YOUR ROLE
Operating under guidance from their manager/team lead, this role will be responsible for the delivery/support of information technology application and configuration of solutions as they relate to assigned business functions. Assist in maintaining and supporting IT applications/infrastructure/solutions in order to contribute to a first class IT Management Service for our operations.
Provides maintenance, monitoring and capacity planning of designated systems identifying trends or problems.Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance.
WHAT ARE YOU GOING TO DO?
Applies standard IT methods, knowledge and CEVA standards and practices to tasks and situations related to providing application production support servicesResponds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses standard analytical tools and rules to determine root cause and resolve the broad range of application problemsSupports single business/technical applications. (R&M run & maintain activities)Ability to configure SNOW (Service Now) to meet customer-specific requirements and will provide user support for the customer’s user community. This role will use Service Now for configuration and minor development activities. This role expects to work with all the SNOW modules, perform minor custom development and create solutionsUnderstands compliance and regulatory rules, ensures compliance as directed by manager. Participates and contributes to internal and external activities in relationship to production control, system and application controls, and systems monitoringProvide on-call support for assigned functional areas on a limited basisAbility to accommodate flexible work schedules to meet support levelsWith direct supervision, able to complete daily activities related to prioritization and expected deliveryWorks directly with CEVA business and other IT teams to understand, diagnose and resolve requests for assistanceAbility to learn and comprehend complex tools and systemsParticipate in tuning, monitoring, and testing of applicationsAbility to create proper documentation of the tasks handled. Create Knowledge articles and streamline operational activitiesStrong written and verbal communication skills, including documenting SNOW configurations and submitting change requests to Change Advisory Boards (CABs).
WHAT ARE WE LOOKING FOR?
Bachelor's degree in Computer Science, Information Systems, Engineering, or Business (or equivalent related field experience)ITIL Foundation2-3 years of technical experienceExperience in production support or implementation of IT services or projectsProficient in IT ticketing system, Service Request Management (SRM) and ITSM Suite to include Incident Management, Problem Management, Change Management, Asset Management and Knowledge Management in SNOWKnowledge in functional domain or technologyGood analytical and problem-solving skillsWorking knowledge of ITSM SuiteKnowledge of failover, deployment processes, change management, service management
WHAT DO WE HAVE TO OFFER?
Competitive basic salaryHMO w/ 2 free dependents from day 1 of hiring20 annual leaves + bereavement leave + wedding leaveHybrid set up w/ 3 days a week onsite and 2 days WFH.Annual Performance Reviews w/ a chance of a salary alignment.Annual Company Performance BonusRetention Bonus (similar to a signing bonus after 1 month of your start date, renewable every year)Retirement Fund
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career!
WHAT ARE YOU GOING TO DO?
Ensure Approved Quotation, OSG, Debit Note, SOP are in placeResponsible for all invoicing or every activity performedEnsure accuracy of billed cost and selling itemsReport/Monitor Low Yield Account, of Negative GMCoordinates with sales, counterparts, and OPS for the scope of work required for each transactionProvide timely report of jobs doneEnsure completeness of documentation and invoices from suppliers and counterpartMonitors every stage of the invoicing process in corresponding reportMonitors dispatching and collection speed
Rate Data Processor
ValidationEnsure that the Tariffs & Rates are being approved by Regional Autorating ValidatorValidate the structure of Tariffs & Rates provided by the local entities
Data ManagementTranslate those Tariffs and Rates provided in various local formats into the standard template, upload into CW1 following SOP providedResponsible for accurate and on-time upload of those Tariffs and Rates in the solutionVerify the accuracy of the output of auto rating in CW1 files with requestorTroubleshoot, rectify & re-upload if necessary
Continuous ImprovementPropose continuous improvement in the solution and process of creation and maintenance of tariffs and rates.
WHAT ARE WE LOOKING FOR?
Bachelor's Degree in Finance/Accounting, Business Admin/Customs or equivalent Knowledgeable in MS Office ApplicationsFamiliar with basic accountingPreferably 6 months to 1 year working experience financial / accounting position /Int’ Freight Forwarding/Customs Brokerage OperationsComputer familiarComfortable with numbersMust have keen eye for detailsExcellent reporting and analytical skillsHas good organization and planning capabilityFamiliar with Incoterms
WHAT DO WE HAVE TO OFFER?
