring clear alignment to business value, customer impact, and resource availability.Craft and deliver executive-ready presentations and strategic updates for senior leadership, including investment performance, risks, trends, and recommendations.Lead a small and focused team of senior product owners as well as provide guidance and mentoring when needed.
    Required Qualifications:10+ years of experience in technology portfolio management, program management, or enterprise PMO roles within financial services or insurance.Understanding of regulatory environments, risk management, and governance frameworks relevant to financial institutions is preferredProven ability to influence senior leadership and drive large-scale organizational change.Advanced proficiency in data analytics and dashboarding tools, with the ability to translate complex data into clear strategic insights.Deep knowledge of technology delivery methodologies (Agile, Waterfall, hybrid models) and their application in large enterprises.Exceptional written and verbal communication skills, with experience preparing materials for executive and board-level audiences.Demonstrated ability to lead, mentor, and develop high-performing teams.
    Preferred Qualifications:Agile or PM Certifications like CSPO or PMP/PMP-ACP are preferred
    When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
    Working ArrangementHybrid

  • The Opportunity
    Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.
    As a Senior Technical Product Owner, you will leverage your entrepreneurial mindset to drive the vision, strategy, and execution of innovative products. You will act as a key technical bridge between business and development teams, ensuring alignment with Manulife's strategic goals and delivering exceptional value to customers.
    We are looking for someone with: At least 5-10 years of experienceAs a Product OwnerExperience in data architecture, data modelling, and service-based architectureFamiliar with cloud infrastructure, DevOps, Jenkins, Azure, PCF, API's, SQL, GenAI, Power PlatformsExperience with languages such as Java Springboot or .NET Core or Node.jsFirm knowledge of JIRA and ConfluenceAn entrepreneurial spirit and comfort working within in rapidly changing environmentAnalytical, ability to think strategically and creativelyAble to design roadmapsCreate well designed and thought out Jira Stories, Epics and Tasks that define scope and definition of doneExperimenting with emerging technologies and understanding how they will impact what comes nextA capacity for constant learning from both success and failure, remaining open to change and continuous improvementGood organizational and problem-solving abilities that enable you to manage through creative abrasionGood verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomesPartners well with other squads, but tactfully protects their squad from distractions
    On the job you will: Owns the product backlog and feature prioritization processWorks with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools, A/B testing), and analyze data to make decisions on features that influence the direction of the product (owner of product backlog)Leads agile teams to ensure that value is delivered to users through appropriate epicsDrives the product strategy, planning, and delivery of key capabilities for the product (defines product goals)Acts as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user researchLeads the ideation, design, and planning of the product; monitor and report on product KPIsProactively removes obstacles impacting success of sprints; manages key dependenciesWorks with strategic design to gain an understanding of use personas, pain points and journeysProvides insights into product, technology and market trendsDefines roadmaps and detailed user stories, and partner with engineering masters to enable delivery of prioritized featuresCollaborates with engineers & leadership to uncover pain points and opportunities to accelerate the delivery of new value through softwareManages communication and delivery between design & engineering teamsSpecifies and effectively communicates requirements for current and future productsUnderstands the importance of total cost of ownership and makes decisions based on cost.
    Working Arrangement: Hybrid
    When you join our team:• We’ll empower you to learn and grow the career you want.• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.• As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

  • The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to solve critical problems for the future of the business, which is why we need you.
    We are seeking self-motivated engineers, who are obsessed with delivering value, are forward-thinking, love to learn from both successes and failures, and are excited to see the successful implementation of the products they deliver while remaining open to change and continuous improvement!
    Position Responsibilities:Build best in class software solutions to drive our products, including prototyping, building, and testing new functionality.Maintain and ensuring high quality software, with accountability for production reliability and usage.Designing, coding, unit testing and integrating new features and functionality as defined by the PO and team.Participating in creative problem solving that bring software designs to life.Promoting agile principles and methodology within the squad.Involved with the development of automated test harnesses as necessary to ensure delivery of high-quality code.Updating progress daily through the tracking tool (Jira) or Kanban board.Completing any of documentation required e.g. deployment, maintenance, support and business needs.
    Required Qualifications:At least 3-5 years of professional experienceLanguages such as C# .NET, NodeJS, EventHub and/or similar technologies.Technologies such as MS SQL, Unit testing frameworks, Azure and Azure Services specifically Integration such as Azure Event Hub, Enterprise Messaging, MSMQ etc.Designing front end components, that are reusable, efficient and easy to maintain; and knowledge of server-side renderingAgile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features.Cloud Foundry and Azure Kubernetes, Terraform, Ansible are nice to hav as well as other components supporting a highly automated engineering platform•Nice to have: - React, Redux, CSS
    When you join our team:
    • We’ll empower you to learn and grow the career you want.• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.• As part of our global team, we’ll support you in shaping the future you want to see.


