Experience: 1 to 5 yearsLocation: Taguig City (Onsite)Job type: Full timeTimings: US Shift
Responsibilities: • Identify and qualify new business opportunities through strategic research and market analysis. • Execute high-volume cold calling, personalized email sequences, and SMS outreach to engage decision-makers. • Successfully convert prospects into qualified leads by scheduling discovery calls and demos for the senior sales team. • Navigate and manage the sales funnel effectively, ensuring a steady stream of prospects at various stages of the buying cycle. • Maintain meticulous records of all interactions, lead statuses, and follow-ups within Zoho CRM.
Required Skills:Proven expertise in Inside Sales practices and Lead Generation.Strong skills in Customer Service and ensuring Customer Satisfaction.Experience in Account Management and nurturing client relationships.Excellent communication, negotiation, and interpersonal skills.Ability to work independently and collaboratively in a fast-paced environment.Familiarity with CRM systems and sales tools is a plus.
Roles & responsibilities
Marketing Strategy & Brand Transformation•Support development of brand purpose, value propositions, positioning frameworks, and integrated brand strategies.•Conduct competitive and market landscape assessments, category dynamics analysis, brand tracking interpretation, and strategic insight synthesis.•Assist in building marketing strategy blueprints, segmentation models, and customer value frameworks.
Marketing Operations & Capability Development•Conduct capability assessments for marketing teams, define maturity levels, and support roadmap creation.•Design future-state marketing operating models, including workflow improvements, RACI structures, and governance frameworks.•Support campaign management processes, go-to-market planning, and omni-channel orchestration.
Marketing Performance & Effectiveness•Perform funnel diagnostics, attribution analysis, media & spend assessments, and performance modelling.•Support development of measurement architectures, KPI frameworks, dashboard requirements, and reporting processes.•Assist in agency performance reviews, operating model redesign, and productivity improvements.Content & Data Insights•Support content strategy, governance, modular content operations, and asset lifecycle management.•Contribute to data-driven marketing by building customer segmentation, lifecycle journeys, and basic analytical insights.•Work with cross-functional teams to identify data gaps and improve marketing data quality and usage.
MarTech & Workflow Alignment•Assist in mapping marketing systems, workflows, and capability requirements across MarTech stack components.•Engage with platform teams (CRM, CDP, CMS, MAP, DAM) to ensure functional alignment with marketing needs.
Required Skills & Expertise
Marketing Functional Expertise•Understanding of brand strategy, segmentation, customer insights, GTM planning, campaign execution, and marketing analytics.•Knowledge of content strategy, SEO/SEM basics, and omni-channel engagement models.Consulting Skills•Strong problem-solving, structured thinking, and analytical aptitude.•Ability to create high-quality deliverables (strategic frameworks, assessments, journey maps, KPI models).•Strong communication and stakeholder engagement capability.
Technology Awareness•Familiarity with MarTech platforms: CRM, Marketing Automation, CDP, Web/CMS, DAM, SEO tools.•Comfort with tools such as PowerPoint, Excel, Jira, Confluence, Miro.
Qualification•B.E./B.Tech/MBA from a reputed institution.•3 – 5 years (ACon) or 5 – 8 years (Consultant) of experience in marketing transformation, marketing ops, brand strategy, or related consulting roles.
Mandatory technical & functional skills
•3+ years of experience in Anaplan model building with at least 2 end-to-end implementations•Strong functional background including but not limited to inventory management, demand & supply planning, production planning and scheduling, warehouse management, logistics optimization and digital transformation in supply chain•Design Anaplan Models: Create high-level architectural designs and configurations for Anaplan models and solutions, ensuring they meet the specified requirements and integrate effectively with other systems•Lead and support end-to-end (E2E) Anaplan model implementations—from requirements gathering to design, build, testing, and deployment•Demonstrate capability in building out dashboards and UX pages which includes setting up required filters/conditional formatting•Past experience in making adjustments / updates to an existing model•Potential hands-on experience with ADO/Workflow in Anaplan•Good knowledge in optimizing performance of Anaplan Solution Key behavioral attributes/requirements•Highly articulate with excellent written and verbal communication and presentation skills•Drive and commitment to deliver high quality service to the KPMG network•Comfortable working in dynamic environments with changing priorities•Positive work ethic to deliver results within tight deadlines and in demanding situations•Ability to build and maintain relationships within team and interact credibly with stakeholders
Educational qualifications
•Bachelor’s degree / B.Tech / MBA / Postgraduate / Master’s in Supply Chain / Operations Management•The candidate must have 4-9 years of relevant experience in a similar role, preferably with a consulting firm
Roles & responsibilities
•Survey Design & Deployment: Configure and deploy surveys across digital channels (email, SMS, WhatsApp, web intercepts, in-app). Ensure seamless integration with client systems and data flows for real-time feedback capture.
