About the Role:We are looking for a Learning & Development Officer who will play a key role in implementing learning interventions for our business units. This position ensures that programs are tailored to meet the unique needs of employees, fostering growth and capability development aligned with JFC’s global standards.
Key Responsibilities:Conduct learning needs analysis and draft annual learning plans and budgets.Design and customize learning interventions aligned with global L&D policies.Implement classroom and virtual training programs, ensuring an excellent learner experience.Collaborate with internal teams and external partners for effective program delivery.Evaluate learning interventions and recommend improvements.
Job Qualifications:Education: Bachelor’s degree in Psychology, Human Resource Management, or related field.Experience: 4–8 years in Learning & Development, with expertise in learning technology, curriculum design and delivery.Strong project management, communication, and facilitation skills.Proficient in instructional design, program evaluation, and digital training platforms.Willing to work on a hybrid setup in Ortigas, Pasig
*Jollibee Foods Corporation is the hiring entity for this requisition.
The Manufacturing Technician is responsible for the following:Executing conversion of raw materials into finished goods of his line using the resources allocated to him such as manpower, tools, equipment, and systems.Ensuring that the quality of the raw materials and finished products are within the standard specifications.Operating and maintaining process equipment to ensure production at optimum efficiency and standard quality.
JOB QUALIFICATIONSA graduate of Bachelor's Degree in any Engineering courses, Food Science & Technology, Mechanical/Electrical Technology, and other related courses.With at least one (1) year of machine operation or production equipment handling experience.With at least one (1) year work of experience in a food manufacturing or semiconductor industry.Must be able to work and sustain in a hot and/or cold work environment.Must be willing to work on a shifting schedule in Danao, Cebu.Fresh graduates are encouraged to apply.
Pinnacle Quality Food Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
Organizational Effectiveness Officer
Contributes to the OD plans and programs that are aligned to the OD strategy to improve overall organizational performance and effectiveness.Identifies, diagnoses, and plans initiatives that would address organizational/job design or process issues to improve efficiency and productivity.Provides guidance to HRBP and their accounts across a spectrum of OD interventions—including organization assessment, organization design, job design, process engineering, and change management.Recommends designs and organizational assessments that fit the situation and scope of the transformation challenge with the use of research, exploration, education, and hypothesis formation.Undertakes research and development in relation to organizational development, including horizon scanning of upcoming good practice, benchmarking with other organizations/industries to add value to the internal OD services, and triangulation of data to provide meaningful analysis of organizational trends.Promotes the assimilation of organizational development best practices and processes through education, partnership, and consultation.Maintains the job description and table of organizations library and coordinates with the HRBP for timely updates.
Job Qualifications:Bachelor’s degree in Psychology, Human Resources, or a related field.Minimum of 3 years of experience in Human Resources, specifically in organizational development or effectiveness.Proven experience in organizational design, structure review, and change management.Willingness to conduct offsite fieldwork as needed.Open to a hybrid work setup based in Ortigas, Pasig.
Jollibee Foods Corporation is the hiring entity for this requisition.
The Quality Assurance Analyst is responsible for:Ensuring that the goods produced adhere to established quality standards.Observing and checking raw materials used or finished goods produced for visible defects; performing various tests on the samples drawn; and noting down observations.Accepting and rejecting lots on the basis of samples checked, assist in the implementation of quality control programs, and assist as well in the preparation of training manuals and quality guidelines.Conducting Physico-Chemical tests based on laboratory procedures and quality plans for raw materials, in-process products, and finished products.Conducting inspection and checking within the production plant.
Job Qualifications:Candidate must possess at least a Bachelors/College Degree in Chemistry, Chemical Engineering, or equivalent.Must be a licensed Chemist or Chemical Technician.At least 1 to 2 years related working experience and/or in food industry or manufacturing is an advantagePreferably knowledgeable in good laboratory practices, GMP, HACCP, and ISO 17025Able to work and sustain in a hot/cold working environment.Must be amenable to work on shifting schedules in DANAO, CEBUOpen to fresh graduates with valid license as Chemist or Chemical Technician.
Pinnacle Quality Food Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
The Engineering & Maintenance Manager will lead the Equipment and Utilities operations in support of manufacturing operations. This role ensures optimal performance, reliability, and compliance of all engineering systems, including power, compressed air, chilled water, refrigeration, water treatment, and wastewater treatment.