    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
    Working ArrangementHybrid

  • The People Director for MITDC Philippines is responsible for shaping and executing a forward-looking talent strategy that supports the organization’s digital, operational, and cultural transformation, specifically in the areas of succession planning, talent management, change management, organizational and performance management, employee engagement, training and development, and compensation.
    Responsibilities
    People LeadershipDevelop and deliver People strategy aligned with MITDC’s growth and digital transformation.Serve as advisor to MITDC leadership on organizational effectiveness, culture building, leadership development, and workforce transformation.Lead People operations and advisory support across all MITDC functions, ensuring a consistent, tech-forward employee experience.
    Tech & Digital Talent LeadershipShape workforce plans for engineering, technology, and digital roles, leveraging understanding of tech talent markets.Partner with talent acquisition and workforce planning to build competitive pipelines for niche and emerging tech skills.
    Transformation & Change ManagementPartner with cross function teams enable potential large-scale change initiatives (i.e.) digital adoption, Agile ways of working, and capability uplifts.Partner with Global and Region teams to shape the culture for agile, tech-centered ways of working, in alignment with Asia Delivery Center practices.
    Enterprise CollaborationRepresent MITDC in global and regional People forums, contributing to enterprise-wide People strategy.Partner with global COEs (Talent, Total Rewards, HR Tech, Employee Relations) to harmonize processes and elevate service standards.
    Data-driven & Digital People ExcellenceUse people analytics, available people technology, and AI-enabled insights to shape talent strategy, workforce planning, and business recommendations.Partner and enable modernization and optimization of people processes for scale, cost efficiency, and digital maturity.
    Compliance & GovernanceEnsure full compliance with all labor, governance, and regulatory requirements while aligning with global standards and risk frameworks.
    Required Qualifications:Successful People Partner will be able to manage groups within complex matrix structure that involves regional and global reporting lines. Other elements to include (but not limited to):\
    Knowing the BusinessStrong understanding of technology delivery center operations, shared services economics, and digital workforce dynamics.Ability to translate business strategy into actionable People strategies.
    Enterprise Leadership & InfluenceProven ability to influence across a matrix, shape multi-year change, and build trust with global leaders.Ability to integrate diverse teams, cultures, and work models during consolidation or transformation.
    Future of Work MindsetKnowledge and growth mindset to delve deep in people technologies, automation impacts, skills-based workforce planning, and data-driven decision-making.
    Executing with ExcellenceExposure and experienced with navigating integration, mergers, and operational consolidations.Sets challenging objectives and is focused on achieving results that are aligned with the organization’s vision.Pursues excellence in planning and delivering sustainable resultsOwns problems through to resolution, makes timely decisions applies analytic/systematic reasoning to positively impact team results, organizational performance, and the customer experience.
    When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
    Working ArrangementHybrid

  • We are looking for a Senior Full‑Stack Engineer with strong experience delivering enterprise‑grade solutions using cloud technologies. You will design and develop scalable, secure cloud services and modern applications, while also contributing to AI‑enabled features using AI frameworks and agentic tooling.
    Because much of the AI ecosystem is rapidly evolving, candidates are expected to have some hands‑on experience with AI solution development—particularly within the Azure ecosystem—along with the ability to learn emerging technologies quickly.
    Position Responsibilities:
    Design & DevelopmentDesign, build, and maintain enterprise‑grade cloud services and full‑stack applications.Develop backend services, APIs, and cloud‑native components using secure and scalable patterns.Build front‑end or full‑stack user experiences using modern frameworks (React, Angular, etc.).Contribute to AI‑enabled features using Azure AI Foundry, LangChain, CrewAI, or other AI servicesApply engineering best practices including testing, secure coding, performance tuning, and CI/CD automation.
    Integration, Quality & GovernanceEnsure solutions comply with enterprise security, governance, reliability, and regulatory standards.Implement monitoring and observability across cloud services.Participate in system design sessions and architectural discussions.
    CollaborationWork closely with cloud engineering, product, data, and AI teams to deliver end‑to‑end solutions.Participate in code reviews, design workshops, and engineering practice development.Support integration of AI components into existing and new applications, collaborating with specialists when needed.
    Required Qualifications:5+ years of professional software engineering experience, with strong background in enterprise cloud development.Proficiency in C#, Java, or Python, with experience in backend or full‑stack development.Experience with cloud technologies, ideally Azure, including architecture, security, and deployment.Experience using LLMs and prompt engineering, with hands‑on experience using models such as LLaMA, OpenAI, or Claude.Some experience with AI services in Azure—such as Azure AI Foundry, Azure OpenAI, Cognitive Search, or model deployment workflows is preferred.Strong understanding of microservices, distributed systems, security, resiliency, and performance optimization.Experience with CI/CD tools such as GitHub Actions or Azure DevOps.Experience building solutions in enterprise or regulated environments is preferred.
    When you join our team:
    • We’ll empower you to learn and grow the career you want.• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.• As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
    Working ArrangementHybrid

