At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
Qualifications:4-5 years Manager experienceEducation or training in Computer Science , IT or equivalent experienceExcellent English verbal and written communication skills
Goals of this role:Ensure smooth management of a team and achieve the goals set by the company. Be a role model for the team in terms of customer orientation and our business principles. Be the point person and elevation for all concerns.
Responsibilities:Ensure customer orientation and productivity of employees and react accordingly when needed.Provide orientation and set correct company expectations for employees which may include giving correct information, assistance and reference materials necessary to perform their jobs efficiently.Main contact for work-related needs of employeesAssists in addressing and resolving variety of concerns and issues pertaining to account support, performance standards, relationship with colleagues/team, andother departments.Submit team performance reports and address performance problems through corrective disciplinary actions.Process and submit operational and administrative tasks on a timely mannerCreate and implement team based or individual action plans as needed to drive Performance.Meet team attendance and performance targetsConduct coaching and mentoring that are essential to the individual and team developmentInteract with different teams and departments within the company.Attend official organizational meetings set for updates and discussionsSpearhead monthly retention activities and other activities that will promote camarederie and team work within the companyTo be service oriented and ensure customer satisfactionContinuous pro-active effort towards improving customer satisfaction and our internal proceduresConduct interviews for potential new agents or replacement agents
Job and Company Highlights:Competitive salary + bonuses + unlimited commissionGenerous paid time offHealthcare and Life Insurance coverage on day 1Above industry standard company and statutory benefitsMonthly and Quarterly Engagement ActivitiesWork-Life BalanceTraining and Development
Ready to make an impact? Apply now and grow your career with us.Seniority LevelMid-Senior levelIndustryIT Services and IT ConsultingEmployment TypeFull-timeJob FunctionsCustomer ServiceSkillsTeam LeadershipService Orientation (Social)CoachingTeam DevelopmentCoaching & MentoringCustomer Sat
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
Qualifications:3-5 years Team lead experienceEducation or training in Computer Science , IT or equivalent experienceExcellent English verbal and written communication skills
Goals of this role:Ensure smooth management of a team and achieve the goals set by the company. Be a role model for the team in terms of customer orientation and our business principles. Be the point person and elevation for all concerns.
Responsibilities:Ensure customer orientation and productivity of employees and react accordingly when needed.Provide orientation and set correct company expectations for employees which may include giving correct information, assistance and reference materials necessary to perform their jobs efficiently.Main contact for work-related needs of employeesAssists in addressing and resolving variety of concerns and issues pertaining to account support, performance standards, relationship with colleagues/team, andother departments.Submit team performance reports and address performance problems through corrective disciplinary actions.Process and submit operational and administrative tasks on a timely mannerCreate and implement team based or individual action plans as needed to drive Performance.Meet team attendance and performance targetsConduct coaching and mentoring that are essential to the individual and team developmentInteract with different teams and departments within the company.Attend official organizational meetings set for updates and discussionsSpearhead monthly retention activities and other activities that will promote camarederie and team work within the companyTo be service oriented and ensure customer satisfactionContinuous pro-active effort towards improving customer satisfaction and our internal proceduresConduct interviews for potential new agents or replacement agents
Job and Company Highlights:Competitive salary + bonuses Generous paid time offHealthcare and Life Insurance coverage on day 1Above industry standard company and statutory benefitsMonthly and Quarterly Engagement ActivitiesWork-Life BalanceTraining and Development
Ready to make an impact? Apply now and grow your career with us.
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
Qualifications:At least 3 years of experience in an HR Generalist roleStrong understanding of employment and labor lawProficient in SAPExperience collaborating with global stakeholders is a plusExperience in a shared services environment is an advantage
Goals of this role:The Administration Partner is responsible for the comprehensive administrative handling of all HR-related processes within one or several business areas. In close cooperation with HR Officers and HR Business Partners, the role ensures a high-quality, efficient, and legally compliant execution of all administrative HR tasks. The Administration Partner acts as a knowledgeable contact person, process optimizer, and trusted advisor within the operational HR environment.
Responsibilities:Own and manage end-to-end HR administrative processes across the employee lifecycle, ensuring accuracy, timeliness, and compliance with internal policies and legal requirements.Handle onboarding and offboarding activities, including contract preparation, amendments, termination documentation, exit interviews, and coordination with internal and external stakeholders.Prepare and maintain legally relevant HR documents such as employment contracts, addendums, warnings, termination and release agreements, and job references.Serve as a primary point of contact for employees, managers, HR colleagues, payroll, and other internal teams on HR-related matters.Maintain and update HR systems, digital personnel files, organizational data, and reports (e.g., SAP, InsideNet/EIAM).Support payroll processes (pre- and post-processing, checks, reporting) across multiple countries, with a focus on France and coordination with international accounting teams.Manage administrative HR topics related to employee life events, including parental leave, sickness, work accidents, vacation entitlements, and special leave.Prepare regular and ad-hoc HR reports, analytics, and compliance documentation (e.g., headcount, probation, temporary contracts, ASR reporting).Contribute to process optimization, standardization, and digitalization initiatives, including system transitions and change or transformation projects.Support organizational development activities such as restructurings, role changes, promotions, and international assignments or expatriations.Monitor legal and regulatory changes and support audits, new entity setups, and integration projects.Provide functional guidance to working students and support cross-functional and international HR initiatives as required.
Job and Company Highlights:Competitive salary + bonuses + unlimited commissionGenerous paid time offHealthcare and Life Insurance coverage on day 1Above industry standard company and statutory benefitsMonthly and Quarterly Engagement ActivitiesWork-Life BalanceTraining and Development