Oversee autonomous and preventive maintenance using CMMSMaintain defect-free equipment and areas and align maintenance strategies with cross-functional teams.Manage refrigeration and utilities systems to ensure optimal performanceRecommend system upgrades and capacity expansion projects.Guarantee uninterrupted supply of utilities (electricity, air, fuel, etc.) and ensure compliance with sanitary, electrical, mechanical, and building codes.Lead capital projects from feasibility to executionDrive cost control and operational efficiencyDevelop engineering talent and succession plansChampion safety, environmental compliance, and product qualityEnsure full compliance with internal and external standards
QualificationsBachelor’s Degree in Mechanical, Electrical, or Industrial Engineering.At least five (5) years of experience in manufacturing engineering/utilities.Strong background in refrigeration, HVAC, control systems, and rotating equipment.Strong leadership and project management skills.Proficient in CMMS and engineering systems analysis.Knowledge of regulatory codes and compliance standards.Willing to be assigned onsite in Canlubang, Laguna.
Zenith Foods Corporation, Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
Area Manager (Eastern Visayas)
Leads an area. Directs the development of area-specific plans for sales and profit growth and achievement of quality and people targets of existing restaurants in alignment with district strategies. Oversees consistent interpretation, implementation and achievement of the plans. Acts as consultant to GMs/Franchise Partners in an effort to maximize sales and profits, and provide guidance on people, FSC, operations standards and brand equity standards.
SALESAnalyze, recommend and execute improvement plans at the area levelOversee the implementation of marketing (Brand campaigns and Trade promotion) & channels initiatives at the area levelMonitor new product (NP) sales and provide support to area for successful NP roll-outConduct competitor studies in the area, analyze the information and provide recommendations to support sales growth and market share dominance of existing restaurantsLead sales-building initiatives such as:MIDS AssemblyAC/Sales Action Plan
NEW STORE AND RENOVATIONSPrepare competition development report in the areaPrepare Renovation Request and SP documentsRecommend and discuss renovation plans with Franchise Partners and Operations DirectorOversee restaurant equipment replacement endorsed by the RM for company-owned stores (for franchise stores, recommend restaurant equipment replacement only)
PROFITCOO Store/sEnsure target achievement through cost management initiatives at the area levelAnalyze, recommend and execute improvement plans at the area level, as applicableAudit restaurants to check on compliance to cost-control standards, and guide the RMs in formulating their action plans for identified deviationsFranchise StoresCo-manage FCPC and dailies targets with Group Manager/Franchise Partners as anchored in the Restaurant Operating System (ROS) requirements for Inventory and Manpower Management.Provide guidance and execution tools on how FCPC and dailies are being managed
QUALITYLeads Food Safety and Quality (FSQ) compliance management including KPI management through the assessment, verification, monitoring and analysis of FSC, food safety, GSC, IPM and ROS compliance of restaurants.Leads continuous improvement initiatives through the CAR/CAPA system from identification of areas for improvement or sustainability, review of investigation and resolution of cases, analysis of root causes to action plan development and execution.Conducts incidence, crisis and risk management at area level covering FSC critical, worst look, and pest critical stores including feedback management and resolution at area level.Ensures ROS and QiCore implementation at the area levelEnsures voice of customer capture (VoC) and Net Promoter Score (NPS) achievement through customer satisfaction (CSAT) deploymentAnalyze, recommend and execute FSQ improvement plans at the area levelAnalyze, recommend and execute customer experience improvement plans anchored to the business unit’s branded customer experience (e.g. Serbisyong Solb) at the area levelPerform Mystery Shopper roleCapture customer experience and estimate satisfaction level in off-premise service channelsMeasure effectiveness of customer-focused programs and processesAssess service process capabilities and identify opportunities for CSAT and business improvements
PEOPLECOO Store/sEnsure store management team completionConduct performance evaluation of direct reports (DRs)Create the direct reports’ development plan based on competency assessment and individual performance; implement/monitor the achievement of developmental objectives or milestonesIdentify key talents among direct reports and within organizational scope; develop a career plan for direct reports who are identified as key talentsImplement and evaluate employee engagement programs at the area level; develop action plans to address area engagement issuesFacilitate employee issue resolution and implement the disciplinary action process at the area levelCOO and Franchise StoresFacilitate ROS knowledge transfer and refresher trainings to store teamPrepare Crew Training Progress Report Summary ReviewEnsure appropriate safety protocols/structural enhancements are in place, as needed.Monitor regular safety and health checks done by all team members
FRANCHISE BUSINESS MANAGEMENTPrepare Area Business Review ReportFacilitate the monthly review and analysis of business performance of store/group of stores together with GM to drive operational excellence and to maximize sales.Monitor implementation of action plans as discussed and agreed in the Franchise Store Operations Review (FSOR)Prepare business cases on renovation and new equipment acquisition/equipment replacement, franchisee organization capability initiatives, etc. in collaboration with GM and presents these to MD/Franchisee for appropriate actionsEnsure compliance to all standards and provisions of the franchise agreement and other guidelines/SOPsCommunicate and implement changes in standards, policies and FA with franchisees and monitors resolution on the issues within the franchise agreement
JOB QUALIFICATIONSMust have bachelor’s degree in Hotel and Restaurant Management, Business Management, Marketing or any business-related courseMust have at least 6 years store operations management experience in a quick service restaurant (QSR) industryMust have advance knowledge in store operations management and multi-store business management and developmentMust be amenable to conduct frequent fieldwork across various locations in Eastern Visayas (Ormoc, Leyte, Samar) (store visits, RTA scanning, etc)
The Logistics Operation Specialist is responsible for supporting the efficient daily operations of warehousing and logistics. The role ensures accurate inventory control, timely movement of goods, and compliance with operational and quality standards.