HMO w/ 2 free dependents from day 1 of hiringGroup Life InsuranceMedical Reimbursement (includes eyeglasses)Service Incentive Leave + Sick Leave + Vacation Leave + Bereavement Leave + Wedding LeaveBirthday tokenAnnual Performance Reviews w/ a chance of a salary alignmentAnnual Company Performance Bonus
ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
YOUR ROLE
L2 Database engineers manage a company's flow of information. They perform Database administration tasks including monitoring, maintenance of Databases to prevent system outages, ensure high quality Database availability, reporting and day to day management under minimal guidance from the Senior DBA. Models and acts in accordance with our guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Ability to work independently with minimal supervision and assistance.Ability to implement disaster recovery and high availability, Establish a disaster recovery protocol.Working hours are 40 hours a week, Rotating schedule typically include regular unsocial hours. Overnight, Holidays and weekend work.Familiarity with the main data manipulation languages and the principles of database design.Communication, Teamwork, negotiation skills, problem-solving and good analytical skills.Create accounts for all users and assign security levels.Participate in company’s cross-training programWriting database documentation, including data standards and proceduresWorking closely with IT project managers, database programmers and DCMDevelop monitoring, alerting and reporting capabilities.Identify mission critical production jobs and troubleshoot application issuesPlan and perform Database updates and upgrades.Provide 24/7 support as needed.Follow established policies and procedures.Advance scripting skill and ETLPerforms other duties as assigned.Basic knowledge on Operating system.
WHAT ARE WE LOOKING FOR?
Bachelor’s degree related to computer studies.Certificate is an advantage.Minimum of 3 years’ experience in maintaining Oracle Database systemsWith experience on open-source database technologies, PostgreSQL and MySQLWith experience working in Unix/Linux operating systemsWith experience working with global enterprise environmentWith experience in deploying at least two of the following infrastructure architectures: Oracle Enterprise 12c, PostgreSQL 14.x, MySQL 5.x, MSSQL 2008/2012/2014Intermediate Performance optimization skillsetHigh availability and disaster recoveryGood troubleshooting skills. Logical thinker and good analytical skills.Understanding of computer software, databases and programming.Excellent written/spoken English languageAble to work off own initiative. Ability to multitask and excellent time management skills.Able to own an issue and see it through to resolutionPossess problem solving skill, conflict resolution, decision making and planning skills
WHAT WE OFFER
Competitive basic salaryHMO w/ 2 free dependents from day 1 of hiringMedical reimbursement (includes eyeglasses)Life insurance20 annual leaves + bereavement leave + wedding leaveHybrid set up w/ 3 days a week onsite and 2 days WFH. This will depend on the business needs and agreement with the manager.Annual Performance Reviews w/ a chance of a salary alignmentAnnual Company Performance BonusRetention Bonus (similar to a signing bonus)Retirement Fund
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
WHAT ARE YOU GOING TO DO?
Review all documents including pre-alert, e manifest, draft INV and handle other tasks as needed. The individual in this position must be capable of performing all the essential functions with or without a reasonable accommodationChecks all required Import documents from counterparts (carrier, consignee, supplier, etc.) to ensure documents are complying with customs regulation and internal proceduresChecks responses from counterparts and finalizes validation of required documentsFollows-up shipment status in the Import area, identifies incidents and ensures resolution of incidentsEnsure outstanding service of import team by overseeing workflow and work prioritization and by communicating directly with customer service teamResolve workflow and special processing issues by maximizing productivity and resource allocation and by analyzing problems and communicating ideas and solutions to other business units and managers.Ensure regulatory compliance by administering company policies and procedures and by establishing audit proceduresKeep internal and external customers updated regarding the arrival of shipments, any delays of their cargo, and when their shipments are available for pick up and/or delivery.Initiate and maintain customer master profiles to have correct information on hand to offer consistent service and solution.Maintain close liaison with the accredited broker and other government agencies for various specialized Customs clearance requirements.Communicating information and instructions to/from vendors.Researching and resolving operational problems.Train new hires on departmental processes and procedures.Filing and safe keeping of Shipment file and other necessary documents for future referenceComply with company requirements related to QHSE.Ensures implementation of customer SOP – traffic analysisMonitoring of KPI agreement based on contract or agreed SOPSelect/train/motivate/provide guidance and develop co-employees in the import departmentPromotes accountability and solution driven.Collaborate with the team and other dept. to ensure clear communication, alignment, and efficient execution accounts handled.Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performancePerforms IT systems related tasks to provide up to date information on shipment
WHAT ARE WE LOOKING FOR?
