Join Our Team at Lean Solutions Group (LSG)!
Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.
At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.
Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.
Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.
What you will be doing:The Operations Analyst will support the resolution of duplicate stop fee discrepancies and ensure accurate EPC adjustments. This role is critical in maintaining data integrity through strict adherence to standard operating procedures (SOPs), consistent auditing practices, and thorough documentation. The ideal candidate is analytical, highly organized, and capable of managing high-volume, detail-sensitive tasks with accuracy and precision.
Key Responsibilities:Follow established SOPs to identify, investigate, and resolve duplicate stop fee discrepancies accurately and efficientlyPerform EPC adjustments in accordance with SOP guidelines using the provided daily worklistsReview and validate the daily tracker using prior day data to ensure continuity, completeness, and accuracyProcess only entries with two valid and verified addresses, ensuring full compliance with process requirementsFor tickets initially flagged with two locations but found to have additional discrepancies upon investigation, mark them as “unserved” and document findings in a log for submission to the LMO team for periodic review and correctionUpdate trackers with clear, concise, and accurate notes detailing actions taken and outcomesConduct daily audits with layered checks to ensure scope accuracy, proper fee correction, and compliance with SOP standardsTrack, monitor, and report key performance metrics, including scope corrections, tickets processed, and time investedMaintain detailed and organized records of all actions to support transparency and audit readinessIdentify recurring issues, trends, or gaps in the process and escalate opportunities for continuous improvementCollaborate with cross-functional teams (e.g., LMO, operations, and support teams) to resolve discrepancies and enhance workflow efficiency
Qualifications:Bachelor’s degree in Business, Finance, Operations, or a related field (preferred but not required)Strong attention to detail with the ability to follow structured processes consistentlyExperience in operations, auditing, data analysis, or process-driven roles is preferredProficiency in data tracking, reporting, and documentation tools (e.g., Excel, Google Sheets)Ability to manage time effectively and handle multiple tasks or tickets in a fast-paced environmentStrong analytical, problem-solving, and critical thinking skillsExcellent written and verbal communication skills
Join Our Team at Lean Solutions Group (LSG)!Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.
At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.
Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.
Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.
About The RoleThis role is part of our BI function and will work cross-functionally to support teams across the company with data-driven insights and reporting. You'll partner with teams to structure experiments, analyze conversion funnels, optimize user experience, and track performance while contributing to broader analytics initiatives that empower decision-making across the business.Perform deep-dive analysis to identify trends, uncover insights, and recommend courses of action that drive impact. Leveraging AI to accelerate workflows.Work closely with the Operations teams to develop reporting and analyze performance, quality, and engagement, surfacing insights that drive better decision-making.Design and analyze experiments, helping teams measure impact, rigorously interpret results, and avoid misleading conclusions.Ensure data accuracy and integrity, proactively identifying and resolving discrepancies in reporting and analysis.Develop dashboards and reports ensuring key metrics are consistently tracked and easily accessible for decision-making.Gather, clean, and manage data from multiple sources, including handling data ingestion from reports such as CSV uploads, SP, or different databases .Support analytics initiatives across the company, partnering with cross-functional teams where needed.Support operational analytics by ensuring key data is structured and accessible for forecasting and modeling.Identify automation opportunities to streamline analytics workflows and improve efficiency.Proactively spot trends, anomalies, and opportunities that others might miss.
Qualifications2- 5+ years of experience in data analysis or a similar role.Proficiency in SQL for querying and analyzing structured data.Proficient in Power Platform (Powerapps, Automate, etc)Strong knowledge of basic statistical concepts (e.g., hypothesis testing, confidence intervals).Proficiency with Excel for analysis and visualization.Ability to translate business questions into structured reporting.Strong data visualization skills.Understanding data integrity, ensuring reports and dashboards are accurate and reliable.Familiar with modern BI tools (e.g., PowerBI, Looker, Tableau).Comfortable working with operational data to support business reporting.
Join Our Team at Lean Solutions Group (LSG)!Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.
At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.
Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.
Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.
Role Overview: Are you looking to start your career in the global logistics industry? We are looking for a motivated Logistics Support Associate to join our team in Makati! This is an entry-level role where you will learn the ropes of international shipping—from air and sea freight to land transport. We provide the training; you provide the hard work and attention to detail.
What you’ll do:Track & Trace: Help us monitor the status of shipments and deliveries, ensuring everything is moving on schedule.Document Support: Assist in gathering and organizing shipping documents (Air, Sea, and Land) to keep operations running smoothly.Clear Communication: Coordinate with carriers and internal teams through emails and calls to provide status updates.Data Entry: Maintain accurate records in our system to ensure all client requirements and timelines are met.Problem Solving: Flag any delays or transit issues to your supervisor so we can solve them together.
What we’re looking for:Experience: 0–2 years of work experience. Fresh Graduates of Logistics, Custom Administration, or Business courses are highly encouraged to apply!Communication: Good English skills (both written and speaking) for coordinating with international partners.Detail-Oriented: You are someone who double-checks your work and enjoys keeping things organized.Willing to Learn: You have a "can-do" attitude and are excited to grow within a fast-paced BPO environment.Work Setup: Comfortable working 100% onsite in Makati.
Why join us?Comprehensive training on global logistics and supply chain.A supportive team environment where you can grow your skills.Work for a stable, logistics-focused BPO (Lean Solutions Group).
Join Our Team at Lean Solutions Group (LSG)!Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.
At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.
Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.