•Reporting & Dashboard Development: Build interactive dashboards and reports in Medallia/Qualtrics for stakeholders at various levels. Automate reporting processes and ensure data accuracy for executive presentations.
•Advanced Analytics & Strategic Insights: Drive advanced use cases such as predictive analytics, journey orchestration, and AI-driven text analytics. Translate insights into strategic recommendations for CX improvement and present to senior client leadership.
•Advanced Platform Capabilities: Leverage Medallia features such as journey orchestration, alert workflows, and role-based views. Exposure to Medallia DXA (Digital Experience Analytics) is a plus.
•Consulting & Stakeholder Management: Partner with clients to understand business objectives and translate them into CX measurement frameworks. Provide recommendations on survey design, KPI alignment, and experience improvement strategies.
•Team Leadership & Delivery Oversight: Lead and mentor a team of consultants and analysts, ensuring timely and quality delivery of CX programs. Review and approve configurations, dashboards, and analytics outputs before client delivery.
Mandatory technical skills
•Hands-on experience in Medallia platform configuration and administration.•Strong knowledge of survey logic, distribution channels, and API integrations.•Proficiency in dashboard creation, data visualization, and reporting within CX platforms.•Experience in text analytics, sentiment analysis, and categorization techniques.•Familiarity with Medallia DXA or similar digital experience analytics tools is desirable.
Roles & responsibilities
•Solution Design & Advanced Configuration: Lead the end-to-end design and oversee configuration of Salesforce Data Cloud solutions, including complex Data Streams, DMOs, Calculated Insights, and advanced segmentation strategies. Ensure adherence to best practices and governance standards.
•Strategic Consulting & Client Engagement: Conduct high-level workshops with senior stakeholders to define customer 360 strategies, data unification models, and personalized engagement use cases. Provide strategic recommendations aligned with business objectives.
•Integration Architecture & Oversight: Architect and validate integrations between Data Cloud, Salesforce Marketing Cloud, Sales/Service Cloud, and external systems. Ensure robust API and middleware configurations for real-time data activation.
•Project Management & Quality Assurance: Manage multiple projects, oversee delivery timelines, and review configurations for accuracy and compliance. Implement risk mitigation strategies and maintain documentation standards.
•Team Leadership & Capability Building: Mentor junior consultants, drive internal knowledge sharing, and contribute to thought leadership initiatives. Promote innovation and adoption of emerging Salesforce Data Cloud features.Mandatory technical skills
•Strong experience in Salesforce Data Cloud solution design and advanced configuration, including complex Data Streams, DMOs, identity resolution strategies, Calculated Insights, and audience segmentation.
•Expertise in integration architecture and deployment management, including API/middleware patterns, event-driven data flows, and real-time activation across Salesforce and external ecosystems.
•In-depth understanding of Salesforce architecture, governance, and best practices for scalable enterprise data solutions.
•Proficiency in establishing data quality frameworks, monitoring, troubleshooting, and performance optimization for ingestion and segmentation workloads.
•Familiarity with cross-cloud orchestration (Marketing, Sales, Service Cloud) and CI/CD practices for configuration deployments.
Educational qualifications
•B.E./B.Tech/MBA from a reputed institution.•4 - 9 years of total experience in Salesforce consulting and delivery roles.•Salesforce Certifications (e.g., Data Cloud Consultant, Marketing Cloud Consultant) preferred.