  • The position is responsible for the Software Engineering leadership, application architecture, development and support of new and existing strategic digital application platforms for Manulife Asia.
    Position Responsibilities:
    Application Architecture, Development and Support
    Technical leadership in Software Engineering for Manulife’s Digital Strategic Applications.Assist in the gathering and analysis of user requirements and provide consultation on estimates, sprint planning and validating / qualifying estimates provided by development teams and third parties.Translate user requirements into software requirementsAssess application architecture impact and follow sound systems design principles, maximizing reuse of components and flexibility in configuration of design to support multiple country, sales channel, and life insurance product requirements.Maintain the quality standards of the application platform, ensuring robust QA and code review processes are in place.Establish and adhere to DevSecOps practices to maximize automation and continuous delivery practices, including comprehensive unit test automation.Maintain systems development standards, patterns and ensure compliance.Prepare and maintain full technical documentation of development tasks and deliverablesTroubleshoot system errors reported by usersApply change management principles where appropriate in the IT process to effectively deliver solutionsEnsure IT operational SLA compliance and operational efficiency of IT processes in support of business goalsDefine and promote software engineering standardsCollaborate with fellow Lead Software Engineers in the region to build an exciting and innovative culture within the teams across Manulife AsiaContribute to the reuse of digital technology, solutions & skills to achieve cost efficiencies utilizing Agile, DevSecOps, repeatable technical playbooks and collaborative IT process automation practices.Open for travel within Asia Region.

    People Development/LeadershipProvide technical leadership to one or more agile delivery squads.Participate/lead in cross training and up skilling activities for other software engineersHelp onboard, train, and mentor new members in the teamCoach software engineers in the Asia region for Manulife’s Technology Transformation
    Software Engineering LeadershipEnsure programming best practices & quality gates are followedAbility to drive new technology analysis & discussionAbility to deliver under high pressureEnsure application integrity as product roadmap & business requirements.Committed team playerProven track record of developing applications using Agile methodology.
    Required Qualifications:
    GeneralPassionate about software engineering.Built applications for large number of users and dealing with the challenges this brings.Good understanding of design patterns, and why and when to use them.Works in a structured logical way and does not just jump into new technology without fully understanding it.Previous experience setting up patterns for other engineers to follow and provide mentoring to the wider team.Previous experience designing application architectures
    EducationBachelor degree or equivalent in Computing Science or Engineering
    ExperienceA minimum of 15 years of experience in designing and developing integrated digital solutions.Extensive experience in building Microservices and Cloud Native ApplicationsExtensive experience in delivering user-centric front-end applications (web and/or mobile)Experience in delivering projects from inception through to post-implementation warranty using Agile DevSecOps project delivery methodologies.Expert level experience of cloud PaaS services (Azure, AWS, Google Cloud Platform)Experience in delivering projects involving stakeholders from multiple locationsSolid understanding of software delivery processes and tools (i.e. distributed version control systems, CI/CD)Recognize the importance of high quality code through non-negotiables like unit tests, integration/acceptance tests, performant, secure.Solid experience in implementing Site Reliability Engineering Principles and Practices for Enterprise Level Software ApplicationsSolid experience in Cloud Security ConceptsInsurance industry knowledge is seen as advantageous
    Technical SkillsExpert knowledge of Cloud Services, preferably Azure.Expert knowledge in OOP frameworks and libraries, preferably Java Springboot and/or NodeJS.Expert knowledge in Cloud Native Development using PaaS solutions and containerizationExpert knowledge in API Driven DevelopmentExpert knowledge in modern front-end web technologies, including Single Page Applications, Web Components, Service Workers and micro-frontends.Expert knowledge in API Gateways, Messaging, Data Event Streaming, REST, Distributed Tracing, Relational and Document Database Interface/SQLExpert knowledge in using telemetry and observability tools, such as New Relic, ELK StackExperience in the design, development and testing of microservicesDelivery methodology Agile, TDD/BDD/DDD within DevSecOps environmentKnowledge of Mobile Application DevelopmentKnowledge of Salesforce and/or Microsoft Dynamics
    When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.
    About Manulife and John Hancock
    Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
    Manulife is an Equal Opportunity Employer
    At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
    Working ArrangementHybrid

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