About the Role:The Instructional Designer / Learning Designer is responsible for designing, developing, and delivering high-quality learning experiences that support organizational goals and workforce capability development. This role focuses on end-to-end curriculum design, content development, and digital learning delivery through an LMS, ensuring learning solutions are engaging, effective, and scalable.
FunctionsDesign and develop end-to-end learning curricula aligned with business objectives and performance needs.Create engaging learning content across multiple modalities, including e-learning, instructor-led training, blended learning, and microlearning.Develop instructional materials such as storyboards, scripts, facilitator guides, learner workbooks, and assessmentsPartner with subject matter experts (SMEs) and key stakeholders to translate business requirements into effective learning solutionsManage, upload, and maintain course content within the Learning Management System (LMS)Monitor learner progress and engagement through LMS reporting and analyticsReview assessment results and learner feedback to continuously improve learning programsEnsure all learning solutions follow instructional design best practices and adult learning principlesMaintain consistency, quality, and scalability of learning programs across the organization
Qualifications and Requirements1–2 years of experience in instructional design, learning design, or curriculum developmentStrong writing, editing, and content development skillsHands-on experience with e-learning authoring tools (e.g., Articulate 360, Storyline, Rise)Solid understanding of adult learning theories and instructional design models (e.g., ADDIE, SAM)Strong communication, collaboration, and stakeholder management skillsEffective project management and time management abilities
Technical SkillsExperience using Docebo LMS (strong advantage) or other LMS platformsWorking knowledge of SCORM and xAPI standardsExperience in multimedia content development, including video, audio, and basic graphic designAbility to analyze learning data and translate insights into actionable improvements
Join Our Team at Lean Solutions Group (LSG)!
Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.
At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.
Our Mission: Transform business challenges into lasting success through purpose-built teams, technology, and expertise.
Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.
What you will be doing:The HR Onboarding Compliance Specialist is responsible for ensuring full compliance with employment eligibility and onboarding requirements across the organization. This role oversees background screening adjudication, I-9 and work authorization compliance, drug screening, and visa/immigration documentation while maintaining audit readiness at all times.
As a subject matter expert, the role partners closely with Talent Acquisition, Talent Experience, Operations, HR Compliance, Legal, and external vendors to deliver compliant, efficient, and scalable onboarding processes. This position balances regulatory rigor with a strong employee experience focus by leveraging technology, automation, and continuous process improvement.
Key Responsibilities:Background Screening & EligibilityOwn and manage all pre-employment background screenings from initiation through final resolution.Adjudicate background check results in accordance with the company’s adjudication matrix, allowed-offense guidelines, FCRA requirements, and applicable federal, state, and local laws.Conduct individualized assessments of criminal history, considering job-relatedness, severity, timing, rehabilitation, and regulatory constraints.Serve as the final decision-maker for background screening outcomes, including hire eligibility and risk determinations.Issue, track, and process all FCRA-required pre-adverse and adverse action notices accurately and within mandated timelines.Coordinate rescinded offers or employment separations resulting from screening outcomes in partnership with TA, HR, and Legal.
I-9 & Work Authorization ComplianceAdminister and maintain compliant Form I-9 records for all employees, including reverifications and expiring work authorization documents.Monitor and respond to federal and state legislative changes impacting I-9, E-Verify, and employment eligibility requirements.Conduct routine internal I-9 audits and corrective actions to ensure ongoing compliance and audit readiness.Provide guidance and training to recruiters, hiring managers, and employees on proper I-9 completion and compliance standards.Serve as a point of contact during internal reviews or external audits related to employment eligibility.
Drug Screening, Visa & Ongoing MonitoringOversee pre-employment drug screening processes, including policy alignment, vendor coordination, and compliance with state-specific testing laws.Manage visa-related documentation and employment authorization tracking where applicable.Support background monitoring and eligibility rechecks in alignment with company policy and regulatory guidance.Reporting, Audits & Process ImprovementDevelop and maintain recurring compliance reports and dashboards related to background screening, I-9s, drug testing, and onboarding compliance.Prepare documentation and process narratives to support internal audits, external audits, and regulatory inquiries.Identify opportunities to streamline workflows through automation, system integrations, and process improvements.Lead or support project-based initiatives related to onboarding compliance, technology enhancements, and regulatory readiness.
Cross-Functional PartnershipPartner with Talent Acquisition, Talent Experience, Operations, HR Compliance, and Legal to ensure compliant and efficient onboarding workflows.Act as a trusted advisor on compliance-related hiring decisions, balancing risk mitigation with operational needs and candidate experience.Create, update and manage related standard operating procedures related to onboarding compliance. Offer subject matter expert sessions to train and act as resource to company.
Competencies that support success in the HR Compliance Specialist role:Business & Technical AcumenFollows company policy & processes.Demonstrates strong knowledge of employment eligibility, background screening, FCRA, I-9, and onboarding compliance requirements.Effectively prioritizes work, manages competing deadlines, and operates with minimal supervision.Applies sound judgment and attention to detail in high-risk compliance decisions.
Change Management & Continuous ImprovementEmbraces and supports process change driven by technology, automation, and evolving regulations.Identifies inefficiencies and proactively recommends solutions that improve compliance outcomes and scalability.
Collaboration & InfluenceBuilds trust across HR, TA, Operations, and Legal through clear communication and consistent decision-making.Approaches compliance with a customer-centric mindset while maintaining firm adherence to regulatory standards.Treats all employees and candidates with respect, professionalism, and discretion.
