FinCom Technologies is a fast-growing startup building modern commerce platforms where shopping meets financial intelligence. We help brands, wallets, and partners deliver smarter, frictionless e-commerce experiences through deep payment and logistics integrations.
We’re looking for a Graphic Artist Lead who is creative, detail-oriented, and experienced in leading a team to produce high-quality visual content for an emerging e-commerce platform. Candidates with prior experience working directly with brands to create campaigns or e-commerce visuals are highly recommended. This is a day shift, Monday to Friday, onsite role.
Job DescriptionLead and mentor a team of graphic designers to produce compelling visuals for product listings, campaigns, promotions, banners, and marketing assetsKnowledgeable and experienced in using AI design tools to enhance creativity, streamline workflows, and produce innovative visuals. Collaborate directly with brands and internal marketing/product teams to create visually engaging campaigns Ensure all visuals align with the brands’ guidelines, quality standards, and campaign objectives Review and provide feedback on designs, ensuring consistency, accuracy, and high creativity Manage multiple projects and prioritize tasks to meet deadlines for campaigns, launches, and seasonal events Develop reusable templates, design systems, and visual standards to scale creative output Monitor creative performance and recommend improvements to maximize engagement and conversions
QualificationsBachelor’s degree in Graphic Design, Multimedia Arts, Visual Communication, or related field 3–5+ years of experience in graphic design, preferably in e-commerce, marketing, or digital campaigns At least 1–2 years in a supervisory or lead role Strong portfolio demonstrating product listing visuals, campaign designs, promotional assets, and brand-focused work Experience working directly with brands to create marketing or e-commerce visuals is highly recommended Knowledgeable and experienced in AI tools for design, content generation, or creative workflow optimization Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, etc.) Excellent communication, leadership, and project management skills Ability to work in a fast-paced, deadline-driven environment
About FinCom TechnologiesFinCom Technologies is a fast-growing startup building modern commerce platforms where shopping meets financial intelligence. We empower brands, digital wallets, and partners to deliver seamless and efficient e-commerce experiences through integrated payment and logistics solutions.
Job OverviewWe are looking for a Customer Service Chat Support Representative to assist our merchants and end-users through chat and email channels. The role focuses on delivering fast, accurate, and customer-friendly support to ensure a smooth experience across our platform.
Job DescriptionRespond to customer and merchant inquiries via email, chat, or phoneResolve issues related to orders, payments, refunds, and platform usageProvide product and platform guidance to usersEscalate complex concerns to the appropriate internal teamsMonitor support tickets and ensure timely resolutionMaintain accurate records of interactions and solutions providedContribute to improving customer experience and support processes
QualificationsBachelor’s degree in any field1–3 years of experience in customer service, preferably in chat or email supportStrong written communication and problem-solving skillsCustomer-focused, patient, and empathetic approachComfortable using customer support tools (e.g., ticketing systems, chat platforms)Ability to multitask and work efficiently in a fast-paced environmentWilling to work on a day shift scheduleExperience in e-commerce, fintech, or technical support is an advantage