Must possess at least a Bachelor's Degree in ForwardingSupply Chain Training-be it specific theoretical and practical training or “on the job” trainingMinimum 5 years experience in operations (end user of SP and operational systems)- Air or Ocean or both, of which minimum 2 years with CEVA/2 years of OFS experienceVery good knowledge of Air operationsExcellent knowledge of specific Air processes and related toolsFull understanding of Matrix OFS Functionalities on all modulesFull understanding of other Operational Systems, e.g Navigator, One View, One Scan, EDI processing, etc.Proven coaching capabilities at desk levelGood training skillsGood knowledge of local laws and regulations, related to Air operationsLeadership skills and ability to motivate and develop individuals and teamsGood problem-solving skillsGood communication skills in EnglishAbility to explain technical topics to management as well as to usersProfound ability to interpret and analyse documents and proceduresActive listeningInfluencing skillsHands-on mentalityTeam spiritBeing result oriented, highly motivated yet pragmaticLogical, structured thinkingInstructional-ability to deliver training in engaging wayWillingness to learn
WHAT DO WE HAVE TO OFFER?
Must possess at least a Bachelor's Degree in Customs Admin, Airline Operation/Airport Management, Logistic/Transportation or equivalent Has a minimum of three (3) years working experience on a Freight Forwarding / Logistics businessKnowledgeable in Customs ProcedureKnowledgeable in Air Cargo Freight ForwardingKnowledgeable in MS Office Applications Knowledgeable in Air Cargo TrackingMust be able to work under pressureMust have keen eye for detailsKnowledge in Electronic Submission of Manifest is an advantage
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
YOUR ROLE
Responsible for overseeing and assisting with the configuration and maintenance of simple to large-scale network infrastructure. Responsibilities will also include assisting in the maintenance of existing network infrastructure in a continuous service improvement approach.Network Engineer will provide remediation support to CEVA customers through the design, implementation, and integration of network infrastructure, assisting Project Managers with customer projects. Models and acts in accordance with our guiding principles and core values. First level escalation from help desk/NOC.
WHAT ARE YOU GOING TO DO?
Monitor and maintain all the network devices (SD-WAN devices, routers, switches, wifi controllers, etc) and any other related equipment and services.Perform audit on Network Devices to make sure that they have the standard configurations applied, firmware is to up-to-date, and evaluate if there are risks with the current setup (e.g End of Life Devices, SPOF Switches).Create and maintain documentation for monitoring, processes, network diagrams and existing devices inventory.Plan, schedule, and implement network upgrades (SD-WAN devices, routers, switches, wifi controllers, etc).Prepare and configure network devices for New Site Implementations and Migrations.Perform cleanups related Decommissions.Provide service/change management support (e.g. Configuration changes on Network Devices, Access points activations).Work on incidents/problem tickets related to infrastructure, collaborate with other Infrastructure teams and Vendors if needed.Identify mission critical production network related issue and troubleshoot end-user issues.Create and maintain documentation for monitoring, processes, network diagrams and existing devices inventory.Monitor and maintain all the network devices (DC, SD-WAN devices, routers, switches, wifi controllers, etc) any other related equipment and services. Perform network devices upgrade activities.Be available, willing to cover shifts as required, to rapidly troubleshoot any problems resulting from the changes and or faults.Create WIFI Planner/Heatmap for offices and warehousesPerform Disaster Recovery failover for Data Center and illustrate traffic flowHandle and prepare Data Center capacity reporting and weekly changes
WHAT ARE WE LOOKING FOR?
Bachelor's degree in Computer Science/engineering or related field preferred or minimum of 3 to 5 years' of relevant experienceGood relevant experience with DC, SD-WAN, LAN, and Wi-Fi technologies.Understanding of DC technologiesUnderstanding of SD-WAN and LAN technologiesCisco/HP certification is required (CCNA).CCNP preferred.