• Implements warehouse and inventory procedures to maintain accurate stock levels and proper material handling.• Monitors logistics operations, evaluates 3PL performance, and coordinates corrective actions to ensure efficient warehouse and transport processes.• Analyzes operational data and recommends improvements to enhance productivity and reduce costs.• Supports inbound, outbound, and transport activities, ensuring proper planning, documentation, and execution.• Coordinates with departments such as QA, Purchasing, Finance, and 3PL partners to resolve issues and maintain smooth operational flow.• Conducts warehouse checks, validates system vs. actual inventory, and assists in scheduled site visits and audits.• Approves manpower-related requests such as overtime based on operational requirements.
Job Requirements:
• A graduate of Bachelors Degree in Management or Engineering course (IE preferred).• With 2–3 years' experience in warehouse and logistics operations; experience in 3PL environments is an advantage.• Knowledgeable in SAP, WMS, and inventory management systems.• Proficient in MS Excel (Pivot, VLOOKUP).• Must be willing to conduct fieldwork and travel to other sites as needed• Willing to work Bunawan, Davao City (Full Onsite)
Jollibee Worldwide Pte. Ltd. (JWS - Logistics) , the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation
The Android Developer will be responsible for developing high-quality mobile applications for Android using Kotlin. The developer will work closely with the Mobile Developer Team Lead to ensure that development adheres to industry best practices, performance benchmarks, and agile processes. A strong understanding of modern Android frameworks—with a preference for candidates knowledgeable in Jetpack Compose is essential. This role operates within a hybrid work environment.Key ResponsibilitiesMobile Feature DevelopmentDevelop and implement new Android features using Kotlin in alignment with project requirements and industry best practices.Code Quality & Review ComplianceWrite clean, efficient, and maintainable code, ensuring that all development work adheres to established coding standards and passes rigorous code reviews by the Mobile Developer Team Lead.Application Performance & StabilityOptimize application performance, ensuring fast load times, stability, and efficient resource usage.Agile CollaborationActively participate in agile ceremonies including daily stand-ups, sprint planning, and retrospectives, contributing to the overall success of the mobile development team.Job QualificationsBachelor's degree in Computer Science, Information Technology, or a related field.Relevant technical certifications in Android development are a plus.Minimum of 3-8 years of experience in Android mobile application development using Kotlin.Demonstrated experience with modern Android frameworks; proficiency in Jetpack Compose is required.Strong proficiency in Android development using Kotlin, with a solid understanding of the Android ecosystem and modern frameworks like Jetpack Compose.Excellent analytical skills to identify and resolve technical challenges quickly.Effective team player with strong communication skills, capable of working closely under the guidance of the Mobile Developer Team Lead.Familiarity with Scrum and agile methodologies, contributing actively to team processes and continuous improvement initiatives.Demonstrates a proactive approach to learning and integrating industry advancements into development practices.Must be willing to work in Ortigas, Pasig (Hybrid Work Setup).Jollibee Foods Corporation is the hiring entity for this requisition.
