General Description: Supports client 24x7 SOC operation, rotation shift
Main Responsibilities:Monitors, receives and interprets signals received on the access control system (to include duress signals, intrusion alarm signals, etc.)Monitors and review video surveillance feeds and alerts, and acknowledges the alarms in the system, where applicableControls access to areas through the use of electronic and mechanical access controlEstablishes exact coordinates and plots incident scene activities through the use of refined grid mapsPerforms emergency dispatch, crisis intervention and provide pre-arrival instructions for emergency, medical, security incident, and other events as reportedInitiates site-wide emergency and routine notifications via public announcement systemDocuments responses through prescribed email notification to MMP security managementGenerates daily door alarm reports (door forced open, door held open, break glass instances, etc.) and monitor for root cause and remediationGenerate and maintain daily, weekly, and monthly security and event reports to summarize findings, trends, and anomaliesLogs shift activity and other administrative functions as assigned
RequirementsAbility to operate a computer keyboard and to read and understand a variety of written materials such as directives, policies, and procedures.Ability to handle multiple priorities / tasks efficiently with interruptions.Possess strong organizational skills, high level of accuracy, and attention to detail with excellent memory retention.Ability to listen and understand directions, information and ideas presented verbally and in writing.Ability to handle a variety of customer service issues with tact and diplomacy in a confidential manner and verbally solicit and obtain relevant information through radio and telephone communications.Ability to deal effectively with a variety of individuals under highly stressful situations and perform various tasks simultaneously.Ability to fluently speak, read and write in local language(s) and English to the extent of giving and understanding written orders, verbal instructions, and being capable of composing reports which convey complete and accurate information, as well as to read maps.Ability to communicate ideas effectively, including the preparation of reports and logs.
Desired experience in any of the following:Public or private sector security organization, preferably in similar SOC environmentLaw Enforcement DispatchEmergency Services / Emergency Response / Medical Response / CPR / First Aid
Interested candidates may send your updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability via the button of APPLY NOW below
We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified.
Thriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry. Discovering the roleThe position of Solutions Engineer is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
Main Responsibilities:Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
Quotation & Configuration CheckEnsure all the system configuration and quotes are accurate for SEA region.Provide technical training for SEA sales team and technical team.Provide after sales technical support (project/CS) if any PM/engineer needs help.Provide T&C support for SEA projects.
On site client trainingEnsure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.Prepare customer training materials and deliver professional customer training.Attend internal training, improve skills. RequirementsMin 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.Basic IT knowledge in security hardware, network and database.Familiar with security access control system, CCTV and alarm system products / systems is an advantage.Candidates with technical presales background will be an advantage.Good communication and coordination skills.Client service oriented and quick learner.
Interested candidates may send your updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified.
Thriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.
Discovering the roleThe position of Account Manager is responsible for expanding business in the Southeast Asia region, providing Security Solutions and related product system to our clients, and achieving Convergint business target.
Main ResponsibilitiesStrive to attain position and departmental revenue and profit objectives.Create and discover sales leads to drive business growth.Prepare quotations, proposals, and preliminary system designs with utmost professionalism.Offer innovative ideas and recommendations to enhance sales performance, reputation, and market presence.Amplify the recognition and reputation of Convergint through effective sales and marketing strategies.Cultivate and nurture strong partnerships with associate companies.Sustain a comprehensive understanding of security concepts and systems, ensuring top-notch client consultation.Collaborate in project management, site meetings, and client communications when required.
RequirementsBachelor's degree or higher qualification.Minimum 3 years of practical experience in solution-based sales (preference for security-related expertise) / project sales within a multinational corporation.Experience in IT solutions or Audio-Visual Systems sales shall be considered for this opportunity.Display robust analytical skills, meticulous attention to detail, and the ability to handle multiple tasks effectively.Exhibit excellent communication, presentation, and negotiation capabilities.Be a team player, valuing collaboration and cooperation.Familiarity with ACAD is considered advantageous.Fluency in both spoken and written English is required.
Interested candidates may send your updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified.
Thriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.
Discovering the roleConvergint is looking for a full-time, enthusiastic, results driven and forward-thinking General Manager to join our amazing culture. In this role, you will be responsible for setting the strategic direction of their assigned market; for developing and growing the business; and for maintaining the existing business and customer base. The General Manager will work strategically and collaboratively with other Convergint Business Leaders supporting overall business development, account management, service execution and ensuring best customers’ experience. The General Manager has ultimate financial accountability and responsibility for the business results. As a General Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.