Experience:
SDWAN: 1. Experience in provisioning/activation of SDWAN edges2. Creation of business policies and profiles depending on the requirements of the customer3. Solid understanding of routing protocols (BGP, static, OSPF)4. Able to configure and troubleshoot IPSEC/GRE tunnels5. Solid understanding of the underlay and overlay technologies6. Has hands-on experience with Network Address Translation (NAT)
LAN: 1. Able to configure L2 and L3 switches from scratch (e.g. hostnames, banners, SSH, radius, IP address, SNMP, syslog, Smart Licensing, Trunk ports, Access ports, Access Lists)2. Able to configure and troubleshoot issues with regards to Etherchannel (LACP, PAGP), Spanning Tree, Port Security, DHCP Snooping, HA (High Availability), and Stacking of Switches.3. Perform firmware upgrades on devices from multiple vendors4. Solid understanding on popular networking protocols such as ICMP (ping and traceroutes), DHCP, FTP, TFTP, SSH, HTTP, HTTPS, Radius, SMNP, and DNS.5. Able to perform and analyze packet captures using Wireshark6. Preferably with basic knowledge on scripting but not required
WIFI: 1. Preferably with experience with WIFI Planner/Heatmap Creation2. Solid understanding of 802.11 technologies3. Basic Understanding of authentication methods (e.g Open, 802.1x)4. Familiarity with controller-based and standalone access points5. Has experience in activating controller-based access points6. Has experience working on WIFI related issues (e.g Signal problems, RF Guns disconnections)
DC: 1. Solid understanding of HSRP, VRRP, Stacking and redundancy technologies2. Solid understanding of VPC, VSS and network resilience technologies3. Handled MPLS technology and strong background on OSPF, BGP, VPN protocols4. Experienced on Data Center interconnect technologies. IE: VDC, DCI and OTV technologies5. Experienced on Installing, maintaining and managed Cisco Nexus device6. Experienced on Network Failover scenarios and identify mean time to recover
Specialist Knowledge & SkillsManage network operations for data communications, including scheduled maintenance, upgrades, obsolescence, and capacity requirements. Ensure that network infrastructure is properly documented and meets architecture designs and standards.Worked alongside global partners in a 24x7 environment.Worked in a Global roleWorked in a geographically dispersed team
WHAT WE OFFER:
Competitive basic salaryHMO w/ 2 free dependents from day 1 of hiringMedical reimbursement (includes eyeglasses)Life insurance20 annual leaves + bereavement leave + wedding leaveHybrid set up w/ 3 days a week onsite and 2 days WFH. This will depend on the business needs and agreement with the manager.Annual Performance Reviews w/ a chance of a salary alignmentAnnual Company Performance BonusRetention Bonus (similar to a signing bonus)Retirement Fund
ABOUT TOMORROW:
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
YOUR ROLE
Operating under guidance from their manager/team lead, this role will be responsible for the development/delivery of information technology application and configuration of solutions as they relate to assigned business functions. Assist in designing, developing, maintaining and supporting IT applications/infrastructure/ solutions/architecture in order to contribute to a first class IT Management Service for our operations.
Incident, Problem & Change Management, you will play a key role in our global application support chain. Analyze, resolve, and document both incidents and anomalies efficiently, while ensuring a clear handover with other regional teams. Contribute to continuous improvement processes, helping prevent recurring problems and reducing anomalies over time.
WHAT ARE YOU GOING TO DO?
Perform tasks for the CoE’s and Cluster IT project/portfolio management oriented work efforts and assignments, ensures that goals and objectives are met within time, scope and resource requirements. Has an understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions/timelines for projects.Applies standard IT methods, knowledge and CEVA standards and practices to tasks and situations; contributes to overall work effort by defining project requirements, performing feasibility and needs/impact assessments, completing project specificationsResponds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses standard analytical tools and rules to determine root cause and resolve the broad range of application problemsWrites functional requirements, develops test plans, and works with production issues; Follows project and software development methodologies and processes and may assist in aligning the process with project needsSupports single business/technical applications. (R&M run & maintain activities)May be involved in the installation and tuning of modifications, as well as archiving data. Generally this position has light programming skills in the appropriate language to develop necessary “work arounds”Understands compliance and regulatory rules, ensures compliance as directed by managerMay provide on-call support for assigned functional areas on a limited basisAbility to accommodate flexible work schedules to meet support levels for globally deployed applicationsWith direct supervision, able to complete daily activities related to prioritization and expected deliveryWorks directly with CEVA business and other IT teams to understand, diagnose and resolve requests for assistanceAbility to learn and comprehend complex tools and systemsParticipate in tuning, monitoring, and testing of applications
WHAT ARE WE LOOKING FOR?
