• Prepares ecozone monthly performance reports and other reports (i.e. TIMTA) submitted to thePEZA.• Collates information for applications for BIR and PEZA registrations including tax clearances,ATP, loose leaf , CAS , PEZA incentives certifications, and tax refunds/credits and submits andcoordinates these to BIR and PEZA.• Prepares quarterly and annual financial related surveys submitted to the PSA.• Collates information for correspondences with BIR, LGU, PEZA, and other government agenciesfor tax and some other compliance related concerns.• Supports in the preparation of all information and documents for BIR tax audits such asreconciliations of books and tax returns, and identifies the proper tax treatment of eachtransaction.• Prepare all necessary documents for tax filing and other activities such as but not limited toCORs, ATP, loose-leaf permits, incentives certificates, tax clearances, etc.• Supports in the preparation of all information and documents for internal tax health checks suchas reconciliations of books and tax returns, and identifies the proper tax treatment of eachtransaction.• Researches and interprets recent applicable tax laws, regulations, decisions, and other legalsources; and prepares presentation materials for monthly tax updates.• Prepares and collates reports and reconciliations related to transfer pricing and intercompanyrelated transactions and documentations.• Exceeds SLA requirements and client's expectations through exceptional delivery of andprocesses.• Looks for better ways and applies industry's best practices of getting done and recommendsprocess improvement initiatives to help the team.• Keeps his/her expertise vital by constantly learning, developing skills, and contributing to theadvancement of his/her field, profession and disciplines.• Demonstrates and exemplifies Inspiro values of Trust, Excellence, Accountability, Malasakit(toward others and ), Meritocracy, and Respect, to strengthen organizational identity that conveysvalue to clients and that also drives both corporate and individual employees’ actions.• Ensures informations are protected.• Coordinates with other groups within the Finance and Accounting and other Inspiro departmentsto ensure efficient and effective delivery of all administrative and accounting .• Ensures compliance to SOX requirements and reviews test results.• Ensures daily activities, transactions, and performance of the team to ensure target goals are metand checks its compliance and conformity with , local and international standards.• Assists in the coordination of annual audit and quarterly review activities of external auditors.• Ensures the team is complying with internal processes and if there are gaps, recommendsprocesses to mitigate or eliminate the gaps.• Participates to the annual audit and quarterly review activities of external auditors.• Gathers and measures correct data from reliable sources, to gain relevant information, analyzesit, and then prepares clear, organized and decision-useful reports, ensuring its validity andintegrity.• Communicates effectively, to engage well by applying active listening skills, sound judgement,and to ensure ideas and information are delivered and presented articulately in all situation andare well-understood, may it be for internal or external stakeholders.
JOB SUMMARY:
Responsible for analyzing financial information and preparing financial reports to determine or maintain record of assets, liabilities, profit and loss, or other financial activities within an organization.
DUTIES and RESPONSIBILITIES:
• Prepares bank reconciliation statements.• Computes Management fee/ Marketing fees to be charged to affiliates.• pares lead schedules for certain accounts and consolidates other lead schedules.• Monitors clearing account and performs appropriate action to clear out balances (incl. booking of entries or informing revenue accounting of open items).• Prepares journal entries for amortization of prepaid expenses and intangibles, accruals of interests, and other monthly recurring transactions.• Records journal entries for inter-company transactions and prepares reconciliation of inter-company transactions and balances.• Reviews cash flows statements and records adjusted entries.• Prepares and uploads notes to financial statements on a quarterly basis.
EDUCATION and EXPERIENCE:
• Graduate of Bachelor’s Degree in Accounting• Must have at least 1-2 years work experience in Accounting and/or Auditing• Must be highly proficient in Microsoft Excel
The Network Architecture I role ensures stable, secure, and efficient network operations by performing routine monitoring, implementing approved network configurations, supporting incident resolutions, and adhering to established network standards. This role also contributes to documentation, compliance, and continuous improvement while developing technical capabilities under guidance from senior architects.
JOB SPECIFICATIONSGraduate of any Technical or IT‑related course such as:Computer EngineeringElectronics and Communications EngineeringElectronics and Computer TechnologyComputer ScienceInformation TechnologyMinimum 2 years of experience supporting and maintaining network and network security environments.Exposure to:Cisco routers, switches, core switchesVoice gatewaysFirewalls and intrusion prevention systemsWorking knowledge of networking concepts:BGP, OSPF, EIGRPVLANs and trunkingExperience implementing or supporting:NATQoSCoSAccess control lists (ACLs)Hands-on experience with WAN and voice telecommunications solutions.Good oral and written communication skills (English preferred).
The ideal candidate will have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. This candidate should work closely with management in order to provide training for employees and establish ways to increase employee engagement.
ResponsibilitiesResearch and analyze employee trends to understand ways to increase employee engagement and retentionMaintain in-depth knowledge of legal standards and reduce risks related to daily management of employeesAssist management in conflict resolutionSet standards for ethics, values and culture of companyOnboard new employees and manage immigration documents, taxes and benefits packages
Qualifications
Bachelor's degree2 - 3 years of experience in HR or related fieldStrong organization, communication and conflict resolution skillsDemonstrated ability to onboard new employees and manage HR tasksProficient in Microsoft Office suite
Work ArrangementWork on site - Dumaguete Site5 days in a week (8hrs work in a day)HMO upon hire
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email, and chatProvide knowledgeable answers to questions about product, pricing, and availabilityWork with internal departments to meet customer's needsData entry in various platforms
QualificationsExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workNo work experience required
Customer Support Representative
We are looking for a customer-focused professional who enjoys engaging with people and proactively resolving issues. The ideal candidate is passionate about delivering exceptional service and turning customers into loyal brand advocates.