Job Description:To create, gain approval for and ultimately ensure the business achieves the annual business plan by way of sales, revenue and profitability goals.To report, adjust and modify business plans and budgets throughout the year as necessary.To develop and gain agreement/sign off for all related business/department budgets.To manage and monitor customer/client satisfaction levels and to provide interventions when deemed necessary.To monitor and maintain colleague satisfaction levels.Direct local recruiting, selection, and hiring activities of operations personnel in accordance with standard practices and working in conjunction with the HR Department and National Operations.To oversee and approve all colleague (in cooperation with HR) issues including offer letters, changes in policy, terminations, disciplinary issues, etc.To approve and control all company expenditures and ensure maintenances of all assets.To approve and control the intake of all “installed business” sales orders and ensure delivery of all installed business at or above booked/estimated margins.Ensure that all business operations – sales, service delivery, project management, risk management, human resources are conducted in compliance with established best practices, processes, and policies.Conduct performance management (in cooperation with HR) throughout the year including annual performance evaluations and salary planning.To adhere to and promote all safety programs in place at Convergint in all locations.Responsibility and accountability for business activity conducted through and on behalf of Convergint in their assigned location.Sales, operations teams assigned to support the customer growth report directly into the role.The role provides support, guidance, counsel, direction and management to each of the departments.Managing the organization consistent with the company’s published Values and Beliefs.Overall business strategies for the company are initiated by either the CEO/President and it is the GM’s responsibility to successfully implement and communicate these strategies throughout the organization.Performs other duties and responsibilities as requested or required.
Requirements:College/Bachelor/master’s degree or equivalent experience Technical diploma and/or equivalent trade experience preferred.More than 10 years of relevant work experience, with at least 5 years in managerial positions with sales management, business operations, P&L management, and operations management.Business/Market knowledge pertaining to one or all of Electronic Security, Audio Video, Building Automation, ELV, IT Solutions and solution relevant industry.Proven experience in a senior leadership role, preferably as a Managing Director, General Manager or in a similar capacity.Strong understanding of the Philippines and business environment.Extremely adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus.Excellent analytical skills necessary to resolve problems and look for solutions.Strong skills in troubleshooting and handling complex or multiple jobs.Advanced financial analytical skills including cost control.Expert ability to facilitate a collaborative working environment for customers and team members.A strong understanding of the local market and local industry is required.
Thriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.
Discovering the roleThis role is responsible for preparation of proposals and technical documentation according to standards, translating RFPs and other material, and providing strong support for Sales team on projects and assignments.
Key role objectives:Provide documentation, coordination, and follow-up support for Sales team.Achieve work efficiency through effective use of standardized templates and toolsTimely & quality execution of scheduled tasks for Sales team.Self-development through training on security concepts, systems and market.
Main ResponsibilitiesProvide administrative support to Sales team on projects and assignments wherever necessary.Prepare quotations, change orders, project documentation and “kick off” package accurately and according to Account Manager standards.Participate in supplier trainings to improve security and technical knowledge.Support in coordination with internal and external clients, sub-contractors and related parties where appropriate.Prepare project related drawings.
RequirementsDiploma / Bachelor's degree in business administration, marketing, or a related field.Proven experience in a sales support or coordination role, preferably in the technology or security industry, handling projects-based support.Strong organizational and multitasking skills with a keen attention to detail.Strong written and verbal communication skills.Proficient in Microsoft Office suite and CRM software.Ability to work independently and collaboratively in a fast-paced environment.Customer-focused mindset with a commitment to delivering high-quality service
Interested candidates may send your updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability. We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified.
Thriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry. Discovering the roleThe role of the Purchasing and Logistics Coordinator entails maintaining a smooth and timely purchasing and delivery process to meet targeted schedules. They are responsible for coordinating customs clearance and logistics processes. Additionally, this position is accountable for effective documentation and file management.
Main ResponsibilitiesPossess sourcing experience and demonstrate responsibility and responsiveness in a fast-paced environment.Procure products and equipment promptly to meet project and service requirements.Ensure timely delivery by following up with vendors on confirmed purchase orders, adhering to targeted schedules.Take responsibility for timely delivery to fulfill specific project needs.Manage purchasing information in the ERP system to ensure accurate and up-to-date data.Coordinate import and export processes, including customs clearance and logistics coordination.Oversee the faulty replacement process and warehouse operations.Maintain documentation and file management.Handle inventory management, including goods control, receipt, and delivery.
RequirementsDiploma or Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a relevant field.Have a minimum of 1-2 years of experience in purchasing and logistics coordination.Possess excellent analytical and problem-solving skills, with meticulous attention to detail.Demonstrate strong organizational and multitasking abilities to manage multiple projects and meet deadlines.Exhibit effective communication and interpersonal skills for collaboration with internal teams, suppliers, and logistics providers.
Interested candidates may send your updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified.