University or higher education degree in IT Management or Supply Chain Management, or comparable experience in the Logistics industry.1-5 years of technical experience, application support, incident/anomaly management, or functional analysis is an advantageFresh graduates are welcome to applyExperience in implementation and delivery of services or projectsSQL (data reading and analysis)Knowledge of EDI exchanges and FTP/sFTP transfersKnowledge of application architecture and microservices (a plus)Knowledge of SharePointKnowledge of Ticket/Problem Management Tools e.g. ServiceNow/Remedy/OTRS/etcTechnical Documentation writer Knowledge in functional domain or technologyGood level of numeracyGood analytical and problem solving skillsWorking knowledge of Microsoft Office SuiteAbility to work on own initiativeAbility to prioritize activities based on defined guidelines Good team working skills Good oral and written communication skillsWorking knowledge of written and spoken English
WHAT WE OFFER
Competitive basic salaryHMO w/ 2 free dependents from day 1 of hiringMedical reimbursement (includes eyeglasses)Life insurance20 annual leaves + bereavement leave + wedding leaveHybrid set up w/ 3 days a week onsite and 2 days WFH. This will depend on the business needs and agreement with the manager.Annual Performance Reviews w/ a chance of a salary alignmentAnnual Company Performance BonusRetention Bonus (similar to a signing bonus)Retirement Fund
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
YOUR ROLE
This position serves as the senior expert responsible for the delivery/support of information technology application and configuration of solutions as they relate to the business functions. Assist or participate in designing, maintaining and supporting IT applications/infrastructure/ solutions in order to contribute to a first class IT Management Service for our operations.Provides capacity planning, monitoring and maintenance of designated systems identifying trends or problems.Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance.Will manage a local team of support engineersEffectively communicates the status of the deliverables, and ensures the work products are produced on time.
WHAT ARE YOU GOING TO DO?
Perform tasks for the CoE’s and Cluster IT project/portfolio management oriented work efforts and assignments, ensures that goals and objectives are met within time, scope and resource requirements. Has an understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions/timelines for projects.Applies standard IT methods, knowledge and CEVA standards and practices to tasks and situations related to application production support.Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses standard analytical tools and rules to determine root cause and resolve the broad range of application problemsEnsure continuity of business processes supported by one or many applications and services.Serves as expert for one or more business/technical applications. (R&M run & maintain activities). Identifies faults and issues and recommends appropriate paths to resolution and fixing as appropriate.May be involved in the installation and tuning of modifications, as well as archiving data. Generally this position has light programming skills in the appropriate language to develop necessary “work arounds”. Ensures that applications, services and interfaces are documented and kept current.Understands compliance and regulatory rules, ensures compliance as directed by manager. Participates and contributes to application and system external and internal audits in relationship to production control, system and application controls and monitoring.Provides and coordinates on-call support for assigned functional areas on regular basisAbility to accommodate flexible work schedules to meet support levels for globally deployed applicationsAble to complete daily activities with minimal supervision related to prioritization and expected deliveryWorks directly with CEVA business and other IT teams to understand, diagnose and resolve requests for assistanceDemonstrates command of and applies complex tools and systemsDirectly participate within the broader IT organization to address business requestsCoordinates resource assignments as needed to complete deliverables within the agreed timeframe.Serves as the escalation point of contact for technical activities for the teamCoordinates with IT teams requesting changes/ projects to prioritize, schedule, and staff. May also coordinate effort with Customers and Suppliers as necessary.Can provide supervisory services for other members of the team in participation with the Support Lead/Manager, including scheduling, mentoring, resource review, performance feedback
WHAT ARE WE LOOKING FOR?
