We are looking for a Senior / Lead Post-Sales Engineer with a strong Network and Security background to lead the implementation and delivery of enterprise IT solutions. This role is ideal for a hands-on technical expert who can also provide leadership, mentoring, and high-level customer engagement.
Key ResponsibilitiesLead and deliver post-sales implementation of network and security solutionsPerform remote and onsite installation, configuration, and commissioning of firewalls, switches, routers, VPNs, and security systemsAct as the senior technical escalation point for complex issues and critical incidentsReview and validate solution designs, BOMs, and implementation plansConduct system testing, security hardening, performance tuning, and UATCoordinate closely with Sales, Pre-Sales, Project, and Vendor teamsPrepare and maintain technical documentation (as-built diagrams, configuration reports)Participate in engineering KPIs, including daily time clocking and activity reporting (billable and non-billable hours)Maintain and renew required technical certifications yearlyParticipate in the engineer's weekly standby/on-call rotationMentor and guide junior engineers and contribute to continuous improvement initiativesQualificationsBachelor’s degree in IT, Computer Science, Engineering, or a related fieldAt least 5 years of experience in post-sales, network, or security engineeringStrong hands-on experience in networking and cybersecurity technologiesExperience with firewalls, routing, switching, VPN, wireless, and endpoint securityRelevant certifications (Cisco, Fortinet, Palo Alto, Sophos, etc.) are highly preferredStrong troubleshooting, analytical, and communication skills