Roles & responsibilities
•Survey Design & Deployment: Configure and deploy surveys across digital channels (email, SMS, WhatsApp, web intercepts, in-app). Ensure seamless integration with client systems and data flows for real-time feedback capture.
•Reporting & Dashboard Development: Build interactive dashboards and reports in Medallia for stakeholders at various levels. Automate reporting processes and ensure data accuracy for executive presentations.
•Text Analytics & Insights: Utilize text analytics capabilities within Medallia/Qualtrics to extract actionable insights from open-ended feedback. Apply sentiment analysis and thematic categorization to support strategic decision-making.
•Advanced Platform Capabilities: Leverage Medallia features such as journey orchestration, alert workflows, and role-based views. Exposure to Medallia DXA (Digital Experience Analytics) is a plus.
•Consulting & Stakeholder Management: Partner with clients to understand business objectives and translate them into CX measurement frameworks. Provide recommendations on survey design, KPI alignment, and experience improvement strategies.
Mandatory technical skills
•Hands-on experience in Medallia platform configuration and administration.•Strong knowledge of survey logic, distribution channels, and API integrations.•Proficiency in dashboard creation, data visualization, and reporting within CX platforms.•Experience in text analytics, sentiment analysis, and categorization techniques.•Familiarity with Medallia DXA or similar digital experience analytics tools is desirable.
Educational qualifications
•B.E./B.Tech/MBA from a reputed institution.•2 - 7 years of total experience in CX consulting and delivery roles.•Certifications in Medallia preferred.
Roles & responsibilities
•Solution Configuration & Deployment: Configure Salesforce Data Cloud components such as Data Streams, Data Model Objects (DMOs), Calculated Insights, and Segmentation. Ensure accurate setup and alignment with client requirements for seamless data activation.
•Data Integration & Identity Resolution: Design and implement data ingestion pipelines and identity resolution processes to unify customer profiles across Salesforce and external systems.
•Platform Integration: Integrate Data Cloud with Salesforce Marketing Cloud, Sales/Service Cloud, and third-party platforms using APIs, connectors, and middleware tools for end-to-end data flow.
•Requirement Analysis & Documentation: Participate in client workshops to gather business requirements and translate them into detailed technical specifications and configuration steps.
•System Monitoring & Optimization: Perform platform health checks, troubleshoot issues, and optimize system performance to ensure stability, scalability, and compliance..Mandatory technical skills
•Hands-on experience in Salesforce Data Cloud configuration, including Data Streams, Data Model Objects (DMOs), Calculated Insights, Segmentation, and Activation.
•Strong knowledge of data ingestion pipelines, identity resolution logic, and real-time data activation across Salesforce and external systems.
•Proficiency in integrating Data Cloud with Salesforce Marketing Cloud, Sales/Service Cloud, and third-party platforms using APIs, connectors, and middleware tools.
•Technical expertise in data modeling, transformation, and SQL-based querying for Calculated Insights.
•Understanding of data privacy, consent management, and governance principles within the Salesforce ecosystem.
Educational qualifications•B.E./B.Tech/MBA from a reputed institution.•2 - 7 years of total experience in Salesforce consulting and delivery roles.•Salesforce Certifications (e.g., Data Cloud Consultant, Marketing Cloud Consultant) preferred.
Experience: 4 to 15 years (Consultant / Senior Consultant / Lead Consultant)Location: Makati City (Hybrid)
Roles & responsibilities: Build and execute customer journeys using Journey Builder including multi-step lifecycle flows and event-based triggers. Configure Email Studio, Content Builder, and Automation Studio to support campaign execution, scheduled automations, and triggered sends. Develop personalized and data-driven communications using AMPscript, dynamic content, and modular templates. Create and manage Data Extensions, relational data models, and Contact Builder attribute groups. Use SQL queries within Automation Studio to build audience segments, prepare datasets, and support campaign logic. Maintain data quality, subscriber key governance, suppression lists, and preference center logic. Support configuration of Marketing Cloud Connect with CRM to enable synchronized data, event-based triggers, and cross-cloud journeys. Collaborate with product engineering and data teams to align SFMC data structures with broader MarTech and CDP ecosystems. Support reporting and dashboarding using Marketing Cloud Intelligence (Datorama) and SFMC analytics. Assist with A/B testing, deliverability monitoring, and engagement optimization for ongoing improvements. Prepare functional documentation, configuration guides, test scripts, and runbooks. Participate in UAT, troubleshoot issues, and support BAU enhancements
Greetings from GSS HR Solutions!!