Area Manager (South Luzon) Leads an area. Directs the development of area-specific plans for sales and profit growth and achievement of quality and people targets of existing restaurants in alignment with district strategies. Oversees consistent interpretation, implementation and achievement of the plans. Acts as consultant to GMs/Franchise Partners in an effort to maximize sales and profits, and provide guidance on people, FSC, operations standards and brand equity standards.SALESAnalyze, recommend and execute improvement plans at the area levelOversee the implementation of marketing (Brand campaigns and Trade promotion) & channels initiatives at the area levelMonitor new product (NP) sales and provide support to area for successful NP roll-outConduct competitor studies in the area, analyze the information and provide recommendations to support sales growth and market share dominance of existing restaurantsLead sales-building initiatives such as:MIDS AssemblyAC/Sales Action Plan NEW STORE AND RENOVATIONSPrepare competition development report in the areaPrepare Renovation Request and SP documentsRecommend and discuss renovation plans with Franchise Partners and Operations DirectorOversee restaurant equipment replacement endorsed by the RM for company-owned stores (for franchise stores, recommend restaurant equipment replacement only) PROFITCOO Store/sEnsure target achievement through cost management initiatives at the area levelAnalyze, recommend and execute improvement plans at the area level, as applicableAudit restaurants to check on compliance to cost-control standards, and guide the RMs in formulating their action plans for identified deviationsFranchise StoresCo-manage FCPC and dailies targets with Group Manager/Franchise Partners as anchored in the Restaurant Operating System (ROS) requirements for Inventory and Manpower Management.Provide guidance and execution tools on how FCPC and dailies are being managed QUALITYLeads Food Safety and Quality (FSQ) compliance management including KPI management through the assessment, verification, monitoring and analysis of FSC, food safety, GSC, IPM and ROS compliance of restaurants.Leads continuous improvement initiatives through the CAR/CAPA system from identification of areas for improvement or sustainability, review of investigation and resolution of cases, analysis of root causes to action plan development and execution.Conducts incidence, crisis and risk management at area level covering FSC critical, worst look, and pest critical stores including feedback management and resolution at area level.Ensures ROS and QiCore implementation at the area levelEnsures voice of customer capture (VoC) and Net Promoter Score (NPS) achievement through customer satisfaction (CSAT) deploymentAnalyze, recommend and execute FSQ improvement plans at the area levelAnalyze, recommend and execute customer experience improvement plans anchored to the business unit’s branded customer experience (e.g. Serbisyong Solb) at the area levelPerform Mystery Shopper roleCapture customer experience and estimate satisfaction level in off-premise service channelsMeasure effectiveness of customer-focused programs and processesAssess service process capabilities and identify opportunities for CSAT and business improvementsPEOPLECOO Store/sEnsure store management team completionConduct performance evaluation of direct reports (DRs)Create the direct reports’ development plan based on competency assessment and individual performance; implement/monitor the achievement of developmental objectives or milestonesIdentify key talents among direct reports and within organizational scope; develop a career plan for direct reports who are identified as key talentsImplement and evaluate employee engagement programs at the area level; develop action plans to address area engagement issuesFacilitate employee issue resolution and implement the disciplinary action process at the area level COO and Franchise StoresFacilitate ROS knowledge transfer and refresher trainings to store teamPrepare Crew Training Progress Report Summary ReviewEnsure appropriate safety protocols/structural enhancements are in place, as needed.Monitor regular safety and health checks done by all team members FRANCHISE BUSINESS MANAGEMENTPrepare Area Business Review ReportFacilitate the monthly review and analysis of business performance of store/group of stores together with GM to drive operational excellence and to maximize sales.Monitor implementation of action plans as discussed and agreed in the Franchise Store Operations Review (FSOR)Prepare business cases on renovation and new equipment acquisition/equipment replacement, franchisee organization capability initiatives, etc. in collaboration with GM and presents these to MD/Franchisee for appropriate actionsEnsure compliance to all standards and provisions of the franchise agreement and other guidelines/SOPsCommunicate and implement changes in standards, policies and FA with franchisees and monitors resolution on the issues within the franchise agreement JOB QUALIFICATIONSMust have bachelor’s degree in Hotel and Restaurant Management, Business Management, Marketing or any business-related courseMust have at least 6 years store operations management experience in a quick service restaurant (QSR) industryMust have advance knowledge in store operations management and multi-store business management and developmentMust be amenable to conduct frequent fieldwork across various locations in South Luzon (store visits, RTA scanning, etc)
Mang Inasal Philippines Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
The L&D Systems and Technology Officer is responsible for elevating the skills and preparedness of the teams assigned to them by delivering focused and well‑designed learning solutions. A significant part of the job involves managing digital learning tools and technologies—ensuring the smooth operation of learning platforms, supporting technology-enabled training programs, and offering technical support to participants and facilitators to maintain a seamless learning experience.
Assess capability gaps and identify training needs based on organizational strategies and unit‑level requirements.Conduct Learning Needs Analyses and coordinate findings with Regional L&D counterparts.Develop annual training plans, schedules, and budget proposals for endorsement and approval.Customize development pathways in coordination with HR and in alignment with Global/Regional L&D frameworks.Create learning materials and programs that uphold organizational L&D standards and methodologies.Coordinate with multiple L&D teams to ensure the smooth rollout of training sessions.Manage logistics, training support, and delivery standards for both virtual and face‑to‑face learning environments.Promote an engaging and values‑driven learning culture and ensure positive learner experiences.Lead or support evaluation of learning initiatives and collaborate on assessment activities.Review evaluation data to propose enhancements and introduce innovative approaches to learning.
Job Qualifications:
Bachelor’s degree in Psychology, Human Resources, or any related discipline.Minimum of three (3) years’ experience in learning design, facilitation, or development roles.Strong background in administering learning management systems and using modern learning technologies, including AI‑driven training tools.Solid capability in instructional design and measuring training effectiveness.Skilled in digital learning platforms and multimedia-based training tools.Open to a hybrid work setup based in Ortigas, Pasig.
*Jollibee Foods Corporation is the hiring entity for this requisition.