Bachelor’s degree related to IT or Business.7+ years of diverse IT experience encompassing infrastructure, applications, operations and business experience4+ years of experience providing Production Support for Global/ International based customers2+ years of implementation and delivery services, preferable for large complex projects and customersStrong SQL skills for queryingKnowledge of EDI exchanges and FTP/sFTP transfersKnowledge of application architecture and microservicesUser Access/Account ManagementWindows/Linux/UnixTechnical Documentation writerKnowledge of Network/FirewallInternal Controls Audit (e.g. SoX)Knowledge of EDI/TibcoTicket/Problem Management Tools e.g. ServiceNow/Remedy/OTRS/etcBusiness acumen and solid knowledge of applications and implementing logistics technologies.Infrastructure technologies as defined for functional area of responsibilityAble to work effectively in a dynamic, matrix environment.Able to translate technical terms to operational teams and vice versa. Able to perform technical analysis and produce effective business requirements documentation.Possess analytical skills enabling trouble-shooting on software and hardware.The function requires in depth knowledge of CEVA solutions/services & processes in order to assess risk and apply quality controlThe function requires in depth knowledge of testing, failover set up and testing, back up set up and testing, regression testing, deployment processes, change management, service management.Capable in presenting to internal / external customers in formal or informal situationsAbility to understand, define, monitor, analyse and react to key performance indicators for assigned functional areas
WHAT WE OFFER
Competitive basic salaryHMO w/ 2 free dependents from day 1 of hiringMedical reimbursement (includes eyeglasses)Life insurance20 annual leaves + bereavement leave + wedding leaveHybrid set up w/ 3 days a week onsite and 2 days WFH. This will depend on the business needs and agreement with the manager.Annual Performance Reviews w/ a chance of a salary alignmentAnnual Company Performance BonusRetention Bonus (similar to a signing bonus)Retirement Fund
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
YOUR ROLE
L2 Database engineers manage a company's flow of information. They perform Database administration tasks including monitoring, maintenance of Databases to prevent system outages, ensure high quality Database availability, reporting and day to day management under minimal guidance from the Senior DBA. Models and acts in accordance with our guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Ability to work independently with minimal supervision and assistance.Ability to implement disaster recovery and high availability, Establish a disaster recovery protocol.Working hours are 40 hours a week, Rotating schedule typically include regular unsocial hours. Overnight and weekend work.Familiarity with the main data manipulation languages and the principles of database design.Communication, Teamwork, negotiation skills, problem-solving and good analytical skills.Create accounts for all users and assign security levels.Participate in company’s cross-training programWriting database documentation, including data standards and proceduresWorking closely with IT project managers, database programmers and DCMDevelop monitoring, alerting and reporting capabilities.Identify mission critical production jobs and troubleshoot application issuesPlan and perform Database updates and upgrades.Provide 24/7 support as needed.Follow established policies and procedures.Advance scripting skill and ETLPerforms other duties as assigned.Basic knowledge on Operating system.
WHAT ARE WE LOOKING FOR?
Bachelor’s degree related to computer studies.Minimum of 3 years’ experience in maintaining MSSQL Database systems.With experience on open source technologies, PostgreSQL, MySQL, CassandraWith experience on working with global enterprise environmentWith experience in deploying at least two of the following infrastructure architectures: MSSQL 2008/2012/2014/2016/2019, Oracle Enterprise 12c/19c, PostgreSQL 12.x, MySQL 5.x/8.xIntermediate Performance optimization skillsetHigh availability and disaster recoveryGood troubleshooting skills. Logical thinker and good analytical skills.Understanding of computer software, databases and programmingExcellent written/spoken English languageAble to work off own initiative. Ability to multitask and excellent time management skills.Able to own an issue and see it through to resolutionPossess problem solving skill, conflict resolution, decision making and planning skills
WHAT WE OFFER
Competitive basic salaryHMO w/ 2 free dependents from day 1 of hiringMedical reimbursement (includes eyeglasses)Life insurance20 annual leaves + bereavement leave + wedding leaveHybrid set up w/ 3 days a week onsite and 2 days WFH. This will depend on the business needs and agreement with the manager.Annual Performance Reviews w/ a chance of a salary alignmentAnnual Company Performance BonusRetention Bonus (similar to a signing bonus)Retirement Fund
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
YOUR ROLE
This function has three main proposes:Support compliance to usage of operational systems and respective enhancementsSupport Station Process (including inherent policies and procedures) compliance and improvementsBe the direct link between BL and end users
WHAT ARE YOU GOING TO DO?
Understand current levels if compliance to Operational System usage and enforce it by providing specific coaching and defining actions (together with the sites) to close existent gaps. Regular briefing on station process compliance to Cluster BL Leaders and have them enforce actions if requiredUnderstand current levels of compliance to Station Process (including inherent policies and procedures) and enforce it by providing specific coaching and defining actions (together with the sites) to close existent gapsProvide clarification to end users in regards to Station Process and Operational Systems, answering specific queries, sharing good practices and communicating changes and new developments. Provide specific training, based on the end users need (based on global training modules).Identify improvement opportunities in the operational systems, assess changes proposed by the end users and create (or review) change request. Submit and discuss CR with the BL at Cluster and Global level (and eventually with IT). Follow up respective implementation.Identify improvement opportunities in the SP, assess changes proposed by the end users and create (or review) change request. Submit and discuss CR with the BL at Cluster and Global level. Follow up respective implementation.Responsible for UAT, help develop test scripts and provide pro-active feedback to the IT organizationCreate local WI-SP and System-upon approval of the CR / Exception from the Global Team or for the WI already defined as “local” in the SP, to explain how the specific tasks are to be perform by the end user. Support the creation of the global WIs, if required by the BL Global teamOn request, support Business Implementation / BD in regards to customer implementation, to evaluate specific process/system requirementsEstablish efficient two way communication between BL (Cluster and Global) and the end users- sharing the processes, news, training with the users and highlighting to BL the issues, risks, suggestions for improvement to the end users
WHAT ARE WE LOOKING FOR?