Role: Salesforce ConsultantLocation" Manila, PHDuration: PermanentWork setup: Hybrid
Roles & responsibilities • Solution Configuration & Deployment: Configure Salesforce Data Cloud components such as Data Streams, Data Model Objects (DMOs), Calculated Insights, and Segmentation. Ensure accurate setup and alignment with client requirements for seamless data activation. • Data Integration & Identity Resolution: Design and implement data ingestion pipelines and identity resolution processes to unify customer profiles across Salesforce and external systems. • Platform Integration: Integrate Data Cloud with Salesforce Marketing Cloud, Sales/Service Cloud, and third-party platforms using APIs, connectors, and middleware tools for end-to-end data flow. • Requirement Analysis & Documentation: Participate in client workshops to gather business requirements and translate them into detailed technical specifications and configuration steps. • System Monitoring & Optimization: Perform platform health checks, troubleshoot issues, and optimize system performance to ensure stability, scalability, and compliance..
Mandatory technical skills • Hands-on experience in Salesforce Data Cloud configuration, including Data Streams, Data Model Objects (DMOs), Calculated Insights, Segmentation, and Activation. • Strong knowledge of data ingestion pipelines, identity resolution logic, and real-time data activation across Salesforce and external systems. • Proficiency in integrating Data Cloud with Salesforce Marketing Cloud, Sales/Service Cloud, and third-party platforms using APIs, connectors, and middleware tools. • Technical expertise in data modeling, transformation, and SQL based querying for Calculated Insights. • Understanding of data privacy, consent management, and governance principles within the Salesforce ecosystem.
Key behavioural attributes/requirements • Ability to elicit business requirements and translate them into actionable technical solutions. • Strong problem-solving and analytical skills with attention to detail and documentation accuracy. • Excellent communication and presentation skills to collaborate effectively with cross-functional teams. • Adaptability and willingness to learn in multi-cloud environments and dynamic project scenarios. • Collaboration and interpersonal skills for working with global teams and ensuring consistent delivery quality.
This role is for you if you have the below Educational qualifications • B.E./B.Tech/MBA from a reputed institution. • 2 - 7 years of total experience in Salesforce consulting and delivery roles. • Salesforce Certifications (e.g., Data Cloud Consultant, Marketing Cloud Consultant) preferred. • Prior experience in a consulting environment or Big 4 setup is desirable
Roles & responsibilities • The professional in this position is expected to lead/execute Category Management, Strategic Sourcing, Spend Analysis, Target Operating Model, Procurement Maturity Assessment types of projects • Evaluating spend reports to identify opportunities and developing Total Cost Models for the spend categories in consideration • Should have exposure to multiple category management areas such as IT, Professional Services, Marketing, Facilities, and Indirect Spend • Should be able to create insightful dashboards and spend reports and publish them to multiple client stakeholders • Good understanding of the UNSPC / eClass among other classification schemas • Developing and/or customizing RFX templates and pricing worksheets • Analyzing supplier responses, draw conclusions, prepare comprehensive summaries, and prepare business case presentation for clients • Should have excellent communication skills and prior experience of interacting independently with global stakeholders • Should demonstrate strong customer service orientation, possesses good understanding of general project management principles
Mandatory skills • Deep understanding of the Strategic Sourcing process • Ability to perform in a fluid changing environment (consulting) with minimal supervision • Extensive experience working on global projects • Effective verbal and written communication skills. Collaborate with clients - both in offshore and onshore models - to define current state maps (blueprinting), transformation strategy and execution • Strong customer service orientation including demonstrated issue resolution and relationship management skills • Experience in dealing with large data sets and analyzing disparate data • Experience in creating Spend Taxonomy for different industries and proficient in visualization tools such as Alteryx, Advanced Power BI etc. • Manage end-to-end delivery for a project • Strong analytical and critical thinking acumen • Extensive experience working with global client