Key ResponsibilitiesEngage with customers via phone, email, and chat to address inquiries and provide supportDeliver accurate and clear information regarding products, pricing, and availabilityCollaborate with internal teams to resolve customer concerns and ensure seamless service deliveryMaintain and update customer records through accurate data entry across multiple platforms
QualificationsMinimum of 3 months of experience in a BPO or customer service environmentExcellent phone etiquette with strong verbal, written, and interpersonal communication skillsAbility to multitask, stay organized, and prioritize tasks in a fast-paced environmentCustomer-centric mindset with strong problem-solving skills
JOB SUMMARY:Responsible for providing legal advice and services on issues concerning the rights, obligations, and privileges of the organization. Provides resolution of business or technical issues by identifying legal solutions, recommending a course of action.
EDUCATION and EXPERIENCE:• Must be an LLB or JD graduate and a member of the Philippine Bar in good standing or must have a law degree that qualifies to practice law.• With 2 years of law firm experience as a Lawyer and handled Labor, Criminal, and Civil Litigation; with extensive exposure in contract review and negotiation of cross-border transactions. (Underbar experience will not be counted)• Must have presentation and analytical skills.• Must have problem solving and innovative skills.• Must have strong negotiation and interpersonal skills.• Must have excellent English oral and written communication skills.
Education:- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or related field Required Skills and Work Experience:- Basic experience in application development and integration, including testing and supporting software based on client requirements - Understanding of how multiple IT systems integrate and function cohesively within an organization - Ability to assist in risk identification and follow IT risk checklists to prevent service disruptions - Experience in incident investigation and problem management support, including documenting root causes - Knowledge of process flows and transaction lifecycles within IT service delivery - Ability to provide Tier 1–2 support and escalate issues appropriately - Strong documentation and communication skills to share process updates with teams - Willingness to work in a shifting schedule and fast-paced BPO environment Certifications (Preferred but Not Required)- ITIL® Foundation - ServiceNow Certified System Administrator (CSA) - Microsoft Azure Fundamentals (AZ-900)
We are looking for a Marketing Operations Specialist (Offshore - US Account) who will play a key role in supporting our overall marketing strategy. This role ensures campaigns run efficiently, data stays accurate, and performance insights are delivered consistently. You will collaborate with internal teams, manage digital assets, and support omnichannel marketing initiatives.
Key ResponsibilitiesMarketing Operations & Digital ExecutionImplement and monitor high‑impact marketing campaigns across multiple digital channels.Create digital assets including landing pages, webpages, ads, and graphic creatives.Support paid media and email marketing operations.Track campaign performance using UTMs and analytics tools (e.g., Google Analytics, ad platform reports).Manage CRM systems and lead lifecycle processes using marketing automation platforms.
Competitive Intelligence & Content SupportConduct research to understand customer demographics, market trends, and product portfolio insights.Support development of compelling content such as value propositions, thought leadership materials, case studies, and blogs.
Visual Marketing & StorytellingCreate complex visual content using advanced graphics tools.Apply storytelling techniques to elevate campaign quality and impact.
Event ManagementCoordinate and manage entries for global award programs (e.g., Stevie Awards, Globee Awards).Ensure timely preparation and submission of event requirements.
Qualifications3 - 5+ years in marketing operations or digital marketing execution.Hands-on experience with HubSpot marketing automation.Strong understanding of CRM and lead lifecycle processes.Solid experience with UTMs, campaign tracking, and analytics platforms.Advanced Excel skills (reporting, data analysis).Experience supporting paid media and email operations.Strong attention to detail and process orientation.Excellent written communication skills.
Preferred Certifications (Not Required)Google Digital Marketing & E‑commerceHubSpot Content Marketing CertificationMeta Digital Marketing AssociateGoogle Analytics (GA4)
Educational Background - Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field - Postgraduate degree in Information Technology, Project Management, or Business Administration is an advantage. Minimum Requirements - At least 6–8 years of experience in IT project management, preferably within a BPO, shared services, or technology-driven environment. - Proven experience managing multiple technology projects simultaneously, ensuring delivery within scope, timeline, and budget. - Demonstrated ability to develop project plans, define milestones, and monitor progress using structured project management methodologies. - Experience in risk, issue, and change management, including identifying project risks and implementing mitigation strategies. - Ability to manage and allocate project resources effectively, ensuring team productivity and balanced workload across initiatives. - Hands-on experience coordinating technology implementation and system integration projects across multiple platforms or business units. - Strong stakeholder coordination and communication skills when working with IT teams, operational leaders, and vendors. - Proficiency in project management tools, reporting frameworks, and project documentation practices. Certification (Preferred but Not Required) - Project Management Professional (PMP) - PRINCE2 Practitioner - Certified Associate in Project Management (CAPM) - ITIL Foundation