Must possess at least a Bachelor's Degree in ForwardingSupply Chain Training-be it specific theoretical and practical training or “on the job” trainingMinimum 5 years experience in operations (end user of SP and operational systems)- Air or Ocean or both, of which minimum 2 years with CEVA/2 years of OFS experienceVery good knowledge of Air operationsExcellent knowledge of specific Air processes and related toolsFull understanding of Matrix OFS Functionalities on all modulesFull understanding of other Operational Systems, e.g Navigator, One View, One Scan, EDI processing, etc.Proven coaching capabilities at desk levelGood training skillsGood knowledge of local laws and regulations, related to Air operationsLeadership skills and ability to motivate and develop individuals and teamsGood problem-solving skillsGood communication skills in EnglishAbility to explain technical topics to management as well as to usersProfound ability to interpret and analyse documents and proceduresActive listening Influencing skillsHands-on mentalityTeam spiritBeing result oriented, highly motivated yet pragmaticLogical, structured thinkingInstructional-ability to deliver training in engaging wayWillingness to learn
WHAT DO WE HAVE TO OFFER?
HMO w/ 2 free dependents from day 1 of hiringGroup Life InsuranceMedical Reimbursement (includes eyeglasses)Service Incentive Leave + Sick Leave + Vacation Leave + Bereavement LeaveBirthday tokenAnnual Performance Reviews w/ a chance of a salary alignmentAnnual Company Performance BonusRetirement Fund
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
YOUR ROLE
The role is accountable for managing critical Aircraft on Ground (AOG) situations, ensuring uninterrupted shipment flows across all times and locations. It also provides seamless support to both key accounts and new customers, maintaining service excellence under demanding conditions.
WHAT ARE YOU GOING TO DO?
Manage AOG situations, acts swiftly to coordinate urgent logistical requirements whether it is import, export or cross trade / drop shipment from pick up to delivery.Ensure shipment continuity, oversee the flow of shipments across all times and locations without disruption.Handle weekend or holiday bookings and rate inquiry, provide reliable coverage during non-standard hours to meet customer needs.Support key accounts, deliver consistent, high-quality service to established clients with complex requirements.Coordinate with internal team, closely work with operations and overseas agents.Data entry in Daily Monitoring Report (DMR), CVIEW and CQUOTE Platform.Monitor and report AOG cases, track incidents, document resolutions, and provide insights for process improvement to immediate supervisor.Maintain compliance and safety standards, ensure all actions align with company business rules and policies.
WHAT ARE WE LOOKING FOR?
Bachelor’s/ College Degree in Business Administration, Marketing, Aviation, Customs, Supply Chain or equivalent.Has deep knowledge and understanding regarding handling customer requirements and complaints.At least 1 year experience in freight selling and customer service is an advantage.Ability to analyse and comply with customer freight and brokerage requirements.Experience in handling export and import shipments both via Air and Ocean Freight under PEZA or consumption.Experience in handling cross trade/ triangular shipments.Experience in handling AOG shipments.Strong background in Freight Forwarding industry.Specialist Knowledge & SkillsExcellent Analytical SkillsBusiness Minded and KPI OrientedExcellent understanding in shipping incoterms.Customer and Result Oriented.Interpersonal & Communication SkillsHas good decision-making ability and solution providerExcellent communication skills, both written and verbal.Has the ability to build strong and trustful relationship in all levels of stakeholders.
WHAT DO WE HAVE TO OFFER?
HMO w/ 2 free dependents from day 1 of hiringGroup Life InsuranceMedical Reimbursement (includes eyeglasses)Sick Leave + Vacation Leave + Bereavement LeaveBirthday tokenAnnual Performance Reviews w/ a chance of a salary alignmentAnnual Company Performance BonusRetirement fund
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
